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CyberArk Privileged Access Manager vs Fortinet FortiAuthenticator comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
CyberArk Privileged Access Manager enhances security, streamlines workflows, and improves efficiency, notably in password management and compliance processes.
Sentiment score
6.3
Fortinet FortiAuthenticator enhances security and compliance, offering quick ROI through two-factor authentication, reducing breaches and compliance costs.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
During our quantitative analysis, we estimated potential savings of one to ten million dollars a year by using a PAM solution.
With other tools such as Okta where you have self-service for resetting your own passwords and things like that, the average savings is 12 minutes, which is six dollars for a password reset, and you can extrapolate that over your organization.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
 

Customer Service

Sentiment score
6.4
CyberArk's support is knowledgeable with improved service, but response delays and documentation gaps affect customer satisfaction.
Sentiment score
7.3
Fortinet FortiAuthenticator's support is responsive and knowledgeable, but complex issues may face initial delays.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
At times, some technical staff lack knowledge, which delays issue resolution.
Customer service and support are excellent.
When we send a ticket to Fortinet, they go into research mode as if they are hearing the problem for the first time.
 

Scalability Issues

Sentiment score
7.7
CyberArk Privileged Access Manager offers effective scalability with modular architecture but requires careful planning to address licensing and database challenges.
Sentiment score
7.8
Fortinet FortiAuthenticator excels in scalability for medium to large enterprises, with adaptable licenses and both virtual and physical options.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
 

Stability Issues

Sentiment score
7.8
CyberArk Privileged Access Manager is praised for strong stability and reliability, with minor issues resolved through vendor support.
Sentiment score
7.7
Fortinet FortiAuthenticator is praised for stability, but larger user bases may face reliability issues, affecting performance and authentication.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
It remains stable even when the number of concurrent users increases.
 

Room For Improvement

CyberArk Privileged Access Manager needs better UI, enhanced reporting, easier deployment, and improved support to boost usability and accessibility.
Fortinet FortiAuthenticator needs interface updates, better documentation, improved integration, scalability, automation, and support with attention to pricing.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
I recommend Fortinet make its images migratable between environments.
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
 

Setup Cost

CyberArk's high cost is justified by robust security features, though smaller businesses may struggle with expenses.
Fortinet FortiAuthenticator offers flexible, competitive licensing with optional costs, balancing features and market conditions effectively for affordability.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
 

Valuable Features

CyberArk Privileged Access Manager enhances security through password management, session monitoring, seamless integration, and advanced analytics for scalable, efficient account management.
Fortinet FortiAuthenticator enhances security and efficiency with two-factor authentication, SSO integration, user management, and cost-effective robust protocols.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
We use multi-factor authentication for enhancing security.
The most valuable feature I find in FortiAuthenticator is web filtering.
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
217
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Fortinet FortiAuthenticator
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
60
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (4th), Identity Management (IM) (9th), Multi-Factor Authentication (MFA) (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 19.4%, down 23.3% compared to last year.
Fortinet FortiAuthenticator, on the other hand, focuses on Single Sign-On (SSO), holds 7.8% mindshare, down 8.0% since last year.
Privileged Access Management (PAM)
Single Sign-On (SSO)
 

Featured Reviews

Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.
Yonas Abebe - PeerSpot reviewer
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
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Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
Computer Software Company
17%
Comms Service Provider
9%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions. However, it would be beneficial if the licensing allowed for more flexibility to cover additional users.
What needs improvement with Fortinet FortiAuthenticator?
Initially, we deployed Fortinet FortiAuthenticator on VMware and faced challenges when migrating to an OpenStack environment, which required reconfiguration. I recommend Fortinet make its images mi...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
FortiAuthenticator
 

Overview

 

Sample Customers

Rockwell Automation
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: March 2025.
842,592 professionals have used our research since 2012.