In the Privileged Access Management category, both CyberArk Privileged Access Manager and Delinea Secret Server are leading contenders, with CyberArk holding a slight advantage due to its automated processes and extensive integration capabilities, particularly suited for larger enterprises.
Features: CyberArk Privileged Access Manager offers automatic credential rotation, granular access controls, and robust reporting tools. It also excels in credential management, privilege session recording, and threat analytics. Delinea Secret Server features effective password management, session recording, and a seamless app-to-app communication module.
Room for Improvement: CyberArk has areas to enhance in terms of complexity reduction, user interface improvements, and cloud offerings. Improvements in API integration support and custom templates are also suggested. Delinea Secret Server could benefit from better reporting, integration with ticketing systems like ServiceNow, and more user-friendly interfaces.
Ease of Deployment and Customer Service: CyberArk provides deployment options in on-premises, hybrid, and cloud environments. However, its deployment is noted for complexity, often requiring professional services. Support has mixed reviews, but personal assistance for larger issues has improved. Delinea Secret Server offers easier setup experiences and robust deployment options but faces similar issues with initial support response times and escalation processes.
Pricing and ROI: CyberArk's pricing is high but justified by its comprehensive functionality and market-leading status, offering high ROI by reducing security risks and enhancing compliance. Delinea Secret Server provides competitive pricing, attractive to mid-sized enterprises. Both products have complex licensing models necessitating thorough evaluation, but CyberArk's premium pricing reflects its extensive capabilities.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
During our quantitative analysis, we estimated potential savings of one to ten million dollars a year by using a PAM solution.
With other tools such as Okta where you have self-service for resetting your own passwords and things like that, the average savings is 12 minutes, which is six dollars for a password reset, and you can extrapolate that over your organization.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
When I faced issues integrating custom applications with Delinea Secret Server, the support from their deployment partner was inadequate.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
The stability is less than ideal since it updates to our console can take around six to ten hours.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
Most of the time, the solution tends to fail, necessitating the need to pull data from backup servers.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
The price of Delinea Secret Server is okay, however, the solution is considered expensive when compared to others.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
Delinea Secret Server doesn't offer any exceptional features; most solutions have similar capabilities such as automatic password rotation, activity log monitoring, and activity log auditing.
CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.
CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.
Benefits of CyberArk Privileged Access Manager
Some of CyberArk Privileged Access Manager’s benefits include:
Reviews from Real Users
CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.
PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."
Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”
Secret Server is a fully-featured Privileged Access Management (PAM) solution available both on premise and in the cloud. It empowers security and IT ops teams to secure and manage all types of privileged accounts and offers the fastest time to value of any PAM solution.
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