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ARCON Privileged Access Management vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.3
Customers praise support's promptness and professionalism but desire quicker handling of new issues and feature request improvements.
Sentiment score
6.8
CyberArk Privileged Access Manager's support is efficient and knowledgeable, but response times and communication can vary, especially with outsourcing.
The technical support is excellent.
 

Room For Improvement

Sentiment score
4.2
ARCON Privileged Access Management requires enhancements in compatibility, user interface, analytics, cloud integration, and performance for improved functionality.
Sentiment score
6.7
Enhancements sought include user-friendliness, integration, automation, reporting, customization, API support, cost efficiency, deployment, documentation, and updates.
There is often a slow response when logging into routers, switches, or servers compared to direct access.
 

Scalability Issues

Sentiment score
8.0
ARCON Privileged Access Management is scalable, but some users face challenges with granular security in larger enterprise environments.
Sentiment score
7.1
CyberArk Privileged Access Manager offers seamless and flexible scalability for organizations, though licensing challenges may occur.
 

Setup Cost

No sentiment score available
ARCON Privileged Access Management offers cost-effective, flexible licensing, praised for value and affordability in managing endpoints globally.
Sentiment score
5.0
CyberArk Privileged Access Manager is costly but offers high value and comprehensive security, with subscription models benefiting larger installations.
The pricing is considered not expensive and is best priced.
 

Stability Issues

Sentiment score
8.8
ARCON PAM is stable with minor issues, praised for availability, but needs improved adaptability and password management.
Sentiment score
7.8
CyberArk Privileged Access Manager is stable, with occasional bugs, but upgrades and redundancy features improve reliability and performance.
ARCON Privileged Access Management is a stable solution.
 

Valuable Features

Sentiment score
7.8
ARCON offers advanced security features like session recording, password management, dual-factor authentication, and user-friendly interfaces for streamlined access control.
Sentiment score
8.5
CyberArk Privileged Access Manager enhances security with automatic password rotation, session monitoring, and supports large-scale, compliant deployments.
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
8th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
193
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Mainframe Security (3rd), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of November 2024, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 4.1%, down from 4.7% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 21.2%, down from 24.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

SarojMohapatra - PeerSpot reviewer
Offers good session monitoring and recording features
Some options are required in the tool, especially to help in scenarios where if a user's ID gets locked, that person cannot unlock the ID from ARCON Privileged Access Management. Even the technical team in my company cannot unlock any locked ID with the help of the tool. Even if there is an admin password, ARCON Privileged Access Management releases it using its functionalities, allowing users to generate a password during an emergency. If an ID gets locked, the tool cannot unlock it, making it an area where improvements are required.
SatishIyer - PeerSpot reviewer
Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK
When I was a component owner for PAM's Privileged Threat Analytics (PTA) component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a framework which has a comprehensive list of use cases. We reached out to the vendor and asked them how much coverage they have of the uses cases found on MITRE, which would have given us a better view of things while I was the product owner. Unfortunately they did not have the capability of mapping onto MITRE's framework at that time. PTA is essentially the monitoring interface of the broker (e.g. Privileged Access Management, the Vault, CPM, PSM, etc.), and it's where you can capture your broker bypass and perform related actions. For this reason, we thought that this kind of mapping would be required, but CyberArk informed us that they did not have the capability we had in mind with regard to MITRE ATT&CK. I am not sure what the situation is now, but it would definitely help to have that kind of alignment with one of the more well-known frameworks like MITRE. For CyberArk as a vendor, it would also help them to clearly spell out in which areas they have full functionality and in which ares they have partial or none. Of course, it also greatly benefits the customers when they're evaluating the product.
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
63%
Computer Software Company
9%
Financial Services Firm
4%
Government
3%
Educational Organization
31%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
CyberArk Privileged Access Manager comes at a high cost. But the solution is worth its price.
 

Also Known As

ARCON ARCOS, ARCON PAM
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Learn More

 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Rockwell Automation
Find out what your peers are saying about ARCON Privileged Access Management vs. CyberArk Privileged Access Manager and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.