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ARCON Privileged Access Management vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
5th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
219
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of April 2025, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 3.6%, down from 4.5% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 19.0%, down from 23.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

PRAVINKHISMATRAO - PeerSpot reviewer
Enhanced compliance and security through detailed action recordings
We have used ARCON Privileged Access Management for recording videos of user actions taken after logging into systems. Around thirty people, including network engineers, server engineers, and application engineers, use it in the company There hasn't been a notable financial benefit for our…
Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use ARCON Privileged Access Management to monitor and record our admin users' activity."
"The initial setup is very straightforward. It's not complex at all."
"It is recording video records for Windows and command-line reports for others, Linux and AIX, of whatever activities being carries by that particular administrator."
"The best part of this product is the administrator convenience. The portal is very user-friendly. An administrator can use it very easily."
"Logging, particularly screen recording for Windows RDP sessions. Also, command-logging for SSH sessions. This really helps us to see what commands/changes have been executed in a particular service at a given point of time, and by whom."
"The most valuable feature of ARCON Privileged Access Management is the recording of sessions. It has all the basic features we need to fulfill our use case."
"One of the main benefits we've experienced is that Arcon helps us manage all our team's tasks and provides recording capabilities."
"100% compliant and you don't have to maintain ID management for each and every user."
"Helped us meet our standards and requirements to help us comply with industry standards and banking regulations."
"We have accomplished our security goals. We have two-factor authenticated and vaulted our important accounts, so people can't just steal stuff from us."
"When we started with RPA, there was a requirement that every credential and the bots themselves be protected through the PAM system. From the get-go, we've had CyberArk in the middle... We've got a pretty robust RPA implementation with our PAM platform. Users, bots, the credentials — everything is managed via our PAM solution."
"The most valuable feature is platform management. It is quite easy to manage privileged access for certain target platforms with CyberArk Privileged Access Manager as compared to other products I have worked with."
"The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task."
"Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account."
"We are maintaining compliance in PCI, SOX and HIPPA, which is a big thing. Auditors really like it, and it has made us stay compliant."
"PSM (Privilege Session Manager."
 

Cons

"It would be helpful to have a "Favorites" list. For example, if I have 100 servers but I only go to 10 servers frequently, a Favorites list would allow me to go through those ten servers only."
"A few areas for improvement in ARCON would be performance optimization, ensuring smoother management."
"The auto-password change feature which was recently added. It is supposed to change the password. However, in some cases, while changing the password, it has caused me to lose to connection due to network-related issues or something similar. What we need to have is a type of log for failure of password change."
"There are some features lacking but they typically are added when the upgrades are released."
"I'd also suggest adding a browser isolation feature to prevent cache storage on endpoints and mitigate cache-based attacks."
"The deployment process is a bit complex because no document is available."
"Sometimes it gets stuck between servers and I would like to see this improved in the future."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"It needs better documentation with more examples for the configuration files and API/REST integration"
"The usual workload is sometimes delayed by the solution."
"One area for improvement is the user interface. It needs significant enhancements."
"The solution's architecture could be improved. It requires installation on four to five different servers."
"We would like to expand the usage of the auto discovery accounts feed, then on our end, tie in the REST API for automation."
"It should be easier to install. It is a comprehensive product, which makes it difficult to install. You need to have their consulting services in order to get it all installed and set up correctly because there is so much going on. It would be nice if there were an easier way to do the installation without professional services. I suspect they get a fair amount of their money from professional services. So, there is not a huge incentive."
"It's a big program. To scale excessively, locally, on an on-prem application, takes a lot of servers."
"The solution needs better features for end users to manage their own whitelisting for API retrieval."
 

Pricing and Cost Advice

"I definitely feel the product's pricing is a good value. It is one of the best products we have. The licensing is server-based."
"We have a subscription to use this solution."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"ARCON is a will give you all the features in a very cost-effective solution. Pricing and licensing is very good compared to other players in the market."
"ARCON Privileged Access Management's pricing is reasonable."
"Their licensing model is very simple, as it is based on the number of endpoints which you want to manage along with the number of users and administrators which you want to use."
"They do have some licenses, which are required for things like Linux servers. However, in my environment, we do not have Linux servers."
"The product's pricing is good value. Go for user-based licensing, without any limit on the target servers."
"Although CyberArk Privileged Access Management is expensive, its protection capabilities outweigh the cost."
"I'm aware that the organization had purchased licensing for almost all of CyberArk's solutions including licensing for PTA, EPM, and the Application Identity Manager. But when it comes to PSM, this is one of the components where there's an additional charge for any extra PSMs that you want to deploy. I believe that there's some rider where the vendor has a bit of leeway to, at times, charge a premium on whatever additional services you may require above the board."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"The solution is very expensive and requires a license. We pay for an enterprise license."
"The product's licensing is yearly. I would rate the solution's pricing a six out of ten."
"The license CyberArk Privileged Access Manager is on an annual basis."
"CyberArk Privileged Access Manager is on the expensive side. It is very expensive."
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution."
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Top Industries

By visitors reading reviews
Educational Organization
58%
Computer Software Company
10%
Financial Services Firm
4%
Retailer
3%
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
 

Also Known As

ARCON ARCOS, ARCON PAM
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Rockwell Automation
Find out what your peers are saying about ARCON Privileged Access Management vs. CyberArk Privileged Access Manager and other solutions. Updated: April 2025.
848,576 professionals have used our research since 2012.