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ARCON Privileged Access Management pros and cons

Vendor: ARCON
3.9 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Session recording, covering both compliance and in-house applications, is the most valuable feature.
Logging capabilities, including screen recording for Windows RDP sessions and command-logging for SSH sessions, enhance accountability and security.
The Password Vault automates credential management, providing secure storage and encryption.
Technical support is highly rated, complementing the ease of deployment and user satisfaction.
ARCON Privileged Access Management is continually enhanced based on client feedback and industry trends.

CONS

ARCON Privileged Access Management should support the SQL Always On platform with FQDN name instead of IP.
There is a need for improvement in dashboards for visibility of password compliance status when a password is opened from the vault.
It supports only Internet Explorer for accessing the client manager online, which limits browser compatibility.
The support team should be more technical and respond to open queries within a set time limit.
Managing users is difficult, and the deployment process is complex due to a lack of documentation.
 

ARCON Privileged Access Management Pros review quotes

SB
Security Consultant and Cybersecurity Support at a tech services company with 51-200 employees
Feb 18, 2018
Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications.
it_user822438 - PeerSpot reviewer
Windows System Engineer
Feb 19, 2018
Logging, particularly screen recording for Windows RDP sessions. Also, command-logging for SSH sessions. This really helps us to see what commands/changes have been executed in a particular service at a given point of time, and by whom.
it_user823761 - PeerSpot reviewer
IT Security Mananger
Feb 21, 2018
Pricing and licensing are good, very aggressive.
Learn what your peers think about ARCON Privileged Access Management. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,932 professionals have used our research since 2012.
it_user824787 - PeerSpot reviewer
Portfolio Manager at a tech services company with 10,001+ employees
Feb 22, 2018
ARCON will give you all the features in a very cost-effective solution.
it_user826695 - PeerSpot reviewer
IT and Infosec Professional
Feb 26, 2018
The video logs help us to identify any misuse of privileged accounts.
it_user827673 - PeerSpot reviewer
IT Manager
Feb 27, 2018
All features are available and cover all the use cases, like database, thin clients, file sharing clients, etc.
it_user831819 - PeerSpot reviewer
Chief Manager at a financial services firm with 501-1,000 employees
Mar 6, 2018
The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation.
it_user854085 - PeerSpot reviewer
Manager (Systems) at a financial services firm with 10,001+ employees
Apr 11, 2018
Whatever we have paid, it is value for money.
it_user864609 - PeerSpot reviewer
Head IT-Security at a financial services firm with 10,001+ employees
Apr 29, 2018
After storing the administrator password in this password vault of the solution, the solution can automatically go and change the password based on the defined frequency with the defined complexity.
ITInfrasdb07 - PeerSpot reviewer
IT Infrastructure Management at a financial services firm with 51-200 employees
Jun 24, 2018
It's a go-ahead for any organization that is looking to meet their compliance and audit requirements.
 

ARCON Privileged Access Management Cons review quotes

SB
Security Consultant and Cybersecurity Support at a tech services company with 51-200 employees
Feb 18, 2018
It should support the SQL Always On platform with FQDN name instead of IP.
it_user822438 - PeerSpot reviewer
Windows System Engineer
Feb 19, 2018
The product is browser dependent. As of now, it only works on Internet Explorer from the client side. Admins cannot use any other browsers (Chrome, Edge, Firefox, etc.) to access the client manager online.
it_user823761 - PeerSpot reviewer
IT Security Mananger
Feb 21, 2018
They need to support all web browsers. At the moment it only supports Explorer, IE. They have to come up with a solution to support all browsers.
Learn what your peers think about ARCON Privileged Access Management. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,932 professionals have used our research since 2012.
it_user824787 - PeerSpot reviewer
Portfolio Manager at a tech services company with 10,001+ employees
Feb 22, 2018
They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up.
it_user826695 - PeerSpot reviewer
IT and Infosec Professional
Feb 26, 2018
We expect improvement in the dashboards to provide visibility of password compliance status, whenever a password is opened from the vault. Also, flexibility to customize the live dashboard.
it_user827673 - PeerSpot reviewer
IT Manager
Feb 27, 2018
The usability should be expanded to other browsers like Chrome and Firefox.
it_user831819 - PeerSpot reviewer
Chief Manager at a financial services firm with 501-1,000 employees
Mar 6, 2018
The only thing is, while the product is good, they could do something on the support side.
it_user854085 - PeerSpot reviewer
Manager (Systems) at a financial services firm with 10,001+ employees
Apr 11, 2018
If you take Microsoft hypervisor - which comes with its own interface, its own web layer, etc. - something like that also requires privileged IDs. As per our institution policy now, everything has to come through ARCON. We have demanded that these kind of advanced features also should be there.
it_user864609 - PeerSpot reviewer
Head IT-Security at a financial services firm with 10,001+ employees
Apr 29, 2018
One thing which needs improvement is where it is keeping video logs of Windows Servers, whatever activities are being carried out by the administrator. Because Windows logs are a video, they are unsearchable, so if you need to search for a specific administrator and what he has done on a server, right now you need to go through different video logs of that particular timeframe. I think they are coming up with an additional feature where in it can be indexed and can be searchable.
ITInfrasdb07 - PeerSpot reviewer
IT Infrastructure Management at a financial services firm with 51-200 employees
Jun 24, 2018
The product is good but a lot of things can be changed, the way the system has been designed.