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ARCON Privileged Access Management vs BeyondTrust Privileged Remote Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
12th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
36
Ranking in other categories
No ranking in other categories
BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
14th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
24
Ranking in other categories
Remote Access (15th)
 

Mindshare comparison

As of June 2026, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 2.2%, down from 4.2% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 2.7%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
ARCON Privileged Access Management2.2%
BeyondTrust Privileged Remote Access2.7%
Other95.1%
Privileged Access Management (PAM)
 

Featured Reviews

DS
System and DBA at a energy/utilities company with 1,001-5,000 employees
Enhanced security through session monitoring and activity recording
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has potentially stolen my credentials. It would provide a clearer picture of whether ARCON Privileged Access Management is accessed by an authentic user.
Hahn Rolf - PeerSpot reviewer
CEO at MICRODYN AG
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All features are available and cover all the use cases, like database, thin clients, file sharing clients, etc."
"The video logs help us to identify any misuse of privileged accounts."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"The deployment process for the solution was easy...The solution's technical support team was good."
"We use ARCON Privileged Access Management to monitor and record our admin users' activity."
"It helps in managing privileged access management as well as password management, auto-discovery, and access control."
"For that reason we introduced the PAM solution and it's working extremely well."
"The most valuable feature is it is easy to use and the interface is intuitive."
"I'd rate the solution ten out of ten."
"It is very good and flexible, allowing me to do my job quite well, with a single point of getting anywhere running through its box like another firewall that controls all access to our secure network so nothing else can get through."
"If I need a privileged remote access solution in my future endeavors, BeyondTrust's offering will be my go-to, and I recommend it for any size of business."
"It's a stable product. Based on the demos and interaction with it, it was stable."
"When it comes to the Privileged Remote Access (PRA) solution, instead of depending on a VPN client, from Cisco or any other vendor, we can directly use this product from the internet. It is very easy to do the implementation, and it is easy for every user to access the server from outside of their organization. They can open the URL and put their name and password, and it'll do the multi-factor authentication. They can easily access the server. Prior to this solution, the users had to log into the VPN, which is not required with BeyondTrust. Now, they can use their computer over the internet."
"The scalability is excellent."
"The privileged remote access platform is able to track and record everything that happens within a session."
"It provides us the ability to get an end-user back up and running and keep them running efficiently."
 

Cons

"The only thing is, while the product is good, they could do something on the support side."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"Initially, there were some issues with .NET applications in Windows 10 systems."
"It should support the SQL Always On platform with FQDN name instead of IP, so where all the databases are managed centrally."
"Sometimes it gets stuck between servers and I would like to see this improved in the future."
"Managing users is difficult, so that is something that can be improved."
"ARCON Privileged Access Management is not a user-friendly solution, and the application flow from one screen to another is very complex."
"From an end-user point of view, it would be beneficial if the system could provide information about the last login."
"Its access process for third-party vendors needs to be simplified."
"The SaaS offering isn't particularly scalable; the more endpoints we added, the more sluggish the tool became."
"The solution's Vault is a nice feature. It helps to securely share a security password in teams, but it is not at the level of a password management solution. So, it is just really a vault. We were expecting to have more features to better manage passwords, but that is something that you can work around if you also have a password safe solution. I would like them to have features like password rotation or password auditing, e.g., old passwords."
"It has been clunky but that has gotten a lot better."
"It would be very nice if it has an enterprise vault."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"The solution is very flexible, which is a plus, but I would say the implementation requires someone with knowledge and experience, as it can be easy to get lost in all the details. The implementation process could be streamlined and simplified. Though the complexity of the solution provides greater flexibility, it requires a lot of time to understand it fully."
"Customer support used to be faster with chat options available. However, support now requires opening a ServiceNow ticket, which can be time-consuming."
 

Pricing and Cost Advice

"Product pricing is based on users and connections. We did not have to pay more for additional features."
"There are no major concerns with licensing because we can handle multiple servers in our kiosk system."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"It is good value for our business. According to me, their competitors are more costly. Therefore, it is quite affordable. I find the ARCON to be much cheaper than the other products in the market."
"The product's pricing is a good value. It's appropriately priced. The product has all the required features. It doesn't work in some of the areas but, right now overall, it's pretty good."
"The product's pricing is good value. Go for user-based licensing, without any limit on the target servers."
"Pricing and licensing are good, very aggressive."
"Pricing is low and licensing is flexible."
"I wish it was a little bit cheaper, but when a product is as solid as this, I understand what the cost does. It helps them to make sure it stays that way. If you want a reliable, solid product, you're going to pay more."
"PRA was one of the cheapest solutions that we evaluated."
"PRA's pricing is competitive."
"Its price is pretty good for the features and services that it provides. It is not outrageous. I'm not aware of any additional charges or anything like that."
"I rate the product's pricing a four on a scale of one to ten, where one is high, and ten is low. It is an expensive product."
"Don't get into a situation where you are licensing per desktop or per person until you fully understand the licensing."
"The price is pretty expensive, but you get what you pay for and this is a great product."
"I wasn't directly involved in the licensing and pricing, but I can say that PRA is licensed per endpoint added to the Vault. I would advise users to take frequent exports of their license usage package; it's a simple feature that provides a spreadsheet of every machine in the Vault. This helps to cut down on duplicate licenses, which can happen by adding the same endpoint using an IP address and a fully qualified domain name, for instance. The implementation is an additional cost, and they offer several tiers, so the price varies. There are also some optional add-ons, so I would advise people to research the product well and find out precisely what they need regarding features. The Advanced Web Access add-on provides some required functionality when interfacing with websites; that's one to consider."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
8%
Manufacturing Company
14%
Financial Services Firm
10%
Government
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise11
Large Enterprise17
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
From an end-user point of view, it would be beneficial if the system could provide information about the last login. This would help identify if the server was accessed by me or if someone has pote...
What is your primary use case for ARCON Privileged Access Management?
Currently, I access our server through the R-Course application, which serves as a part of RDP, Remote ( /products/remote-reviews ) Desktop. However, I connect to my RDP server through the ARCON Pr...
What needs improvement with BeyondTrust Privileged Remote Access?
Improving technical support for BeyondTrust Privileged Remote Access is essential. When I communicate with technical support for BeyondTrust Privileged Remote Access, the response time is very slow.
What is your primary use case for BeyondTrust Privileged Remote Access?
When we are using BeyondTrust Privileged Remote Access with FortiGate or some Cisco third-party products, we collaborate with both vendors, take the requirement, and follow up with the technical te...
What advice do you have for others considering BeyondTrust Privileged Remote Access?
I have not utilized the endpoint least privilege management feature in BeyondTrust Privileged Remote Access as I have only been using it for eight or nine months. I am not working with other produc...
 

Also Known As

ARCON ARCOS, ARCON PAM
Bomgar Privileged Access
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Horizon Beverage, Air Liquide, Gateway Bank of Florida
Find out what your peers are saying about ARCON Privileged Access Management vs. BeyondTrust Privileged Remote Access and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.