Try our new research platform with insights from 80,000+ expert users

ARCON Privileged Access Management vs BeyondTrust Privileged Remote Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
4th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
10th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Remote Access (10th)
 

Mindshare comparison

As of January 2025, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 4.1%, down from 5.1% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 5.4%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

PRAVINKHISMATRAO - PeerSpot reviewer
Enhanced compliance and security through detailed action recordings
We have used ARCON Privileged Access Management for recording videos of user actions taken after logging into systems. Around thirty people, including network engineers, server engineers, and application engineers, use it in the company There hasn't been a notable financial benefit for our…
Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very straightforward. It's not complex at all."
"The video logs help us to identify any misuse of privileged accounts."
"The most valuable feature of ARCON Privileged Access Management is the recording of sessions. It has all the basic features we need to fulfill our use case."
"The notification alert feature where the network admin gets notified of probable malicious activity is the most valuable feature."
"By manually keeping the user logs, we can understand and manage all the operationalized tasks."
"One of the main benefits we've experienced is that Arcon helps us manage all our team's tasks and provides recording capabilities."
"Logging, particularly screen recording for Windows RDP sessions. Also, command-logging for SSH sessions. This really helps us to see what commands/changes have been executed in a particular service at a given point of time, and by whom."
"Recording all videos of commands entered into devices is highly valuable."
"Its initial setup process is straightforward."
"The project goal was to allow staff to run applications with admin privileges without being admins, which was the product's most important feature."
"The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs."
"Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe. Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that."
"We can truly elevate our admin rights while we're in there to fully take control of a system and manage it as if it was sitting right here on our desk. Most of the organization has gone to remote work or work from home. With that being the case, this solution allows us to be able to still work with our end-users, even though they're not always sitting on our network."
"I'd rate the solution ten out of ten."
"We like the integration with Active Directory. It allows us to discover the endpoints and user accounts that need protection. It's a good way of securing our privileged access."
"Based on the feedback from my colleagues who have never complained about the technical support, I would say that the product's support team is good."
 

Cons

"I'd also suggest adding a browser isolation feature to prevent cache storage on endpoints and mitigate cache-based attacks."
"The product is browser dependent. As of now, it only works on Internet Explorer from the client side. Admins cannot use any other browsers (Chrome, Edge, Firefox, etc.) to access the client manager online."
"A few areas for improvement in ARCON would be performance optimization, ensuring smoother management."
"Managing users is difficult, so that is something that can be improved."
"If you take Microsoft hypervisor - which comes with its own interface, its own web layer, etc. - something like that also requires privileged IDs. As per our institution policy now, everything has to come through ARCON. We have demanded that these kind of advanced features also should be there."
"The solution needs more work on the password management side of things. Password management is a big challenge for us, and I would like to improve this aspect. We're finding that BeyondTrust is better in this regard, which is why we're probably going to migrate over. It will offer better security I think."
"There is often a slow response when logging into routers, switches, or servers compared to direct access."
"I would like to see a "wild card" kind of a feature or something that would enable us to search the video."
"The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon."
"Changing your password should be simplified, and there should not be a charge for it."
"It would be very nice if it has an enterprise vault. Currently, it can interact with Password Safe, which is a separate solution and equivalent to Thycotic Secret Server. Instead of having Password Safe as a separate entity, they should combine it with BeyondTrust Privileged Remote Access. They have done it in some way, but it is not an enterprise tech solution."
"I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration."
"They could probably integrate a wizard or something like that to add a new use case. It could be something that makes it easier to add a new use case."
"At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me. It does not have so much information. When you get to the login screen of the solution, you should have more information. We also have BeyondTrust Remote Support, and the login page looks similar to BeyondTrust Privilege Remote Access. I would love to see more rich information on the login screen or landing page so that rather than having a regular sign-in screen or page where you just provide a username and password and get into the solution, you should have more insight into what the solution does. I've mentioned this to them every time I have had an opportunity."
"The solution is very flexible, which is a plus, but I would say the implementation requires someone with knowledge and experience, as it can be easy to get lost in all the details. The implementation process could be streamlined and simplified. Though the complexity of the solution provides greater flexibility, it requires a lot of time to understand it fully."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
 

Pricing and Cost Advice

"ARCON is a will give you all the features in a very cost-effective solution. Pricing and licensing is very good compared to other players in the market."
"It is good value for our business. According to me, their competitors are more costly. Therefore, it is quite affordable. I find the ARCON to be much cheaper than the other products in the market."
"We have a subscription to use this solution."
"The product's pricing is good value. Go for user-based licensing, without any limit on the target servers."
"The pricing and licensing model is very economical."
"Pricing is reasonable."
"Pricing and licensing are good, very aggressive."
"There are no major concerns with licensing because we can handle multiple servers in our kiosk system."
"PRA was one of the cheapest solutions that we evaluated."
"I rate the product's pricing a four on a scale of one to ten, where one is high, and ten is low. It is an expensive product."
"I wish it was a little bit cheaper, but when a product is as solid as this, I understand what the cost does. It helps them to make sure it stays that way. If you want a reliable, solid product, you're going to pay more."
"Don't get into a situation where you are licensing per desktop or per person until you fully understand the licensing."
"My client found the solution a bit expensive but considering their use case and requirements, they didn't have any other choice. As far as I know, implementation and licensing are the only costs."
"PRA's pricing is competitive."
"I wasn't directly involved in the licensing and pricing, but I can say that PRA is licensed per endpoint added to the Vault. I would advise users to take frequent exports of their license usage package; it's a simple feature that provides a spreadsheet of every machine in the Vault. This helps to cut down on duplicate licenses, which can happen by adding the same endpoint using an IP address and a fully qualified domain name, for instance. The implementation is an additional cost, and they offer several tiers, so the price varies. There are also some optional add-ons, so I would advise people to research the product well and find out precisely what they need regarding features. The Advanced Web Access add-on provides some required functionality when interfacing with websites; that's one to consider."
"Its price is pretty good for the features and services that it provides. It is not outrageous. I'm not aware of any additional charges or anything like that."
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
831,265 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
65%
Computer Software Company
9%
Financial Services Firm
3%
Retailer
2%
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Ad...
What is your primary use case for BeyondTrust Privileged Remote Access?
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve selling the product for vendor access with high privileges. We also use it when us...
 

Also Known As

ARCON ARCOS, ARCON PAM
Bomgar Privileged Access
 

Learn More

 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Horizon Beverage, Air Liquide, Gateway Bank of Florida
Find out what your peers are saying about ARCON Privileged Access Management vs. BeyondTrust Privileged Remote Access and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.