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ARCON Privileged Access Management vs BeyondTrust Privileged Remote Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
6th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
9th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Remote Access (9th)
 

Mindshare comparison

As of December 2024, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 4.1%, down from 4.9% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 5.3%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

SarojMohapatra - PeerSpot reviewer
Offers good session monitoring and recording features
Some options are required in the tool, especially to help in scenarios where if a user's ID gets locked, that person cannot unlock the ID from ARCON Privileged Access Management. Even the technical team in my company cannot unlock any locked ID with the help of the tool. Even if there is an admin password, ARCON Privileged Access Management releases it using its functionalities, allowing users to generate a password during an emergency. If an ID gets locked, the tool cannot unlock it, making it an area where improvements are required.
Sean Rall - PeerSpot reviewer
Our support team can do so much more without having to actively engage our customers, which saves us time and money
In recent days, the most valuable feature would be the Vault. Overall, the most valuable feature would be that ability to do remote support. Vault does a good job of providing visibility for domain accounts, endpoints, and local accounts associated with discovery jobs. The report tools are very robust. I know they have their report tools that you can filter through, which also give you access to the data. So, if you ever want to just do a data dump and your own analytics on it, then you could, which is really nice. We also integrate with the API for reports, which is really nice as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is good. I rate the technical support an eight out of ten."
"The technical support is excellent."
"Previously, we had to go through some effort to change the credentials of our devices. The process was subject to human error... For things like managing credentials, some kind of register had to be maintained. With the Password Vault of ARCON, all these processes are automated. The credentials are changed, as per the schedule. The information is encrypted, kept in our vault, and sent to all the email addresses within the ARCON solution itself."
"The user interface, overall, is really good. If I have some 20 servers in my ID, I can easily see for which servers I have read-only access, for which servers I have prompt-access, and for which servers I have server admin access."
"One important feature is the administrator access, mainly for Windows machines as well as Linux machines. It is important for us because there is accountability associated with each user ID. And the recordings are also helpful."
"They don't just stick to a base version; instead, they actively enhance and improve it based on client feedback and industry trends."
"The initial setup is very straightforward. It's not complex at all."
"The video logs help us to identify any misuse of privileged accounts."
"The privileged remote access platform is able to track and record everything that happens within a session."
"Based on the feedback from my colleagues who have never complained about the technical support, I would say that the product's support team is good."
"It's a stable product. Based on the demos and interaction with it, it was stable."
"We like the integration with Active Directory. It allows us to discover the endpoints and user accounts that need protection. It's a good way of securing our privileged access."
"PRA stands on its own as a full solution. This is important because it reduces the need to maintain a lot of different services. Also, the integration between those services are sometimes not easy to maintain. So, having a solution like BeyondTrust Privileged Remote Access reducing our workload gives us enough time to work on our other issues. The system just runs and does what it is supposed to do."
"The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features."
"The scalability is excellent."
"The secure access must be audited live, ensuring patient data protection."
 

Cons

"The product is browser dependent. As of now, it only works on Internet Explorer from the client side. Admins cannot use any other browsers (Chrome, Edge, Firefox, etc.) to access the client manager online."
"The usability should be expanded to other browsers like Chrome and Firefox."
"It should be browser-agnostic and, frankly, it is working well on Internet Explorer. It should work on popular browsers like Mozilla and Firefox."
"Currently, along with the upgrade of the ARCON solution, we have to consider the desktops and the endpoints from where the solution will have to be accessed. We have to upgrade those endpoints and desktops as well. So upgrades are not smooth."
"One common problem I faced with ARCON PAM was compatibility issues with certain software versions."
"I'd also suggest adding a browser isolation feature to prevent cache storage on endpoints and mitigate cache-based attacks."
"Sometimes it gets stuck between servers and I would like to see this improved in the future."
"Managing users is difficult, so that is something that can be improved."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
"Changing your password should be simplified, and there should not be a charge for it."
"The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon."
"It would be very nice if it has an enterprise vault. Currently, it can interact with Password Safe, which is a separate solution and equivalent to Thycotic Secret Server. Instead of having Password Safe as a separate entity, they should combine it with BeyondTrust Privileged Remote Access. They have done it in some way, but it is not an enterprise tech solution."
"Some of the capabilities in the solution were not as available or not as outstanding as CyberArk. We had to manage whatever little was available for us, especially its recording capabilities, logs, and a number of things."
"The integration of the solution with many platforms is a difficult area to manage and needs to be made easy."
"Its access process for third-party vendors needs to be simplified."
"The issue I found with the product revolves around the fact that RDP and SSH sessions take too much time, making it an area of concern where improvements are required."
 

Pricing and Cost Advice

"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"The product's pricing is good value. Go for user-based licensing, without any limit on the target servers."
"Product pricing is based on users and connections. We did not have to pay more for additional features."
"Pricing and licensing are good, very aggressive."
"Their licensing model is very simple, as it is based on the number of endpoints which you want to manage along with the number of users and administrators which you want to use."
"I am not in a position to give any financials, but whatever we have paid, it is value for money. Their licensing model is good. They have been flexible for us."
"They do have some licenses, which are required for things like Linux servers. However, in my environment, we do not have Linux servers."
"There are no major concerns with licensing because we can handle multiple servers in our kiosk system."
"Don't get into a situation where you are licensing per desktop or per person until you fully understand the licensing."
"I rate the product's pricing a four on a scale of one to ten, where one is high, and ten is low. It is an expensive product."
"I wasn't directly involved in the licensing and pricing, but I can say that PRA is licensed per endpoint added to the Vault. I would advise users to take frequent exports of their license usage package; it's a simple feature that provides a spreadsheet of every machine in the Vault. This helps to cut down on duplicate licenses, which can happen by adding the same endpoint using an IP address and a fully qualified domain name, for instance. The implementation is an additional cost, and they offer several tiers, so the price varies. There are also some optional add-ons, so I would advise people to research the product well and find out precisely what they need regarding features. The Advanced Web Access add-on provides some required functionality when interfacing with websites; that's one to consider."
"PRA was one of the cheapest solutions that we evaluated."
"Though the solution was a bit expensive, the overall pricing was average."
"My client found the solution a bit expensive but considering their use case and requirements, they didn't have any other choice. As far as I know, implementation and licensing are the only costs."
"The price is pretty expensive, but you get what you pay for and this is a great product."
"PRA's pricing is competitive."
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Top Industries

By visitors reading reviews
Educational Organization
64%
Computer Software Company
9%
Financial Services Firm
3%
Retailer
2%
Computer Software Company
19%
Financial Services Firm
11%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
The issue I found with the product revolves around the fact that RDP and SSH sessions take too much time, making it an area of concern where improvements are required. The product should be able to...
What is your primary use case for BeyondTrust Privileged Remote Access?
I use the tool in my lab. I am involved in the product's testing phase in my lab, where I am trying to check out the solution.
 

Also Known As

ARCON ARCOS, ARCON PAM
Bomgar Privileged Access
 

Learn More

 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Horizon Beverage, Air Liquide, Gateway Bank of Florida
Find out what your peers are saying about ARCON Privileged Access Management vs. BeyondTrust Privileged Remote Access and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.