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BeyondTrust Password Safe vs BeyondTrust Privileged Remote Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
BeyondTrust Password Safe enhances security, compliance, and efficiency, offering quick ROI and peace of mind with cost-efficient licensing.
Sentiment score
8.5
BeyondTrust Privileged Remote Access shows rapid ROI, reducing costs, improving compliance, saving time, and boosting customer satisfaction and revenue.
 

Customer Service

Sentiment score
6.7
BeyondTrust Password Safe receives praise for responsive global support, though documentation improvement and resolution delays in complex cases are noted.
Sentiment score
6.6
Customers praise BeyondTrust support for quick, efficient service, despite some documentation and chat limitations, with staff rated 7-10.
The tickets for minor issues have been resolved efficiently.
The technical support from BeyondTrust responds very shortly whenever a ticket is created.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
 

Scalability Issues

Sentiment score
7.5
BeyondTrust Password Safe is scalable, efficient in active-active environments, and adaptable for various organizations by expanding resources.
Sentiment score
8.3
BeyondTrust Privileged Remote Access is praised for scalability across locations, despite configuration challenges, adaptable for various organization sizes.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
 

Stability Issues

Sentiment score
7.5
BeyondTrust Password Safe is stable, flexible, and intuitive, with resolved early issues, though smaller setups may face challenges.
Sentiment score
5.4
BeyondTrust Privileged Remote Access is stable, reliable, with minimal intervention, yet occasionally affected by updates, training gaps, and integration bugs.
The solution is very stable.
Updates sometimes introduce bugs or issues, especially with non-English versions.
 

Room For Improvement

BeyondTrust Password Safe needs better documentation, improved UI, enhanced support, integration fixes, and attention to pricing and tech support.
BeyondTrust Privileged Remote Access requires better password management, integration, usability, and improved multi-factor authentication and session handling features.
This would help in identifying suspicious activities immediately when users log in.
There are limitations when accessing or creating connectors for each application.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
 

Setup Cost

BeyondTrust Password Safe is praised for cost-effective, flexible, asset-based licensing, making it competitive compared to CyberArk.
BeyondTrust Privileged Remote Access is initially costly but becomes cost-effective due to its comprehensive functionality and reliability.
It is cost-effective compared to other solutions.
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
 

Valuable Features

BeyondTrust Password Safe enhances security with automated management, user-friendly interface, robust analytics, seamless integration, and scalable customization.
BeyondTrust Privileged Remote Access provides secure, scalable cross-platform remote access with robust credential management and integration, eliminating VPN necessity.
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections.
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
The primary use case is vendor access management, where we grant the vendors highly privileged access to customer systems in a secure and audited way.
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Privileged Access Management (PAM)
8th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
23
Ranking in other categories
Enterprise Password Managers (6th)
BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
10th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Remote Access (8th)
 

Mindshare comparison

As of March 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Password Safe is 2.7%, up from 2.7% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 4.8%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Gary Jolley - PeerSpot reviewer
Their discovery engine is off the charts, and the ease of administration and implementation they talk about is for real
It starts with discovery. Its number one feature is discovery. The discovery engine in BeyondTrust is off the charts. When they perform a discovery, you know everything there is about a server, including what software is installed. For example, if you want to group all of your database servers together, you can do that by using discovery and Smart Rules. If a server has Microsoft SQL installed, it gets put into a group based on a Smart Rule. It makes it very easy to determine what is what in your environment. As organizations grow or acquire other companies and merge, they lose track of what they have. BeyondTrust can help you throw a rope around it very rapidly. Its user interface is really nice. It is very visual. When you first log in, based on your job role, you see what you have access to when you look at the screen. As an administrator, I see the configuration screen where I can go in and modify Active Directory and authentication connections. I can set up SAML, or I also have access to create Smart Rules. The access is based on the role that you have when you log in. I have six boxes or six categories of administration items, whereas when an admin user connects, he would only have one or two. So, based on your role, you see what you have access to. It is not like you click something and then it fails because you're not an administrator at that level. You actually see what you have access to, and BeyondTrust is very good at that. BeyondTrust provides the ability to connect by using not just the web interface but also the admin tools such as MobaXterm, PuTTY, or a lengthy list of other types of tools. You can use the connection string and connect through BeyondTrust, and it will be session recorded, keystroke logged, and highly available. When you bring up MobaXterm, you probably bring up one of the most complex ones because MobaXterm has the ability to have two, three, or four concurrent connections, which makes BeyondTrust Password Safe ideal. It is very easy to integrate session management into existing business processes. To make it easy for the engineers, we created templates of the connection strings and then used, believe it or not, Microsoft Excel to create custom strings for each of the engineers. We exported them to a text file that they could then import. In the case of PuTTY, because PuTTY stores the connections and the credentials in the registry, we had to do something different there, but the connection string is customizable enough to make the job fast and easily repeatable for all the other engineers. You don't have 20 or 30 engineers spending two or three days creating all these connection strings. I can create them in a matter of minutes with a Microsoft Excel spreadsheet and then save them to a text file or a CSV file. It is awesome. We are able to integrate session management without disrupting business processes. One of the niceties about BeyondTrust is the ability to integrate it with ticketing systems. For example, as per Sarbanes-Oxley, we have to have a reason for why an administrator is performing something. The integration with a ticketing system is ideal rather than manually typing the reason in the reason field through the GUI where most engineers, after a while, end up just typing in Work. They don't put in enough data to make it clearly visible why they connected. The integration with the ticketing system is ideal for that. Ticket-driven access makes the work very quantifiable.
Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
16%
Manufacturing Company
9%
Government
8%
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access. BeyondTrust's pricing for the cloud platform is affordable.
What needs improvement with BeyondTrust Password Safe?
If they can create a single platform to create a connector, it would be better than using the RBS server. There are limitations when accessing or creating connectors for each application. From PVW,...
What is your primary use case for BeyondTrust Password Safe?
For BeyondTrust Remote Support, I am onboarding accounts. I create special connectors through the RDS server into one server broker to run various applications. I establish browser connections and ...
What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Ad...
What is your primary use case for BeyondTrust Privileged Remote Access?
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve selling the product for vendor access with high privileges. We also use it when us...
 

Also Known As

BeyondTrust PowerBroker Password Safe
Bomgar Privileged Access
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Horizon Beverage, Air Liquide, Gateway Bank of Florida
Find out what your peers are saying about BeyondTrust Password Safe vs. BeyondTrust Privileged Remote Access and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.