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BeyondTrust Password Safe vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
BeyondTrust Password Safe offered swift ROI and enhanced security, reducing audit challenges and ensuring cost-efficient compliance for organizations.
Sentiment score
7.1
CyberArk Privileged Access Manager enhances security by automating tasks, improving compliance, reducing breaches, and increasing efficiency and ROI.
 

Customer Service

Sentiment score
6.7
Customers appreciate BeyondTrust Password Safe's responsive customer service, though some desire better documentation and slight response time improvements.
Sentiment score
6.5
CyberArk's support is efficient and knowledgeable, but challenges exist in response times, communication, and handling complex cases.
The technical support from BeyondTrust responds very shortly whenever a ticket is created.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
Response times seem to correlate with the strength of the relationship with the CyberArk account manager, with quicker responses when rapport is strong.
CyberArk's customer service has improved recently and is now very responsive.
 

Scalability Issues

Sentiment score
7.6
BeyondTrust Password Safe is praised for scalability, easy integration, and high user capacity across diverse environments and domains.
Sentiment score
7.7
CyberArk Privileged Access Manager is highly scalable and versatile, though complexity in licensing and configurations may pose challenges.
The SaaS version is more flexible, allowing easier scaling with increased users.
I find SaaS to be more promising in scalability.
I would rate it a nine out of ten for scalability.
 

Stability Issues

Sentiment score
7.5
BeyondTrust Password Safe is reliable and stable, but some setups experience issues requiring significant management and careful configuration.
Sentiment score
7.8
CyberArk Privileged Access Manager is stable, with issues mainly from configuration, infrastructure, or resource limitations rather than the software.
Proper fine-tuning and expertise ensure the product performs well.
It has a large customer base and positive feedback within my network.
Overall, the stability of the solution is high.
 

Room For Improvement

Users seek improved documentation, deployment, integration, UI, error handling, support, API, performance, scalability, and cost reduction for BeyondTrust Password Safe.
CyberArk Privileged Access Manager needs UI, integration, and performance improvements, simpler setup, cost-effectiveness, and more plugins for usability.
This would help in identifying suspicious activities immediately when users log in.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
In the long term, I would like to see these processes simplified, especially for on-premise installations.
The graphical user interface could be simplified and harmonized for better usability.
 

Setup Cost

BeyondTrust Password Safe offers competitive, cost-effective pricing, appealing to enterprises for affordability and value with lower total ownership costs.
CyberArk Privileged Access Manager is costly, especially for small businesses, though discounts exist for larger purchases.
The pricing model is more affordable with the option of going for either unlimited devices or users.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
 

Valuable Features

BeyondTrust Password Safe offers intuitive management with automated onboarding, session recording, and seamless integration for enhanced auditing and availability.
CyberArk Privileged Access Manager enhances security with password management, session monitoring, integration flexibility, and real-time auditing for compliance.
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
After giving access, it continually checks if the user is the same user.
As a security professional, I have real-time visibility into ongoing sessions.
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Enterprise Password Managers
6th
Ranking in Privileged Access Management (PAM)
8th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
22
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
3rd
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
197
Ranking in other categories
User Activity Monitoring (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of December 2024, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Password Safe is 3.2%, up from 2.9% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 20.9%, down from 23.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Vinay Dabas - PeerSpot reviewer
Allows us to automatically rotate passwords, set the complexity, and enforce password policies on privileged accounts
The database instance onboarding should be simplified. The problem is that you can scan the assets and databases inside a server, but you cannot onboard them or manage them with the smart tools. It has to be done manually. I think they should try to include more custom platforms. With the databases, there were some issues. The databases are inside the servers, and it was a bit difficult to scan the databases. Apart from that, the rest of the assets were easy to scan and integrate. It's difficult to onboard the database. You can scan and find them, but you have to onboard the databases manually. You cannot onboard databases using Smart Rules databases. Database instances are difficult to onboard and must be done manually. The applications should be more like in the SDK. They have good API support now.
SatishIyer - PeerSpot reviewer
Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK
When I was a component owner for PAM's Privileged Threat Analytics (PTA) component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a framework which has a comprehensive list of use cases. We reached out to the vendor and asked them how much coverage they have of the uses cases found on MITRE, which would have given us a better view of things while I was the product owner. Unfortunately they did not have the capability of mapping onto MITRE's framework at that time. PTA is essentially the monitoring interface of the broker (e.g. Privileged Access Management, the Vault, CPM, PSM, etc.), and it's where you can capture your broker bypass and perform related actions. For this reason, we thought that this kind of mapping would be required, but CyberArk informed us that they did not have the capability we had in mind with regard to MITRE ATT&CK. I am not sure what the situation is now, but it would definitely help to have that kind of alignment with one of the more well-known frameworks like MITRE. For CyberArk as a vendor, it would also help them to clearly spell out in which areas they have full functionality and in which ares they have partial or none. Of course, it also greatly benefits the customers when they're evaluating the product.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Government
8%
Manufacturing Company
8%
Educational Organization
32%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
The pricing model is more affordable with the option of going for either unlimited devices or users. It is cost-effective compared to other solutions.
What needs improvement with BeyondTrust Password Safe?
As of today, I haven't found any issues. Adding user behavior analysis to the server or messaging would be beneficial. This would help in identifying suspicious activities immediately when users lo...
What is your primary use case for BeyondTrust Password Safe?
Our customers are looking for a product that offers provisioning in their network, and for that reason, they choose BeyondTrust Password Safe.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
CyberArk Privileged Access Manager comes at a high cost. But the solution is worth its price.
 

Also Known As

BeyondTrust PowerBroker Password Safe
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Rockwell Automation
Find out what your peers are saying about BeyondTrust Password Safe vs. CyberArk Privileged Access Manager and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.