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BeyondTrust Password Safe vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
BeyondTrust Password Safe enhances security, compliance, and efficiency, offering quick ROI and peace of mind with cost-efficient licensing.
Sentiment score
7.0
CyberArk Privileged Access Manager enhances security, reduces costs, improves efficiency, and offers significant ROI through automation and streamlined workflows.
During our quantitative analysis, we estimated potential savings of one to ten million dollars a year by using a PAM solution.
With other tools such as Okta where you have self-service for resetting your own passwords and things like that, the average savings is 12 minutes, which is six dollars for a password reset, and you can extrapolate that over your organization.
A strong identity and access management solution aids in navigating significant incident responses or breach situations.
 

Customer Service

Sentiment score
6.7
BeyondTrust Password Safe receives praise for responsive global support, though documentation improvement and resolution delays in complex cases are noted.
Sentiment score
6.4
CyberArk's support is improving with knowledgeable staff, but faces challenges in response times and complex issue resolutions.
The tickets for minor issues have been resolved efficiently.
The technical support from BeyondTrust responds very shortly whenever a ticket is created.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
 

Scalability Issues

Sentiment score
7.5
BeyondTrust Password Safe is scalable, efficient in active-active environments, and adaptable for various organizations by expanding resources.
Sentiment score
7.7
CyberArk Privileged Access Manager offers impressive scalability with horizontal and vertical growth, but requires careful architecture planning.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
 

Stability Issues

Sentiment score
7.5
BeyondTrust Password Safe is stable, flexible, and intuitive, with resolved early issues, though smaller setups may face challenges.
Sentiment score
7.8
CyberArk Privileged Access Manager is stable with minor issues, praised for robustness and high availability, improved by updates.
The solution is very stable.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
 

Room For Improvement

BeyondTrust Password Safe needs better documentation, improved UI, enhanced support, integration fixes, and attention to pricing and tech support.
CyberArk Privileged Access Manager requires UI updates, enhanced integrations, better performance, simplified deployment, and improved reporting and documentation.
This would help in identifying suspicious activities immediately when users log in.
There are limitations when accessing or creating connectors for each application.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
 

Setup Cost

BeyondTrust Password Safe is praised for cost-effective, flexible, asset-based licensing, making it competitive compared to CyberArk.
CyberArk Privileged Access Manager is effective yet pricey, ideal for large enterprises but less suited for small businesses.
The pricing model is more affordable with the option of going for either unlimited devices or users.
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
 

Valuable Features

BeyondTrust Password Safe enhances security with automated management, user-friendly interface, robust analytics, seamless integration, and scalable customization.
CyberArk Privileged Access Manager offers automated secure password management, real-time monitoring, compliance support, scalability, and extensive integration options.
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
As a security professional, I have real-time visibility into ongoing sessions.
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Enterprise Password Managers
6th
Ranking in Privileged Access Management (PAM)
8th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
23
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
3rd
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
210
Ranking in other categories
User Activity Monitoring (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of February 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Password Safe is 2.8%, up from 2.6% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 19.7%, down from 23.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Gary Jolley - PeerSpot reviewer
Their discovery engine is off the charts, and the ease of administration and implementation they talk about is for real
It starts with discovery. Its number one feature is discovery. The discovery engine in BeyondTrust is off the charts. When they perform a discovery, you know everything there is about a server, including what software is installed. For example, if you want to group all of your database servers together, you can do that by using discovery and Smart Rules. If a server has Microsoft SQL installed, it gets put into a group based on a Smart Rule. It makes it very easy to determine what is what in your environment. As organizations grow or acquire other companies and merge, they lose track of what they have. BeyondTrust can help you throw a rope around it very rapidly. Its user interface is really nice. It is very visual. When you first log in, based on your job role, you see what you have access to when you look at the screen. As an administrator, I see the configuration screen where I can go in and modify Active Directory and authentication connections. I can set up SAML, or I also have access to create Smart Rules. The access is based on the role that you have when you log in. I have six boxes or six categories of administration items, whereas when an admin user connects, he would only have one or two. So, based on your role, you see what you have access to. It is not like you click something and then it fails because you're not an administrator at that level. You actually see what you have access to, and BeyondTrust is very good at that. BeyondTrust provides the ability to connect by using not just the web interface but also the admin tools such as MobaXterm, PuTTY, or a lengthy list of other types of tools. You can use the connection string and connect through BeyondTrust, and it will be session recorded, keystroke logged, and highly available. When you bring up MobaXterm, you probably bring up one of the most complex ones because MobaXterm has the ability to have two, three, or four concurrent connections, which makes BeyondTrust Password Safe ideal. It is very easy to integrate session management into existing business processes. To make it easy for the engineers, we created templates of the connection strings and then used, believe it or not, Microsoft Excel to create custom strings for each of the engineers. We exported them to a text file that they could then import. In the case of PuTTY, because PuTTY stores the connections and the credentials in the registry, we had to do something different there, but the connection string is customizable enough to make the job fast and easily repeatable for all the other engineers. You don't have 20 or 30 engineers spending two or three days creating all these connection strings. I can create them in a matter of minutes with a Microsoft Excel spreadsheet and then save them to a text file or a CSV file. It is awesome. We are able to integrate session management without disrupting business processes. One of the niceties about BeyondTrust is the ability to integrate it with ticketing systems. For example, as per Sarbanes-Oxley, we have to have a reason for why an administrator is performing something. The integration with a ticketing system is ideal rather than manually typing the reason in the reason field through the GUI where most engineers, after a while, end up just typing in Work. They don't put in enough data to make it clearly visible why they connected. The integration with the ticketing system is ideal for that. Ticket-driven access makes the work very quantifiable.
Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
16%
Manufacturing Company
9%
Government
8%
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
The pricing model is more affordable with the option of going for either unlimited devices or users. It is cost-effective compared to other solutions.
What needs improvement with BeyondTrust Password Safe?
As of today, I haven't found any issues. Adding user behavior analysis to the server or messaging would be beneficial. This would help in identifying suspicious activities immediately when users lo...
What is your primary use case for BeyondTrust Password Safe?
Our customers are looking for a product that offers provisioning in their network, and for that reason, they choose BeyondTrust Password Safe.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
I focus more on the technical side, but I hear customers say that if CyberArk was more affordable, they might have acquired more licenses. Some clients consider alternative solutions due to pricing...
 

Also Known As

BeyondTrust PowerBroker Password Safe
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Rockwell Automation
Find out what your peers are saying about BeyondTrust Password Safe vs. CyberArk Privileged Access Manager and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.