CyberArk Privileged Access Manager and Bitwarden compete in the password and privileged access management category. CyberArk holds the upper hand for enterprise-level security features, whereas Bitwarden is preferred for its cost-effectiveness and open-source nature.
Features: CyberArk Privileged Access Manager includes Central Policy Manager, Privileged Session Management, and a highly secure password vault designed for enterprise needs. Bitwarden offers direct syncing, password management, and emergency access options, aiming to provide essential services at a lower cost.
Room for Improvement: CyberArk could enhance its user interface, broaden plugin development for more extensive device support, and improve reporting tools. Bitwarden could improve feature syncing similar to competitors, enhance its user interface for advanced features, and improve passkey utilization and credential duplication.
Ease of Deployment and Customer Service: CyberArk provides multiple deployment options which can be complex, often requiring professional consultation. Its customer service receives mixed reviews. Bitwarden, primarily deployed on-premises, offers easy deployment with users generally relying on community support.
Pricing and ROI: CyberArk is a premium product, suitable for large enterprises but criticized for high cost and complex licensing. Its ROI is linked to security and compliance gains. Bitwarden offers more affordable solutions, including a free version, with ROI attributed to functional value at a competitive price.
Response times seem to correlate with the strength of the relationship with the CyberArk account manager, with quicker responses when rapport is strong.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
CyberArk's customer service has improved recently and is now very responsive.
We started small and expanded it to an enterprise level, and are now moving to the cloud for further growth.
We have different operating systems, database systems, and decentralized infrastructure.
I find SaaS to be more promising in scalability.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
In the long term, I would like to see these processes simplified, especially for on-premise installations.
Incorporating automated onboarding and offboarding features directly into the product would reduce the maintenance burden on administrators.
CyberArk is expensive compared to other products I know.
CyberArk's SaaS solution is particularly expensive.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
For me, CyberArk Privileged Access Manager's most valuable features are password and session management.
After giving access, it continually checks if the user is the same user.
Bitwarden stands out with its open-source platform and cost-effective premium options, offering password suggestions and alerts, secure sharing via the "send" feature, and reliable performance. Its digital legacy management through emergency access is unmatched at its price.
Bitwarden provides an open-source platform suitable for individual and team password management. Users benefit from password suggestions and alerts, secure sharing, and constant performance reliability. Emergency access sets Bitwarden apart by allowing digital legacy management. The mobile app offers quick password autofill and vault health reports, enhancing usability. Challenges include improving security features, better integration of automated functions, and reducing costs relative to competitors. Users value the open-source nature, cross-platform compatibility, and self-hosting capabilities, which ensure portability and permissions management.
What are Bitwarden's Key Features?In industries where data security is crucial, Bitwarden's open-source platform is favored for managing sensitive credentials, allowing secure information sharing among team members. Its compatibility with different platforms and self-hosting options provides the flexibility and control needed to maintain data security without vendor lock-in.
CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.
CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.
Benefits of CyberArk Privileged Access Manager
Some of CyberArk Privileged Access Manager’s benefits include:
Reviews from Real Users
CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.
PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."
Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”
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