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BeyondTrust Privileged Remote Access vs F5 BIG-IP Access Policy Manager (APM) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Microsoft Intune boosts ROI by reducing costs and improving efficiency with seamless device management and reduced reliance on other services.
Sentiment score
8.5
BeyondTrust Privileged Remote Access shows rapid ROI, reducing costs, improving compliance, saving time, and boosting customer satisfaction and revenue.
Sentiment score
8.4
Organizations achieved significant financial benefits and full ROI with F5 BIG-IP Access Policy Manager, saving time and expenses.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
6.6
Microsoft Intune's customer support is mixed; premium tiers are quicker, but response times and complexity handling need improvement.
Sentiment score
6.6
Customers praise BeyondTrust support for quick, efficient service, despite some documentation and chat limitations, with staff rated 7-10.
Sentiment score
7.3
F5 BIG-IP APM support is praised for technical help but criticized for inconsistent resolution and long response times.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
Even if they respond, they don't update me with the process or what's going on.
 

Scalability Issues

Sentiment score
8.3
Microsoft Intune is highly scalable and flexible, easily supporting various business sizes with its cloud-based integration and licensing.
Sentiment score
8.3
BeyondTrust Privileged Remote Access is praised for scalability across locations, despite configuration challenges, adaptable for various organization sizes.
Sentiment score
8.0
F5 BIG-IP APM offers scalable access management across organizations, adapting easily with high ratings for enterprise suitability.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
 

Stability Issues

Sentiment score
8.0
Microsoft Intune is stable and reliable, with minor issues; users generally rate it between seven to ten.
Sentiment score
5.4
BeyondTrust Privileged Remote Access is stable, reliable, with minimal intervention, yet occasionally affected by updates, training gaps, and integration bugs.
Sentiment score
7.8
Users find F5 BIG-IP APM stable and reliable, though some note improvement needed in LTM software and log informativeness.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
Updates sometimes introduce bugs or issues, especially with non-English versions.
Sometimes, the logs are not quite informational or easy to understand.
 

Room For Improvement

Microsoft Intune needs improvements in reporting, device support, integration, user interface, and cost efficiency for better management.
BeyondTrust Privileged Remote Access requires better password management, integration, usability, and improved multi-factor authentication and session handling features.
F5 BIG-IP APM requires improvements in GUI, reporting, setup ease, pricing, support, MacOS compatibility, and automation features.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Workspace ONE operates in real-time, whereas Intune has a noticeable delay when deploying policies or apps.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
 

Setup Cost

Microsoft Intune is cost-effective, especially when bundled with Microsoft 365, offering competitive pricing and valuable features for enterprises.
BeyondTrust Privileged Remote Access is initially costly but becomes cost-effective due to its comprehensive functionality and reliability.
F5 BIG-IP Access Policy Manager licensing is simpler, yet cloud pricing is unpredictable and generally considered expensive with varying opinions.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
 

Valuable Features

Microsoft Intune offers seamless integration, robust security, and centralized management, enhancing compliance, scalability, and ease of use.
BeyondTrust Privileged Remote Access provides secure, scalable cross-platform remote access with robust credential management and integration, eliminating VPN necessity.
F5 BIG-IP Access Policy Manager is valued for its remote access, performance, scalability, robust security, and user-friendly GUI.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The secure access must be audited live, ensuring patient data protection.
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Privileged Remo...
Ranking in Remote Access
10th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Privileged Access Management (PAM) (10th)
F5 BIG-IP Access Policy Man...
Ranking in Remote Access
13th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Secure Web Gateways (SWG) (19th), Network Access Control (NAC) (8th), SSL VPN (5th), Access Management (10th)
 

Mindshare comparison

As of January 2025, in the Remote Access category, the mindshare of Microsoft Intune is 3.7%, up from 0.1% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 3.2%, up from 1.9% compared to the previous year. The mindshare of F5 BIG-IP Access Policy Manager (APM) is 1.8%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
Ashish Kumar Rai - PeerSpot reviewer
Offers remote access control, good GUI and easy to configure
I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal. In the APM interface itself, they could add direct hyperlinks to relevant online documentation. This would provide easy access to admin guides and other resources when working within the GUI.
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Bette...
What is your primary use case for BeyondTrust Privileged Remote Access?
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve se...
What do you like most about F5 BIG-IP Access Policy Manager (APM)?
In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options ...
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
Regarding price, I'm not directly involved in purchasing, but our CIO thinks the product is very expensive. He's cons...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Privileged Access
F5 Access Policy Manager
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Horizon Beverage, Air Liquide, Gateway Bank of Florida
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Find out what your peers are saying about BeyondTrust Privileged Remote Access vs. F5 BIG-IP Access Policy Manager (APM) and other solutions. Updated: January 2025.
831,615 professionals have used our research since 2012.