Try our new research platform with insights from 80,000+ expert users

BeyondTrust Privileged Remote Access vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
PRA offers rapid ROI with advanced features, reducing costs and enhancing compliance, efficiency, and customer satisfaction through seamless IT operations.
Sentiment score
6.9
Organizations saw improved security, efficiency, and reduced costs using CyberArk Privileged Access Manager, enhancing control over privileged accounts.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
 

Customer Service

Sentiment score
6.6
Customers praise BeyondTrust's responsive, knowledgeable support, noting quick assistance and expertise, though ticket processes can be slower.
Sentiment score
6.5
CyberArk's customer service shows improved efficiency, though users face delays and desire better bug tracking and resource allocation.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
 

Scalability Issues

Sentiment score
8.1
BeyondTrust Privileged Remote Access is valued for scalability, accommodating diverse needs, though some setups face occasional limitations.
Sentiment score
7.6
CyberArk Privileged Access Manager is scalable and integrates with cloud services, effective for diverse accounts with proper initial planning.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
BeyondTrust Privileged Remote Access is a scalable solution based on user requirements.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
 

Stability Issues

Sentiment score
7.0
BeyondTrust Privileged Remote Access is stable and reliable, though some users experience occasional update and power recovery issues.
Sentiment score
7.7
CyberArk Privileged Access Manager is highly stable, with user issues typically arising from configuration or infrastructure, not software flaws.
Updates sometimes introduce bugs or issues, especially with non-English versions.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
 

Room For Improvement

Users seek streamlined password management, enhanced integrations, improved interfaces, and increased security with automation, monitoring, and AI/ML analytics.
CyberArk Privileged Access Manager needs UI improvements, better integration, flexible licensing, enhanced support, and comprehensive documentation for improved user experience.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
We are looking for a feature where if someone is doing something risky during their session, it should alert and possibly disable their credentials.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
 

Setup Cost

BeyondTrust pricing is high but offers significant long-term value and ROI, especially for larger deployments or with discounts.
CyberArk Privileged Access Manager offers comprehensive features but is costly, suiting mid to large enterprises with complex licensing needs.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
 

Valuable Features

BeyondTrust PRA provides secure, scalable remote access with multi-OS compatibility, Active Directory integration, and no VPN requirement.
CyberArk Privileged Access Manager enhances security through integration, scalability, and comprehensive access controls, vital for modern cybersecurity.
The secure access must be audited live, ensuring patient data protection.
The session monitoring and recording feature definitely helps security and audit with BeyondTrust Privileged Remote Access.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
 

Categories and Ranking

BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
13th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Remote Access (12th)
CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
224
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of July 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Privileged Remote Access is 4.4%, down from 4.5% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 17.1%, down from 22.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Q&A Highlights

AG
Aug 14, 2023
 

Featured Reviews

Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
Abdul Durrani - PeerSpot reviewer
Enables granular and secure access with just-in-time access and Zero Trust model
CyberArk provides a good amount of control over access types. However, as a future enhancement, having additional features for cross-platform integration would be beneficial. It would be good to have integrations with other tools and firewalls, such as Zscaler and CrowdStrike. Although I am not fully aware of recent updates, more cross-platform integration would be valuable. A SOC analyst would like to have centralized access in terms of information flowing in even for privileged access management. They would like to have control over everything instead of opening four to five tabs for different sorts of information. Cross-platform integration would help with that. Customers also want CyberArk's pricing to be better so that they can implement it further and have more licenses. Implementing a privileged access management solution can be challenging. It would be great if CyberArk could provide recommendations based on the compliance standards of an organization. It would help system admins ensure that all the required ports are closed and the systems are being managed properly. If any system is not being used anymore, any ports opened for that system need to be closed. Having such recommendations would be helpful.
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
861,524 professionals have used our research since 2012.
 

Answers from the Community

AG
Aug 14, 2023
Aug 14, 2023
Based on your extensive list of requirements, CyberArk Privileged Access Manager appears to align well with your needs due to its comprehensive feature set, strong security controls, integration capabilities, and advanced analytics for privileged access. However, it's important to conduct in-depth evaluations, demos, and discussions with each vendor to ensure that the chosen tool meets all your...
See 2 answers
Nurlan Temirbulatov - PeerSpot reviewer
Dec 7, 2022
Hello Avinash, it all depends on the timeline and urgency of the project. If you need to deploy a PAM tool that focuses on standing privileges, stopping lateral movement, and incorporating Zero Standing Privileges as part of Zero Trust, then please consider looking at Remediant. I've worked for BeyondTrust and have gone up against the other big players such as Delinea, Centrify, CyberArk, and HashiCorp. They more or less all offer similar solutions, but looking at your current requirements, Remediant really excels in delivering a simple, yet very effective tool in a matter of days and weeks, not months and years. 
DN
Aug 14, 2023
Based on your extensive list of requirements, CyberArk Privileged Access Manager appears to align well with your needs due to its comprehensive feature set, strong security controls, integration capabilities, and advanced analytics for privileged access. However, it's important to conduct in-depth evaluations, demos, and discussions with each vendor to ensure that the chosen tool meets all your specific needs and integrates seamlessly into your existing infrastructure. However, I recommend visiting the official website of Broadcom (the company that acquired Symantec's enterprise security business) or contacting their sales representatives to get the most up-to-date information about their PAM solutions, including any rebranding or changes that may have occurred. When evaluating any PAM solution, it's essential to consider factors such as security, integration capabilities, ease of use, vendor support, scalability, and alignment with your organization's specific needs and compliance requirements. It's also a good practice to request demonstrations, proofs of concept, and references from vendors to ensure that the solution meets your expectations. Remember to involve key stakeholders, such as IT, security, compliance, and management teams, in the decision-making process to ensure alignment with organizational goals and requirements.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
11%
Financial Services Firm
10%
Government
7%
Computer Software Company
14%
Financial Services Firm
14%
Educational Organization
13%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
With the current scenario of BeyondTrust Privileged Remote Access, some analytics should come with an AI/ML base and highlight if someone is doing something risky during access.We are looking for a...
What is your primary use case for BeyondTrust Privileged Remote Access?
The use case for BeyondTrust Privileged Remote Access ( /products/beyondtrust-privileged-remote-access-reviews ) is to provide access to vendors without a VPN.When organizations were previously usi...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
 

Also Known As

Bomgar Privileged Access
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

Horizon Beverage, Air Liquide, Gateway Bank of Florida
Rockwell Automation
Find out what your peers are saying about BeyondTrust Privileged Remote Access vs. CyberArk Privileged Access Manager and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.