Microsoft Intune vs Workspace ONE UEM comparison

Microsoft and Omnissa are both solutions in the Unified Endpoint Management (UEM) category. Microsoft is ranked #1 with an average rating of 8.3, while Omnissa is ranked #2 with an average rating of 7.9. Microsoft holds a 36.4% mindshare in UEM, compared to Omnissa’s 16.9% mindshare. Additionally, 93% of Microsoft users are willing to recommend the solution, compared to 83% of Omnissa users who would recommend it.

Microsoft Intune

Read 238 Microsoft Intune reviews

19,355 Views
13,898 Comparison Views

93% willing to recommend

Workspace ONE UEM

Read 100 Workspace ONE UEM reviews

7,905 Views
6,421 Comparison Views

83% willing to recommend

Microsoft Intune

Workspace ONE UEM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Microsoft Intune and Workspace ONE compete in the endpoint management category. Intune holds an advantage for organizations in the Microsoft ecosystem due to its integration capabilities, while Workspace ONE is beneficial for diverse device environments with its strong security features.

Features: Microsoft Intune offers robust device management capabilities for Windows 10, leveraging integration with the Microsoft ecosystem, including Azure and Office 365, to facilitate seamless policy deployment and application management. It excels in cloud administration and enforcing security policies across mobile devices. Workspace ONE UEM provides strong security features suitable for various devices, including macOS and iOS, and is particularly effective in device tracking and management across different operating systems.

Room for Improvement: Microsoft Intune has challenges with reporting capabilities, limited non-Microsoft integration, and slow policy deployment response, especially for Android policies. Workspace ONE UEM's improvements are needed in terms of high cost, complex licensing, and better integration with Microsoft's ecosystem, particularly in patch management.

Ease of Deployment and Customer Service: Microsoft Intune is cloud-based, offering flexible deployment with deep integration in the Microsoft suite, though it receives mixed reviews on customer service. Workspace ONE UEM provides both cloud and on-premise options, appealing to hybrid solutions, and is often praised for responsive customer service.

Pricing and ROI: Microsoft Intune is seen as cost-effective, especially when bundled with Microsoft services, providing good value for Microsoft-centered organizations. Workspace ONE UEM tends to be more expensive, requiring strategic investment for environments needing diverse device management, though it offers extensive features that justify the premium pricing in some scenarios.

To learn more, read our detailed Microsoft Intune vs. Workspace ONE UEM Report (Updated: January 2025).

Buyer's Guide

Microsoft Intune vs. Workspace ONE UEM

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Ranking in Remote Access

1st

Ranking in Enterprise Mobility Management (EMM)

1st

Ranking in Unified Endpoint Management (UEM)

1st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

238

Ranking in other categories

Configuration Management (2nd), Microsoft Security Suite (1st)

Workspace ONE UEM

Ranking in Remote Access

3rd

Ranking in Enterprise Mobility Management (EMM)

3rd

Ranking in Unified Endpoint Management (UEM)

2nd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

100

Ranking in other categories

Virtual Desktop Infrastructure (VDI) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th)

Mindshare comparison

As of February 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 36.4%, down from 42.4% compared to the previous year. The mindshare of Workspace ONE UEM is 16.9%, down from 19.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Joel Amate

Project Engineer at CTC

The solution is stable, scalable, and offers single sign-on

I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."

"Autopilot is a feature I really like."

"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."

"We have found the solution is capable of scaling."

"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."

"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."

"The navigation, the keys, and the settings are easy to find. It is easy to understand."

"It's normally able to meet 100% expectations of our customers."

More Microsoft Intune pros

"Its value is when you use it with a Workspace ONE UEM solution as it is part of the ecosystem for VMware Workspace ONE."

"The solution was easy to deploy."

"Sometimes, we face an issue and raise a ticket. The technical support team is fantastic and resolves the issue."

"Workspace ONE adds a lot of value compared to Microsoft because Microsoft is a late entry into the market, and they're still developing their product from an end-user perspective. Workspace ONE has a slight edge because of AirWatch. VMware has developed its product over a longer period of time, so they have better integrations as a whole solution."

"It seems highly stable and scalable."

"Good device management and good integration with third parties."

"When we publish the applications, getting the credentials to log in and keep the application up or running is easy."

"App delivery and management platform that's user-friendly, with a good interface. Easy to scale, easy to set up, with good stability."

More Workspace ONE UEM pros

Cons

"The current Intune reporting functionality could benefit from some improvements."

"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."

"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive."

"It would be great if Intune offered better data protection controls for BYOD Windows PCs."

"Lacks the ability to deploy more ways of management, managing devices and processing the policies."

"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."

"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."

"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."

More Microsoft Intune cons

"The solution is too complicated. A lot of end customers don't know how to start when they go into the console."

"The Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality."

"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."

"Integration with Microsoft needs improvement. There are some dependencies with Microsoft that aren't 100% yet, for example: compliance synchronization."

"The integration on the application side could improve."

"I'd like to see more integration capabilities in future releases."

"The only downside to the solution is that the dashboard is very confusing."

"it's very dependent on an active directory"

More Workspace ONE UEM cons

Pricing and Cost Advice

"Microsoft Intune is expensive."

"The Intune license model is costly."

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."

"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."

"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."

"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."

More Microsoft Intune pricing and cost advice

"The price of the solution is costly for the number of users I am using it for."

"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."

"A person should pay towards the licensing costs of VMware Identity Manager on a yearly or monthly basis, but government and public sector units cannot for a perpetual licensing model."

"Our customers are concerned about the costs. The solution is higher than they want it to be."

"The license is paid annually."

"For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."

"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."

"The solution runs at roughly around $36/user for a year."

More Workspace ONE UEM pricing and cost advice

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Answers from the Community

SameerRane

Works at Tech Team Technologies

May 4, 2023

Is it worth migrating from WS1 to Intune if we have Microsoft 365 E3 available?

If you are only using Windows, it will be a great decision. However, if you are using Mac and Linux you will still need WS1 /JAMF or any other MDM solutions. Intune has extensive capacities on Windows but limited capabilities on MAC. My suggestion will be MAC - WS1/JAMF Windows : Intune Compliance check: Intune for the entire fleet. This will allow you to leverage the conditional access capa...

See 2 answers

User:527249

Manager, Information Technology Support at Innoveo

Sep 22, 2022

First of all, what is WS1? I think you should have Intune now as part of your E3 subscription (not sure of it, so please check your billing menu). Intune gives you a lot of flexibility to set rules to deploy to systems.

Read full answer

reviewer1659576

Global Information Technology Manager at a computer software company with 201-500 employees

May 4, 2023

Read full answer

Top Industries

By visitors reading reviews

Educational Organization

27%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

See all answers

How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...

See all answers

What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.

See all answers

What is your experience regarding pricing and costs for VMware Workspace ONE?

I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the solution, the price seems worth it. VMware Workspace ONE customers usually pay o...

See all answers

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Compared 9% of the time

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Compared 7% of the time

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Compared 6% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 5% of the time

IBM MaaS360 vs Workspace ONE UEM

Compared 3% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

Microsoft Intune

February 2025

Download Microsoft Intune product report

Buyer's Guide

Workspace ONE UEM

January 2025

Download Workspace ONE UEM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Omnissa

Sample Customers

Mitchells and Buzzers, Callaway

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

Microsoft Intune vs. Workspace ONE UEM

January 2025

Free Report: Microsoft Intune vs. Workspace ONE UEM

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