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Microsoft Intune vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024
 

Categories and Ranking

IBM MaaS360
Sponsored
Ranking in Enterprise Mobility Management (EMM)
10th
Ranking in Unified Endpoint Management (UEM)
7th
Average Rating
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Microsoft Intune
Ranking in Enterprise Mobility Management (EMM)
1st
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Number of Reviews
198
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Microsoft Security Suite (1st)
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
3rd
Ranking in Unified Endpoint Management (UEM)
2nd
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th)
 

Featured Reviews

JM
Jan 17, 2022
It forces people to secure their phones in order to access email
In this scenario, we only used MaaS for telephones, not computers. We used the MaaS360 IBM mobile management tool to protect email accounts on phones, ensuring they were compliant.  MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their…
SM
Aug 15, 2024
We can implement a MAM policy and protect the devices without touching them
It helps us secure hybrid work. Some users work on company devices at the company, and some use personal devices. We have set app configuration and protection policies in Intune. When customers travel, they carry their tablets or cell phones, so they need to access corporate resources, such as emails, chats, and files. Instead of carrying their laptops, they can easily access corporate services from their tablets or mobile phones. Intune increases productivity by 80 to 85 percent. Since adding Intune, our budget has increased. We are trying a few new things, and corporate is doing data testing. We've also had to purchase more licenses. The budget has increased, but it's worth it.
Soundar Rajan - PeerSpot reviewer
Mar 6, 2024
The portal is not user-friendly, it is too complicated, and registering devices is very difficult
The product enables us to access our internal applications through any device from anywhere It's a very good technology. If I’m in Saudi Arabia today and in the USA tomorrow, I can access our internal applications without any downtime. I can access our office application through mobile phones,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The implementation phase of IBM MaaS360 was pretty easy."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"The product’s most valuable feature is email, browser, and application security."
"Asset management is the most valuable feature and integral for device inventory."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune."
"I like how Intune deploys the policies and makes them customizable. You can deploy it through Intune and forget about it."
"As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"Our bank's most valuable Intune features are centered around the dedicated device concept."
"The solution is stable."
"The stability is good."
"We can impose cybersecurity requirements."
"It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely."
"Sometimes, we face an issue and raise a ticket. The technical support team is fantastic and resolves the issue."
"If an outside person tries to track or hack information, it is not possible without us being notified."
"The most valuable feature is the security policies."
"The most valuable feature is the User Experience Designer, which has been very helpful for our project."
"The product has fully automated features that help people do tasks easily."
"It helps the end users to work on the road without needing to set up all kinds of VPN connections"
 

Cons

"The look needs to be updated and it could be simpler to use."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"Can be added process of export/import environment configuration to simplify any migration processes."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"Its integration with Microsoft Teams could be better."
"Local technical support would be helpful."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"Microsoft Intune needs to improve the initial login process."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"In an upcoming release, I would like to see some kind of analytics report."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"The initial setup is a bit complex."
"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."
"They need a more flexible pricing model."
"The pricing could always be better."
"The length of time it takes to deploy an application could improve."
"Security aspects such as data loss prevention could be improved."
"There are a lot of difficulties whenever people have a lot of configurations in it, basically related to security certificate configurations and integration with VMware Horizon."
"There should be better compatibility with Linux devices."
 

Pricing and Cost Advice

"Fees are monthly and it's approximately $8 per user."
"The solution is cost-effective."
"The solution is expensive."
"I feel the pricing to be very high."
"There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"I rate IBM MaaS360's pricing a six out of ten."
"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"I would rate the price a four out of ten with ten being the most expensive."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"I am satisfied with the pricing."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"While Microsoft charges for actual usage, it lacks discount options."
"It's an expensive tool."
"My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee."
"We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."
"Our organization has stopped using the solution because it was expensive."
"The license is paid annually."
"Currently, the product is priced at around 50 USD."
"I have no opinion about the pricing of the product."
"All licenses from VMware are only yearly. They start with a yearly license and look for a three-year commitment and yearly PO."
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Answers from the Community

SR
May 4, 2023
May 4, 2023
If you are only using Windows, it will be a great decision. However, if you are using Mac and Linux you will still need WS1 /JAMF or any other MDM solutions. Intune has extensive capacities on Windows but limited capabilities on MAC. My suggestion will be MAC - WS1/JAMF Windows : Intune Compliance check: Intune for the entire fleet. This will allow you to leverage the conditional access capa...
See 2 answers
MN
Sep 22, 2022
First of all, what is WS1? I think you should have Intune now as part of your E3 subscription (not sure of it, so please check your billing menu). Intune gives you a lot of flexibility to set rules to deploy to systems. 
DV
May 4, 2023
If you are only using Windows, it will be a great decision. However, if you are using Mac and Linux you will still need WS1 /JAMF or any other MDM solutions. Intune has extensive capacities on Windows but limited capabilities on MAC.  My suggestion will be  MAC - WS1/JAMF  Windows : Intune Compliance check: Intune for the entire fleet. This will allow you to leverage the conditional access capabilities of Azure AD.  
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
10%
Manufacturing Company
9%
Financial Services Firm
8%
Educational Organization
25%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Fiberlink MaaS360, MaaS360
Intune, MS Intune, Microsoft Endpoint Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Bancroft, Garuda Indonesia
Mitchells and Buzzers, Callaway
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Microsoft Intune vs. Workspace ONE UEM and other solutions. Updated: August 2024.
800,688 professionals have used our research since 2012.