SOTI MobiControl vs Workspace ONE UEM comparison

SOTI and Omnissa are both solutions in the Enterprise Mobility Management (EMM) category. SOTI is ranked #5 with an average rating of 8.2, while Omnissa is ranked #3 with an average rating of 8.0. SOTI holds a 7.3% mindshare in EMM, compared to Omnissa’s 11.5% mindshare. Additionally, 91% of SOTI users are willing to recommend the solution, compared to 83% of Omnissa users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 1, 2024

SOTI MobiControl and Workspace ONE UEM are leading enterprise mobility management solutions. Workspace ONE UEM offers a broader range of features, making it a more comprehensive choice for many users.

Features: SOTI MobiControl users value its remote control capabilities, security features, and straightforward deployment. Workspace ONE UEM is praised for its platform support, integration options, and wider array of supported devices and apps.

Room for Improvement: Users of SOTI MobiControl mention the need for a more intuitive management experience, better performance analytics, and enhanced reporting functionalities. Workspace ONE UEM customers look for enhanced reporting, streamlined updates, and improved user interface experience.

Ease of Deployment and Customer Service: SOTI MobiControl users report straightforward deployment and commendable customer service, although there is a learning curve. Workspace ONE UEM stands out with detailed customer service support and comprehensive assistance and documentation, making it more user-friendly.

Pricing and ROI: SOTI MobiControl offers competitive pricing with a good return on investment. Workspace ONE UEM is more expensive but justifies its higher cost through a richer feature set and greater flexibility, aligning well with its capabilities and often outweighing the initial price disparity.

To learn more, read our detailed SOTI MobiControl vs. Workspace ONE UEM Report (Updated: December 2024).

Buyer's Guide

SOTI MobiControl vs. Workspace ONE UEM

December 2024

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Categories and Ranking

IBM MaaS360

Mindshare comparison

As of December 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of IBM MaaS360 is 4.1%, down from 4.4% compared to the previous year. The mindshare of SOTI MobiControl is 7.3%, up from 5.7% compared to the previous year. The mindshare of Workspace ONE UEM is 11.5%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM)

Q&A Highlights

it_user568986

Talent Acquisition Leader at a tech services company with 10,001+ employees

Dec 11, 2016

VMware AirWatch vs SOTI MobiControl: What are the Main Differences?

Naveen, thanks for your question. Please see our comparison page which compares VMware AirWatch to SOTI MobiControl. https://www.itcentralstation.com/products/comparisons/soti-mobicontrol_vs_vmware-airwatch

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Featured Reviews

Bijay Kumar Swain

Cyber Security Practice Head at Extrapolix Technologies

Ability to segregate data, well-suited for medium enterprises and installation is quick

We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.

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Sahi Ibrahim SOUMAHORO

Operation Manager at a construction company with 11-50 employees

Provides enterprise mobility and remote control mobile device management

I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet. This feature would be good because there are some places in Africa where the internet stability isn't that good. During the voting process, they send the result through SMS. If SOTI can add the functionality where some of the clients can send information offline, via SMS, then that would be a good improvement for some places where there isn't a lot of internet stability.

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Joel Amate

Project Engineer at CTC

The solution is stable, scalable, and offers single sign-on

I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."

"We've found the scalability to be very good."

"It helped us reduce the number of support incidents by limiting users' access to device configurations."

"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."

"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."

"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."

"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."

"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."

More IBM MaaS360 pros

"It has a user-friendly menu that helps manage special purpose devices for security."

"The company's support is the best. That'd be the number one thing."

"Because we have a custom, business-to-business applications, the solution's deployment features give us the ability to control the deployment of new versions. We can granularly decide which people or which phone receive updates. It's kind of like having your own "app store" and being able to control what you deploy on the phones... You can see how the deployment is happening; if it's going well or not."

"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."

"The ease of access was awesome. The guys helping us out were pretty fluent in the product. I currently have two devices in a dashboard that we're testing, but the solution that they have is awesome. I like that it's a cloud-based based solution, and I think there will be some significant cost savings."

"The other one would be just how easy it is to deploy applications."

"The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have."

"The most valuable features are remote control, remote monitoring of the mobile phone data, GPS localization, automobile network management, identity management, speaker logging, and remote management of mobile content."

More SOTI MobiControl pros

"The most valuable feature of VMware Workspace ONE is that it can support most end users' enterprise applications."

"AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system."

"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."

"The solution can scale."

"For me, the integration of AirWatch with various enterprise components is something I like. The way they are partnering with various services, like security services, or some of the big guys like Google, Android, Apple, and including Microsoft; that's really awesome. And the way they look at providing functionality to create self-service and automation, that's really usefully and beneficial. That's where I see they differentiate themselves."

"VMware Workspace ONE has been stable so far."

"People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly."

"From a remote management perspective, I like the management and the inventory."

More Workspace ONE UEM pros

Cons

"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."

"The UI has room for improvement."

"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."

"It would be ideal to add support for the distribution of windows.exe applications."

"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."

"Local technical support would be helpful."

"The product needs to improve tech support."

"Can be added process of export/import environment configuration to simplify any migration processes."

More IBM MaaS360 cons

"There is room for improvement when it comes to the ability to customize devices and choosing what information goes onto them."

"They don't have systems that are built for redundancy. You have one database that manages everything and, if that database crashes, you have a problem."

"For the most part, the application deployment works well. Occasionally, when moving a gun, we'll see that we have to manually intervene, when working with the setup."

"The remote screen of the solution gets stuck at times. So, that needs to be improved."

"I wish that I had some more tutorials and educational resources on how to use the product."

"They could organize the software a little bit better, where you access things on the console. It seems like I have to click in three different places in order to get it to go to one area. I should be able to access pretty much any point of the server, whatever I need to touch, from a panel, without having to go click on a menu, then click on the profiles, then click over on Server and go back up to the top and click on the type of device that I have, just to get my applications to show."

"If the interface was a little bit more intuitive, more easily allowed me to get to where I want to be, that would be a little bit nicer, as far as the file sync goes."

"I wish I had the ability to select an app singly and install or refresh it, instead of having to go into the application controls and assign it to a group. I wish there was a spot that listed all my applications. I could go into a single one and refresh or update. It's not very easily accessible, per application."

More SOTI MobiControl cons

"The database gets corrupted when used in the cluster. Sometimes it works, sometimes it doesn't."

"We'd like the customization to be better."

"The product's initial setup phase was quite complex."

"We'd like more useful support."

"VMware Workspace ONE sometimes has bugs that prevent it from working as intended or expected. Generally, these bugs can lead to unexpected results and hinder effectiveness."

"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."

"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."

"When we had some issues, the support did not respond quickly, and they did not provide a solution."

More Workspace ONE UEM cons

Pricing and Cost Advice

"I feel the pricing to be very high."

"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."

"It requires zero investment in infrastructure since it is 100% cloud."

"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."

"There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."

"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."

"IBM products are expensive compared to the tools offered by its competitors. IBM MaaS360 is an expensive tool."

"The solution is cost-effective."

More IBM MaaS360 pricing and cost advice

"Pricing is okay, but when you buy your renewal of licenses - at the end of the period or the year - if you have a lot of devices, obviously, it's going to increase. In the end, it's kind of expensive."

"I thought pricing was kind of high, but I believe that Soti is probably the best out there for this type of software, so there's not much I can do about that. The licensing is annual, per device."

"The product is reasonably priced at the moment."

"There are solutions that can be more aggressively priced, but they may not provide all that SOTI does. It's a matrix regarding what feature you use. You need to compare the features you use and what you are willing to pay for them... SOTI's pricing is okay. It's in the middle... They can provide more aggressive pricing once you start to have a lot of licenses."

"SOTI MobiControl is a budget-friendly solution."

"There are additional costs if you want to use extra features."

"There are no costs in addition to the standard licensing fees."

"The solution that we were using costs less, but it didn't offer as much as Soti. It's comparable if you look at it over the five-year term."

More SOTI MobiControl pricing and cost advice

"The solution is more expensive than Intune."

"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."

"If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."

"While it is not inexpensive in terms of price, it is definitely worth it."

"Our customers are concerned about the costs. The solution is higher than they want it to be."

"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."

"It's definitely a bit on the expensive side. It is more for smaller organizations and not large, massive enterprises. I am not sure about any additional costs. As far as we could tell, the billing was what the billing was."

"I have no opinion about the pricing of the product."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Government

Manufacturing Company

Financial Services Firm

Computer Software Company

15%

Manufacturing Company

14%

Retailer

Financial Services Firm

Computer Software Company

16%

Financial Services Firm

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?

Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...

See all answers

What do you like most about IBM MaaS360?

We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...

See all answers

What is your experience regarding pricing and costs for IBM MaaS360?

IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...

See all answers

What do you like most about SOTI MobiControl?

The most valuable features of the solution are containerization and app control.

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What is your experience regarding pricing and costs for SOTI MobiControl?

You need to secure a license on a per-device basis.

See all answers

What needs improvement with SOTI MobiControl?

SOTI MobiControl currently lacks some DLP features. It would be good if SOTI MobiControl could offer a few functional...

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How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...

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What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...

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Comparisons

Microsoft Intune vs IBM MaaS360

Compared 51% of the time

Jamf Pro vs IBM MaaS360

Compared 7% of the time

Samsung Knox vs IBM MaaS360

Compared 5% of the time

Sophos Mobile vs IBM MaaS360

Compared 3% of the time

ManageEngine Endpoint Central vs IBM MaaS360

Compared 3% of the time

More IBM MaaS360 Competitors

Microsoft Intune vs SOTI MobiControl

Compared 37% of the time

42Gears SureMDM vs SOTI MobiControl

Compared 14% of the time

Jamf Pro vs SOTI MobiControl

Compared 7% of the time

Scalefusion vs SOTI MobiControl

Compared 5% of the time

Ivanti Avalanche vs SOTI MobiControl

Compared 2% of the time

More SOTI MobiControl Competitors

Microsoft Intune vs Workspace ONE UEM

Compared 35% of the time

Horizon 8 vs Workspace ONE UEM

Compared 10% of the time

Jamf Pro vs Workspace ONE UEM

Compared 7% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 6% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Workspace ONE UEM

Compared 3% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

IBM MaaS360

December 2024

Download IBM MaaS360 product report

Buyer's Guide

SOTI MobiControl

November 2024

Download SOTI MobiControl product report

Buyer's Guide

Workspace ONE UEM

November 2024

Download Workspace ONE UEM product report

Also Known As

Fiberlink MaaS360, MaaS360

MobiControl

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Learn More

IBM

SOTI

Omnissa

Overview

IBM MaaS360 is an EMM solution that allows you to configure devices for enterprise access and protect corporate data on smartphones and tablets – all from a single screen. As a robust integrated cloud platform, MaaS360 simplifies mobile device management (MDM) with visibility, rapid deployment, and control that spans across apps, mobile devices, and data. It also secures apps, laptops, smartphones, tablets, wearables, desktops, the Internet of Things (IoT) devices, and data so you can rapidly scale your remote workforce and bring your own device (BYOD) initiatives.

IBM MaaS360 can help you build a zero-trust strategy with modern device management. Deployment is so fast that in just a few clicks, IT admins can start enrolling devices and quickly manage the entire mobile device lifecycle. They can do everything from enrollment to enterprise integration, support, configuration and management, monitoring and security, analytics, and reporting.

IBM MaaS360 Features

IBM MaaS360 has many valuable key features. Some of the most useful ones include:

Workforce management: Manage and secure any remote workforce in minutes with rapid deployment.
Information security: Support a safer way to access, create, sync, and edit all business documents on mobile devices.
Manage security risks: Provide users with seamless data access while remotely managing threats.
Secure access: Grant secure access to company resources from any mobile device, without a VPN.
Identity management and security: Integrate seamless identity and access management with United Endpoint Management.

IBM MaaS360 Benefits

There are many benefits to implementing IBM MaaS360. Some of the biggest advantages the solution offers include:

Provision, manage, and protect your devices from a single console.
Configure email, contacts, calendar, Wi-Fi, and VPN profiles over-the-air to quickly onboard users.
Experience launch day support for the latest mobile operating system releases for iOS, Android, and Windows.
Set and enforce security policies with automated compliance actions like requiring a device passcode and blocking a compromised device.
Use robust dashboards and reporting to manage both personal and corporate devices.

Increases security and compliance enforcement.
Easily integrates with your existing infrastructure.
Reduces cost of supporting mobile assets.
Enhances application and performance management.
Contains powerful management and security to address the entire mobility lifecycle.
Helps ensure better business continuity.
Increases productivity and employee satisfaction.
Simple and fast, with an exceptional customer experience.

Reviews from Real Users

MaaS360 stands out among its competitors for a number of reasons. Some of these include its mobile device and laptop management, robust security, and complete sync with Active Directory. PeerSpot users take note of the advantages of these features in their reviews:

Claudia G., a Cybersecurity Consultant at Telefónica, mentions, “My customers value the ability to control all their devices from a central point in IBM MaaS360. I rate IBM MaaS360 a nine out of ten.”

Okoro A.., a CEO at a ITANDT Solutions Limited notes, “The most valuable features are mobile device management and security (which allows you to quarantine infected devices).”

SOTI MobiControl, our award-winning mobility management solution provides the ability to securely manage mobile devices and connected peripherals, applications, content, and email. With MobiControl's advanced security and management features, businesses have granular control of how mobile devices are used for business, and how data is accessed to ensure sensitive corporate information is kept in authorized hands only.

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Sample Customers

Bancroft, Garuda Indonesia

Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

SOTI MobiControl vs. Workspace ONE UEM

December 2024

Free Report: SOTI MobiControl vs. Workspace ONE UEM

Find out what your peers are saying about SOTI MobiControl vs. Workspace ONE UEM and other solutions. Updated: December 2024.

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