BigFix and Microsoft Intune compete in the endpoint management category. BigFix has the upper hand in comprehensive endpoint management capabilities, while Microsoft Intune integrates well within the Microsoft ecosystem.
Features: BigFix is notable for its comprehensive endpoint management, real-time visibility, deep asset management, extensive patch management across platforms, scalability, and robust API integrations. Microsoft Intune excels in smooth integration with Microsoft products, providing conditional access, application protection, and unified management for various devices within Microsoft 365.
Room for Improvement: BigFix should work on enhancing its web UI, simplifying console interface, and improving reporting tools for better analytics. Integration with more SaaS and cloud solutions would meet demands for cloud capabilities. Microsoft Intune could improve reporting precision, better support for non-Microsoft devices, improve third-party tool integration, and optimize deployment and policy management.
Ease of Deployment and Customer Service: BigFix requires on-premise deployment, which can be complex, but it has solid technical support, primarily through IBM or HCL, offering responsive service despite needing improvements in first-level support. Microsoft Intune offers flexible deployment with public and hybrid cloud configurations integrated with Microsoft 365, backed by Microsoft's resources though sometimes criticized for responsiveness and detail in issue resolution.
Pricing and ROI: BigFix is cost-effective for organizations with complex multi-platform needs if used fully, though licensing requires careful planning to avoid unnecessary expenses. Microsoft Intune's pricing is attractive when bundled with Microsoft 365 E3 or E5 licenses, making it viable within Microsoft's ecosystem, offering comparable features without additional costs, leading to quicker ROI through integration and bundled savings.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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