BigFix and Microsoft Intune compete in the field of IT management systems. While both offer strong features, Microsoft's seamless integration with other Microsoft services gives Intune an edge in environments heavily using Microsoft products.
Features: BigFix stands out for its multi-platform support, comprehensive patch management, and integration capabilities, making it an ideal choice for diverse environments requiring detailed lifecycle management and compliance support. Microsoft Intune, on the other hand, shines with its integration with Microsoft 365, offering enhanced security features like conditional access, efficient mobile device management, and seamless connectivity with Microsoft's ecosystem.
Room for Improvement: BigFix could benefit from improvements in user interface, broader third-party support, and web-based management features. Enhancements in automation and external data collaborations are also needed. Meanwhile, Microsoft Intune needs to expand its platform support, especially for Linux and macOS, and improve reporting and management functionalities. Simplifying user experience and better integration with third-party services remain key areas for development.
Ease of Deployment and Customer Service: BigFix’s on-premises deployment can be complex and resource-heavy but is backed by attentive customer service, though experiences vary. Microsoft Intune offers flexible cloud-based deployment, making installation faster and simpler, especially for those already in Microsoft environments, though some users note documentation and support clarity as areas to enhance.
Pricing and ROI: While BigFix is often seen as costly, its robust functionality can lead to ROI through reduced manpower and increased automation. Microsoft Intune, bundled with Microsoft 365, offers significant value within the Microsoft ecosystem, proving often more cost-effective for existing Microsoft customers, with a straightforward licensing model.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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