BigFix and Microsoft Intune are leading products in the endpoint management category. Based on a feature comparison, each product has distinct advantages that cater to different needs.
Features:BigFix is known for its comprehensive endpoint management, covering multiple platforms, including non-Windows systems, with a strong focus on patching and compliance, making it highly customizable. Intune, on the other hand, offers seamless integration with Microsoft services such as Azure AD and Office 365, providing a cloud-centric management solution for Windows infrastructures.
Room for Improvement:BigFix might benefit from improving its web-based interface to become more user-friendly and enhancing its API integration for better cloud-based solutions. Intune users have noted the need for enhanced app management and reporting for non-Microsoft platforms like macOS and Linux and better real-time management capabilities.
Ease of Deployment and Customer Service:BigFix typically requires on-premise deployment, which can be complex but offers strong on-site control. Its technical support is well-regarded for responsive assistance. Intune, being largely cloud-based, simplifies deployment and scales quickly, offering fast deployment and wide reach. Its customer support benefits from Microsoft's extensive ecosystem, providing reliable and consistent service.
Pricing and ROI:BigFix has higher upfront costs due to its extensive functionality and licensed structure, which deliver fast ROI when fully utilized in complex environments. Microsoft Intune is often bundled with other Microsoft services, offering competitive pricing as part of broader packages, especially advantageous for organizations already using Microsoft products.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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