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Microsoft Intune pros and cons

Vendor: Microsoft

4.1 out of 5

211 reviews
93% willing to recommend

3,544 followers

Pros & Cons summary

Microsoft Intune provides robust application and device management, allowing remote application installation, device wiping, and security policy enforcement across multiple operating systems. Seamless integration with Azure Active Directory enhances security protocols, while Autopilot streamlines deployment with zero-touch installation. Despite these strengths, Intune's reporting features are weak, integration with non-Microsoft systems requires improvement, and application deployment may need script workarounds. Competitive pricing and enhanced mobile security features are areas for improvement.

Buyer's Guide

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Prominent pros & cons

PROS

Microsoft Intune provides effective management of Windows, iOS, MacOS, Linux, and Android devices, delivering an adaptable and comprehensive device management solution.

It enhances security through features such as Autopilot, remote device wipe, and comprehensive conditional access policies, helping ensure that devices adhere to stringent security standards.

Integration with Microsoft's ecosystem, including Azure Active Directory and Microsoft Defender, offers a unified management experience and seamless interoperability with other Microsoft services.

Microsoft Intune is well-suited for managing a range of settings like software deployments and updates, security policies, and compliance requirements across diverse environments.

Technical support for Microsoft Intune is prompt and reliable, assisting organizations in maintaining operational efficiency and resolving issues swiftly.

CONS

Microsoft Intune lags behind competitors in report generation, with limited capabilities and customization.

Application deployment and policy management in Microsoft Intune are complex, often requiring scripts and lacking granularity.

There is inadequate support for macOS and Linux, with limited features and integration compared to Windows.

Microsoft Intune's support response time is lengthy, and its ability to handle device compliance inconsistently affects decision-making.

Usability issues in onboarding devices and applying security recommendations complicate deployment and policy management.

Microsoft Intune Pros review quotes

IT Admin at a financial services firm with 10,001+ employees

Aug 9, 2024

Microsoft integrated BitLocker and Active Directory into Intune, simplifying management.

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RA

Consultant at a manufacturing company with 1,001-5,000 employees

Sep 5, 2024

What I like most about Intune is its seamless enrollment process, particularly the Autopilot method.

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Director at Destino Infotech Pvt Ltd

Apr 18, 2024

One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass.

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Microsoft Intune

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reviewer1420461

Associate Architect-Information Security at a tech services company with 51-200 employees

Sep 27, 2020

This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.

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FA

Microsoft Support Engineer at Convergys Corporation

Jul 26, 2024

Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security.

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GF

ISMS Manager & Information Systems Security at Africa Finance Corporation

Jul 8, 2024

If I assess Intune's user experience, I would say it is perfect and simple.

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MK

Director at Blueberry Media

Jul 17, 2024

It is very easy for me to configure all the things. Once I create policies and applications in Intune, it is very easy for us to enroll users.

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VP of IT Infrastructure at a financial services firm with 51-200 employees

Nov 28, 2023

The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision.

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Karthik Ekambaram

Cybersecurity Manager at Scybers

Sep 12, 2024

I am easily able to manage devices and assets, especially laptops and desktops.

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RK

End User Computing Architect at Cognizant

Mar 20, 2024

A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves.

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Microsoft Intune Cons review quotes

IT Admin at a financial services firm with 10,001+ employees

Aug 9, 2024

There's a significant discrepancy in Intune pricing between tenants.

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RA

Consultant at a manufacturing company with 1,001-5,000 employees

Sep 5, 2024

The worst aspect is the reporting.

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Director at Destino Infotech Pvt Ltd

Apr 18, 2024

A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications.

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Microsoft Intune

Free Report: Microsoft Intune Reviews and More

Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

816,562 professionals have used our research since 2012.

reviewer1420461

Associate Architect-Information Security at a tech services company with 51-200 employees

Sep 27, 2020

The reporting needs to be a bit more interactive.

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FA

Microsoft Support Engineer at Convergys Corporation

Jul 26, 2024

Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there.

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GF

ISMS Manager & Information Systems Security at Africa Finance Corporation

Jul 8, 2024

Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings.

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MK

Director at Blueberry Media

Jul 17, 2024

We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune.

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VP of IT Infrastructure at a financial services firm with 51-200 employees

Nov 28, 2023

The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years.

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Karthik Ekambaram

Cybersecurity Manager at Scybers

Sep 12, 2024

Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful.

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RK

End User Computing Architect at Cognizant

Mar 20, 2024

The current Intune reporting functionality could benefit from some improvements.

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Show 10 more reviews (out of 205)

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