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Microsoft Intune pros and cons

Vendor: Microsoft

4.1 out of 5

234 reviews
93% willing to recommend

3,556 followers

Pros & Cons summary

Microsoft Intune enhances device deployment with Autopilot, enables zero-touch setup, and integrates with Azure Active Directory for centralized management and security. Automatic updates, remote management, and scalability offer a secure infrastructure. However, app deployment and reporting capabilities need improvement, especially for non-MSI apps, with integration challenges for Mac and Linux. Support for third-party applications and pricing concerns remain issues for users seeking comprehensive solutions in varied environments.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Microsoft Intune offers comprehensive security and threat management, providing protection for mobile devices and ensuring compliance with organizational policies.

Through its integration with other Microsoft services like Azure Active Directory and Microsoft 365, Intune enhances device management by offering seamless connectivity and security.

The Autopilot feature facilitates a zero-touch deployment process for devices, saving time and ensuring consistent setup across global operations.

Intune provides centralized management for various platforms, including Windows, macOS, iOS, Android, and Linux, allowing efficient policy application and security enforcement.

The ability to remotely manage devices and applications guarantees effective data protection and quick response to security incidents, such as wiping data from lost or stolen devices.

CONS

Microsoft Intune lacks comprehensive reporting capabilities and customization options, which limits its effectiveness in data presentation and decision-making.

There are challenges with app deployment, especially with non-MSI and non-store applications, requiring additional tools and complicating the process.

Intune has room for improvement in integrating more advanced security features and policies, especially in comparison to other leading management tools.

Stability issues, such as inconsistencies in device recognition, impact the reliability of device management.

Integration with third-party applications and non-Microsoft systems, such as macOS and Linux, is limited and needs enhancement to meet diverse organizational needs.

Microsoft Intune Pros review quotes

IT Admin at a financial services firm with 10,001+ employees

Aug 9, 2024

Microsoft integrated BitLocker and Active Directory into Intune, simplifying management.

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RA

Consultant at a manufacturing company with 1,001-5,000 employees

Sep 5, 2024

What I like most about Intune is its seamless enrollment process, particularly the Autopilot method.

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Director at Destino Infotech Pvt Ltd

Apr 18, 2024

One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass.

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Microsoft Intune

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reviewer1420461

Associate Architect-Information Security at a tech services company with 51-200 employees

Sep 27, 2020

This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.

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GF

ISMS Manager & Information Systems Security at Africa Finance Corporation

Jul 8, 2024

If I assess Intune's user experience, I would say it is perfect and simple.

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FA

Microsoft Support Engineer at Convergys Corporation

Jul 26, 2024

Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security.

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MK

Director at Blueberry Media

Jul 17, 2024

It is very easy for me to configure all the things. Once I create policies and applications in Intune, it is very easy for us to enroll users.

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VP of IT Infrastructure at a financial services firm with 51-200 employees

Nov 28, 2023

The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision.

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Karthik Ekambaram

Cybersecurity Manager at Scybers

Sep 12, 2024

I am easily able to manage devices and assets, especially laptops and desktops.

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RK

End User Computing Architect at Cognizant

Mar 20, 2024

A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves.

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Microsoft Intune Cons review quotes

IT Admin at a financial services firm with 10,001+ employees

Aug 9, 2024

There's a significant discrepancy in Intune pricing between tenants.

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RA

Consultant at a manufacturing company with 1,001-5,000 employees

Sep 5, 2024

The worst aspect is the reporting.

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Director at Destino Infotech Pvt Ltd

Apr 18, 2024

A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications.

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Microsoft Intune

Free Report: Microsoft Intune Reviews and More

Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.

831,369 professionals have used our research since 2012.

reviewer1420461

Associate Architect-Information Security at a tech services company with 51-200 employees

Sep 27, 2020

The reporting needs to be a bit more interactive.

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GF

ISMS Manager & Information Systems Security at Africa Finance Corporation

Jul 8, 2024

Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings.

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FA

Microsoft Support Engineer at Convergys Corporation

Jul 26, 2024

Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there.

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MK

Director at Blueberry Media

Jul 17, 2024

We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune.

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VP of IT Infrastructure at a financial services firm with 51-200 employees

Nov 28, 2023

The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years.

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Karthik Ekambaram

Cybersecurity Manager at Scybers

Sep 12, 2024

Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful.

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RK

End User Computing Architect at Cognizant

Mar 20, 2024

The current Intune reporting functionality could benefit from some improvements.

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Show 10 more reviews (out of 228)

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