Citrix Endpoint Management and Microsoft Intune are prominent solutions in mobile device management. Users generally prefer Microsoft Intune for its comprehensive features and seamless integration, although Citrix Endpoint Management is favored for its pricing and support.
Features: Citrix Endpoint Management integrates well with Citrix's virtualization tools, application management, and security policies. Microsoft Intune stands out for device, application, and information protection, with notable integration with other Microsoft services. The extensive feature set of Intune is valued.
Room for Improvement: Citrix Endpoint Management requires better documentation, a more intuitive setup, and improved onboarding resources. Microsoft Intune needs enhancements in macOS support and streamlined feature improvements, though users suggest minor refinements in both platforms.
Ease of Deployment and Customer Service: Citrix Endpoint Management has an easy deployment process but mixed reviews for customer service responsiveness. Microsoft Intune is praised for its smooth deployment and generally receives positive feedback for customer service, with more user-friendly configuration and support options.
Pricing and ROI: Citrix Endpoint Management is seen as cost-effective with positive feedback on setup cost and ROI. Microsoft Intune, though pricier, is considered worthwhile for its extensive features and integration capabilities, offering higher value for money.
The support from Citrix has been satisfactory.
The units are not updating the operating system as specified in the policy.
If my organization has sensitive data we don't want to leak, deploying the policies can present technical challenges and potential loopholes.
For this client, the solution has been quite cheap.
The solution is stable, though there are occasional restarts, which are not critical.
We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs.
Autopilot allows bulk enrollment of devices, making it easy for end users, even those without technical expertise, to use their devices immediately.
XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
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