Citrix Endpoint Management vs Microsoft Intune comparison

Citrix and Microsoft are both solutions in the Unified Endpoint Management (UEM) category. Citrix is ranked #9 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.3. Citrix holds a 2.3% mindshare in UEM, compared to Microsoft’s 36.4% mindshare. Additionally, 90% of Citrix users are willing to recommend the solution, compared to 93% of Microsoft users who would recommend it.

Citrix Endpoint Management

Read 12 Citrix Endpoint Management reviews

1,174 Views
775 Comparison Views

90% willing to recommend

Microsoft Intune

Read 238 Microsoft Intune reviews

19,355 Views
13,898 Comparison Views

93% willing to recommend

Citrix Endpoint Management

Microsoft Intune

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 5, 2025

Citrix Endpoint Management and Microsoft Intune compete in mobile device and application management. Microsoft Intune is viewed as having an advantage due to its comprehensive feature integration with Microsoft services, whereas Citrix is favored for its pricing and seamless integration within Citrix environments.

Features: Citrix Endpoint Management provides robust security, advanced analytics, and a seamless experience with other Citrix products. Microsoft Intune offers extensive integration with Microsoft 365, proactive mobile application management, and conditional access capabilities, making it a versatile solution for enterprises deeply embedded in the Microsoft ecosystem.

Room for Improvement: Citrix Endpoint Management could benefit from enhancing its feature set and improving integration with non-Citrix products. It may also underperform in providing a unified experience across diverse platforms. Microsoft Intune could improve by further facilitating support in non-Microsoft environments, expanding its conditional access policies, and enhancing ease of use for those not familiar with Microsoft solutions.

Ease of Deployment and Customer Service: Citrix Endpoint Management is heralded for its straightforward deployment and superior customer support, beneficial for those already using Citrix products. Microsoft Intune, while providing seamless deployment within the Microsoft ecosystem, can be challenging outside of it, although it is supported well through the existing Microsoft support structure.

Pricing and ROI: Citrix Endpoint Management often offers competitive pricing, leading to strong ROI, especially for companies leveraging other Citrix solutions. Microsoft Intune, despite a higher initial cost, delivers ROI through its integrated features with Microsoft products, resulting in lowered management costs for those heavily invested in the Microsoft ecosystem.

To learn more, read our detailed Citrix Endpoint Management vs. Microsoft Intune Report (Updated: January 2025).

Buyer's Guide

Citrix Endpoint Management vs. Microsoft Intune

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Citrix Endpoint Management

Ranking in Unified Endpoint Management (UEM)

9th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Intune

Ranking in Unified Endpoint Management (UEM)

1st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

238

Ranking in other categories

Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)

Mindshare comparison

As of February 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Citrix Endpoint Management is 2.3%, up from 2.3% compared to the previous year. The mindshare of Microsoft Intune is 36.4%, down from 42.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM)

Featured Reviews

SivaKuppala

Senior Architect at Wipro Limited

Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go

VMware is also a part of our practice, but my focus is predominantly on Citrix, which constitutes about 80% of our management, with VMware covering the remaining percentage. VMware excels in server-related virtualization and is considered the best in that domain. However, for desktop virtualization, Citrix is more mature. Both offer comprehensive product support and robust security features, with extensive partnerships across hardware vendors like HP and Cisco. In terms of cons, VMware tends to be more expensive and complex, with some degree of vendor lock-in. Citrix, on the other hand, offers a better user experience and is more flexible and scalable. While both platforms have their features, Citrix has less licensing complexity compared to VMware, and support quality is comparable between the two.

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Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."

"We have seen improvements in compliance management on the devices."

"The product is capable of acting in many different ways to help secure architecture."

"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."

"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."

"Users can log in anytime, anywhere, using any device, which is a significant advantage."

"The MAM applications of the product are great."

More Citrix Endpoint Management pros

"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."

"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."

"The most valuable feature is Intune's ability to push out updates for the security and antivirus. I also like Intune's copilot and the ability to automate processes. For example, if you have 5,000 employees who are issued new PCs and you need to set them up with everything they need."

"The solution has reduced the risk of security breaches by 30%."

"Microsoft Intune helps us avoid issuing everyone company-owned devices. We provide a stipend, allowing users to bring their own devices. This approach gives us leverage against other MSPs. It also enhances collaboration because clients already covered by specific licensing can optimize their usage of Microsoft Intune."

"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."

"Intune is flexible. If you want to move a device that was previously on-prem, we can bring it to the cloud and apply all the policies. This is helpful for even those organizations that were on-prem and not on the cloud. They can also come and use these features, which are pretty cool and would be handy to protect the data and manage the devices as well."

"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."

More Microsoft Intune pros

Cons

"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."

"The support provided by Citrix needs improvement."

"The tool’s battery usage was high."

"Support for inventory management of Apple devices should be added."

"The iOS version updates do not work as well as I would like."

"Requires integrating with ABM before enabling some of the features."

"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."

"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do. Trust your people. We promise not to break your stuff. Open it up just a tiny bit wider."

"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."

"While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility."

"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."

"They should make it easier to order it, however, that's generally true for everything from Microsoft."

"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."

"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."

"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."

More Microsoft Intune cons

Pricing and Cost Advice

"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."

"I am satisfied with the pricing."

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."

"The pricing is competitive, but it is not cheap."

"Intune is included in the Microsoft 365 licensing package that we have."

"The price for Intune is fair."

"The purchase of the product was handled by someone else."

More Microsoft Intune pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

57%

Computer Software Company

Financial Services Firm

Government

Educational Organization

27%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Citrix Endpoint Management?

One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate poli...

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What needs improvement with Citrix Endpoint Management?

The support provided by Citrix needs improvement. The support should be more proactive, especially in critical sectors where issues are resolved slowly. Cases may take up to a month to be resolved,...

See all answers

What is your primary use case for Citrix Endpoint Management?

We work extensively with Citrix, specializing in Citrix utilization, Citrix networking, and Citrix mobility MDM. Our company is a premium partner with Citrix, managing almost ninety percent of Citr...

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How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

See all answers

Comparisons

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Compared 16% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

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Product Reports

Buyer's Guide

Citrix Endpoint Management

February 2025

Download Citrix Endpoint Management product report

Buyer's Guide

Microsoft Intune

February 2025

Download Microsoft Intune product report

Also Known As

MobileManager, Zenprise, XenMobile

Intune, MS Intune, Microsoft Endpoint Manager

Overview

XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

Citrix

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Sample Customers

Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company

Mitchells and Buzzers, Callaway

Buyer's Guide

Citrix Endpoint Management vs. Microsoft Intune

January 2025

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