Citrix Endpoint Management vs Microsoft Intune comparison

Citrix and Microsoft are both solutions in the Unified Endpoint Management (UEM) category. Citrix is ranked #9 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.3. Citrix holds a 2.1% mindshare in UEM, compared to Microsoft’s 35.7% mindshare. Additionally, 90% of Citrix users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

Citrix Endpoint Management

Read 12 Citrix Endpoint Management reviews

1,131 Views
741 Comparison Views

90% willing to recommend

Microsoft Intune

Read 244 Microsoft Intune reviews

17,804 Views
13,031 Comparison Views

94% willing to recommend

Citrix Endpoint Management

Microsoft Intune

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Executive SummaryUpdated on Jan 5, 2025

Citrix Endpoint Management and Microsoft Intune compete in mobile device and application management. Microsoft Intune is viewed as having an advantage due to its comprehensive feature integration with Microsoft services, whereas Citrix is favored for its pricing and seamless integration within Citrix environments.

Features: Citrix Endpoint Management provides robust security, advanced analytics, and a seamless experience with other Citrix products. Microsoft Intune offers extensive integration with Microsoft 365, proactive mobile application management, and conditional access capabilities, making it a versatile solution for enterprises deeply embedded in the Microsoft ecosystem.

Room for Improvement: Citrix Endpoint Management could benefit from enhancing its feature set and improving integration with non-Citrix products. It may also underperform in providing a unified experience across diverse platforms. Microsoft Intune could improve by further facilitating support in non-Microsoft environments, expanding its conditional access policies, and enhancing ease of use for those not familiar with Microsoft solutions.

Ease of Deployment and Customer Service: Citrix Endpoint Management is heralded for its straightforward deployment and superior customer support, beneficial for those already using Citrix products. Microsoft Intune, while providing seamless deployment within the Microsoft ecosystem, can be challenging outside of it, although it is supported well through the existing Microsoft support structure.

Pricing and ROI: Citrix Endpoint Management often offers competitive pricing, leading to strong ROI, especially for companies leveraging other Citrix solutions. Microsoft Intune, despite a higher initial cost, delivers ROI through its integrated features with Microsoft products, resulting in lowered management costs for those heavily invested in the Microsoft ecosystem.

To learn more, read our detailed Citrix Endpoint Management vs. Microsoft Intune Report (Updated: March 2025).

Buyer's Guide

Citrix Endpoint Management vs. Microsoft Intune

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Citrix Endpoint Management

Ranking in Unified Endpoint Management (UEM)

9th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Intune

Ranking in Unified Endpoint Management (UEM)

1st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

244

Ranking in other categories

Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)

Mindshare comparison

As of March 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Citrix Endpoint Management is 2.1%, down from 2.3% compared to the previous year. The mindshare of Microsoft Intune is 35.7%, down from 42.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM)

Featured Reviews

SivaKuppala

Enterprise Architect at Wipro Limited

Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go

VMware is also a part of our practice, but my focus is predominantly on Citrix, which constitutes about 80% of our management, with VMware covering the remaining percentage. VMware excels in server-related virtualization and is considered the best in that domain. However, for desktop virtualization, Citrix is more mature. Both offer comprehensive product support and robust security features, with extensive partnerships across hardware vendors like HP and Cisco. In terms of cons, VMware tends to be more expensive and complex, with some degree of vendor lock-in. Citrix, on the other hand, offers a better user experience and is more flexible and scalable. While both platforms have their features, Citrix has less licensing complexity compared to VMware, and support quality is comparable between the two.

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Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is capable of acting in many different ways to help secure architecture."

"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."

"The MAM applications of the product are great."

"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."

"We have seen improvements in compliance management on the devices."

"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."

"Users can log in anytime, anywhere, using any device, which is a significant advantage."

More Citrix Endpoint Management pros

"Intune's compliance features are valuable because they allow immediate visibility into ongoing situations."

"I rate Intune 10 out of 10."

"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."

"The most valuable feature is the policy CSPs."

"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."

"What I like most about Intune is its seamless enrollment process, particularly the Autopilot method."

"Configuration profiles, remediation, scripts, and auto-pilot features are very good."

"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."

More Microsoft Intune pros

Cons

"Support for inventory management of Apple devices should be added."

"The iOS version updates do not work as well as I would like."

"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."

"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."

"The support provided by Citrix needs improvement."

"The tool’s battery usage was high."

"The iOS version updates do not work as well as I would like."

"Requires integrating with ABM before enabling some of the features."

"Enhancements for managing MacOS more comprehensively would be beneficial."

"There are items that require improvements. One is the controls from iOS."

"There is room for improvement in integration and security as well."

"While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility."

"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."

"There can be more logs. I do not have any other requirements."

"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."

"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."

More Microsoft Intune cons

Pricing and Cost Advice

"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."

"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

"There are licenses required for this solution. We enable licenses on the devices we need to manage."

"Its price is fair. It's a normal price. It isn't too expensive or too cheap."

"The Intune license model is costly."

"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."

More Microsoft Intune pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

54%

Computer Software Company

Financial Services Firm

Government

Educational Organization

24%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Citrix Endpoint Management?

One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate poli...

See all answers

What needs improvement with Citrix Endpoint Management?

The support provided by Citrix needs improvement. The support should be more proactive, especially in critical sectors where issues are resolved slowly. Cases may take up to a month to be resolved,...

See all answers

What is your primary use case for Citrix Endpoint Management?

We work extensively with Citrix, specializing in Citrix utilization, Citrix networking, and Citrix mobility MDM. Our company is a premium partner with Citrix, managing almost ninety percent of Citr...

See all answers

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

See all answers

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Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

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Product Reports

Buyer's Guide

Citrix Endpoint Management

March 2025

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Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Also Known As

MobileManager, Zenprise, XenMobile

Intune, MS Intune, Microsoft Endpoint Manager

Overview

XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

Citrix

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Sample Customers

Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company

Mitchells and Buzzers, Callaway

Buyer's Guide

Citrix Endpoint Management vs. Microsoft Intune

March 2025

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