Try our new research platform with insights from 80,000+ expert users

Citrix Endpoint Management vs Workspace ONE UEM comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Number of Reviews
198
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Citrix Endpoint Management
Ranking in Unified Endpoint Management (UEM)
9th
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Unified Endpoint Management (UEM)
2nd
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (7th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th)
 

Mindshare comparison

As of September 2024, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 42.2%, down from 45.0% compared to the previous year. The mindshare of Citrix Endpoint Management is 2.9%, up from 2.9% compared to the previous year. The mindshare of Workspace ONE UEM is 21.9%, down from 27.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
 

Featured Reviews

Joel Amate - PeerSpot reviewer
Feb 12, 2023
Affordable, secures all devices, and helps users to access corporate resources from anywhere
The deployment model for Intune is cloud basically, but for other MDM solutions, it's on-prem because the government and healthcare sectors prefer to use the on-prem solution. The deployment duration depends on the project timeline and the complexity of the deployment. A fresh Intune deployment is straightforward. We just need to do the configuration and create configuration profiles. For example, for Windows OS, we can enroll 1,000 devices in a month or something like that depending on the availability of the machine. Everything is configured in the backend, so they just need to power on the device, and everything works as expected, and everything is pushed down. The number of people required depends on how many machines need to be deployed and users' availability. The model that we're having right now is that for a new device, it's straightaway delivered to the user. So, there is no involvement of IT because it's an autopilot deployment. When a user powers on a device, the configuration kicks in. The users just log in using their user accounts, and that's all. So, one IT person is enough to configure the backend.
SivaKuppala - PeerSpot reviewer
Mar 12, 2024
Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go
VMware is also a part of our practice, but my focus is predominantly on Citrix, which constitutes about 80% of our management, with VMware covering the remaining percentage. VMware excels in server-related virtualization and is considered the best in that domain. However, for desktop virtualization, Citrix is more mature. Both offer comprehensive product support and robust security features, with extensive partnerships across hardware vendors like HP and Cisco. In terms of cons, VMware tends to be more expensive and complex, with some degree of vendor lock-in. Citrix, on the other hand, offers a better user experience and is more flexible and scalable. While both platforms have their features, Citrix has less licensing complexity compared to VMware, and support quality is comparable between the two.
Soundar Rajan - PeerSpot reviewer
Mar 6, 2024
The portal is not user-friendly, it is too complicated, and registering devices is very difficult
The product enables us to access our internal applications through any device from anywhere It's a very good technology. If I’m in Saudi Arabia today and in the USA tomorrow, I can access our internal applications without any downtime. I can access our office application through mobile phones,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"I like that we can implement conditional access."
"Intune enables us to manage our devices from anywhere."
"Technical support, in general, has been quite helpful."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"The Asset Management and Auto Pilot are valuable features."
"The stability of Microsoft Intune is good."
"We have seen improvements in compliance management on the devices."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"The MAM applications of the product are great."
"The product is capable of acting in many different ways to help secure architecture."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"For me, the integration of AirWatch with various enterprise components is something I like. The way they are partnering with various services, like security services, or some of the big guys like Google, Android, Apple, and including Microsoft; that's really awesome. And the way they look at providing functionality to create self-service and automation, that's really usefully and beneficial. That's where I see they differentiate themselves."
"We can impose cybersecurity requirements."
"The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."
"It's all about securing data with the help of the email client called VMware Boxer. It enables the end-user to carry data in their mobile devices but there is containerization between the personal data and the organization's data. It helps enhance their security while still carrying their own BYOD."
"The most valuable feature of this solution is the multi-platform support."
"The antivirus and the ability to push security policies down to the device are key features."
"It is easy to start something and work from scratch."
"The platform makes the mobile device management process straightforward to handle."
 

Cons

"We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"Reporting could be improved. It needs to be more expensive and robust."
"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"No option to do end-to-en macOS management. Slow implementation of policies."
"Requires integrating with ABM before enabling some of the features."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"The tool’s battery usage was high."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Support for inventory management of Apple devices should be added."
"The license could be better."
"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."
"I'd like to see more integration capabilities in future releases."
"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."
"The database gets corrupted when used in the cluster. Sometimes it works, sometimes it doesn't."
"The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE."
"One thing VMware needs to improve is compatibility with different operating systems."
"The only downside to the solution is that the dashboard is very confusing."
 

Pricing and Cost Advice

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"It's affordable for the protection it gives. There are no additional costs."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"For organizations that are a Microsoft shop, the pricing is compelling."
"The E5 license is expensive."
"The pricing is challenging. Microsoft needs to pay some attention to it. It is good for big enterprises, but I'm not sure that small and medium-sized organizations can adopt it."
"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."
"Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product."
"If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
"The cost is a little bit high."
"VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
"I think that the price is reasonable."
"The pricing and licensing are affordable. They are not too high."
"The solution runs at roughly around $36/user for a year."
"A person should pay towards the licensing costs of VMware Identity Manager on a yearly or monthly basis, but government and public sector units cannot for a perpetual licensing model."
report
Use our free recommendation engine to learn which Unified Endpoint Management (UEM) solutions are best for your needs.
800,688 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
Educational Organization
56%
Computer Software Company
8%
Financial Services Firm
5%
Government
4%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Citrix Endpoint Management?
One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...
What needs improvement with Citrix Endpoint Management?
The product has matured significantly over the last five to six years, presenting few drawbacks. However, Citrix ofte...
What is your primary use case for Citrix Endpoint Management?
Citrix Endpoint Management offers a unified endpoint management solution, allowing central management of a diverse ra...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileManager, Zenprise, XenMobile
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Citrix Endpoint Management vs. Workspace ONE UEM and other solutions. Updated: July 2024.
800,688 professionals have used our research since 2012.