Citrix Endpoint Management vs Workspace ONE UEM comparison

Citrix and Omnissa are both solutions in the Unified Endpoint Management (UEM) category. Citrix is ranked #9 with an average rating of 8.0, while Omnissa is ranked #2 with an average rating of 8.0. Citrix holds a 3.1% mindshare in UEM, compared to Omnissa’s 21.7% mindshare. Additionally, 90% of Citrix users are willing to recommend the solution, compared to 83% of Omnissa users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Citrix Endpoint Management and Workspace ONE UEM are two notable solutions in the enterprise mobility management market. While Citrix Endpoint Management excels in pricing and support, Workspace ONE UEM is recognized for its extensive features that can justify its higher cost.

Features: Citrix Endpoint Management offers integrated solutions focusing on endpoint security, application management, and stability across devices. Workspace ONE UEM provides comprehensive integrations with cloud platforms, detailed analytics, and broad device support, making it highly versatile.

Room for Improvement: Citrix Endpoint Management could enhance its analytics capabilities, expand device compatibility, and improve cloud integration. Workspace ONE UEM might benefit from a simplified deployment process, reduced initial costs, and increased adaptability to various enterprise environments.

Ease of Deployment and Customer Service: Citrix Endpoint Management offers a streamlined deployment with consistent support, ensuring a smooth transition. Workspace ONE UEM, although more complex to deploy, provides extensive resources and robust customer service, making it preferable for those needing in-depth assistance.

Pricing and ROI: Citrix Endpoint Management is more cost-effective for initial setup, appealing to budget-conscious organizations. In contrast, Workspace ONE UEM provides a higher long-term ROI through its extensive functionalities and device compatibility, which offer efficiencies and savings over time, justifying the initial expenditure.

To learn more, read our detailed Citrix Endpoint Management vs. Workspace ONE UEM Report (Updated: October 2024).

Buyer's Guide

Citrix Endpoint Management vs. Workspace ONE UEM

October 2024

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Categories and Ranking

Microsoft Intune

Mindshare comparison

As of November 2024, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 41.2%, down from 44.7% compared to the previous year. The mindshare of Citrix Endpoint Management is 3.1%, up from 2.9% compared to the previous year. The mindshare of Workspace ONE UEM is 21.7%, down from 26.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM)

Featured Reviews

Gaurav Chandola

Senior Associate Specialist at a financial services firm with 1,001-5,000 employees

Dec 22, 2022

We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy

Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.

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SivaKuppala

Senior Architect at Wipro Limited

Mar 12, 2024

Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go

VMware is also a part of our practice, but my focus is predominantly on Citrix, which constitutes about 80% of our management, with VMware covering the remaining percentage. VMware excels in server-related virtualization and is considered the best in that domain. However, for desktop virtualization, Citrix is more mature. Both offer comprehensive product support and robust security features, with extensive partnerships across hardware vendors like HP and Cisco. In terms of cons, VMware tends to be more expensive and complex, with some degree of vendor lock-in. Citrix, on the other hand, offers a better user experience and is more flexible and scalable. While both platforms have their features, Citrix has less licensing complexity compared to VMware, and support quality is comparable between the two.

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Joel Amate

Project Engineer at CTC

Jan 20, 2023

The solution is stable, scalable, and offers single sign-on

I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."

"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."

"Microsoft Endpoint Manager is not expensive overall, especially for small environments."

"The most valuable feature is the policy CSPs."

"The most important thing for me is the autopilot feature."

"I like Intune's ability to install software to a device remotely and push policy through the Azure portal."

"I am easily able to manage devices and assets, especially laptops and desktops."

"Autopilot is the most valuable feature of Microsoft Intune."

More Microsoft Intune pros

"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."

"The product is capable of acting in many different ways to help secure architecture."

"The MAM applications of the product are great."

"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."

"We have seen improvements in compliance management on the devices."

"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."

"Users can log in anytime, anywhere, using any device, which is a significant advantage."

"We recently integrated Workspace ONE with our intelligence report, and this is a great tool from a reporting point of view. In our daily business, we get several requests from businesses to provide an Adobe request for monitoring, whether it is for Android or iOS devices. The main benefit of this tool is that we can exclude the report for applications."

"People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly."

"The Client Control feature in VMware Workspace ONE is most valuable for managing client devices, including mobile devices and laptops. Another impactful feature is the per-service tooling, allowing access to the data centre on a per-application basis. We use the complete VMware stack, integrating Horizon for application delivery and Carbon Black for endpoint protection. We have outsourced our device management, which streamlines our IT tasks as our supplier handles them competitively."

"The solution is good for providing dedicated resources for dedicated users."

"The platform makes the mobile device management process straightforward to handle."

"Good device management and good integration with third parties."

"The feature with the highest rating for me is its employee management. I can also praise how versatile it is in terms of operating systems. It has good support for multiple operating systems and can easily manage them all. Not just that, but it can also support any kind of tool that can be run on all these operating systems."

"Workspace ONE adds a lot of value compared to Microsoft because Microsoft is a late entry into the market, and they're still developing their product from an end-user perspective. Workspace ONE has a slight edge because of AirWatch. VMware has developed its product over a longer period of time, so they have better integrations as a whole solution."

More Workspace ONE UEM pros

Cons

"We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune."

"Intune has limited integration with non-Microsoft solutions."

"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."

"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."

"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."

"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."

"There are a couple of issues with stability."

"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."

More Microsoft Intune cons

"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."

"The tool’s battery usage was high."

"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."

"The support provided by Citrix needs improvement."

"Requires integrating with ABM before enabling some of the features."

"Support for inventory management of Apple devices should be added."

"The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE."

"It's a costly product. It would help if they could offer it at a discount."

"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."

"Integration with Microsoft needs improvement. There are some dependencies with Microsoft that aren't 100% yet, for example: compliance synchronization."

"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."

"The product's stability for certain instances needs improvement."

"I'd like to see expanded device support, particularly for IoT things like SCADA devices."

"The portal is not user-friendly."

More Workspace ONE UEM cons

Pricing and Cost Advice

"The pricing needs improvement."

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."

"Microsoft Intune is expensive."

"The product is expensive."

"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."

More Microsoft Intune pricing and cost advice

"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."

"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."

"VMware Workspace ONE licensing price is good with their supportability. The price of VMware Workspace ONE is reasonable. We are using an enterprise license."

"The license is paid annually."

"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."

"Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product."

"It's an expensive tool."

"Our organization has stopped using the solution because it was expensive."

"In some cases, a customer may feel the solution is expensive."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

26%

Computer Software Company

11%

Financial Services Firm

Government

Educational Organization

57%

Computer Software Company

Financial Services Firm

Government

Computer Software Company

16%

Financial Services Firm

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Citrix Endpoint Management?

One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...

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What needs improvement with Citrix Endpoint Management?

The product has matured significantly over the last five to six years, presenting few drawbacks. However, Citrix ofte...

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What is your primary use case for Citrix Endpoint Management?

Citrix Endpoint Management offers a unified endpoint management solution, allowing central management of a diverse ra...

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How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...

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What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...

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What is your experience regarding pricing and costs for VMware Workspace ONE?

I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 17% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

SOTI MobiControl vs Microsoft Intune

Compared 4% of the time

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MOBI vs Citrix Endpoint Management

Compared 6% of the time

SOTI MobiControl vs Citrix Endpoint Management

Compared 4% of the time

Ivanti Endpoint Manager vs Citrix Endpoint Management

Compared 4% of the time

More Citrix Endpoint Management Competitors

Horizon 8 vs Workspace ONE UEM

Compared 10% of the time

Jamf Pro vs Workspace ONE UEM

Compared 7% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 7% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 6% of the time

BigFix vs Workspace ONE UEM

Compared 1% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

Microsoft Intune

October 2024

Download Microsoft Intune product report

Buyer's Guide

Citrix Endpoint Management

November 2024

Download Citrix Endpoint Management product report

Buyer's Guide

Workspace ONE UEM

October 2024

Download Workspace ONE UEM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

MobileManager, Zenprise, XenMobile

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Learn More

Microsoft

Citrix

Omnissa

Overview

Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

Microsoft Intune Device Management Key Features

With Microsoft Intune Device Management you can:

Ensure devices and apps are compliant with your security requirements.
Rapidly deploy and authenticate apps on all company devices.
Remotely access devices to troubleshoot issues or to remove data from them.
Generate reports for all devices in the system.
Monitor the way users access and share information to protect company information.
Set rules and configure settings on personal and organization-owned devices to access data and networks.
Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

Mobile Application Management

Mobile application management in Intune is designed to protect your organization’s data at the application level.

With Microsoft Intune Application Management you can:

Configure apps to run with specific settings enabled.
Update existing apps that are already on the device.
See reports on which apps are used and monitor their usage.
Selectively wipe organization data from apps.
Add mobile apps to user groups and devices.

As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

Reviews from Real Users

Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Sample Customers

Mitchells and Buzzers, Callaway

Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

Citrix Endpoint Management vs. Workspace ONE UEM

October 2024

Free Report: Citrix Endpoint Management vs. Workspace ONE UEM

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