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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
232
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Citrix DaaS (formerly Citri...
Ranking in Remote Access
5th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
124
Ranking in other categories
Application Virtualization (1st), Virtual Desktop Infrastructure (VDI) (3rd), Desktop as a Service (DaaS) (1st)
Workspace ONE UEM
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
100
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (6th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Unified Endpoint Management (UEM) (2nd)
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
DavidWood1 - PeerSpot reviewer
Flexible Deployment, reliable performance, and fast transmission speeds
Provisioning Server is a fantastic option for image management in Citrix Virtual Apps and Desktops. It offers excellent performance and reliability. On the other hand, while Machine Creation Services can be scaled easily, they can significantly increase storage consumption. For instance, creating a Windows 10 image in MCS typically requires at least 80 GB of storage, in addition to any separate disks needed. To store changes made by users in Machine Creation Services, the differencing disk must be equal in size to the base disk, leading to significant storage consumption. On the other hand, Provisioning Server uses image versioning, creating a new image version every time it's modified. As a result, virtual machines streamed from the server revert to their original state after a reboot, which is similar to their state during the first boot. Using the provisioning server, I start by configuring a virtual machine with either a 2016 or 2019 server operating system. I install the necessary Citrix client provisioning server target device software, followed by installing the required applications. After that, I capture the entire configuration to a file share. The image is then streamed from the file share to the hypervisor, which can handle multiple machines. In some large-scale deployments, we have used a single image to provision thousands of servers. Once the image is captured and stored on the file share, it is set to read-only mode, and any changes made to it are not accepted until it is put in read-write mode. When a virtual machine is rebooted, it returns to its previous state before the changes were made. This feature can be beneficial in situations like a virus outbreak, where a simple reboot of the virtual machines can remove any malicious code or changes. A provisioning server offers a faster recovery time from a bad change and is generally faster than machine creation services. With the provisioning server, changes are not accepted until the read-write mode is enabled, and if a virus outbreak occurs, rebooting the machines restores them to the previous state. On the other hand, machine creation services' speed is dependent on the storage's speed, and recovery time from a bad change can take longer, especially with a large number of devices. If a bad change is made with machine creation services, the replication process can take a while to revert, whereas, with a provisioning server, all machines can be rebooted quickly. Within thirty minutes, I can restore my system to its previous state using the provisioning server.
Joel Amate - PeerSpot reviewer
The solution is stable, scalable, and offers single sign-on
I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"The most valuable features of Microsoft Intune include providing visibility into devices and the ability to manage them remotely."
"The initial setup is not overly complex or difficult."
"EAM is a godsend."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"The stability of Microsoft Intune is good."
"It is user-friendly, and the performance is also good. It is a convenient product"
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"From my perspective, the most valuable feature is the manageability."
"The service dash and Workspace Environment Manager service are good features."
"The most valuable feature of Citrix Workspace is its security."
"Citrix Virtual Apps and Desktops is a stable solution."
"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."
"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."
"The most beneficial feature is seamless remote access, particularly for applications rather than full endpoints. Security features include full data encryption and integrated SSL VPN through NetScaler for secure access."
"The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment."
"The most valuable features in VMware Identity Manager for me are the control groups and rules."
"The product enables us to access our internal applications from anywhere in the world."
"We find it to be reliable."
"Among the most important improvements is the ability to set up different groups with different deployment policies."
"Personally, VMware Identity Manager is useful for comparison purposes so that I can provide better solutions to my company's customers."
"It has all of the features that we need to use and that we want to use."
"AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system."
"For me, the integration of AirWatch with various enterprise components is something I like. The way they are partnering with various services, like security services, or some of the big guys like Google, Android, Apple, and including Microsoft; that's really awesome. And the way they look at providing functionality to create self-service and automation, that's really usefully and beneficial. That's where I see they differentiate themselves."
 

Cons

"The pricing can be expensive if you are not combining it with other products."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"When there are technical issues, sometimes we can't get on the cloud."
"Pricing and technical support needs improvement."
"There are a lot of shortfalls with supporting printing over XenApp."
"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising."
"In the bank, a major part of all our applications is Microsoft App-V. If App-V is at end of life, then we need a new technology to replace it. As of today, I haven't seen in Citrix Studio that there is a new technology embedded directly in it to replace App-V."
"It takes time to load."
"Citrix Virtual Apps and Desktops is a complex solution."
"The integration on the application side could improve."
"We have a lot of problems when it comes to integrating with Active Directory."
"We'd like the customization to be better."
"From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations."
"VMware Workspace ONE should allow certain common settings and restrictions across multiple operating systems."
"There is room for improvement in customer service and support."
"The mobile SSO doesn't work as well on Android."
"VMware Workspace ONE sometimes has bugs that prevent it from working as intended or expected. Generally, these bugs can lead to unexpected results and hinder effectiveness."
 

Pricing and Cost Advice

"The E5 license is expensive."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"Every customer used to purchase licenses based on their needs."
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"We're paying for a standard license and, in my view, the price is too high. I would be satisfied with it if it were reduced by about 20-30%. Right now, I would rate the pricing a five out of ten."
"The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue."
"Implementing Citrix DaaS with thin clients, rather than physical laptops, has resulted in savings of 27% to 29%. Additionally, moving 1,000 users from physical laptops to thin clients and VDI solutions can save around 40,000 kilograms of carbon emissions, benefiting both the environment and the company's economy, provided thin clients are used."
"It's my understanding that the solution license fee for each user is around $300 US. If we buy a personal laptop for each employee every five years, then the total cost is five times $300 US, or $1,500 USD. So we could buy 100 personal laptops instead of the Citrix solution."
"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"Citrix licensing is expensive."
"Citrix is a mid-range cost solution compared to some others out there."
"The purchase price was around $300,000 USD and then the maintenance fees were 20%. There are no other additional fees."
"The price of VMware Workspace ONE is reasonable."
"It's an expensive tool."
"The solution is more expensive than Intune."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
"All licenses from VMware are only yearly. They start with a yearly license and look for a three-year commitment and yearly PO."
"The cost is a little bit high."
"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
16%
Financial Services Firm
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Workspace ONE UEM and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.