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Amazon Appstream vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Amazon Appstream
Ranking in Desktop as a Service (DaaS)
3rd
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Citrix DaaS (formerly Citri...
Ranking in Desktop as a Service (DaaS)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
124
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Virtual Desktop Infrastructure (VDI) (3rd)
 

Mindshare comparison

As of December 2024, in the Desktop as a Service (DaaS) category, the mindshare of Amazon Appstream is 32.5%, up from 30.2% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 43.4%, up from 43.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Desktop as a Service (DaaS)
 

Featured Reviews

RH
Offers good performance, efficiency, and network
There is also a way in the tool for retaining customers' favorites, but it is not available natively. When you log in to your desktop, on the desktop or laptop that you are working on, you have your favorites, you have your document repository, like your documents, your personal documents that you have on your computer. I saw that there was no native way of retaining those in a non-persistent desktop. The end-user has to perform dual authentication. One is for AWS authentication, and the other used to be for Active Directory, so it is a little problematic for the end users, as it is a double work for them. I don't know if the tool has lately dealt with the area of dual authentication or not.
DavidWood1 - PeerSpot reviewer
Flexible Deployment, reliable performance, and fast transmission speeds
Provisioning Server is a fantastic option for image management in Citrix Virtual Apps and Desktops. It offers excellent performance and reliability. On the other hand, while Machine Creation Services can be scaled easily, they can significantly increase storage consumption. For instance, creating a Windows 10 image in MCS typically requires at least 80 GB of storage, in addition to any separate disks needed. To store changes made by users in Machine Creation Services, the differencing disk must be equal in size to the base disk, leading to significant storage consumption. On the other hand, Provisioning Server uses image versioning, creating a new image version every time it's modified. As a result, virtual machines streamed from the server revert to their original state after a reboot, which is similar to their state during the first boot. Using the provisioning server, I start by configuring a virtual machine with either a 2016 or 2019 server operating system. I install the necessary Citrix client provisioning server target device software, followed by installing the required applications. After that, I capture the entire configuration to a file share. The image is then streamed from the file share to the hypervisor, which can handle multiple machines. In some large-scale deployments, we have used a single image to provision thousands of servers. Once the image is captured and stored on the file share, it is set to read-only mode, and any changes made to it are not accepted until it is put in read-write mode. When a virtual machine is rebooted, it returns to its previous state before the changes were made. This feature can be beneficial in situations like a virus outbreak, where a simple reboot of the virtual machines can remove any malicious code or changes. A provisioning server offers a faster recovery time from a bad change and is generally faster than machine creation services. With the provisioning server, changes are not accepted until the read-write mode is enabled, and if a virus outbreak occurs, rebooting the machines restores them to the previous state. On the other hand, machine creation services' speed is dependent on the storage's speed, and recovery time from a bad change can take longer, especially with a large number of devices. If a bad change is made with machine creation services, the replication process can take a while to revert, whereas, with a provisioning server, all machines can be rebooted quickly. Within thirty minutes, I can restore my system to its previous state using the provisioning server.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some companies use applications like Word or Excel, and they can leverage cloud services to optimize their hardware consumption."
"The tool is good from a latency, efficiency, and network point of view."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"It has improved delivering applications to remote locations with its lower bandwidth utilization."
"Troubleshooting Citrix is pretty straightforward."
"The price and user interface are great."
"Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."
"The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use."
"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."
"I can access it from anywhere."
 

Cons

"The end-user has to perform dual authentication...it is a little problematic for the end users, as it is a double work for them."
"You might experience some performance issues, such as delays in data retrieval."
"Some customers find the price to be a significant factor. They have a hard time understanding the extra cost of the services"
"My only issue with Citrix is that they frequently rebrand their products. I'm using the app and everything is fine but after a couple of years, it's entirely different. There were an enormous number of Citrix tools readily available. My immediate concern was selecting the correct ones."
"We had an issue when we were using the Citrix server. We needed to install the Citrix Runtime in the server where the application was hosted."
"Pricing and technical support need improvement."
"The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users."
"Using the app layering feature can be quite difficult and cumbersome."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
 

Pricing and Cost Advice

Information not available
"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"If one is a high price and ten is a low price, I rate the tool's price a three."
"The purchase price was around $300,000 USD and then the maintenance fees were 20%. There are no other additional fees."
"Citrix solutions cost a lot in comparison with competitors, like Azure Virtual Desktop or VMware Horizon. Those solutions cost around 50 to 60 percent less, per month per user, than Citrix."
"A perpetual enterprise license costs approximately $300 USD."
"They offer licensing per user. From time to time, they give discounts. Because it's a hybrid model, you can deploy some portion of it on cloud and some portion your on-prem."
"The solution is expensive and I give the cost a four out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Financial Services Firm
8%
Government
8%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Amazon Appstream?
There is also a way in the tool for retaining customers' favorites, but it is not available natively. When you log in to your desktop, on the desktop or laptop that you are working on, you have you...
What is your primary use case for Amazon Appstream?
I personally don't use the tool. I am not a consumer of it. I basically designed it. I work for an IT company and have designed and implemented Amazon Appstream and Workspace in many organizations....
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
 

Also Known As

Amazon Appstream 2.0, Appstream, Appstream 2.0
Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
 

Overview

 

Sample Customers

SolidWorks, EVARI, MathWorks, AVENA, Vanguard, Macquarie University
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Find out what your peers are saying about Amazon Appstream vs. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.