Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros and cons

4.2 out of 5

124 reviews
92% willing to recommend

2,859 followers

Pros & Cons summary

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) offers automatic software upgrades across servers, enhancing efficiency and reducing maintenance. The platform provides seamless remote access to applications and desktops, offering features like document printing from anywhere and connection to any printer. Citrix DaaS ensures scalability, robust security, and desktop virtualization, allowing access from any location. While pricing, technical support, and integration capabilities need improvement, and rebranding causes confusion.

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Prominent pros & cons

PROS

Automatic software upgrades on Citrix DaaS save time and resources as they are implemented on a few servers instead of multiple individual machines.

Citrix DaaS offers enhanced security and stable performance, ensuring data protection and consistent application delivery.

Connectivity and accessibility are key features, with users able to connect to any printer from anywhere and print documents using a low bandwidth requirement.

The system's ability to scale effectively allows the integration of thousands of workstations without additional overhead, using existing hardware resources secured with extra authentication and safety features.

Citrix DaaS provides a comprehensive and integrated monitoring platform, simplifying the management of performance, maintenance, and security aspects all from one location.

CONS

Pricing can be lower and roaming profiles need to be fixed to work consistently.

There is room for improvement on the hypervisor side, providing better integration between the hypervisor and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service).

Integration with other environments should be expanded.

Latency is a major problem when adopting Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) for video editing software or 3D editing software, especially editing 4K video or large file sizes, making it too slow.

Technical support requires significant improvement due to lack of knowledgeable help.

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros review quotes

Rod MacCormack

Technical Team Lead at a energy/utilities company with 1,001-5,000 employees

Dec 27, 2020

In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore.