Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs TeamViewer comparison

Citrix and TeamViewer are both solutions in the Remote Access category. Citrix is ranked #4 with an average rating of 8.1, while TeamViewer is ranked #3 with an average rating of 8.7. Citrix holds a 4.2% mindshare in VUS, compared to TeamViewer’s 11.0% mindshare. Additionally, 92% of Citrix users are willing to recommend the solution, compared to 91% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

Citrix DaaS and TeamViewer both compete in the virtual desktop and remote access category. TeamViewer generally has an edge in pricing and support convenience, while Citrix DaaS leads in functionality due to its comprehensive features.

Features: Citrix DaaS is noted for its advanced virtualization capabilities, seamless integration with enterprise applications, and extensive customization options. TeamViewer is appreciated for its easy setup, remote access features, and user-friendly interface.

Room for Improvement: Citrix DaaS could simplify its management console, enhance latency performance under high workloads, and streamline its user interface. TeamViewer needs improvements in session stability, reducing lag during connections, and expanding its feature set for enterprise environments.

Ease of Deployment and Customer Service: Citrix DaaS has an intricate deployment process but is backed by thorough customer service. TeamViewer offers quick, straightforward deployment with reliable support for rapid issue resolution.

Pricing and ROI: Citrix DaaS has a higher initial setup cost, which is justified by its robust feature set and scalability, making it suitable for large enterprises. TeamViewer has a more affordable setup cost, delivering satisfactory ROI for smaller-scale remote access needs.

To learn more, read our detailed Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer Report (Updated: July 2025).

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.2%, down from 6.3% compared to the previous year. The mindshare of TeamViewer is 11.0%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Grant Waddell

Head of IT Architecture & Operations Support at Lyntia

User-friendly and easily accessible, but cost could be made cheaper

We use Citrix Workspace on Citrix Cloud. We have all of our servers on the AWS public cloud. There are a number of tools that we can implement that would save us costs. However, we've stuck to Citrix for convenience. If the prices keep increasing, we will have to consider other solutions. Users need to understand the tool's limitations correctly and what they require from a usability perspective. They should also understand the configuration of security policies. In some cases, people are unable to download or upload files onto their PCs, which is necessary for them to do their work. Users should understand the limitations of the product or the configuration options. Overall, I rate the solution a seven out of ten.

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Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution’s most valuable feature is its ease of use."

"Intune helps the organization manage access to its internal apps, data, and resources."

"The features of Microsoft Intune that I appreciate the most are its user-friendly interface and robust security options."

"The most valuable features of Microsoft Intune include remote updates. The update runs in the background, so there's no need in most cases to go on-site to do it."

"The solution has significantly improved managing a diverse range of devices. We have observed enhancements across Android, iOS, and Windows devices."

"The most important thing for me is the autopilot feature."

"One of the main features of the solution is it allows the management of many devices in different ways."

"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."

More Microsoft Intune pros

"The initial setup is easy."

"The product is simple to set up, and its deep integration with Microsoft is also a valuable feature."

"Citrix Virtual Apps is the most valuable feature. Many customers use this feature to publish only applications, and not the full desktop. They can publish the internal resource or allow the end-user to reach a site or an application without having the full desktop. That's why they love this feature. It helps them save on resources."

"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."

"The ease of access and the confidentiality and security that it provides is what we like best."

"I recommend Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) for companies distributed across the world because it facilitates easy configuration and deployment without extensive infrastructure."

"The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure."

"For our company's customers, I feel that the product is stable."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."

"The implementation process is simple."

"The most valuable feature of TeamViewer is user-friendliness."

"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."

"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."

"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."

"The solution is very stable. We've never had a problem with it."

More TeamViewer pros

Cons

"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."

"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."

"Although Intune is from the same provider, its integration with other Microsoft products, like Microsoft Defender or Microsoft Purview, could be improved."

"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."

"The solution could improve by having better integration with Apple."

"I would like to see better integration with Microsoft."

"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."

"Sometimes, updating a client policy is very difficult. This needs to be improved."

More Microsoft Intune cons

"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."

"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."

"It takes time to load."

"The solution's cost has almost doubled this year, and it could be made cheaper."

"The speed and connectivity of Citrix DaaS could be improved."

"Citrix has undergone significant changes, primarily due to its acquisition. This acquisition impacted Citrix's value because of increased licensing costs under the new model. As a result, many customers are now considering alternatives to Citrix."

"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."

"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."

"The stability of TeamViewer is good, but it could be better."

"It's pretty limited on the options they have."

"TeamViewer could be more secure."

"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."

"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."

"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."

"We have a consultant that helps us do the virtual aspects of TeamViewer."

More TeamViewer cons

Pricing and Cost Advice

"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."

"The licensing costs we leave up to the customer and these vary from one to another."

"Microsoft Intune is expensive."

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"Microsoft Intune is included in the E5 license at no additional cost."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."

More Microsoft Intune pricing and cost advice

"We recouped 60 to 70 percent of the hardware costs."

"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."

"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."

"The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue."

"The licenses are affordable, but the support is a bit expensive, though worth the value."

"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."

"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."

"If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

"The price of the license could be less expensive."

"We are using the free version of TeamViewer."

"It would be nice if it is cheaper."

"I used the free version of TeamViewer."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

"We are using the free version of TeamViewer."

"We're using the free version. We do not pay any licensing fees."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

20%

Financial Services Firm

10%

Manufacturing Company

Government

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

See all answers

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

See all answers

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...

See all answers

Comparisons

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Compared 11% of the time

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Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 7% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

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Azure Virtual Desktop vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 48% of the time

Amazon Appstream vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 8% of the time

Microsoft Remote Desktop Services vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 7% of the time

Rocket Exceed TurboX vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 4% of the time

Parallels Remote Application Server (RAS) vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 4% of the time

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TeamViewer Tensor vs TeamViewer

Compared 42% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 9% of the time

ISL Online vs TeamViewer

Compared 4% of the time

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Compared 4% of the time

BeyondTrust Remote Support vs TeamViewer

Compared 4% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

June 2025

Download Microsoft Intune product report

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

July 2025

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Buyer's Guide

TeamViewer

June 2025

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

No data available

Interactive Demo

Demo not available

Microsoft

Citrix

Demo not available

TeamViewer

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer

July 2025

Free Report: Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer

Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer and other solutions. Updated: July 2025.

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