We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"Microsoft Remote Desktop Services is scalable."
"It's largely stable."
"The tool shares computer resources perfectly."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"It's almost an out of the box function once you have installed the other components."
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"The installation of Microsoft Remote Desktop Services was easy."
"The product's initial setup phase was easy."
"TeamViewer has a good interface."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"The most valuable feature of TeamViewer is its ease of use."
"It is easy to use and has a pretty good UI."
"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."
"I recommend it as a solution for remote disk users."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"The solution should have better security."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"Remote Desktop Services doesn't scale well."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"I would like to be able to leverage it on other operating systems."
"We had some instability during the implementation process. This has since been resolved."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"The installation and the update agent could improve."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"The stability of TeamViewer is good, but it could be better."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, Citrix Workspace, VMware Workstation, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, BeyondTrust Remote Support and Webex. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.