We performed a comparison between Microsoft Remote Desktop Services and Parallels Access based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is scalable."
"The performance meets our requirements and the stability is good."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"It's pretty stable."
"The most valuable feature is ease of use."
"Since the tool has a graphical user interface, it's easier for us to access the server."
"Microsoft is very reasonable in its approach to cost."
"The solution is user-friendly and has a good user experience."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"It's got a very easy-to-use interface."
"We don't have problems with stability. Everything is good."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"It's great that the total deployment can happen completely remotely."
"The training profiles could be better."
"Sometimes, the updates break the system."
"The price is too high."
"The initial setup of Microsoft Remote Desktop Services is not the easiest. You need to have a certain understanding of how Microsoft is provisioning the solution to be able to set it up and use it."
"It could be made simpler from a management perspective."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."
"The performance of Remote Desktop Services could be better."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"The solution may not scale well for enterprises."
"They could improve the reporting."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Parallels Access is ranked 12th in Remote Access with 5 reviews. Microsoft Remote Desktop Services is rated 8.0, while Parallels Access is rated 8.8. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Parallels Access writes "Allows users to access and operate their computers remotely". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Apache Guacamole, whereas Parallels Access is most compared with TeamViewer, Splashtop Remote Support, VNC Connect, LogMeIn Pro and TeamViewer Tensor. See our Microsoft Remote Desktop Services vs. Parallels Access report.
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