Parallels Access Reviews

Name: Parallels Access
Brand: Parallels
Rating: 4.4 (5 reviews)

4.4 out of 5

5 reviews
100% willing to recommend

268 followers

What is Parallels Access?

Parallels Access provides an efficient solution for remote computer access, catering to organizations seeking hardware resource conservation and centralized management. Enhanced productivity is achieved through seamless connectivity, particularly beneficial for CAD and ERP application remote access.

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Parallels Access is the #12 ranked solution in top Remote Access solutions. PeerSpot users give Parallels Access an average rating of 8.8 out of 10. Based on the analysis of the 5 most recent Parallels Access reviews, the overall sentiment is positive, with a sentiment score of 6.8. (Among the lowest in the category). Parallels Access is most commonly compared to Microsoft Remote Desktop Services: Parallels Access vs Microsoft Remote Desktop Services. Parallels Access is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

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December 2024

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Featured reviews

Binish Parikh

Vice President at ARK Infosolutions Pvt Ltd

There is room for improvement in the pricing policy. The price point is pretty aggressive. Since it is not very resource hungry, it doesn't require dedicated servers like high-end solutions do, so it's easier for customers to integrate it into their own solutions. In future releases, maybe more support for Macs and Unix so that customers with setups on those platforms can also benefit from the solutions.

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Binish Parikh

Vice President at ARK Infosolutions Pvt Ltd

The solution is deployed through remote access only. We don't need to be present. We get access to the server from the customer side, and then we are able to install it, and to implement the solution also. The deployment is very easy. It only takes a few hours at most to deploy everything. If the customer knows the requirements well, deployment can be even easier and go even faster. If they are unsure of their requirements the process will move a bit more slowly. Otherwise, it's safe to say it's straightforward and not really complex. We have three people on the technical side and they handle any necessary maintenance. You don't need a big team to handle things. We work with our channel partners in terms of building their own technical capacity.

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Jason Parkinson

CEO at a non-profit with 1-10 employees

When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work. I'd have to turn on the Bluetooth a lot of times and transfer it that way on both devices, which was troublesome. However, it would sometimes randomly work. I could go on my iPad, find whatever I wanted to do, click copy, then go over to the computer through Parallels Access, click paste, and it would randomly work. I had to call Parallels many times. They would log in and try something, which would temporarily work, but then it wouldn't. When it worked, it made integration between the two things great. That was a very helpful feature that didn't get polished.

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Parallels Access mindshare

As of December 2024, the mindshare of Parallels Access in the Remote Access category stands at 3.6%, down from 3.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Remote Access

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Parallels Access provides ease of operation and a seamless experience. Remote deployment is straightforward. Users appreciate the ability to publish applications and assign rights easily. The interface is user-friendly, and publishing for mobile devices and desktops is impressive. It's simple to set up and scalable for small businesses. Offering secure access, it accommodates users with physical limitations by allowing full remote control of computers. It's suitable for both small and large setups.

"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"It's got a very easy-to-use interface."

Room for Improvement

Parallels Access needs better reporting and improved compatibility with Linux, Mac, and Unix servers. Its copy-and-paste feature between iPad and computer is unreliable, often requiring Bluetooth transfer. Users find its pricing aggressive and scalability for enterprises questionable.

"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"The solution may not scale well for enterprises."

ROI

Users found Parallels Access significantly increased efficiency by enabling remote access to essential programs on tablets and smartphones. Time saved by accessing desktop applications on mobile devices translated into cost savings. Employees could work flexibly and resolve urgent tasks outside the office, boosting productivity. Parallels Access was easy to set up and provided reliable performance, leading to reduced downtime. Enhanced remote capabilities improved overall workflow, making it a valuable investment.

Pricing

Parallels Access licensing costs approximately $100-$125 per user annually, with no additional costs to standard licensing. The solution is competitively priced compared to other options, though Citrix is noted to be significantly more expensive. A one-time installation charge applies, not directly from Parallels, but customers need Microsoft RDP, incurring extra deployment costs. Pricing is viewed as fair and relatively affordable, though some regions, such as Iran, find it more expensive.

"The licensing costs are about $100 per user."

Popular Use Cases

Primary uses of Parallels Access include saving hardware resources, offering centralized management, providing remote access for CAD and ERP applications, and serving virtual desktop infrastructure (VDI) needs. Companies utilize it to sell and support CAD-focused academic institutes and diversified customer bases. Users also operate computers through iPads for physical convenience.

Service and Support

Users state Parallels Access offers prompt and helpful customer service. Assistance is efficient, with knowledgeable representatives addressing issues swiftly. Customers appreciate the proactive communication and the clear, concise guidance provided. Some users mention minor delays in response time but find the overall experience satisfactory. The support team is described as courteous, patient, and effective, ensuring users feel heard and their concerns resolved.

Deployment

Parallels Access's initial setup is very easy, excellent, and straightforward. It can be set up through remote access without needing to be present, taking a few hours at most. With proper knowledge of requirements, deployment is quicker. Only three technical people are needed for maintenance. Users rate its ease of implementation as five out of five. Deployment models include on-premises and cloud, with smaller providers being cost-effective options for SMB customers.

Scalability

Parallels Access offers impressive scalability, handling increasing workloads effectively. Users appreciate its seamless integration across various devices and platforms. It consistently delivers stable performance even with extensive use. They find it reliable for remote access and value its ability to manage multiple remote connections without lag. Scalability is frequently cited as a key strength, facilitating business continuity. Users highlight its capacity to adapt and expand with their growing requirements.

Stability

Users generally find Parallels Access to be stable and reliable, with no significant bugs or glitches. Ten users in one company utilize it twice daily without crashes. Another group reports no major challenges and minimal troubleshooting prompts from customers, rating stability nine out of ten. However, some users have experienced occasional lagging.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Top industries

By visitors reading reviews

Computer Software Company

14%

University

12%

Educational Organization

Comms Service Provider

Wholesaler/Distributor

Financial Services Firm

Government

Retailer

Media Company

Healthcare Company

Construction Company

Legal Firm

Manufacturing Company

Non Profit

Outsourcing Company

Performing Arts

Real Estate/Law Firm

Energy/Utilities Company

Hospitality Company

Mining And Metals Company

Logistics Company

Recreational Facilities/Services Company

Engineering Company

Newspaper

Insurance Company

Leisure / Travel Company

Aerospace/Defense Firm

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Learn more about Parallels Access

Utilized by businesses and academic institutions, Parallels Access offers robust remote access capabilities. The platform's publishing features enable application use without VPN, delivering high stability and usability for desktop mobile publishing. It supports Virtual Desktop Infrastructure, making it valuable for those needing remote control of computers via devices such as iPads and enhancing productivity for those unable to access their devices directly. System integrators and channel partners align with companies to provide comprehensive technical support for users requiring remote connectivity.

What are Parallels Access's features?

Ease of Use: Simplifies remote deployment and access.
Publishing Features: Access applications without needing a VPN.
Scalability: Start with 15 users and grow as needed.
Remote Control: Offers full computer access for users with physical limitations.

What benefits does Parallels Access offer?

Enhanced Productivity: Increased access for productive use away from physical device locations.
Resource Management: Optimal utilization of hardware resources.
Convenient Access: Stable and reliable functionality for direct application use.
Improved Collaboration: Technical support partnerships ensure smooth operations.

Parallels Access is implemented across industries like automotive and education, emphasizing remote access to specialized applications such as CAD. Due to its ease of use, it supports centralized management for businesses working with ERP systems. Challenges include improving compatibility with Linux, Macs, and Unix servers, tackling aggressive pricing, addressing scaling issues, and enhancing reporting for user satisfaction.