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Parallels Access vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Parallels Access
Ranking in Remote Access
23rd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Virtual Meetings (2nd), Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

As of September 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.9%, down from 10.6% compared to the previous year. The mindshare of Parallels Access is 1.8%, down from 2.1% compared to the previous year. The mindshare of TeamViewer is 7.8%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer7.8%
Microsoft Intune4.9%
Parallels Access1.8%
Other85.5%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
JP
CEO at a non-profit with 1-10 employees
Allows users to access and operate their computers remotely
When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work. I'd have to turn on the Bluetooth a lot of times and transfer it that way on both devices, which was troublesome. However, it would sometimes randomly work. I could go on my iPad, find whatever I wanted to do, click copy, then go over to the computer through Parallels Access, click paste, and it would randomly work. I had to call Parallels many times. They would log in and try something, which would temporarily work, but then it wouldn't. When it worked, it made integration between the two things great. That was a very helpful feature that didn't get polished.
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Remote access has cut critical issue resolution time and supports faster production troubleshooting
Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I mainly use Microsoft Intune analytics for taking that data that exists and bringing it into Power BI dashboards to make it visible to our clients, showing them all the operating systems in their environment and where the latest patches are, and then from there creating plans."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"I would advise others this solution is easy to implement in the organization."
"I would rate the stability of Microsoft Intune nine out of ten."
"It is very stable and scalable because this is a cloud-only solution."
"Microsoft Intune is cost-effective and easy to use, so I can recommend it."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"One of the biggest advantages of Microsoft Intune is not only the management itself, but also how well it integrates with other Microsoft technologies."
"It's got a very easy-to-use interface."
"We don't have problems with stability. Everything is good."
"What seems to be the most valuable from the customer side is the ease of operation, and the overall experience they have."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"The application used to publish for mobile devices is very good and the desktop publishing is very, very good."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"It's great that the total deployment can happen completely remotely."
"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."
"TeamViewer Business has positively impacted our organization by reducing the time of the TAT for resolving issues for end users, which has really helped us."
"The dashboards they have are good."
"This solution is straightforward to use."
"It is a scalable product."
"One of the best features of TeamViewer Business is the security and respect for privacy, since you can connect to a specific computer using a unique confidential code, ensuring that security and safety are maintained with no problems."
"TeamViewer's price is cheaper than some other similar solutions."
"I would happily recommend this product for both personal and commercial reasons because of its price and also because of its ease of use."
 

Cons

"Microsoft Intune is not as fast and extensive as traditional solutions such as SCCM and others."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"The admin portal for Microsoft Intune is not yet on the same level as other Microsoft 365 admin portals when comparing the interface and user-friendliness."
"What would make this product better is adding more security policies and features in the next upgrade."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"Microsoft Intune could be improved by adding short video tutorials or direct links to Microsoft articles in the information button."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"They could improve the reporting."
"The scalability is great for small or medium-sized businesses. However, it may not scale well for enterprise-level entities."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"The solution may not scale well for enterprises."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"The one area which needs improvement for both the standalone and enterprise versions would be inter-operability between versions."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"The solution could have better scalability."
"The performance could always be better."
"TeamViewer Business could be improved with a very basic transfer interface for files and folders transfer with an indication of the size of the transferred files and estimated time needed."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"TeamViewer gave us issues, which is why we switched to AnyDesk."
 

Pricing and Cost Advice

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"It's affordable for the protection it gives. There are no additional costs."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"The licensing costs are about $100 per user."
"We are not using the solution for commercial use therefore it is free to use."
"We are using the free version of TeamViewer."
"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
"There is a free and paid version of this solution. I am currently using the free version."
"It would be nice if it is cheaper."
"We are using the free version of TeamViewer."
"I used the free version of TeamViewer."
"The price of the license could be less expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
12%
Construction Company
11%
Transportation Company
9%
University
7%
Manufacturing Company
12%
Construction Company
10%
Outsourcing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise37
Large Enterprise39
 

Questions from the Community

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Ask a question
Earn 20 points
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
What needs improvement with TeamViewer?
I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Gilt Groupe K.K.
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Parallels Access vs. TeamViewer and other solutions. Updated: September 2026.
914,351 professionals have used our research since 2012.