Parallels Access vs TeamViewer comparison

Parallels and TeamViewer are both solutions in the Remote Access category. Parallels is ranked #23, while TeamViewer is ranked #1 with an average rating of 8.7. Parallels holds a 1.7% mindshare in VUS, compared to TeamViewer’s 8.2% mindshare. Additionally, 100% of Parallels users are willing to recommend the solution, compared to 93% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and Parallels Access compete in the remote access solutions category. TeamViewer Business stands out for superior support and cost-effectiveness, while Parallels Access offers a richer feature set.

Features: TeamViewer Business provides secure remote access, file transfer capabilities, and scalable solutions for larger teams. Parallels Access offers a mobile-friendly design, seamless desktop application access, and optimized touch controls for enhanced productivity.

Room for Improvement: TeamViewer Business could improve by offering more intuitive mobile features, better cross-platform integration, and enhanced customization options. Parallels Access may benefit from more competitive pricing, expanded language support, and simplified interface for non-technical users.

Ease of Deployment and Customer Service: TeamViewer Business offers an easy installation process and multilingual support, providing an edge with its robust customer service. Parallels Access also features an intuitive setup and excels in platform integration.

Pricing and ROI: TeamViewer Business offers flexible pricing plans for both small businesses and larger enterprises, making it a cost-effective solution. Parallels Access requires a higher initial investment but delivers a strong ROI with its advanced feature set enhancing productivity.

To learn more, read our detailed Parallels Access vs. TeamViewer Report (Updated: June 2026).

Buyer's Guide

Parallels Access vs. TeamViewer

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Remote Access category, the mindshare of Microsoft Intune is 6.3%, down from 10.7% compared to the previous year. The mindshare of Parallels Access is 1.7%, down from 2.3% compared to the previous year. The mindshare of TeamViewer is 8.2%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer	8.2%
Microsoft Intune	6.3%
Parallels Access	1.7%
Other	83.8%

Remote Access

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Binish Parikh

Vice President at ARK Infosolutions Pvt Ltd

Easy-to-deploy and good for small as well as large setups

There is room for improvement in the pricing policy. The price point is pretty aggressive. Since it is not very resource hungry, it doesn't require dedicated servers like high-end solutions do, so it's easier for customers to integrate it into their own solutions. In future releases, maybe more support for Macs and Unix so that customers with setups on those platforms can also benefit from the solutions.

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Shubham-Agarwal

Manager Projects at Cognizant

Remote access has cut critical issue resolution time and supports faster production troubleshooting

Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."

"Microsoft Intune reduces the time of our engineers, cuts down costs for the deployment of our endpoints managed by Microsoft Intune, and helps to improve compliance and the security policies we wanted to apply on endpoints, which was not happening earlier."

"It saves time, money, and resources; when there was a local liaison, managing everything was a significant challenge, but with Microsoft Intune, it has become much easier—around 60% to 70% easier—and in terms of reliability and ease of use, it excels."

"We have definitely seen a good return on investment with Microsoft Intune, as it saved us a lot of time on manual tasks and reduced the need for extra tools, so overall costs went down as well."

"The feature that we can deploy policies and configuration settings and it will be applied to every user who is connected to it around the world just with an internet connection is very good."

"At the moment, Autopilot is the most valuable feature."

"The navigation, the keys, and the settings are easy to find. It is easy to understand."

"Intune's most valuable feature is its centralized management capability."

More Microsoft Intune pros

"We don't have problems with stability. Everything is good."

"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."

"What seems to be the most valuable from the customer side is the ease of operation, and the overall experience they have."

"It's great that the total deployment can happen completely remotely."

"It's got a very easy-to-use interface."

"The application used to publish for mobile devices is very good and the desktop publishing is very, very good."

"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."

"Quite literally, without TeamViewer's capabilities, we wouldn't be able to run our business."

"TeamViewer is a step ahead of solutions like, for example, AnyDesk."

"The technical support of TeamViewer is excellent; in case we raise an issue, then support is great."

"I am satisfied with TeamViewer, and its performance."

"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."

"Go ahead, it’s the best of all the remote access software products."

"Saves travel time, and wide support of platforms allows for a single solution."

"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."

More TeamViewer pros

Cons

"It needs incorporation of Knox, ZeroTouch, etc."

"From my level of analysis, the feature I would prefer to see added to Microsoft Intune is extensive support. Anything that helps to diagnose the problem and solve it would be useful."

"We would like to see support for Chrome and/or devices for Chromebooks."

"I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune."

"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."

"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."

"While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility."

"There could be more features added. For me, as I mentioned, one area is the reporting. If the reporting became better, I think you would not need to use more RMMs."

More Microsoft Intune cons

"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."

"They could improve the reporting."

"There is room for improvement in the pricing policy. The price point is pretty aggressive."

"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."

"The solution may not scale well for enterprises."

"The scalability is great for small or medium-sized businesses. However, it may not scale well for enterprise-level entities."

"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."

"The one area which needs improvement for both the standalone and enterprise versions would be inter-operability between versions."

"We’ve never really contacted technical support. I can’t really speak to how helpful they are as I don’t have much experience with them."

"The installation and the update agent could improve."

"It needs to have proper authentication."

"The costs of the licenses are huge."

"I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do."

More TeamViewer cons

Pricing and Cost Advice

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."

"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."

"Previously the price was $4 per month per user. Now it's $2.25 per user per month."

"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."

"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

More Microsoft Intune pricing and cost advice

"The licensing costs are about $100 per user."

"The price of the license could be less expensive."

"TeamViewer is $600 or $700 per port per year..."

"The version of the solution we are using is free."

"TeamViewer is very pricey. You have to sign up for a yearly subscription."

"It would be nice if it is cheaper."

"I used the free version of TeamViewer."

"We are using the standard free version of TeamViewer."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

University

11%

Comms Service Provider

10%

Transportation Company

Construction Company

Manufacturing Company

11%

Construction Company

10%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	193
Midsize Enterprise	61
Large Enterprise	185

No data available

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	37
Large Enterprise	39

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Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

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What needs improvement with TeamViewer?

I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...

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Product Reports

Buyer's Guide

Microsoft Intune

May 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

June 2026

Download Parallels Access product report

Buyer's Guide

TeamViewer

May 2026

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

TeamViewer Tensor

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Parallels Access is a fast and reliable remote access software, enabling users to connect to computers from anywhere. It streamlines operations by allowing access to applications, files, and multiple computers seamlessly.

Parallels Access provides a stable, user-friendly platform with superior desktop and mobile capabilities. Designed for both small and large businesses, it emphasizes ease of use and secure remote access, enhancing user independence, particularly for those with physical limitations. However, it faces challenges including scalability issues for enterprises and aggressive pricing. Reporting and compatibility particularly with Linux and Unix servers need enhancement, alongside integration issues like the copy-and-paste function between iPads and computers.

What are the key features of Parallels Access?

Remote Deployment: Facilitates easy setup for businesses.
Scalability: Supports small to large business needs.
User Independence: Assists users with physical limitations through enhanced control.
Mobile Publishing: Offers superior capabilities for mobile users.
Secure Platform: Ensures high-level security for remote operations.

What benefits should users look for in reviews?

Operational Efficiency: Offers flexibility by controlling computers via iPads.
Centralized Management: Saves hardware resources.
Application Publishing: Allows independent application deployment.
Use Case Flexibility: Supports CAD and ERP applications.

Entities integrate Parallels Access into their services for remote application access, focusing on efficiency through centralized management. It supports industries such as engineering and education with Virtual Desktop Infrastructure solutions, enabling flexibility and enhancing operational efficiency. Companies work alongside system integrators and channel partners to tailor offerings to customer needs.

Parallels

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Gilt Groupe K.K.

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Parallels Access vs. TeamViewer

June 2026

Free Report: Parallels Access vs. TeamViewer

Find out what your peers are saying about Parallels Access vs. TeamViewer and other solutions. Updated: June 2026.

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