


TeamViewer Business and Parallels Access compete in remote access services. TeamViewer Business has the edge in pricing and support, while Parallels Access offers superior features.
Features: TeamViewer Business includes robust remote control, cross-platform compatibility, and enterprise-grade security. Parallels Access stands out with seamless mobile device integration and an App Launcher for managing Mac and PC applications, making it appealing for tablet and smartphone users. Parallels Access also offers a mobile-driven interface.
Room for Improvement: TeamViewer Business can enhance its mobile integration and expand its feature set for non-enterprise users. Parallels Access could improve its customer support emphasis and offer more competitive pricing. Both could benefit from more intuitive user interfaces and streamlined deployment processes.
Ease of Deployment and Customer Service: TeamViewer Business is noted for simple deployment and extensive customer support, ideal for quick business integration. Parallels Access offers a streamlined deployment model focused on mobile users but lacks robust support, which may be a concern for some businesses.
Pricing and ROI: TeamViewer Business provides a flexible pricing model, presenting a clear ROI for comprehensive remote access with lower upfront costs. Parallels Access, despite a higher price point, offers valuable mobile-focused features, promising long-term ROI for users prioritizing mobile accessibility.
| Product | Market Share (%) |
|---|---|
| TeamViewer Business | 9.8% |
| Microsoft Intune | 9.1% |
| Parallels Access | 1.9% |
| Other | 79.2% |


| Company Size | Count |
|---|---|
| Small Business | 122 |
| Midsize Enterprise | 48 |
| Large Enterprise | 160 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 34 |
| Large Enterprise | 34 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Parallels Access enables high-performance remote connectivity, letting users access their applications and files from any location.
Parallels Access offers a seamless remote access experience with its ease of operation and reliable connectivity. It supports application publishing and device control through a user-friendly interface, making it suitable for businesses of all sizes and individual users with specific needs. However, improvements are needed in reporting, server compatibility, and file transfer features, particularly for Mac and Unix users. Interaction with technical support can help but often provides temporary solutions.
What are the key features of Parallels Access?Parallels Access is widely used across industries such as CAD, ERP, and academia, allowing centralized management and virtual desktop infrastructure implementation. It supports system integrators and channel partners in improving customer service. Educational institutes find it valuable for CAD applications, whereas users operating devices via iPads find it especially transformative.
TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.
Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.
What are the key features of TeamViewer Business?Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.
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