No more typing reviews! Try our Samantha, our new voice AI agent.

Parallels Access vs TeamViewer comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
350
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Parallels Access
Ranking in Remote Access
17th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Virtual Meetings (3rd), Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

As of April 2026, in the Remote Access category, the mindshare of Microsoft Intune is 8.0%, down from 10.7% compared to the previous year. The mindshare of Parallels Access is 1.8%, down from 2.5% compared to the previous year. The mindshare of TeamViewer is 8.7%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer8.7%
Microsoft Intune8.0%
Parallels Access1.8%
Other81.5%
Remote Access
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a computer software company with 51-200 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Binish Parikh - PeerSpot reviewer
Vice President at ARK Infosolutions Pvt Ltd
Easy-to-deploy and good for small as well as large setups
There is room for improvement in the pricing policy. The price point is pretty aggressive. Since it is not very resource hungry, it doesn't require dedicated servers like high-end solutions do, so it's easier for customers to integrate it into their own solutions. In future releases, maybe more support for Macs and Unix so that customers with setups on those platforms can also benefit from the solutions.
Begaya Morris - PeerSpot reviewer
Lead Software Engineer at BD
Reliable remote access has improved secure collaboration and streamlined daily approvals
The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"Microsoft Endpoint Manager's patch management has been the most helpful to us."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"Most people prefer to use Intune if they want to implement conditional access policies to restrict customer Exchange Online or Exchange user formats emails until their devices comply."
"We were able to deploy about 65 computers in under two weeks to a completely remote user base without touching any of the machines."
"If they have Office 365 or Azure, Intune is by far the best choice."
"From the user perspective, Microsoft Intune enables access to corporate data and apps even on personal devices, which is convenient."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"What seems to be the most valuable from the customer side is the ease of operation, and the overall experience they have."
"We don't have problems with stability. Everything is good."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"We don't have problems with stability. Everything is good."
"The application used to publish for mobile devices is very good and the desktop publishing is very, very good."
"It's great that the total deployment can happen completely remotely."
"It's got a very easy-to-use interface."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"The quality of the call and the quality of the sharing have been excellent."
"I would happily recommend this product for both personal and commercial reasons because of its price and also because of its ease of use."
"Quite literally, without TeamViewer's capabilities, we wouldn't be able to run our business."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"TeamViewer is fast and easy to manipulate."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"There are only two of us in the core of the company and we manage about 500 machines based in the UK, mainland Europe, US, Hong Kong, China and South Africa."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
 

Cons

"We are not satisfied with technical support. Some improvements might be required."
"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."
"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."
"It needs incorporation of Knox, ZeroTouch, etc."
"Microsoft's technical support isn't very good. They're very slow in responding."
"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."
"I think there should be a better tracking of the cell phones used on the Intune."
"It's only good for a Microsoft environment. While it works very well for Microsoft users but if you have other kinds of operating systems, it's very painful to use."
"They could improve the reporting."
"The solution may not scale well for enterprises."
"The scalability is great for small or medium-sized businesses. However, it may not scale well for enterprise-level entities."
"One challenge we do notice is that the application is limited to Windows servers only."
"They could improve the reporting."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"The performance could always be better."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"I believe there are aspects of TeamViewer that could work better, particularly in the integration of various tools."
"Oftentimes, the session window blocks view of the system tray. I’d like to be able to minimize it or move it."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"The voice chat could be better."
 

Pricing and Cost Advice

"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"I am satisfied with the pricing."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"It is reasonable for the features it has."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"The licensing costs are about $100 per user."
"We are using the free version of TeamViewer."
"I used the free version of TeamViewer."
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
"TeamViewer is very pricey. You have to sign up for a yearly subscription."
"We are using the free version of TeamViewer."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
report
Use our free recommendation engine to learn which Remote Access solutions are best for your needs.
892,383 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
University
11%
Comms Service Provider
10%
Healthcare Company
9%
Transportation Company
9%
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise57
Large Enterprise170
No data available
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise36
Large Enterprise36
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Parallels Access?
Parallels Access gives me full access and control of the computer, and I can do anything I want remotely.
What needs improvement with Parallels Access?
When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't ...
What is your primary use case for Parallels Access?
Parallels Access is an amazing product and a total game changer. The solution allows me to access and operate my comp...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Gilt Groupe K.K.
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Parallels Access vs. TeamViewer and other solutions. Updated: April 2026.
892,383 professionals have used our research since 2012.