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Parallels Access vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
357
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Parallels Access
Ranking in Remote Access
23rd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Virtual Meetings (3rd), Remote Monitoring and Management (RMM) (3rd)
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of Parallels Access is 1.7%, down from 2.3% compared to the previous year. The mindshare of TeamViewer is 8.6%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer8.6%
Microsoft Intune7.1%
Parallels Access1.7%
Other82.6%
Remote Access
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Binish Parikh - PeerSpot reviewer
Vice President at ARK Infosolutions Pvt Ltd
Easy-to-deploy and good for small as well as large setups
There is room for improvement in the pricing policy. The price point is pretty aggressive. Since it is not very resource hungry, it doesn't require dedicated servers like high-end solutions do, so it's easier for customers to integrate it into their own solutions. In future releases, maybe more support for Macs and Unix so that customers with setups on those platforms can also benefit from the solutions.
Begaya Morris - PeerSpot reviewer
Lead Software Engineer at BD
Reliable remote access has improved secure collaboration and streamlined daily approvals
The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune is a good solution and it is purely based on Azure cloud, so I can use all the benefits of Azure cloud in Microsoft Intune and several good features in Microsoft Intune to manage devices."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"I appreciate Intune's autopilot feature, which allows us to enroll devices and install applications to meet corporate requirements seamlessly."
"The most valuable aspect of the product is that we are able to send application deployments and certifications for conditional access."
"Intune helps the organization manage access to its internal apps, data, and resources."
"The Autopilot feature is fantastic; it is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"ROI is very high at the end."
"We don't have problems with stability. Everything is good."
"The application used to publish for mobile devices is very good and the desktop publishing is very, very good."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"It's great that the total deployment can happen completely remotely."
"It's got a very easy-to-use interface."
"What seems to be the most valuable from the customer side is the ease of operation, and the overall experience they have."
"We don't have problems with stability. Everything is good."
"The document control is quite good."
"I have never had to contact customer support for any connection issues."
"I am satisfied with TeamViewer, and its performance."
"From my perspective, the most important is the login."
"In my opinion, it's the best remote access product on the market."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"Unattended access with single login."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
 

Cons

"There should be more predictability in the release cycle. We don't feel we have any control over when new updates come out, and whether there are changes to the backend functionality or to the user interface. Updates just happen."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"It is not very stable. Sometimes, it works instantly, and sometimes, something goes wrong, and you get stuck there."
"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"In an upcoming release, I would like to see some kind of analytics report."
"The main differences between Intune and other products are, like I mentioned, in terms of the Mac. If the customers are majorly moving and adopting Mac laptops while they are using the Intune, they are leaving for other platforms, like Workspace ONE and vMOX."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"One challenge we do notice is that the application is limited to Windows servers only."
"They could improve the reporting."
"The scalability is great for small or medium-sized businesses. However, it may not scale well for enterprise-level entities."
"They could improve the reporting."
"The solution may not scale well for enterprises."
"The one area which needs improvement for both the standalone and enterprise versions would be inter-operability between versions."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution."
"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do."
"The costs of the licenses are huge."
"The performance could always be better."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"The support could improve their speed."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
 

Pricing and Cost Advice

"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"The purchase of the product was handled by someone else."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"For organizations that are a Microsoft shop, the pricing is compelling."
"The cost of the license and the features are justified for myself as a technical person."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"The licensing costs are about $100 per user."
"TeamViewer has multiple licensing options."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
"We are using the standard free version of TeamViewer."
"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
"There is a free and paid version of this solution. I am currently using the free version."
"We're using the free version. We do not pay any licensing fees."
"I used the free version of TeamViewer."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
University
11%
Comms Service Provider
10%
Transportation Company
9%
Healthcare Company
8%
Manufacturing Company
11%
Computer Software Company
9%
Construction Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise59
Large Enterprise181
No data available
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise37
Large Enterprise37
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Ask a question
Earn 20 points
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Gilt Groupe K.K.
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Parallels Access vs. TeamViewer and other solutions. Updated: April 2026.
893,915 professionals have used our research since 2012.