Parallels Access vs TeamViewer Business comparison

Parallels and TeamViewer are both solutions in the Remote Access category. Parallels is ranked #19 with an average rating of 9.0, while TeamViewer is ranked #1 with an average rating of 8.9. Parallels holds a 1.9% mindshare in VUS, compared to TeamViewer’s 9.8% mindshare. Additionally, 100% of Parallels users are willing to recommend the solution, compared to 92% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Feb 8, 2026

TeamViewer Business and Parallels Access compete in remote access services. TeamViewer Business has the edge in pricing and support, while Parallels Access offers superior features.

Features: TeamViewer Business includes robust remote control, cross-platform compatibility, and enterprise-grade security. Parallels Access stands out with seamless mobile device integration and an App Launcher for managing Mac and PC applications, making it appealing for tablet and smartphone users. Parallels Access also offers a mobile-driven interface.

Room for Improvement: TeamViewer Business can enhance its mobile integration and expand its feature set for non-enterprise users. Parallels Access could improve its customer support emphasis and offer more competitive pricing. Both could benefit from more intuitive user interfaces and streamlined deployment processes.

Ease of Deployment and Customer Service: TeamViewer Business is noted for simple deployment and extensive customer support, ideal for quick business integration. Parallels Access offers a streamlined deployment model focused on mobile users but lacks robust support, which may be a concern for some businesses.

Pricing and ROI: TeamViewer Business provides a flexible pricing model, presenting a clear ROI for comprehensive remote access with lower upfront costs. Parallels Access, despite a higher price point, offers valuable mobile-focused features, promising long-term ROI for users prioritizing mobile accessibility.

To learn more, read our detailed Parallels Access vs. TeamViewer Business Report (Updated: February 2026).

Buyer's Guide

Parallels Access vs. TeamViewer Business

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of February 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.1%, down from 9.5% compared to the previous year. The mindshare of Parallels Access is 1.9%, down from 2.3% compared to the previous year. The mindshare of TeamViewer Business is 9.8%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
TeamViewer Business	9.8%
Microsoft Intune	9.1%
Parallels Access	1.9%
Other	79.2%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Jason Parkinson

CEO at a non-profit with 1-10 employees

Allows users to access and operate their computers remotely

When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work. I'd have to turn on the Bluetooth a lot of times and transfer it that way on both devices, which was troublesome. However, it would sometimes randomly work. I could go on my iPad, find whatever I wanted to do, click copy, then go over to the computer through Parallels Access, click paste, and it would randomly work. I had to call Parallels many times. They would log in and try something, which would temporarily work, but then it wouldn't. When it worked, it made integration between the two things great. That was a very helpful feature that didn't get polished.

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Begaya Morris

Lead Software Engineer at BD

Reliable remote access has improved secure collaboration and streamlined daily approvals

The best features TeamViewer Business offers in my opinion are collaboration, templates, a high level of security, and session recording. Collaboration allows me to collaborate remotely with my team members. Besides reconnecting automatically, it provides a high level of security, protecting from cyber attacks and aids in providing assurance in regulated environments through two-factor authentication and end-to-end encryption features. It also allows recording live sessions, which can be replayed as needed for future reference. TeamViewer Business has positively impacted my organization as collaboration has enhanced, especially remote collaboration by 60 to 70 percent. I have been able to collaborate with clients and other team members seamlessly. Enhanced workflow efficiency includes faster approvals and a lowered risk of data loss, misuse, and leak through robust features like two-factor authentication and end-to-end encryption. It also facilitates compliance using documentation and auditing through recordings and logs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The security compliance capabilities make it widely adopted across organizations."

"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."

"The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc."

"Microsoft Intune is easy to use, and it is able to enforce policies towards multiple devices. It is able to bring multiple classes of devices into the same security posture. I found that very useful."

"The performance of Microsoft Intune is good."

"Intune helps the organization manage access to its internal apps, data, and resources."

"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."

"Microsoft Tech Support is good, providing solid support."

More Microsoft Intune pros

"It's great that the total deployment can happen completely remotely."

"It's got a very easy-to-use interface."

"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."

"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."

"We don't have problems with stability. Everything is good."

"The most valuable feature of TeamViewer is user-friendliness."

"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."

"The document control is quite good."

"TeamViewer is fast and easy to manipulate."

"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."

"I recommend it as a solution for remote disk users."

"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."

"This solution is straightforward to use."

More TeamViewer Business pros

Cons

"Reporting could be improved. It needs to be more expensive and robust."

"There could be more features added. For me, as I mentioned, one area is the reporting. If the reporting became better, I think you would not need to use more RMMs."

"I have not been satisfied with it, and I am planning to change it soon. There are a lot of updates coming from Microsoft that suddenly affect our security policies."

"When we implemented Intune, it would have been helpful if Microsoft had provided some videos or data about Intune."

"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."

"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."

"Microsoft needs to strategize its licensing structure. When using Microsoft Intune, we bought a small scale of controls, only controlling part of the devices, though Microsoft Intune can do much more. The Intune Suite offers more features, allowing extensive integration with either internal or cloud environments without requiring third-party licensing. However, each feature has a separate license, making logistics and cost management difficult if not strategically bundled together."

"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."

More Microsoft Intune cons

"The solution may not scale well for enterprises."

"There is room for improvement in the pricing policy. The price point is pretty aggressive."

"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."

"They could improve the reporting."

"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."

"TeamViewer could improve by having support for other operating systems, such as Linux."

"It becomes complicated to switch from one monitor to another for different windows."

"The security could improve in TeamViewer."

"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."

"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."

"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."

"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."

"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."

More TeamViewer Business cons

Pricing and Cost Advice

"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."

"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."

"Pricing can be improved."

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."

"Microsoft Intune is included in the E5 license at no additional cost."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"I don't have any problem as far as cost is concerned. It is bundled with our license."

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

More Microsoft Intune pricing and cost advice

"The licensing costs are about $100 per user."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

"The solution's pricing is reasonable."

"I used the free version of TeamViewer."

"The version of the solution we are using is free."

"It would be nice if it is cheaper."

"The cost is in the thousands of dollars per year."

"There is a free and paid version of this solution. I am currently using the free version."

"TeamViewer is $600 or $700 per port per year..."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

10%

Financial Services Firm

Government

University

13%

Comms Service Provider

10%

Healthcare Company

Computer Software Company

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	122
Midsize Enterprise	48
Large Enterprise	160

No data available

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	34
Large Enterprise	34

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Parallels Access?

Parallels Access gives me full access and control of the computer, and I can do anything I want remotely.

See all answers

What needs improvement with Parallels Access?

When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't ...

See all answers

What is your primary use case for Parallels Access?

Parallels Access is an amazing product and a total game changer. The solution allows me to access and operate my comp...

See all answers

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

See all answers

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

See all answers

Comparisons

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Compared 10% of the time

IBM MaaS360 vs Microsoft Intune

Compared 8% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 5% of the time

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Microsoft Remote Desktop Services vs Parallels Access

Compared 41% of the time

MSP360 Connect vs Parallels Access

Compared 11% of the time

Splashtop Remote Support vs Parallels Access

Compared 9% of the time

ScreenConnect vs Parallels Access

Compared 8% of the time

VNC Connect vs Parallels Access

Compared 8% of the time

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TeamViewer Tensor vs TeamViewer Business

Compared 18% of the time

Microsoft Remote Desktop Services vs TeamViewer Business

Compared 8% of the time

BeyondTrust Remote Support vs TeamViewer Business

Compared 4% of the time

Skype for Business vs TeamViewer Business

Compared 4% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs TeamViewer Business

Compared 3% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

February 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

February 2026

Download Parallels Access product report

Buyer's Guide

TeamViewer Business

January 2026

Download TeamViewer Business product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Parallels Access enables high-performance remote connectivity, letting users access their applications and files from any location.

Parallels Access offers a seamless remote access experience with its ease of operation and reliable connectivity. It supports application publishing and device control through a user-friendly interface, making it suitable for businesses of all sizes and individual users with specific needs. However, improvements are needed in reporting, server compatibility, and file transfer features, particularly for Mac and Unix users. Interaction with technical support can help but often provides temporary solutions.

What are the key features of Parallels Access?

Remote Deployment: Quick and easy to set up for remote access.
Application Publishing: Facilitates smooth application access from remote locations.
User Control: Offers comprehensive control over device access.
Scalability: Adapts from small to large-scale business needs.
Security: Provides a secure environment for data handling.

What benefits do users find in Parallels Access?

Ease of Use: Simple setup and maintenance save time.
Flexibility: Supports varied deployments efficiently.
Accessibility: Enhances device control, especially via mobile devices.
Collaboration: Easy to integrate into centralized management systems.

Parallels Access is widely used across industries such as CAD, ERP, and academia, allowing centralized management and virtual desktop infrastructure implementation. It supports system integrators and channel partners in improving customer service. Educational institutes find it valuable for CAD applications, whereas users operating devices via iPads find it especially transformative.

Parallels

TeamViewer Business is a license aimed at small teams and companies, developed to facilitate remote connectivity with features suitable for various business needs.

Providing access without user passwords, TeamViewer Business enhances productivity by allowing remote support across multiple platforms. It simplifies IT operations, connecting to PCs, laptops, servers, and mobile devices even in low-bandwidth situations. Two products, TeamViewer Remote and TeamViewer Tensor, extend its core features, with Tensor catering to large enterprises requiring advanced solutions.

What are the key features of TeamViewer Business?

Remote Access: Facilitates connectivity across platforms without passwords.
File Transfers: Enables fast and secure file sharing.
Security: Offers encryption and two-factor authentication.
User-Friendly Interface: Simplifies remote support and management.
High Compatibility: Connects easily, even under low bandwidth, supporting diverse devices.

What benefits and ROI can users expect?

Productivity Boost: Reduces need for travel while ensuring efficient support.
Cost Efficiency: Saves on physical resources by enabling remote troubleshooting.
Enhanced Security: Protects data with encryption and advanced security measures.
Flexible Connectivity: Maintains control across a broad range of devices, improving efficiency.

Industries leverage TeamViewer Business for remote desktop support, assisting in troubleshooting, software upgrades, and training. Companies manage both staff and clients remotely, ensuring technical challenges are handled seamlessly, promoting collaboration and facilitating remote meetings. IT teams use it to maintain operations without needing a physical presence, making it valuable across sectors.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Gilt Groupe K.K.

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Parallels Access vs. TeamViewer Business

February 2026

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