Parallels Access vs TeamViewer comparison

Parallels and TeamViewer are both solutions in the Remote Access category. Parallels is ranked #23, while TeamViewer is ranked #1 with an average rating of 8.7. Parallels holds a 1.7% mindshare in VUS, compared to TeamViewer’s 8.2% mindshare. Additionally, 100% of Parallels users are willing to recommend the solution, compared to 93% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and Parallels Access compete in the remote access solutions category. TeamViewer Business stands out for superior support and cost-effectiveness, while Parallels Access offers a richer feature set.

Features: TeamViewer Business provides secure remote access, file transfer capabilities, and scalable solutions for larger teams. Parallels Access offers a mobile-friendly design, seamless desktop application access, and optimized touch controls for enhanced productivity.

Room for Improvement: TeamViewer Business could improve by offering more intuitive mobile features, better cross-platform integration, and enhanced customization options. Parallels Access may benefit from more competitive pricing, expanded language support, and simplified interface for non-technical users.

Ease of Deployment and Customer Service: TeamViewer Business offers an easy installation process and multilingual support, providing an edge with its robust customer service. Parallels Access also features an intuitive setup and excels in platform integration.

Pricing and ROI: TeamViewer Business offers flexible pricing plans for both small businesses and larger enterprises, making it a cost-effective solution. Parallels Access requires a higher initial investment but delivers a strong ROI with its advanced feature set enhancing productivity.

To learn more, read our detailed Parallels Access vs. TeamViewer Report (Updated: June 2026).

Buyer's Guide

Parallels Access vs. TeamViewer

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Remote Access category, the mindshare of Microsoft Intune is 6.3%, down from 10.7% compared to the previous year. The mindshare of Parallels Access is 1.7%, down from 2.3% compared to the previous year. The mindshare of TeamViewer is 8.2%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer	8.2%
Microsoft Intune	6.3%
Parallels Access	1.7%
Other	83.8%

Remote Access

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Binish Parikh

Vice President at ARK Infosolutions Pvt Ltd

Easy-to-deploy and good for small as well as large setups

There is room for improvement in the pricing policy. The price point is pretty aggressive. Since it is not very resource hungry, it doesn't require dedicated servers like high-end solutions do, so it's easier for customers to integrate it into their own solutions. In future releases, maybe more support for Macs and Unix so that customers with setups on those platforms can also benefit from the solutions.

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Shubham-Agarwal

Manager - Projects at Cognizant

Remote access has cut critical issue resolution time and supports faster production troubleshooting

Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Since implementing this solution, our company has grown substantially, and our talent pool has significantly expanded."

"It significantly reduces the overhead associated with providing support."

"The most useful features in Microsoft Intune are the policy enforcement and conditional access. These features make our operations easier from a company perspective."

"Intune's most valuable feature is its centralized management capability."

"The stability is good."

"Before having Intune, we didn't have the capability to have computers wiped, couldn't manage the operating system from a central location, and weren't able to deploy policies and verify software updates, and it's helped with software update needs, operating system version update needs, and security policy enforcement."

"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."

"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."

More Microsoft Intune pros

"It's great that the total deployment can happen completely remotely."

"We don't have problems with stability. Everything is good."

"It's got a very easy-to-use interface."

"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."

"What seems to be the most valuable from the customer side is the ease of operation, and the overall experience they have."

"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."

"The application used to publish for mobile devices is very good and the desktop publishing is very, very good."

"Use this product. It is so easy to use and it makes students and staff happy."

"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."

"The most valuable feature of TeamViewer Tensor is the remote access."

"Once you use it, you will never want to use another remote service product again."

"This is a unique solution that is very easy to install."

"Ultimately, however, even with all of its warts and problems, it's still the best, most reliable and most affordable remote control product, at least for our environment."

"The solution is stable, reliable, has no bugs or glitches, does not crash or freeze, and the performance is good."

"I use this almost daily to log into users computers across the nation, enabling me to troubleshoot issues much quicker than trying to talk someone else through things and allowing for nearly instantaneous troubleshooting."

More TeamViewer pros

Cons

"Intune's privilege management feature, while beneficial, is less intuitive than other Intune features, making it challenging to use."

"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."

"The solution does require maintenance, and it is complex to maintain, especially regarding updates, patching, and releases."

"With Microsoft technical support, they only fix Teams and when they are open, they're mostly trying to close again at the quickest time."

"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."

"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."

"They need to integrate more with security options."

"The information we receive at the device level needs improvement."

More Microsoft Intune cons

"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."

"The solution may not scale well for enterprises."

"The scalability is great for small or medium-sized businesses. However, it may not scale well for enterprise-level entities."

"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."

"They could improve the reporting."

"There is room for improvement in the pricing policy. The price point is pretty aggressive."

"When clients have a newer version installed and we only have a license for version 8, there are issues."

"I believe latency can be optimized, and security control sometimes goes over the top and feels excessive."

"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."

"The solution could include more AI (Artificial Intelligence)."

"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."

"The only thing I can think of is a quick-deploy / auto-installer for the end users."

"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."

"The costs of the licenses are huge."

More TeamViewer cons

Pricing and Cost Advice

"It's affordable for the protection it gives. There are no additional costs."

"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."

"Microsoft Intune's pricing is reasonable."

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."

"There is a license needed to use the solution and we are on an annual license."

More Microsoft Intune pricing and cost advice

"The licensing costs are about $100 per user."

"There is no license needed to use TeamViewer."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

"The cost is in the thousands of dollars per year."

"We're using the free version. We do not pay any licensing fees."

"We are using the standard free version of TeamViewer."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

University

11%

Comms Service Provider

10%

Transportation Company

Construction Company

Manufacturing Company

12%

Construction Company

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	190
Midsize Enterprise	65
Large Enterprise	185

No data available

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	37
Large Enterprise	39

Questions from the Community

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Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

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What needs improvement with TeamViewer?

I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...

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Product Reports

Buyer's Guide

Microsoft Intune

June 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

June 2026

Download Parallels Access product report

Buyer's Guide

TeamViewer

May 2026

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

TeamViewer Tensor

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Parallels Access is a fast and reliable remote access software, enabling users to connect to computers from anywhere. It streamlines operations by allowing access to applications, files, and multiple computers seamlessly.

Parallels Access provides a stable, user-friendly platform with superior desktop and mobile capabilities. Designed for both small and large businesses, it emphasizes ease of use and secure remote access, enhancing user independence, particularly for those with physical limitations. However, it faces challenges including scalability issues for enterprises and aggressive pricing. Reporting and compatibility particularly with Linux and Unix servers need enhancement, alongside integration issues like the copy-and-paste function between iPads and computers.

What are the key features of Parallels Access?

Remote Deployment: Facilitates easy setup for businesses.
Scalability: Supports small to large business needs.
User Independence: Assists users with physical limitations through enhanced control.
Mobile Publishing: Offers superior capabilities for mobile users.
Secure Platform: Ensures high-level security for remote operations.

What benefits should users look for in reviews?

Operational Efficiency: Offers flexibility by controlling computers via iPads.
Centralized Management: Saves hardware resources.
Application Publishing: Allows independent application deployment.
Use Case Flexibility: Supports CAD and ERP applications.

Entities integrate Parallels Access into their services for remote application access, focusing on efficiency through centralized management. It supports industries such as engineering and education with Virtual Desktop Infrastructure solutions, enabling flexibility and enhancing operational efficiency. Companies work alongside system integrators and channel partners to tailor offerings to customer needs.

Parallels

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Gilt Groupe K.K.

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Parallels Access vs. TeamViewer

June 2026

Free Report: Parallels Access vs. TeamViewer

Find out what your peers are saying about Parallels Access vs. TeamViewer and other solutions. Updated: June 2026.

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