Parallels Access vs TeamViewer comparison

Parallels and TeamViewer are both solutions in the Remote Access category. Parallels is ranked #23, while TeamViewer is ranked #1 with an average rating of 8.7. Parallels holds a 1.7% mindshare in VUS, compared to TeamViewer’s 8.1% mindshare. Additionally, 100% of Parallels users are willing to recommend the solution, compared to 93% of TeamViewer users who would recommend it.

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and Parallels Access compete in the remote access solutions category. TeamViewer Business stands out for superior support and cost-effectiveness, while Parallels Access offers a richer feature set.

Features: TeamViewer Business provides secure remote access, file transfer capabilities, and scalable solutions for larger teams. Parallels Access offers a mobile-friendly design, seamless desktop application access, and optimized touch controls for enhanced productivity.

Room for Improvement: TeamViewer Business could improve by offering more intuitive mobile features, better cross-platform integration, and enhanced customization options. Parallels Access may benefit from more competitive pricing, expanded language support, and simplified interface for non-technical users.

Ease of Deployment and Customer Service: TeamViewer Business offers an easy installation process and multilingual support, providing an edge with its robust customer service. Parallels Access also features an intuitive setup and excels in platform integration.

Pricing and ROI: TeamViewer Business offers flexible pricing plans for both small businesses and larger enterprises, making it a cost-effective solution. Parallels Access requires a higher initial investment but delivers a strong ROI with its advanced feature set enhancing productivity.

To learn more, read our detailed Parallels Access vs. TeamViewer Report (Updated: June 2026).

Buyer's Guide

Parallels Access vs. TeamViewer

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of Parallels Access is 1.7%, down from 2.2% compared to the previous year. The mindshare of TeamViewer is 8.1%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer	8.1%
Microsoft Intune	5.4%
Parallels Access	1.7%
Other	84.8%

Remote Access

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Jason Parkinson

CEO at a non-profit with 1-10 employees

Allows users to access and operate their computers remotely

When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work. I'd have to turn on the Bluetooth a lot of times and transfer it that way on both devices, which was troublesome. However, it would sometimes randomly work. I could go on my iPad, find whatever I wanted to do, click copy, then go over to the computer through Parallels Access, click paste, and it would randomly work. I had to call Parallels many times. They would log in and try something, which would temporarily work, but then it wouldn't. When it worked, it made integration between the two things great. That was a very helpful feature that didn't get polished.

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Shubham-Agarwal

Manager - Projects at Cognizant

Remote access has cut critical issue resolution time and supports faster production troubleshooting

Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have a BYOD policy, and this solution helps us manage our devices."

"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."

"It saves time, money, and resources; when there was a local liaison, managing everything was a significant challenge, but with Microsoft Intune, it has become much easier—around 60% to 70% easier—and in terms of reliability and ease of use, it excels."

"It is a stable solution."

"Intune saves time, and it is very easy to use. It allows us to manage applications completely."

"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."

"The most valuable feature for us is the security, including risk analysis and patch management."

"I am very satisfied that when any user comes into our organization and we provide the user ID and password, the setup will auto-complete with basic applications and security installed automatically, making the device ready within approximately ten to fifteen minutes."

More Microsoft Intune pros

"It's great that the total deployment can happen completely remotely."

"What seems to be the most valuable from the customer side is the ease of operation, and the overall experience they have."

"The application used to publish for mobile devices is very good and the desktop publishing is very, very good."

"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."

"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."

"It's got a very easy-to-use interface."

"We don't have problems with stability. Everything is good."

"I’d advise users to go for it and try it out as it saves time for IT, allowing them to remote in from wherever they are so they don’t have to come to you and it makes troubleshooting simple."

"The document control is quite good."

"It is a scalable product."

"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."

"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."

"It is fairly feature-rich and stable."

"Easy-to-save access to remote machines: TeamViewer allows you to save machines to your account, which allows you to remote into a machine with ease."

"Unattended access with single login."

More TeamViewer pros

Cons

"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."

"Microsoft support was not very responsive, and it took approximately one and a half months to get on a call to clear what the problem was."

"One thing I would suggest is that servers are not getting managed through Microsoft Intune."

"The solution does require maintenance, and it is complex to maintain, especially regarding updates, patching, and releases."

"The biggest improvement could be in the implementation, the ease of the implementation of it."

"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."

"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."

"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."

More Microsoft Intune cons

"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."

"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."

"They could improve the reporting."

"The scalability is great for small or medium-sized businesses. However, it may not scale well for enterprise-level entities."

"There is room for improvement in the pricing policy. The price point is pretty aggressive."

"The solution may not scale well for enterprises."

"If you had to teach someone how TeamViewer Business works, especially because I am speaking in a sense that I am using it on an engineer level, it would be a bit difficult to get accustomed to some of the settings, especially with the new experience."

"The stability of TeamViewer is good, but it could be better."

"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."

"It would be very helpful if they could provide a manual for the installation process and describe more of their features."

"One thing that would really help with TeamViewer Business is if they were able to provide an easier way to deploy TeamViewer Business on all devices using group policy, as the current solution is quite clunky and very technical to set up; I have struggled and spent many days trying to get TeamViewer Business pushed out via group policy, and it has never worked as we would prefer, so we end up doing it manually, which is a drain on resources."

"Even now, we have customers who will not allow us to connect to them because of security sensitivity, e.g., military departments for clients."

"It needs to have proper authentication."

"A feature that they could add is chat with sound to talk."

More TeamViewer cons

Pricing and Cost Advice

"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."

"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."

"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."

"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."

"The solution is cost-efficient."

"I am satisfied with the pricing."

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."

More Microsoft Intune pricing and cost advice

"The licensing costs are about $100 per user."

"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."

"It would be nice if it is cheaper."

"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."

"We use the free version of TeamViewer."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"There is a free and paid version of this solution. I am currently using the free version."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Outsourcing Company

Construction Company

11%

University

11%

Transportation Company

Comms Service Provider

Manufacturing Company

11%

Construction Company

11%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	186

No data available

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	37
Large Enterprise	39

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

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What needs improvement with TeamViewer?

I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...

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MSP360 Connect vs Parallels Access

Compared 8% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

July 2026

Download Microsoft Intune product report

Buyer's Guide

Remote Access

July 2026

Download Parallels Access product report

Buyer's Guide

TeamViewer

July 2026

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

TeamViewer Tensor

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Parallels Access is a fast and reliable remote access software, enabling users to connect to computers from anywhere. It streamlines operations by allowing access to applications, files, and multiple computers seamlessly.

Parallels Access provides a stable, user-friendly platform with superior desktop and mobile capabilities. Designed for both small and large businesses, it emphasizes ease of use and secure remote access, enhancing user independence, particularly for those with physical limitations. However, it faces challenges including scalability issues for enterprises and aggressive pricing. Reporting and compatibility particularly with Linux and Unix servers need enhancement, alongside integration issues like the copy-and-paste function between iPads and computers.

What are the key features of Parallels Access?

Remote Deployment: Facilitates easy setup for businesses.
Scalability: Supports small to large business needs.
User Independence: Assists users with physical limitations through enhanced control.
Mobile Publishing: Offers superior capabilities for mobile users.
Secure Platform: Ensures high-level security for remote operations.

What benefits should users look for in reviews?

Operational Efficiency: Offers flexibility by controlling computers via iPads.
Centralized Management: Saves hardware resources.
Application Publishing: Allows independent application deployment.
Use Case Flexibility: Supports CAD and ERP applications.

Entities integrate Parallels Access into their services for remote application access, focusing on efficiency through centralized management. It supports industries such as engineering and education with Virtual Desktop Infrastructure solutions, enabling flexibility and enhancing operational efficiency. Companies work alongside system integrators and channel partners to tailor offerings to customer needs.

Parallels

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Gilt Groupe K.K.

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

Parallels Access vs. TeamViewer

June 2026

Free Report: Parallels Access vs. TeamViewer

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