TeamViewer and TeamViewer Tensor offer remote access solutions targeting different segments, with TeamViewer meeting general needs and TeamViewer Tensor catering to enterprises. TeamViewer Tensor is favored for its advanced features tailored for enterprise control and reporting, making it more suitable for larger organizations.
Features: TeamViewer includes essential tools like screen sharing, file transfer, and remote support capabilities. It facilitates cross-platform compatibility, allowing seamless operation on various systems such as Windows, Mac, and Linux. The interface is user-friendly, appealing to both beginners and experienced users. TeamViewer Tensor enhances these with extended security features necessary for handling sensitive corporate data. It also offers integration options to fit within existing IT infrastructures and advanced reporting capabilities for detailed oversight.
Room for Improvement: TeamViewer may need enhancements in scalability to better accommodate growing business demands. Some users find that its free version constraints require frequent updates, which can be cumbersome. Improved customer support access could enhance user satisfaction. TeamViewer Tensor might refine its user interface for simplicity, optimizing it for users who are less tech-savvy. Additionally, the initial setup process could be streamlined for easier deployment without deep IT involvement. Cost could be a factor for improvement, as reducing it would make Tensor more accessible to smaller enterprises.
Ease of Deployment and Customer Service: TeamViewer's strength lies in its straightforward deployment and setup process, making it accessible for users without extensive technical knowledge. Standard support is sufficient for smaller operations. In contrast, TeamViewer Tensor offers scalable deployment models with dedicated enterprise support, ensuring smooth integration into complex environments and robust support for troubleshooting, which is crucial for large organizations.
Pricing and ROI: TeamViewer generally presents a lower upfront cost, appealing to small to medium-sized businesses seeking cost-effective solutions. On the other hand, TeamViewer Tensor, while demanding a higher initial investment, promises significant ROI for large enterprises through its extensive and tailored feature set, making it a valuable asset for businesses needing comprehensive remote management solutions.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer Features
TeamViewer has many valuable key features. Some of the most useful ones include:
TeamViewer Benefits
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.
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