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Skype for Business vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
3rd
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
62
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Virtual Meetings
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
87
Ranking in other categories
Remote Access (4th)
 

Mindshare comparison

As of January 2025, in the Virtual Meetings category, the mindshare of Skype for Business is 10.4%, up from 8.7% compared to the previous year. The mindshare of TeamViewer is 7.4%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
Sanjay Patankar - PeerSpot reviewer
Easy to install and has lots of resources but need to improve performance
It's a remote access solution. We use it for conferences, meetings, and communication.  It works just like other communications tools. It also integrates well with Office 365 and Outlook, et cetera. The performance is good.  It's got a lot of resources for users.  The product is easy to install.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use."
"There are free versions of the solution available."
"It's a good and stable product that fits my needs."
"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"
"The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files."
"Making calls and having meetings is easy."
"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."
"I like the seamless integration to local telecommunications."
"I recommend it as a solution for remote disk users."
"The product is easy to install."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"The most important feature of TeamViewer is its ease of use."
"It's a user-friendly product."
"The document control is quite good."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"The most valuable feature of TeamViewer is its ease of use."
 

Cons

"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
"We have found that there is a lag because it cannot integrate with the internal landline."
"The cost of Skype for Business has room for improvement."
"The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM."
"Skype for Business is not stable."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"The file transfer functionality crashes sometimes."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"TeamViewer has a legacy and may not be using the latest UI trends."
 

Pricing and Cost Advice

"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"It may be slightly costly, but the features are awesome."
"Previously, I did not use another solution."
"I use the product's open-source version."
"Skype for Business' pricing is reasonable."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"It may be considered costly for certain markets, such as in India."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"The version of the solution we are using is free."
"We are not using the solution for commercial use therefore it is free to use."
"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
"We are using the free version of TeamViewer."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
"TeamViewer is very pricey. You have to sign up for a yearly subscription."
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Top Industries

By visitors reading reviews
Educational Organization
92%
Financial Services Firm
2%
Government
1%
Computer Software Company
1%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...
 

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
No data available
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Skype for Business vs. TeamViewer and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.