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Skype for Business vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
4th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Virtual Meetings
7th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Remote Access (3rd)
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of Skype for Business is 12.5%, up from 8.2% compared to the previous year. The mindshare of TeamViewer is 6.9%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration with Microsoft Outlook for creating and scheduling meetings is nice."
"The solution’s video quality is fine."
"We really like the screen sharing tool. The user experience is smooth, and user-friendly."
"The GUI is very user-friendly."
"The security seems good."
"Skype for Business is good for meetings and instant messaging."
"You can do meetings of up to two hundred people in a single conversation."
"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."
"The most important feature of TeamViewer is its ease of use."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"It's a user-friendly product."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"It is a scalable product."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"The most valuable feature of TeamViewer is its ease of use."
 

Cons

"The solution has been discontinued by Microsoft."
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
"Microsoft Teams, as I see it now, is more useful than Skype for Business."
"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."
"The initial setup could be simplified."
"The user experience during long sessions could be improved to avoid issues like intermittent disconnections or login failures."
"I don't recall coming across any big missing features."
"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."
"The performance could always be better."
"The installation and the update agent could improve."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"The solution could have better scalability."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
 

Pricing and Cost Advice

"It may be slightly costly, but the features are awesome."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"We purchased an open license."
"It may be considered costly for certain markets, such as in India."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"The solution is priced fairly."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"We have a permanent license and the price is reasonable."
"TeamViewer is very pricey. You have to sign up for a yearly subscription."
"We are not using the solution for commercial use therefore it is free to use."
"We use the free version of TeamViewer."
"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."
"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Government
10%
Financial Services Firm
8%
Comms Service Provider
7%
Computer Software Company
13%
Manufacturing Company
10%
University
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...
 

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
No data available
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Skype for Business vs. TeamViewer and other solutions. Updated: July 2025.
863,679 professionals have used our research since 2012.