Try our new research platform with insights from 80,000+ expert users

Skype for Business vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
3rd
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
61
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Virtual Meetings
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
87
Ranking in other categories
Remote Access (4th)
 

Mindshare comparison

As of November 2024, in the Virtual Meetings category, the mindshare of Skype for Business is 8.4%, down from 8.6% compared to the previous year. The mindshare of TeamViewer is 7.3%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"I like the seamless integration to local telecommunications."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls."
"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."
"It saves trouble, and it saves us time."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"The product is quite stable. The performance is good."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"The implementation is quite straightforward."
"The most important feature of TeamViewer is its ease of use."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
 

Cons

"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
"The inability to integrate Skype with other products is an area of concern where improvements are required."
"I would like to see an updated user interface and layout even though no functionality is missing."
"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."
"Skype's overall connectivity functionality or ability is one area with room for improvement."
"We have had trouble with scalability when trying to host large meetings."
"There might be some invitation issues with Skype for Business."
"The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated."
"We access the solution through a VPN, which improves our security. However, earlier this year, around the beginning of March, a CVE in the TeamViewer client allowed remote connections to other network systems, which was concerning. You could have unintentionally gained admin rights if you didn't update TeamViewer promptly. It's crucial to always keep it updated to prevent such issues. The tool should consider implementing two-factor authentication to improve such security holes. It should also integrate good security updates, which should be implemented automatically."
"Voice communication and screen communication or face-to-face communication could be improved."
"The security could improve in TeamViewer."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"The support could improve their speed."
"It becomes complicated to switch from one monitor to another for different windows."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
 

Pricing and Cost Advice

"Skype for Business' pricing is reasonable."
"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
"It may be considered costly for certain markets, such as in India."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"We purchased an open license."
"It may be slightly costly, but the features are awesome."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
"We are not using the solution for commercial use therefore it is free to use."
"We are using the free version of TeamViewer."
"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
"The cost is in the thousands of dollars per year."
"There is no license needed to use TeamViewer."
"We are using the free version of TeamViewer."
"TeamViewer is very pricey. You have to sign up for a yearly subscription."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
92%
Financial Services Firm
2%
Government
1%
Computer Software Company
1%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Skype for Business?
The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated.
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...
 

Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
No data available
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Skype for Business vs. TeamViewer and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.