We performed a comparison between Skype for Business and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable feature is stability."
"The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"There are free versions of the solution available."
"I have found Skype for Business to be stable."
"You can do meetings of up to two hundred people in a single conversation."
"Skype for Business is good for meetings and instant messaging."
"Our employees use this solution for a communal space to collaborate for organizational decision making."
"Seamless integration with Microsoft Outlook."
"Scalability-wise, I rate the solution a ten out of ten."
"It allows me to conduct meetings, share files, record events, chat, and have presentations with co-workers."
"Integrates well with other Cisco solutions."
"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable."
"The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't."
"A valuable feature of Webex is that it's good for direct communication. In general, I'm satisfied."
"The product's initial setup phase was straightforward."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated."
"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device."
"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch."
"The cost of Skype for Business has room for improvement."
"There might be some invitation issues with Skype for Business."
"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."
"The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix."
"The solution at times is not stable."
"I have had issues with the frequent updates from Webex."
"The solution can improve by adding a smaller version for small business usage or for personal use. The solution is geared towards larger companies and enterprises."
"Webex's stability could be improved."
"The pricing could be improved."
"Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool."
"The modification of the email template is not very intuitive."
Skype for Business is ranked 4th in Virtual Meetings with 60 reviews while Webex is ranked 2nd in Virtual Meetings with 121 reviews. Skype for Business is rated 7.8, while Webex is rated 8.0. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Skype for Business is most compared with Zoom, GoToMeeting, TeamViewer, Cisco Meeting Server and Cisco Jabber, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Zoom, Cisco TelePresence and Huawei Video Conferencing Platform. See our Skype for Business vs. Webex report.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
