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Cisco Meeting Server vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
7th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 7.9%, up from 7.3% compared to the previous year. The mindshare of Webex is 18.4%, up from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"The UI is user-friendly and very good overall."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"Cisco Meeting Server is an easy and less complex solution."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"The GUI is nice and easy to operate."
"I like WebEx's stability and ease of use. The screen-sharing tools and audio controls are also nice."
"The most valuable features of the solution are communication, screen sharing, and collaboration."
"Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful."
"The tool simplifies our work by allowing us to have hybrid meetings instead of always meeting in person, which saves time in organizing these meetings. It also offers good video quality."
"The installation of Webex is simple. You only need to click an executable file to run it. it is very easy."
"The most valuable feature is the ease of use."
"Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team."
 

Cons

"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"This is a difficult solution to install and it should be made easier."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"The WebEx interface is not as user-friendly as Zoom's. There is room for improvement there."
"The solution can improve by adding a smaller version for small business usage or for personal use. The solution is geared towards larger companies and enterprises."
"The solution is heavy and slow."
"The interface of Webex should be improved and it is difficult to find information."
"Price is a little high."
"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."
"There's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult."
"When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased."
 

Pricing and Cost Advice

"Licensing fees are billed yearly."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Cisco Meeting Server has reasonable licensing costs."
"There are no licensing fees."
"The pricing of this solution is fine and I am satisfied with it."
"There are licenses for business to use the solution but for end-users, there is not."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"There is a subscription needed to use this solution and we pay approximately $5,000 per year."
"The cost is pretty high compared to the competitors."
"The price of Webex is in the middle range compared to the market."
report
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Government
14%
Manufacturing Company
13%
Financial Services Firm
8%
Educational Organization
78%
Computer Software Company
5%
Government
3%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cisco Meeting Server?
Cisco Meeting Server is an easy and less complex solution.
What is your experience regarding pricing and costs for Cisco Meeting Server?
Price-wise, Cisco Meeting Server is a product that falls in a mid-range category.
What needs improvement with Cisco Meeting Server?
Cisco Meeting Server should include a feature to control another user's screen during a remote session.
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
What needs improvement with Webex?
Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...
 

Also Known As

Acano
Cisco Spark
 

Overview

 

Sample Customers

Starz
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Cisco Meeting Server vs. Webex and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.