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Cisco Meeting Server vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
7th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
123
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 8.7%, up from 6.9% compared to the previous year. The mindshare of Webex is 17.9%, up from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"Cisco Meeting Server is an easy and less complex solution."
"The UI is user-friendly and very good overall."
"The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't."
"The installation of Webex is simple. You only need to click an executable file to run it. it is very easy."
"One of the most valuable features of Webex was that it was easy to use and there were no hassles."
"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."
"Overall the quality of the solution is very good."
"The solution has been very stable."
"Cisco is a pioneer in this particular technology. The features and technology have been adopted and they have been integrated with other solutions."
"The video conferencing quality is better than that of other solutions."
 

Cons

"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"This is a difficult solution to install and it should be made easier."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"The solution at times is not stable."
"The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use."
"I was in a meeting on the free version where there were no controls. You couldn't mute somebody or put it in dedicated speaker mode. It was an important meeting, and because of the lack of an ability to control who the speakers were, we got a version of a heckler. Well, it wasn't really a heckler per se. It was just somebody who thinks they know everything."
"The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."
"This solution would be much better if we could install an endpoint and have centralized management."
"It would be great if they had a directory that you could consult for the meeting dial-in numbers."
"The solution must provide a plan to extend the subscription by three months."
"Price is a little high."
 

Pricing and Cost Advice

"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Cisco Meeting Server has reasonable licensing costs."
"Licensing fees are billed yearly."
"There is a subscription needed to use this solution and we pay approximately $5,000 per year."
"For me, there is no licensing fee."
"I rate the platform's pricing a six out of ten."
"Webex is a cheaply priced tool."
"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."
"We paid for our Webex license as a bundle."
"You can opt for yearly licensing with Webex."
"I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Government
14%
Manufacturing Company
12%
Financial Services Firm
12%
Educational Organization
85%
Computer Software Company
4%
Government
2%
Financial Services Firm
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cisco Meeting Server?
Cisco Meeting Server is an easy and less complex solution.
What is your experience regarding pricing and costs for Cisco Meeting Server?
Price-wise, Cisco Meeting Server is a product that falls in a mid-range category.
What needs improvement with Cisco Meeting Server?
Cisco Meeting Server should include a feature to control another user's screen during a remote session.
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.
What needs improvement with Webex?
The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.
 

Also Known As

Acano
Cisco Spark
 

Overview

 

Sample Customers

Starz
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Cisco Meeting Server vs. Webex and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.