Cisco TelePresence vs Webex comparison

Cisco TelePresence and Webex are both solutions in the Virtual Meetings category. Cisco TelePresence is ranked #8 with an average rating of 8.0, while Webex is ranked #2 with an average rating of 8.0. Cisco TelePresence holds a 4.6% mindshare in VM, compared to Webex’s 16.6% mindshare. Additionally, 85% of Cisco TelePresence users are willing to recommend the solution, compared to 86% of Webex users who would recommend it.

Cisco TelePresence

Read 8 Cisco TelePresence reviews

739 Views
406 Comparison Views

85% willing to recommend

Webex

Read 123 Webex reviews

3,874 Views
1,451 Comparison Views

86% willing to recommend

Cisco TelePresence

Webex

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Cisco TelePresence and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Cisco TelePresence vs. Webex Report (Updated: December 2024).

Buyer's Guide

Cisco TelePresence vs. Webex

December 2024

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Helped 824,053 peers since 2012

Categories and Ranking

Cisco TelePresence

Ranking in Virtual Meetings

8th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Number of Reviews

123

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Virtual Meetings category, the mindshare of Cisco TelePresence is 4.6%, up from 4.1% compared to the previous year. The mindshare of Webex is 16.6%, up from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

CarolineXavier

Solutions Architect at NTT Security

It's our go-to solution for demonstrating our services to clients

I use Cisco Telepresence for meetings with clients and internal meetings. It's our go-to solution for demonstrating our services to clients The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during…

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AlexandruCioruta

Senior manager at Ernst & Young

Used to conduct online third-party client meetings or third-party vendor meetings

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The configuration is a valuable."

"The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings."

"We have a dual screen option to enable video and content sharing."

"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."

"It was stable. So, I would rate the stability a ten out of ten."

"PresenterTrack cameras improve the meeting experience."

"The SpeakerTrack feature is the most valuable feature."

"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."

More Cisco TelePresence pros

"The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard."

"The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them."

"I like that it can accommodate larger groups of listeners. I think in my client's organization, they use Webex for meetings with a larger group of listeners. I believe Skype For Business is not preferred. I think they use Webex or their own custom platform because it accommodates more users in one meeting."

"Great quality of sound, quality of pics and video."

"We use Webex for virtual meetings."

"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable."

"The product's initial setup is easy."

"You can configure whatever you want in great detail."

More Webex pros

Cons

"The tool is expensive."

"Cisco TelePresence could improve its integration capabilities."

"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."

"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."

"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."

"The price of Cisco TelePresence overall should be reduced."

"The calling features can be improved."

"Some concerns are raised by the company's team when it comes to the screen portion of the tool. There is a need to hire engineers to deal with the aforementioned issue."

"Webex could add some integration with Microsoft Office or G-Suite."

"The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use."

"There is room for improvement in the chat history and search functionality in Webex, making it easier to find past conversations and commands by keywords."

"One area that could use improvement in Webex is the connection speed."

"Everybody these days uses virtual meeting solutions because we're all remote working. It would be a benefit if there were permanent collaboration spaces for projects. For example, the way Teams has its teams folders and shared locations. Webex is missing that feature, or maybe it has it and I'm not aware of it. However, it needs a permanent sharing location for when projects can get stored and can be a collaboration space as opposed to only a meeting space."

"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."

"The solution could improve by having cross-platform compatibility. For example, if you wanted to have a call with someone with Microsoft Teams you could do it with Webex. Not everyone wants to use the same virtual meeting application."

More Webex cons

Pricing and Cost Advice

"I will rate the tool's pricing an eight out of ten."

"Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."

"The price of Cisco Telepresence is high, especially in Brazil. However, the quality of the product justifies the cost."

"The pricing is expensive, therefore I rate it an eight out of ten."

"We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."

"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."

"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."

"I believe the license to be monthly."

"There is a need to pay the licensing charges to use Webex Enterprise Edition."

"The price of Webex is in the middle range compared to the market."

"Webex is expensive, especially compared to Zoom or Google."

"This is an expensive product compared to Teams and it should be cheaper."

"I use the solution for free because I don't use the solution's enterprise version."

More Webex pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Government

12%

University

10%

Financial Services Firm

Educational Organization

84%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Cisco TelePresence?

It was stable. So, I would rate the stability a ten out of ten.

See all answers

What needs improvement with Cisco TelePresence?

Cisco TelePresence could improve its integration capabilities. As for additional features, I would like to see an improved ceiling microphone solution in the next versions.

See all answers

What advice do you have for others considering Cisco TelePresence?

I recommend it to clients and would rate it 10 out of 10.

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.

See all answers

What needs improvement with Webex?

The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.

See all answers

Comparisons

Polycom RealPresence Clariti vs Cisco TelePresence

Compared 23% of the time

Zoom vs Cisco TelePresence

Compared 17% of the time

Polycom RealPresence Desktop vs Cisco TelePresence

Compared 15% of the time

Cisco Meeting Server vs Cisco TelePresence

Compared 11% of the time

More Cisco TelePresence Competitors

Cisco Meeting Server vs Webex

Compared 26% of the time

Skype for Business vs Webex

Compared 24% of the time

Zoom vs Webex

Compared 15% of the time

TeamViewer vs Webex

Compared 14% of the time

Huawei Video Conferencing Platform vs Webex

Compared 4% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

November 2024

Download Cisco TelePresence product report

Buyer's Guide

Webex

November 2024

Download Webex product report

Also Known As

TelePresence

Cisco Spark

Learn More

Cisco

Overview

Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Sample Customers

Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Cisco TelePresence vs. Webex

December 2024

Free Report: Cisco TelePresence vs. Webex

Find out what your peers are saying about Cisco TelePresence vs. Webex and other solutions. Updated: December 2024.

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