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Cisco TelePresence vs Webex comparison

Cisco TelePresence and Webex are both solutions in the Virtual Meetings category. Cisco TelePresence is ranked #7 with an average rating of 8.5, while Webex is ranked #2 with an average rating of 7.9. Cisco TelePresence holds a 3.1% mindshare in VM, compared to Webex’s 11.3% mindshare. Additionally, 85% of Cisco TelePresence users are willing to recommend the solution, compared to 87% of Webex users who would recommend it.
Cisco TelePresence
Read 9 Cisco TelePresence reviews
  • 638 Views
  • 638 Comparison Views
85% willing to recommend
Webex
Read 126 Webex reviews
  • 2,105 Views
  • 2,042 Comparison Views
87% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Cisco TelePresence and Webex are products in the video conferencing market. Webex appears to have the upper hand due to its cloud-based flexibility and integration capabilities.

Features: Cisco TelePresence provides high-definition video quality, an immersive communication experience, and secure network integration. Webex offers comprehensive collaboration tools, seamless integration with various applications, and device adaptability for digital meetings and collaborative projects.

Room for Improvement: Cisco TelePresence could enhance mobility options, reduce infrastructure dependency, and streamline integration with third-party platforms. Webex might benefit from improved user interface intuitiveness, more robust offline functionalities, and enhanced audio clarity in low-bandwidth scenarios.

Ease of Deployment and Customer Service: Cisco TelePresence requires significant infrastructure investment and on-site installation, suitable for businesses seeking permanent setups. Webex offers cloud-based deployment with minimal setup, making it ideal for rapid remote team implementation. Both offer responsive customer support, with Webex maximizing time efficiency through its deployment model.

Pricing and ROI: Cisco TelePresence involves high upfront costs due to hardware needs but provides returns for businesses using its full capabilities. Webex presents a cost-effective entry with flexible subscription models, facilitating scalability and quicker deployment, yielding faster ROI for diverse enterprises.

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To learn more, read our detailed Cisco TelePresence vs. Webex Report (Updated: November 2025).
Buyer's Guide
Cisco TelePresence vs. Webex
November 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco TelePresence
Ranking in Virtual Meetings
7th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
126
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Virtual Meetings category, the mindshare of Cisco TelePresence is 3.1%, down from 4.4% compared to the previous year. The mindshare of Webex is 11.3%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Webex11.3%
Cisco TelePresence3.1%
Other85.6%
Virtual Meetings
 

Featured Reviews

OSCAR DE LA PENA - PeerSpot reviewer
One-click meeting access and seamless integration enhance video conferencing experience
Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This issue is mainly due to Cisco taking a long time to download and start the WebRTC client on their devices. Ensuring it is embedded in the device could help.
Read full review
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"We have a dual screen option to enable video and content sharing."
"Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities."
"The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings."
"PresenterTrack cameras improve the meeting experience."
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"The configuration is a valuable."
"The SpeakerTrack feature is the most valuable feature."
More Cisco TelePresence pros
"We can easily connect the device and create a room and then we can call many devices."
"Webex offers a wide range of useful features."
"The video quality is good."
"I like that it can accommodate larger groups of listeners. I think in my client's organization, they use Webex for meetings with a larger group of listeners. I believe Skype For Business is not preferred. I think they use Webex or their own custom platform because it accommodates more users in one meeting."
"I never had any issues with the stability of the product. Stability-wise, I rate the solution a ten out of ten."
"I don't think Zoom has anywhere near the features and functionality of Webex."
"I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."
"A valuable feature of Webex is that it's useful for virtual meetings and similar webinars."
More Webex pros
 

Cons

"The tool is expensive."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"The calling features can be improved."
"Cisco TelePresence could improve its integration capabilities."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"The price of Cisco TelePresence overall should be reduced."
"Cisco TelePresence could improve the WebRTC connections, as they are quite slow."
"The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed."
"The product needs to improve its integration. I'm not sure how difficult it is for the IT team to set up the integration. Once set up, it's easy but still not as straightforward as other platforms, like Microsoft Teams, where everything is within the same technical environment. To ensure further security, face authentication should also be added for all internal corporate users logged into the platform."
"When it was just two people trying to conference, it was easier. But now I see there are times when many people have to be on the call at the same time. That's definitely something that Webex can help with."
"The solution could improve by having cross-platform compatibility. For example, if you wanted to have a call with someone with Microsoft Teams you could do it with Webex. Not everyone wants to use the same virtual meeting application."
"The product's price could be better."
"Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool."
"The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which makes it very restrictive."
"The modification of the email template is not very intuitive."
More Webex cons
 

Pricing and Cost Advice

"We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."
"I will rate the tool's pricing an eight out of ten."
"Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."
"The price of Cisco Telepresence is high, especially in Brazil. However, the quality of the product justifies the cost."
"The pricing is expensive, therefore I rate it an eight out of ten."
"I use the solution for free because I don't use the solution's enterprise version."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"The tool is expensive."
"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
"Webex is expensive, especially compared to Zoom or Google."
"The price should be improved significantly."
"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
More Webex pricing and cost advice
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Top Industries

By visitors reading reviews
Government
16%
Performing Arts
13%
Manufacturing Company
8%
Computer Software Company
6%
Government
14%
Manufacturing Company
11%
Computer Software Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise24
Large Enterprise61
 

Questions from the Community

What do you like most about Cisco TelePresence?
It was stable. So, I would rate the stability a ten out of ten.
See all answers
What needs improvement with Cisco TelePresence?
Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This...
See all answers
What advice do you have for others considering Cisco TelePresence?
Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities. Security i...
See all answers
What do you like most about Webex?
Webex improved our overall team collaboration.
See all answers
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
See all answers
What needs improvement with Webex?
I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communication stream, but I am uncertain whether it is due to the internet link or somethi...
See all answers
 

Comparisons

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Compared 11% of the time
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Compared 11% of the time
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Compared 22% of the time
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Compared 15% of the time
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Compared 11% of the time
Cisco Meeting Server vs Webex Logo
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Compared 10% of the time
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ON24 Platform vs Webex
Compared 3% of the time
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Product Reports

Buyer's Guide
Virtual Meetings
October 2025
Cisco TelePresence reportDownload Cisco TelePresence product report
Buyer's Guide
Webex
October 2025
Webex reportDownload Webex product report
 

Also Known As

TelePresence
Cisco Spark
 

Overview

Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.
Cisco

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco
 

Sample Customers

Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Buyer's Guide
Cisco TelePresence vs. Webex
November 2025
Free Report: Cisco TelePresence vs. Webex
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