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Adobe Connect vs Webex comparison

Adobe and Cisco are both solutions in the Virtual Meetings category. Adobe is ranked #17 with an average rating of 7.0, while Cisco is ranked #2 with an average rating of 8.0. Adobe holds a 2.0% mindshare in VM, compared to Cisco’s 17.6% mindshare. Additionally, 90% of Adobe users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.
Adobe Connect
Read 11 Adobe Connect reviews
  • 270 Views
  • 182 Comparison Views
90% willing to recommend
Webex
Read 124 Webex reviews
  • 3,620 Views
  • 1,408 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Adobe Connect are competing in the virtual communication and collaboration market. Webex has an upper hand in cost-effectiveness and technical support satisfaction, while Adobe Connect shines in feature richness and user satisfaction for specific use cases.

Features: Webex offers seamless integration with third-party applications, high-definition video, and robust security protocols. Its compatibility with various platforms is a standout feature. Adobe Connect is known for its customizable meeting spaces, persistent meeting rooms, and interactive tools for presentations, making it ideal for intricate presentations and webinars.

Room for Improvement: For Webex, enhancements could include deeper customization options, more interactive presentation tools, and improved user interface flexibility. Adobe Connect could improve in areas such as ease of integration with other third-party apps, simpler setup processes, and better support for lower-bandwidth scenarios.

Ease of Deployment and Customer Service: Webex is praised for a straightforward deployment model and extensive customer support, facilitating company-wide implementations. Adobe Connect, while requiring a more technical setup, offers comprehensive support that benefits from skilled administration post-implementation. The difference underscores Webex's ease of use versus Adobe Connect's tailored application support.

Pricing and ROI: Webex generally provides a lower initial setup cost and scales economically with good return on investment through wide adoption and long-term savings. Adobe Connect, despite higher initial costs, offers ROI through its advanced features that lead to substantial engagement outcomes, providing more value in features for those willing to invest.

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To learn more, read our detailed Adobe Connect vs. Webex Report (Updated: March 2025).
Buyer's Guide
Adobe Connect vs. Webex
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
17th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.0%, down from 2.3% compared to the previous year. The mindshare of Webex is 17.6%, up from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Q&A Highlights

JC
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
See all answers
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
Read full review
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable product."
"It is straightforward to set up."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"The product has valuable communication features. It also has good performance and stability."
"The solution can scale well."
"It trains providers for on-premise deployment in several locations."
"I like Adobe Connect because of its flexibility."
"Screen share and document share are good features."
"Once it's running, it's okay."
"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable."
"Lag-free video communication and virtual meeting software which runs smoothly."
"The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected."
"Webex has enhanced the remote team collaboration process regarding time management and cost savings."
"I like that it can accommodate larger groups of listeners. I think in my client's organization, they use Webex for meetings with a larger group of listeners. I believe Skype For Business is not preferred. I think they use Webex or their own custom platform because it accommodates more users in one meeting."
"We can do the global meeting with this solution."
"I don't think Zoom has anywhere near the features and functionality of Webex."
More Webex pros
 

Cons

"Adobe's products are difficult to grasp."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"I would like to see btter integration."
"The price is a problem."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"It needs faster and easier upgrades."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"Interface and layout options could be improved."
"It would be better if it were more secure. I do expect Webex to keep up with hackers and their latest techniques."
"There's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult."
"I have had issues with the frequent updates from Webex."
"The solution could improve by having better integration with other platforms."
"The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices."
"The interface could be a bit more user-friendly."
"I do not like emojis."
"This service could be improved by implementing integration with Microsoft platforms. If you are on a call with Webex, you can get a call from Teams or Skype for Business without receiving any indication."
More Webex cons
 

Pricing and Cost Advice

"The purchasing process is complicated. It would be beneficial if it were more simplified."
"Adobe Connect is free of cost."
"It is expensive."
"For me, there is no licensing fee."
"Webex is very expensive."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"I use the solution for free because I don't use the solution's enterprise version."
"Webex is expensive, especially compared to Zoom or Google."
"There is a subscription needed to use this solution and we pay approximately $5,000 per year."
"I believe the license to be monthly."
"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."
More Webex pricing and cost advice
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Answers from the Community

JC
Jul 24, 2020
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Apr 7, 2020
For training session Webex is best the best solution.
Read full answer
CW
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
Read full answer
See all 4 answers
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
82%
Computer Software Company
4%
Government
3%
Financial Services Firm
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Connect?
The product has valuable communication features. It also has good performance and stability.
See all answers
What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
See all answers
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that...
See all answers
What do you like most about Webex?
Webex improved our overall team collaboration.
See all answers
What is your experience regarding pricing and costs for Webex?
The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.
See all answers
What needs improvement with Webex?
The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.
See all answers
 

Comparisons

No data available
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Skype for Business vs Webex
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Compared 18% of the time
Zoom vs Webex Logo
Zoom vs Webex
Compared 16% of the time
TeamViewer vs Webex Logo
TeamViewer vs Webex
Compared 10% of the time
Cisco TelePresence vs Webex Logo
Cisco TelePresence vs Webex
Compared 5% of the time
More Webex Competitors
 

Product Reports

Buyer's Guide
Virtual Meetings
March 2025
Adobe Connect reportDownload Adobe Connect product report
Buyer's Guide
Webex
March 2025
Webex reportDownload Webex product report
 

Also Known As

No data available
Cisco Spark
 

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Adobe

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco
 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Buyer's Guide
Adobe Connect vs. Webex
March 2025
Free Report: Adobe Connect vs. Webex
Find out what your peers are saying about Adobe Connect vs. Webex and other solutions. Updated: March 2025.
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