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Adobe Connect vs Zoom comparison

Adobe and Zoom Video Communications are both solutions in the Virtual Meetings category. Adobe is ranked #16 with an average rating of 7.0, while Zoom Video Communications is ranked #1 with an average rating of 8.3. Adobe holds a 2.7% mindshare in VM, compared to Zoom Video Communications’s 11.1% mindshare. Additionally, 90% of Adobe users are willing to recommend the solution, compared to 94% of Zoom Video Communications users who would recommend it.
Adobe Connect
Read 11 Adobe Connect reviews
  • 294 Views
  • 203 Comparison Views
90% willing to recommend
Zoom
Read 210 Zoom reviews
  • 5,977 Views
  • 1,083 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Adobe Connect and Zoom are competitors in the virtual communication space. Zoom seems to have the upper hand due to its extensive functionalities catering to a wider audience.

Features: Adobe Connect offers customizable meeting environments, advanced security controls, and persistent webinar rooms. Zoom provides intuitive screen sharing, seamless device switching, and breakout rooms, making it user-friendly for a broad audience.

Room for Improvement: Adobe Connect could benefit from simplifying its user interface, enhancing mobile integration, and reducing its complexity. Zoom needs to enhance its security features, offer greater customization, and improve its free version's meeting duration limitations.

Ease of Deployment and Customer Service: Adobe Connect's deployment requires technical expertise but offers specialized support for detailed guidance. Zoom's simple setup and comprehensive online resources provide rapid implementation and quick resolution of issues.

Pricing and ROI: Adobe Connect involves higher initial setup costs, delivering long-term value through features and customization. Zoom has a modest entry cost, achieving a faster ROI with cost-effective subscription models and scalable options.

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To learn more, read our detailed Adobe Connect vs. Zoom Report (Updated: April 2025).
Buyer's Guide
Adobe Connect vs. Zoom
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
16th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
210
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.7%, up from 2.1% compared to the previous year. The mindshare of Zoom is 11.1%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Q&A Highlights

JC
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
See all answers
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
Read full review
Kallol Chaudhuri - PeerSpot reviewer
Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.
We are a team located across various locations. Not in the same geographic location. We are distributed. And it's not possible to physically travel and meet people. Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult. The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills. So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it. So it's like a simulation of a real brainstorming session I'd have in a physical space.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has valuable communication features. It also has good performance and stability."
"Screen share and document share are good features."
"It is straightforward to set up."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"I like Adobe Connect because of its flexibility."
"It is a stable product."
"The solution can scale well."
"It trains providers for on-premise deployment in several locations."
"The solution provides good video quality."
"Zoom is scalable, it can handle meetings with lots of delegates."
"The most valuable features of Zoom are the very stable video and audio, the quality of the voice is good, and it is very easy to connect to the sessions. This is also the reason why we use Zoom."
"It's not a big deal to set up a meeting."
"Compared to Teams, Zoom's performance and user interface are better. This is especially the case when you're doing any kind of online presentation, PowerPoint, or team demo. I think Zoom is much more user friendly."
"Zoom is easy for non-tech people to use. It's straightforward and simple."
"The installation process is very simple."
"The most valuable feature is the sharing capabilities. Whether it's a simple screen for PowerPoint or sharing videos, it works really well."
More Zoom pros
 

Cons

"I would like to see btter integration."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"Interface and layout options could be improved."
"The price is a problem."
"Adobe's products are difficult to grasp."
"It needs faster and easier upgrades."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"While the communication and video-audio conferencing features on Zoom are excellent, unlike Microsoft Teams, there is no direct integration with SharePoint. For us, that is the disadvantage of Zoom."
"Making Zoom Phone available in all countries is recommended. It would have been good to connect with people outside using Zoom Phone."
"In general, the price could be a little cheaper."
"The time limitations for the free version should be increased from 40 minutes."
"The updating feature of Zoom needs to be improved."
"The pricing could be improved."
"In the next release, I would like to see an easily accessible bandwidth feature so that you can see how much data you've used on a particular call."
"Zoom's drawing tools could be better integrated."
More Zoom cons
 

Pricing and Cost Advice

"It is expensive."
"Adobe Connect is free of cost."
"The purchasing process is complicated. It would be beneficial if it were more simplified."
"Zoom is free."
"We have an account but we are also using the free version."
"We pay a yearly licensing fee."
"For personal use, I use the free version of Zoom, so I haven't paid anything."
"The cost of Zoom is approximately $150 USD annually."
"Zoom is licensed as a subscription model and it is available on a monthly or yearly basis."
"The exact costs are handled on a corporate level, however, I understand that if you just want to own a license for your small business or something like that, it's around $300 a year, which is very reasonable."
"There is a subscription to use the solution."
More Zoom pricing and cost advice
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Answers from the Community

JC
Jul 24, 2020
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Apr 7, 2020
For training session Webex is best the best solution.
Read full answer
CW
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
Read full answer
See all 4 answers
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
92%
University
1%
Financial Services Firm
1%
Computer Software Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Connect?
The product has valuable communication features. It also has good performance and stability.
See all answers
What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
See all answers
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that...
See all answers
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
See all answers
What do you like most about Zoom?
The product is scalable.
See all answers
What is your experience regarding pricing and costs for Zoom?
There is a concern about the free version's forty-five-minute limit. For education use, having more affordable access through institutions would be beneficial.
See all answers
 

Comparisons

Webex vs Adobe Connect Logo
Webex vs Adobe Connect
Compared 83% of the time
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Webex vs Zoom Logo
Webex vs Zoom
Compared 29% of the time
Skype for Business vs Zoom Logo
Skype for Business vs Zoom
Compared 27% of the time
GoToMeeting vs Zoom Logo
GoToMeeting vs Zoom
Compared 9% of the time
TeamViewer vs Zoom Logo
TeamViewer vs Zoom
Compared 7% of the time
Polycom RealPresence Desktop vs Zoom Logo
Polycom RealPresence Desktop vs Zoom
Compared 4% of the time
More Zoom Competitors
 

Product Reports

Buyer's Guide
Virtual Meetings
April 2025
Adobe Connect reportDownload Adobe Connect product report
Buyer's Guide
Zoom
March 2025
Zoom reportDownload Zoom product report
 

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Adobe

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Zoom Video Communications
 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Buyer's Guide
Adobe Connect vs. Zoom
April 2025
Free Report: Adobe Connect vs. Zoom
Find out what your peers are saying about Adobe Connect vs. Zoom and other solutions. Updated: April 2025.
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