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Adobe Connect vs Zoom comparison

Adobe and Zoom Video Communications are both solutions in the Virtual Meetings category. Adobe is ranked #17 with an average rating of 7.0, while Zoom Video Communications is ranked #1 with an average rating of 8.3. Adobe holds a 2.0% mindshare in VM, compared to Zoom Video Communications’s 11.0% mindshare. Additionally, 90% of Adobe users are willing to recommend the solution, compared to 94% of Zoom Video Communications users who would recommend it.
Adobe Connect
Read 11 Adobe Connect reviews
  • 270 Views
  • 182 Comparison Views
90% willing to recommend
Zoom
Read 209 Zoom reviews
  • 6,532 Views
  • 1,158 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Adobe Connect and Zoom are competitors in the virtual communication space. Zoom seems to have the upper hand due to its extensive functionalities catering to a wider audience.

Features: Adobe Connect offers customizable meeting environments, advanced security controls, and persistent webinar rooms. Zoom provides intuitive screen sharing, seamless device switching, and breakout rooms, making it user-friendly for a broad audience.

Room for Improvement: Adobe Connect could benefit from simplifying its user interface, enhancing mobile integration, and reducing its complexity. Zoom needs to enhance its security features, offer greater customization, and improve its free version's meeting duration limitations.

Ease of Deployment and Customer Service: Adobe Connect's deployment requires technical expertise but offers specialized support for detailed guidance. Zoom's simple setup and comprehensive online resources provide rapid implementation and quick resolution of issues.

Pricing and ROI: Adobe Connect involves higher initial setup costs, delivering long-term value through features and customization. Zoom has a modest entry cost, achieving a faster ROI with cost-effective subscription models and scalable options.

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To learn more, read our detailed Adobe Connect vs. Zoom Report (Updated: March 2025).
Buyer's Guide
Adobe Connect vs. Zoom
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
17th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
209
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.0%, down from 2.3% compared to the previous year. The mindshare of Zoom is 11.0%, down from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Q&A Highlights

JC
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
See all answers
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
Read full review
Kallol Chaudhuri - PeerSpot reviewer
Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.
We are a team located across various locations. Not in the same geographic location. We are distributed. And it's not possible to physically travel and meet people. Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult. The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills. So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it. So it's like a simulation of a real brainstorming session I'd have in a physical space.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Adobe Connect because of its flexibility."
"The product has valuable communication features. It also has good performance and stability."
"It is straightforward to set up."
"It is a stable product."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"It trains providers for on-premise deployment in several locations."
"The solution can scale well."
"Screen share and document share are good features."
"The product is easy to use."
"The most valuable features are that you are able to share the screen, and draw on it."
"The screen sharing capability is useful for teaching."
"The most valuable feature is that it's free."
"You don't need to be technical in order to use it."
"Zoom did everything that we needed it to do."
"The most valuable features for me are the spotlight feature and the ability to share video with audio, which some other platforms, like Microsoft Teams, lack. We use it to present sessions and teach end customers or users."
"The solution is much better and more reliable than Microsoft Teams or Webex."
More Zoom pros
 

Cons

"It needs faster and easier upgrades."
"Adobe's products are difficult to grasp."
"Interface and layout options could be improved."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"I would like to see btter integration."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"The price is a problem."
"The chat functionality that is included is always in plain text, and you cannot change fonts by making them bold or italic. It's a very plain and basic chat."
"The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them."
"The only thing that I can't get to work well is putting one of those little fancy wallpaper picture screens behind me during meetings so that I don't show my house or the room I'm attending from. Everyone is basically working remotely at this point. It would help to just have a neutral professional background for meetings that's easy to add."
"Maybe the UI could be improved a bit."
"They could address the product's limitation of the free version, particularly the 40-minute time constraint on meetings."
"The only issue I have is that some clients have difficulty connecting to the audio side of things."
"Zoom could be more secure."
"They can make it easier to use and more intuitive. Ease of use is always a key for selling a product."
More Zoom cons
 

Pricing and Cost Advice

"Adobe Connect is free of cost."
"It is expensive."
"The purchasing process is complicated. It would be beneficial if it were more simplified."
"Zoom is free."
"We are using the free version of Zoom."
"The annual price of approximately $200 for the solution is reasonable."
"Zoom is free."
"I rate the product's pricing two or three on a scale of one to ten, where one is low price and ten is high price."
"We have subscribed to a package for Zoom and it is a monthly payment."
"As an organization, we are paying a license fee for Zoom. Personally, I use the free version."
"We are on an annual license for the solution. The price of the solution could be less expensive."
More Zoom pricing and cost advice
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Answers from the Community

JC
Jul 24, 2020
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Apr 7, 2020
For training session Webex is best the best solution.
Read full answer
CW
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
Read full answer
See all 4 answers
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
92%
University
1%
Financial Services Firm
1%
Computer Software Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Connect?
The product has valuable communication features. It also has good performance and stability.
See all answers
What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
See all answers
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that...
See all answers
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
See all answers
What do you like most about Zoom?
The product is scalable.
See all answers
What is your experience regarding pricing and costs for Zoom?
There is a concern about the free version's forty-five-minute limit. For education use, having more affordable access through institutions would be beneficial.
See all answers
 

Comparisons

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Compared 9% of the time
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Compared 8% of the time
ON24 Platform vs Zoom Logo
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Compared 6% of the time
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Product Reports

Buyer's Guide
Virtual Meetings
March 2025
Adobe Connect reportDownload Adobe Connect product report
Buyer's Guide
Zoom
March 2025
Zoom reportDownload Zoom product report
 

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Adobe

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Zoom Video Communications
 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Buyer's Guide
Adobe Connect vs. Zoom
March 2025
Free Report: Adobe Connect vs. Zoom
Find out what your peers are saying about Adobe Connect vs. Zoom and other solutions. Updated: March 2025.
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