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Adobe Connect vs Zoom comparison

Adobe and Zoom Video Communications are both solutions in the Virtual Meetings category. Adobe is ranked #17 with an average rating of 7.0, while Zoom Video Communications is ranked #1 with an average rating of 8.3. Adobe holds a 1.7% mindshare in VM, compared to Zoom Video Communications’s 11.5% mindshare. Additionally, 90% of Adobe users are willing to recommend the solution, compared to 94% of Zoom Video Communications users who would recommend it.
Adobe Connect
Read 11 Adobe Connect reviews
  • 270 Views
  • 197 Comparison Views
90% willing to recommend
Zoom
Read 207 Zoom reviews
  • 6,665 Views
  • 1,237 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Adobe Connect and Zoom are competitors in the virtual communication space. Zoom seems to have the upper hand due to its extensive functionalities catering to a wider audience.

Features: Adobe Connect offers customizable meeting environments, advanced security controls, and persistent webinar rooms. Zoom provides intuitive screen sharing, seamless device switching, and breakout rooms, making it user-friendly for a broad audience.

Room for Improvement: Adobe Connect could benefit from simplifying its user interface, enhancing mobile integration, and reducing its complexity. Zoom needs to enhance its security features, offer greater customization, and improve its free version's meeting duration limitations.

Ease of Deployment and Customer Service: Adobe Connect's deployment requires technical expertise but offers specialized support for detailed guidance. Zoom's simple setup and comprehensive online resources provide rapid implementation and quick resolution of issues.

Pricing and ROI: Adobe Connect involves higher initial setup costs, delivering long-term value through features and customization. Zoom has a modest entry cost, achieving a faster ROI with cost-effective subscription models and scalable options.

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To learn more, read our detailed Adobe Connect vs. Zoom Report (Updated: January 2025).
Buyer's Guide
Adobe Connect vs. Zoom
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
17th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
207
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 1.7%, down from 2.5% compared to the previous year. The mindshare of Zoom is 11.5%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Q&A Highlights

JC
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
See all answers
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
Read full review
Kallol Chaudhuri - PeerSpot reviewer
Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.
We are a team located across various locations. Not in the same geographic location. We are distributed. And it's not possible to physically travel and meet people. Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult. The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills. So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it. So it's like a simulation of a real brainstorming session I'd have in a physical space.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable product."
"The solution can scale well."
"The product has valuable communication features. It also has good performance and stability."
"I like Adobe Connect because of its flexibility."
"It is straightforward to set up."
"It trains providers for on-premise deployment in several locations."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"Screen share and document share are good features."
"The most valuable feature of Zoom is the webinars."
"Zoom works fine, and its interface is easier to use than, for example, Teams, which is the other tool I would compare it to. It's also easy to schedule Zoom meetings through Outlook."
"I'm not a really technologically sophisticated user. From my point of view, if I can use it, it's likely very straightforward."
"Zoom is an excellent tool for networking where a number of people can join, each speaking to one another, and appearing on screen."
"Important features include whiteboard control, the ability to set up lobbies, and managing how attendees join the meeting."
"The most valuable features are that you are able to share the screen, and draw on it."
"The solution is easy to set up."
"Overall Zoom functions well."
More Zoom pros
 

Cons

"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"The price is a problem."
"Interface and layout options could be improved."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"It needs faster and easier upgrades."
"Adobe's products are difficult to grasp."
"I would like to see btter integration."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"There are occasional latency, sound and audio quality difficulties."
"Could be more flexible for individuals that do not have the economic capacity."
"The product's stability needs improvement."
"It would be useful, for my purposes, to be able to run a meeting like a webinar where the solution doesn't show all of the people on the actual call. It would be great if it had the flexibility to allow people to "hide" themselves from the meeting, or to give the person running the meeting the capability of choosing who could be seen, or not."
"The interface could be more user-friendly."
"Considering the main function of Zoom, it should make the video functioning part a little bit more friendly."
"Our licensing model prevents us from switching off the meeting recording functionality"
"When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen."
More Zoom cons
 

Pricing and Cost Advice

"The purchasing process is complicated. It would be beneficial if it were more simplified."
"It is expensive."
"Adobe Connect is free of cost."
"Zoom is licensed as a subscription model and it is available on a monthly or yearly basis."
"I have been using the free version of Zoom."
"We have to pay for the product's license."
"There is a yearly license for this solution. I would like it if they offered better prices."
"There is a licensing fee and although the price is fair, it can be a little cheaper."
"The cost of Zoom is approximately $150 USD annually."
"Zoom is free."
"Zoom is free to use."
More Zoom pricing and cost advice
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Answers from the Community

JC
Jul 24, 2020
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Apr 7, 2020
For training session Webex is best the best solution.
Read full answer
CW
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
Read full answer
See all 4 answers
 

Top Industries

By visitors reading reviews
Government
25%
Financial Services Firm
21%
Computer Software Company
17%
Manufacturing Company
9%
Educational Organization
92%
University
1%
Financial Services Firm
1%
Computer Software Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Connect?
The product has valuable communication features. It also has good performance and stability.
See all answers
What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
See all answers
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that...
See all answers
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
See all answers
What do you like most about Zoom?
The product is scalable.
See all answers
What is your experience regarding pricing and costs for Zoom?
I use the free version of Zoom and have not encountered significant issues in its use. I also use the free version of Google Meet.
See all answers
 

Comparisons

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Compared 100% of the time
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Compared 25% of the time
TeamViewer vs Zoom Logo
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Compared 10% of the time
GoToMeeting vs Zoom Logo
GoToMeeting vs Zoom
Compared 10% of the time
Cisco TelePresence vs Zoom Logo
Cisco TelePresence vs Zoom
Compared 6% of the time
More Zoom Competitors
 

Product Reports

Buyer's Guide
Virtual Meetings
February 2025
Adobe Connect reportDownload Adobe Connect product report
Buyer's Guide
Zoom
January 2025
Zoom reportDownload Zoom product report
 

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Adobe

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Zoom Video Communications
 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Buyer's Guide
Adobe Connect vs. Zoom
January 2025
Free Report: Adobe Connect vs. Zoom
Find out what your peers are saying about Adobe Connect vs. Zoom and other solutions. Updated: January 2025.
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