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Adobe Connect vs Zoom comparison

Adobe and Zoom Video Communications are both solutions in the Virtual Meetings category. Adobe is ranked #16 with an average rating of 7.0, while Zoom Video Communications is ranked #1 with an average rating of 8.3. Adobe holds a 1.5% mindshare in VM, compared to Zoom Video Communications’s 11.7% mindshare. Additionally, 90% of Adobe users are willing to recommend the solution, compared to 94% of Zoom Video Communications users who would recommend it.
Adobe Connect
Read 11 Adobe Connect reviews
  • 320 Views
  • 216 Comparison Views
90% willing to recommend
Zoom
Read 207 Zoom reviews
  • 6,974 Views
  • 1,349 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Adobe Connect and Zoom based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Adobe Connect vs. Zoom Report (Updated: December 2024).
Buyer's Guide
Adobe Connect vs. Zoom
December 2024
Download the complete report
Helped 823,875 peers since 2012
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
16th
Average Rating
8.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Number of Reviews
207
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Virtual Meetings category, the mindshare of Adobe Connect is 1.5%, down from 2.6% compared to the previous year. The mindshare of Zoom is 11.7%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Q&A Highlights

JC
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
See all answers
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
Read full review
AlexandruCioruta - PeerSpot reviewer
Easy to use and provides good video and sound quality
I've been using the solution for different vendor meetings and training The most valuable features of Zoom are quick connectivity, screen sharing, and quick response. The solution provides good video and sound quality. The solution's screen-sharing and presentation capabilities are really good.…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable product."
"The solution can scale well."
"It is straightforward to set up."
"It trains providers for on-premise deployment in several locations."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"The product has valuable communication features. It also has good performance and stability."
"I like Adobe Connect because of its flexibility."
"Screen share and document share are good features."
"Zoom provides different background screen functionalities for privacy protection."
"The solution provides good video quality."
"The best thing about Zoom is that it is very easy to use."
"Zoom is scalable, it can handle meetings with lots of delegates."
"The most valuable features of Zoom are the very stable video and audio, the quality of the voice is good, and it is very easy to connect to the sessions. This is also the reason why we use Zoom."
"The most valuable feature is the sharing capabilities. Whether it's a simple screen for PowerPoint or sharing videos, it works really well."
"I have been satisfied with the features and capability of Zoom."
"The solution is stable."
More Zoom pros
 

Cons

"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"I would like to see btter integration."
"It needs faster and easier upgrades."
"Adobe's products are difficult to grasp."
"Interface and layout options could be improved."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"The price is a problem."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"Security is something Zoom lacks. If you're trying to get proprietary buy-in and enterprise buy-in, security is the top priority. And even though the user interface is simple, every solution could use a tune-up in that department."
"Zoom can improve the user-friendliness of the management when you are doing a webinar."
"Issues such as stability, particularly when many people are involved, may arise due to bandwidth rather than Zoom itself. However, Zoom could benefit from enhancements to manage large participant volumes."
"The interface could be more user friendly."
"The solution can improve by having the option to be able to lock the primary speaker on high definition the entire time. Additionally, it would be a benefit to have easy Zoom room-like features for individuals using lightboards. There should be quick invitations and integration with Slack and Outlook."
"We have had some quality and lagging issues with video regardless of connection quality."
"In some cases, I am not able to have a special background during the conversation. It could be because my device is not powerful enough, but I am not able to share a properly designed background. I am having problems setting up my virtual background. It is very easy to set up a virtual background during the conversation with Microsoft Teams, and that's why I like Microsoft Teams, but with Zoom, I find it difficult. I am not able to set up my virtual background very easily. They can look into this area and then see how to improve it."
"We are more inclined to work with Microsoft Teams."
More Zoom cons
 

Pricing and Cost Advice

"The purchasing process is complicated. It would be beneficial if it were more simplified."
"It is expensive."
"Adobe Connect is free of cost."
"Zoom can be used for free."
"I am using the free version of Zoom."
"We generally have a strict budget so the pricing for Zoom is reasonable."
"We have to pay for the product's license."
"I am making yearly payments. So, I am paying 250 USD a year."
"I use the free version that is available, so I'm not sure what the licensing prices are."
"Zoom is free."
"I have been using the free version of Zoom."
More Zoom pricing and cost advice
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Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
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Answers from the Community

JC
Jul 24, 2020
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Apr 7, 2020
For training session Webex is best the best solution.
Read full answer
CW
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
Read full answer
See all 4 answers
 

Top Industries

By visitors reading reviews
Government
19%
Manufacturing Company
18%
Financial Services Firm
18%
Computer Software Company
14%
Educational Organization
91%
University
1%
Financial Services Firm
1%
Computer Software Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Connect?
The product has valuable communication features. It also has good performance and stability.
See all answers
What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
See all answers
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that...
See all answers
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
See all answers
What do you like most about Zoom?
The product is scalable.
See all answers
What is your experience regarding pricing and costs for Zoom?
I use the free version of Zoom and have not encountered significant issues in its use. I also use the free version of Google Meet.
See all answers
 

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Product Reports

Buyer's Guide
Virtual Meetings
November 2024
Adobe Connect reportDownload Adobe Connect product report
Buyer's Guide
Zoom
November 2024
Zoom reportDownload Zoom product report
 

Learn More

Adobe
Zoom Video Communications
 

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Buyer's Guide
Adobe Connect vs. Zoom
December 2024
Free Report: Adobe Connect vs. Zoom
Find out what your peers are saying about Adobe Connect vs. Zoom and other solutions. Updated: December 2024.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.