GoToMeeting vs Zoom comparison

"It's easy to set up."

"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."

"The most important feature for me was the iPhone app."

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""

"The solution worked well specifically for audio meetings."

"The installation process is very simple."

"The solution is easy to use with an easy user interface."

"You can have multiple connections so that everybody can interact. You can change your background. If you're in your home and you don't want people to know what it looks like, you can pretty much change the background to any background that you want."

"The initial setup is easy."

"The ability to share content is a great feature."

"Zoom is quite easy to use and user-friendly."

"Zoom has facilitated our remote and hybrid meetings, particularly in the context of our agile processes such as scrum. In the past, estimating story points required physical presence in a room, where we would use visual cues or hand gestures. We can create polls with Zoom and share them with team members for direct input. The recording feature is also good. Additionally, features like whiteboarding allow for specific collaboration sessions tailored to different team members' needs. Auto-scheduling meetings and integration with Microsoft Outlook make organizing and attending meetings effortless. Overall, the product is good and convenient."

"Compared to Teams, Zoom's performance and user interface are better. This is especially the case when you're doing any kind of online presentation, PowerPoint, or team demo. I think Zoom is much more user friendly."

"The sound quality is good but the video quality needs improvement."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"GoToMeeting is too slow, which is why we no longer use it."

"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."

"I would like to see better support for mobile devices."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"Extra security would be a good added feature."

"If Zoom added the feature of Zoom Phone so that I can use it as a phone, it would be much better."

"Security is something Zoom lacks. If you're trying to get proprietary buy-in and enterprise buy-in, security is the top priority. And even though the user interface is simple, every solution could use a tune-up in that department."

"Zoom lacks dashboards, more could be included."

"The solution is not very useful for chat and lacks highlighting functionality."

"We would like to have the ability to connect people using phone numbers so that non-Zoom users can join conversations."

"The security can be improved because this is one of the reasons that my organization prefers to use Skype."

"In general, the price could be a little cheaper."

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

"I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes."

"My organization has a yearly license for Zoom."

"We have an annual subscription to the solution. The price could be reduced."

"Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense."

"I am using the free version, so I don't pay anything to use it."

"The pricing is reasonable."

"We generally have a strict budget so the pricing for Zoom is reasonable."

"We are using the free version of the solution."