GoToMeeting vs Zoom comparison

"It's cost-effective."

"Even for somebody who does not have a lot of experience, they can easily use it."

"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."

"The most valuable feature is the dial-in capability."

"It works, it's reliable."

"We can record meetings and share the screen with participants."

"The key advantage of GoToMeeting is the ability to use it without installing anything."

"It's easy to set up."

"It's easy to use and at this point, it's certainly ubiquitous. It's everywhere."

"The most valuable feature is push notifications"

"The Mozilla extension is useful to schedule meetings."

"The video stream is very cool, and it's an efficient solution."

"I rate Zoom as a seven out of ten. This is because it is much easier to use than Microsoft Teams."

"It is a game-changer for virtual communication, and it is incredibly user-friendly, making it a go-to choice for remote meetings, webinars, and online collaboration."

"Zoom is pretty safe and secure."

"Zoom is incredibly easy to install. You can download it immediately on a mobile phone or go to the website. You don't need a lot of IT skills to get it running."

"I would like to see better support for mobile devices."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"The solution could always be more secure."

"Zoom could improve by allowing multiple users to share their screens at the same time."

"When you are connected to one device and you're going to log into another one, Zoom should ask you to transfer without having to disconnect you."

"Could be more flexible for individuals that do not have the economic capacity."

"I don't have any particular issues, but I think the user interface could be improved. Previously, I used Microsoft Teams, where the chat, video, and audio options were all easily accessible in one place, making the user experience smoother. In Zoom, it's a bit more manual. For example, we must use external chat options like Slack and manually send the Zoom URL link to initiate a chat. In MicrosoftTeams, you can directly call and chat with someone from the contact list simultaneously."

"It would be helpful if Zoom could integrate with our medical systems."

"The tool could be more user-friendly, especially for finding options to present screens."

"The technical support is very bad."

"Additional end-user features like polling would be beneficial."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"GoToMeeting is a little bit expensive compared to other products."

"Zoom is free."

"We are using the free version of Zoom."

"I am not paying any licensing costs for the solution."

"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."

"I use the free version that is available, so I'm not sure what the licensing prices are."

"We pay a yearly licensing fee."

"The solution's pricing is good."

"The version I am using of Zoom is free."