GoToMeeting and TeamViewer Business compete in the online meeting and remote support space. TeamViewer Business has the upper hand in value through its extensive feature set and security, while GoToMeeting stands out in ease of use and support.
Features: GoToMeeting provides user-friendly scheduling, reliable video conferencing, and a lightweight interface that enhances meeting experiences. TeamViewer Business offers comprehensive remote support, advanced security, and versatility across multiple operating systems.
Room for Improvement: GoToMeeting could enhance its advanced security features, expand integration capabilities, and offer more customization options. TeamViewer Business might improve ease of use for non-technical users, simplify the interface for better accessibility, and reduce complexity in setup procedures.
Ease of Deployment and Customer Service: GoToMeeting is noted for a straightforward deployment process and good customer service, facilitating quick implementation. TeamViewer Business is also efficiently deployable and supports a broader range of devices and operating systems with great customer support.
Pricing and ROI: GoToMeeting offers a cost-effective initial setup with a solid return on investment through practical conferencing tools. TeamViewer Business, while potentially costlier, provides an excellent long-term ROI with its advanced features and capabilities for businesses prioritizing comprehensive remote access and support.
| Product | Market Share (%) |
|---|---|
| TeamViewer Business | 6.9% |
| GoToMeeting | 3.3% |
| Other | 89.8% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 2 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 29 |
| Large Enterprise | 26 |
GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.
TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.
TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.
What are the key features of TeamViewer Business?In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.
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