GoToMeeting and TeamViewer compete in remote collaboration and support. GoToMeeting excels in pricing and support, while TeamViewer offers a more comprehensive feature set, making it ideal for users prioritizing functionality.
Features: GoToMeeting offers HD video conferencing, real-time screen sharing, and seamless integration with business apps. TeamViewer is renowned for its remote control capabilities, cross-platform access, and support for augmented reality.
Room for Improvement: GoToMeeting could enhance its remote support capabilities, offer more robust screen control features, and provide better integration with diverse IT environments. TeamViewer might improve its conferencing features, develop a simpler user interface for novices, and reduce licensing costs for businesses.
Ease of Deployment and Customer Service: GoToMeeting offers straightforward deployment with excellent customer support, making online meetings and webinars efficient. TeamViewer provides an easy installation process with comprehensive support options, catering to IT support needs.
Pricing and ROI: GoToMeeting has a transparent pricing structure, offering a cost-effective solution for conferencing needs, especially for businesses. TeamViewer, although more expensive, promises better ROI with its extensive feature set geared towards remote access and support functionalities.
GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer Features
TeamViewer has many valuable key features. Some of the most useful ones include:
TeamViewer Benefits
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.