GoToMeeting vs TeamViewer comparison

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GoToMeeting

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and TeamViewer compete in remote collaboration and support. GoToMeeting excels in pricing and support, while TeamViewer offers a more comprehensive feature set, making it ideal for users prioritizing functionality.

Features: GoToMeeting offers HD video conferencing, real-time screen sharing, and seamless integration with business apps. TeamViewer is renowned for its remote control capabilities, cross-platform access, and support for augmented reality.

Room for Improvement: GoToMeeting could enhance its remote support capabilities, offer more robust screen control features, and provide better integration with diverse IT environments. TeamViewer might improve its conferencing features, develop a simpler user interface for novices, and reduce licensing costs for businesses.

Ease of Deployment and Customer Service: GoToMeeting offers straightforward deployment with excellent customer support, making online meetings and webinars efficient. TeamViewer provides an easy installation process with comprehensive support options, catering to IT support needs.

Pricing and ROI: GoToMeeting has a transparent pricing structure, offering a cost-effective solution for conferencing needs, especially for businesses. TeamViewer, although more expensive, promises better ROI with its extensive feature set geared towards remote access and support functionalities.

To learn more, read our detailed GoToMeeting vs. TeamViewer Report (Updated: July 2025).

GoToMeeting vs. TeamViewer

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

9th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

7th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Access (3rd)

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, down from 4.5% compared to the previous year. The mindshare of TeamViewer is 6.9%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

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Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The key advantage of GoToMeeting is the ability to use it without installing anything."

"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

"It works, it's reliable."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"The most important feature for me was the iPhone app."

"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."

More GoToMeeting pros

"I don't know of any performance problems with TeamViewer - generally, it's a stable product."

"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."

"I have been satisfied with TeamViewer overall."

"The most valuable feature of TeamViewer is its ease of use."

"From my perspective, the most important is the login."

"The most valuable features of I use TeamViewer are the ease of access and frequent updates."

"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."

"TeamViewer is a step ahead of solutions like, for example, AnyDesk."

More TeamViewer pros

Cons

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

"The solution could scale a bit easier if you need to add more people to meetings."

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

"The sound quality is good but the video quality needs improvement."

"Manageability needs to be improved."

"The product itself doesn't stand out against other options on the market."

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

More GoToMeeting cons

"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."

"The product can sometimes crash."

"TeamViewer has a legacy and may not be using the latest UI trends."

"The performance could always be better."

"TeamViewer could be more secure."

"It becomes complicated to switch from one monitor to another for different windows."

"The product's expensive nature is an area of concern where improvements are required."

"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."

More TeamViewer cons

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

"Negotiate for discounts."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

"The cost is in the thousands of dollars per year."

"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."

"There is no license needed to use TeamViewer."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."

"It would be nice if it is cheaper."

"We use the free version of TeamViewer."

More TeamViewer pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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861,524 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

23%

Performing Arts

12%

Computer Software Company

12%

Educational Organization

10%

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

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Product Reports

Download GoToMeeting product report

GoToMeeting

July 2025

Download TeamViewer product report

June 2025

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross