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GoToMeeting pros and cons

Vendor: GoTo
4.0 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Ease of setup and login for attendees is a key advantage.
GoToMeeting is cost-effective and reliable for audio meetings.
The dial-in capability and low latency provide seamless meeting interaction.
Allows presenters to manage seminars smoothly with features like screen sharing and whiteboarding.
Security is robust, helping users reduce physical travel by hosting meetings online.

CONS

GoToMeeting has poor error recovery and struggles with network glitches.
Non-IT users find GoToMeeting enrollment difficult.
GoToMeeting experiences stability issues during sessions.
The recording functionality was limited to admins, causing potential issues if recordings were missed.
Adding more participants to GoToMeeting meetings is not seamless.
 

GoToMeeting Pros review quotes

it_user620046 - PeerSpot reviewer
Principal Engineer III with 11-50 employees
Dec 26, 2017
Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio.
JA
Owner at UNIWAN.BE SPRL
Mar 30, 2020
The key advantage of GoToMeeting is the ability to use it without installing anything.
GH
Member Data Security Council of India at Sysnet Global Technologies
Apr 5, 2020
Even for somebody who does not have a lot of experience, they can easily use it.
Learn what your peers think about GoToMeeting. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
BS
Technical Director at Phase Pacific
Apr 6, 2020
It's cost-effective.
NB
Manager Service Delivery at a tech company
Apr 6, 2020
GoToMeeting is very handy. It's good software. I would definitely recommend it.
AM
IT Manager at Capital Guidance
Apr 16, 2020
The most valuable feature is the dial-in capability.
it_user1194327 - PeerSpot reviewer
Senior Program Manager at a consultancy with 1-10 employees
Apr 23, 2020
The most important feature for me was the iPhone app.
ER
Network Manager at a tech services company with 51-200 employees
Apr 23, 2020
Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality.
reviewer1141647 - PeerSpot reviewer
General Manager at a comms service provider with 51-200 employees
Apr 30, 2020
I like GoToMeeting because it is lighter than other solutions, such as Webex.
it_user1345305 - PeerSpot reviewer
Director - Global Delivery at a tech services company with 201-500 employees
May 18, 2020
There is no lagging and the meeting interaction is seamless.
 

GoToMeeting Cons review quotes

it_user620046 - PeerSpot reviewer
Principal Engineer III with 11-50 employees
Dec 26, 2017
Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches.
JA
Owner at UNIWAN.BE SPRL
Mar 30, 2020
The enrolment for a non-IT user should be easier. It should be simplified for non-IT users.
GH
Member Data Security Council of India at Sysnet Global Technologies
Apr 5, 2020
It is not so stable.
Learn what your peers think about GoToMeeting. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
BS
Technical Director at Phase Pacific
Apr 6, 2020
The newer user interface takes a bit longer to get used to.
NB
Manager Service Delivery at a tech company
Apr 6, 2020
In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment.
AM
IT Manager at Capital Guidance
Apr 16, 2020
Manageability needs to be improved.
it_user1194327 - PeerSpot reviewer
Senior Program Manager at a consultancy with 1-10 employees
Apr 23, 2020
GoToMeeting is too slow, which is why we no longer use it.
ER
Network Manager at a tech services company with 51-200 employees
Apr 23, 2020
The sound quality is good but the video quality needs improvement.
reviewer1141647 - PeerSpot reviewer
General Manager at a comms service provider with 51-200 employees
Apr 30, 2020
The interface is a little outdated and could be better.
it_user1345305 - PeerSpot reviewer
Director - Global Delivery at a tech services company with 201-500 employees
May 18, 2020
I would like to see better support for mobile devices.