Try our new research platform with insights from 80,000+ expert users
GoToMeeting Logo

GoToMeeting pros and cons

Vendor: GoTo
4.0 out of 5
679 followers
Post review
 

GoToMeeting Pros review quotes

Jacky Hood - PeerSpot reviewer
Jul 18, 2020
GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting.
PS
Jun 2, 2020
We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us.
Steve Abshire - PeerSpot reviewer
Aug 23, 2022
GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use.
Learn what your peers think about GoToMeeting. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,354 professionals have used our research since 2012.
teamlead968247 - PeerSpot reviewer
Jan 18, 2022
Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product.
Gavin Tomlins - PeerSpot reviewer
May 5, 2023
Reduced the need for physically commuting between offices.
JS
May 28, 2020
I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips.
reviewer1238094 - PeerSpot reviewer
Oct 9, 2021
It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free."
reviewer1294581 - PeerSpot reviewer
Apr 25, 2022
It works, it's reliable.
reviewer1025835 - PeerSpot reviewer
Dec 2, 2021
The solution worked well specifically for audio meetings.
reviewer1194327 - PeerSpot reviewer
Apr 23, 2020
The most important feature for me was the iPhone app.
 

GoToMeeting Cons review quotes

Jacky Hood - PeerSpot reviewer
Jul 18, 2020
I didn't like the fact that they tried to make their new version look like Zoom.
PS
Jun 2, 2020
In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that.
Steve Abshire - PeerSpot reviewer
Aug 23, 2022
Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.
Learn what your peers think about GoToMeeting. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,354 professionals have used our research since 2012.
teamlead968247 - PeerSpot reviewer
Jan 18, 2022
The solution could always be more secure.
Gavin Tomlins - PeerSpot reviewer
May 5, 2023
Lacks ease of connectivity, calendar integrations, and third-party app integrations.
JS
May 28, 2020
I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible.
reviewer1238094 - PeerSpot reviewer
Oct 9, 2021
GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure.
reviewer1294581 - PeerSpot reviewer
Apr 25, 2022
Sometimes we'll run into issues where firewall rules aren't set correctly and won't work.
reviewer1025835 - PeerSpot reviewer
Dec 2, 2021
The solution could scale a bit easier if you need to add more people to meetings.
reviewer1194327 - PeerSpot reviewer
Apr 23, 2020
GoToMeeting is too slow, which is why we no longer use it.