GoToMeeting vs GoToWebinar comparison

GoToMeeting and GoToWebinar are both solutions in the Virtual Meetings category. GoToMeeting is ranked #8 with an average rating of 9.5, while GoToWebinar is ranked #18. GoToMeeting holds a 3.3% mindshare in VM, compared to GoToWebinar’s 2.0% mindshare. Additionally, 88% of GoToMeeting users are willing to recommend the solution, compared to 100% of GoToWebinar users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

531 Views
531 Comparison Views

88% willing to recommend

GoToWebinar

Read 8 GoToWebinar reviews

298 Views
298 Comparison Views

100% willing to recommend

GoToMeeting

GoToWebinar

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and GoToWebinar compete in the online communication category, specializing in meetings and webinars respectively. GoToWebinar often has an edge due to advanced webinar capabilities, whereas GoToMeeting is favored for its cost-effectiveness and reliable support for basic meeting needs.

Features: GoToMeeting provides HD video conferencing, seamless screen sharing, and integration with Microsoft Office and other tools. It is lightweight, with low latency and stable performance. GoToWebinar offers automated email reminders, audience engagement tools, and detailed event analytics, essential for large-scale webinars and interactive sessions.

Room for Improvement: GoToMeeting could enhance its feature set to include more sophisticated analytics and engagement tools. Improvements in the scalability for larger meetings and more robust integration features would be beneficial. GoToWebinar, while strong in features, could simplify its interface for easier use and deployment. Enhancing the ease of switching between features without complexity and optimizing the setup times would improve user experience. Additionally, more straightforward pricing details could be offered.

Ease of Deployment and Customer Service: GoToMeeting is appreciated for its user-friendly deployment and minimal setup, supported by dependable customer service. It offers ease of use even for users with limited technical experience. On the other hand, GoToWebinar, while providing excellent customer service, has a more complex deployment due to its advanced features tailored for large-scale webinars.

Pricing and ROI: GoToMeeting generally has a lower initial setup cost, making it a cost-effective option for routine meetings, delivering a good ROI with fundamental but effective features. GoToWebinar's higher entry cost is justified by its extensive features designed to engage large audiences and maximize webinar impact, potentially offering greater ROI for those prioritizing webinars.

To learn more, read our detailed GoToMeeting vs. GoToWebinar Report (Updated: September 2025).

Buyer's Guide

GoToMeeting vs. GoToWebinar

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

GoToWebinar

Ranking in Virtual Meetings

18th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.1% compared to the previous year. The mindshare of GoToWebinar is 2.0%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
GoToMeeting	3.3%
GoToWebinar	2.0%
Other	94.7%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

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RITA Conroy-Martin

Director of Marketing at a manufacturing company with 51-200 employees

Video library is a great tool and it enables good customization; feels a little antiquated and rusty

I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."

"Even for somebody who does not have a lot of experience, they can easily use it."

"The most important feature for me was the iPhone app."

"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."

"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."

"We can record meetings and share the screen with participants."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

More GoToMeeting pros

"The interface is browser-based and simple, which is an advantage over other solutions."

"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."

"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."

"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."

Cons

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

"The interface is a little outdated and could be better."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

More GoToMeeting cons

"The sharing of cameras is limited to meeting organizers."

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

"GoToWebinar would be improved with the inclusion of support for video endpoints."

"The platform feels old and a little rusty, more could be invested into the look and feel of it."

Pricing and Cost Advice

"Negotiate for discounts."

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"This is a free solution."

"It is a monthly subscription and the price is quite expensive if you're not paying annually."

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

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What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

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Comparisons

Skype for Business vs GoToMeeting

Compared 30% of the time

Zoom Workplace Business vs GoToMeeting

Compared 23% of the time

Webex vs GoToMeeting

Compared 17% of the time

TeamViewer Business vs GoToMeeting

Compared 16% of the time

Microsoft Teams vs GoToMeeting

Compared 14% of the time

More GoToMeeting Competitors

Microsoft Teams vs GoToWebinar

Compared 46% of the time

Webex vs GoToWebinar

Compared 33% of the time

Zoom Workplace Business vs GoToWebinar

Compared 21% of the time

More GoToWebinar Competitors

Product Reports

Buyer's Guide

GoToMeeting

October 2025

Download GoToMeeting product report

Buyer's Guide

GoToWebinar

October 2025

Download GoToWebinar product report

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Web conferencing SaaS for larger webinars

GoTo

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction

Buyer's Guide

GoToMeeting vs. GoToWebinar

September 2025

Free Report: GoToMeeting vs. GoToWebinar

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.