GoToMeeting vs GoToWebinar comparison

GoToMeeting and GoToWebinar are both solutions in the Virtual Meetings category. GoToMeeting is ranked #9 with an average rating of 8.0, while GoToWebinar is ranked #24. GoToMeeting holds a 3.5% mindshare in VM, compared to GoToWebinar’s 2.0% mindshare. Additionally, 88% of GoToMeeting users are willing to recommend the solution, compared to 100% of GoToWebinar users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

727 Views
361 Comparison Views

88% willing to recommend

GoToWebinar

Read 8 GoToWebinar reviews

215 Views
173 Comparison Views

100% willing to recommend

GoToMeeting

GoToWebinar

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and GoToWebinar compete in the online communication category, specializing in meetings and webinars respectively. GoToWebinar often has an edge due to advanced webinar capabilities, whereas GoToMeeting is favored for its cost-effectiveness and reliable support for basic meeting needs.

Features: GoToMeeting provides HD video conferencing, seamless screen sharing, and integration with Microsoft Office and other tools. It is lightweight, with low latency and stable performance. GoToWebinar offers automated email reminders, audience engagement tools, and detailed event analytics, essential for large-scale webinars and interactive sessions.

Room for Improvement: GoToMeeting could enhance its feature set to include more sophisticated analytics and engagement tools. Improvements in the scalability for larger meetings and more robust integration features would be beneficial. GoToWebinar, while strong in features, could simplify its interface for easier use and deployment. Enhancing the ease of switching between features without complexity and optimizing the setup times would improve user experience. Additionally, more straightforward pricing details could be offered.

Ease of Deployment and Customer Service: GoToMeeting is appreciated for its user-friendly deployment and minimal setup, supported by dependable customer service. It offers ease of use even for users with limited technical experience. On the other hand, GoToWebinar, while providing excellent customer service, has a more complex deployment due to its advanced features tailored for large-scale webinars.

Pricing and ROI: GoToMeeting generally has a lower initial setup cost, making it a cost-effective option for routine meetings, delivering a good ROI with fundamental but effective features. GoToWebinar's higher entry cost is justified by its extensive features designed to engage large audiences and maximize webinar impact, potentially offering greater ROI for those prioritizing webinars.

To learn more, read our detailed GoToMeeting vs. GoToWebinar Report (Updated: January 2025).

Buyer's Guide

GoToMeeting vs. GoToWebinar

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

9th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

GoToWebinar

Ranking in Virtual Meetings

24th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.5%, down from 4.1% compared to the previous year. The mindshare of GoToWebinar is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Jacky Hood

CEO at FieldDay Solutions, Inc.

A straightforward setup with good stability and decent pricing

The new version crashes my ISP. I don't like the new version. I hope they continue to support the Classic version. I didn't like the fact that LogMeIn tried to make their new version look like Zoom. The feature in the Classic version includes a little panel for GoToMeeting to be off to the side, and it doesn't interfere with your browser. It is much better. All these companies, including the new version of GoToMeeting, have a useless bunch of controls at the top that blocks the tabs of your browser. This makes it so that you can't jump around from tab to tab when you're showing your screen. Those controls are so tiny. Yesterday I was on a session on one of the products (not GTM), and it had shrunk it down to one inch by one inch. It was so small that I couldn't find the tab to make it bigger. That's a big issue. In this attempt to look like Zoom, GTM has gone to the extent where the controls are a little skinny line above your browser. That's not good. The controls need to be highly visible, and contrast so they are easy to read and find. It would be nice if they would have a whiteboard where everybody in the meeting can draw or write on it. We use Google Docs for that purpose, but Google Docs doesn't really allow you to draw. When I was running a different college system, the college system had a whiteboard. All the students and the teachers could all write on the whiteboard with their fingers, as I recall. It'd be nice if they would have something similar available in the future.

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RITA Conroy-Martin

Director of Marketing at a manufacturing company with 51-200 employees

Video library is a great tool and it enables good customization; feels a little antiquated and rusty

I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Even for somebody who does not have a lot of experience, they can easily use it."

"Reduced the need for physically commuting between offices."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"The solution worked well specifically for audio meetings."

"There is no lagging and the meeting interaction is seamless."

"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

"It works, it's reliable."

More GoToMeeting pros

"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."

"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."

"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."

"The interface is browser-based and simple, which is an advantage over other solutions."

Cons

"The solution could scale a bit easier if you need to add more people to meetings."

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

"GoToMeeting is too slow, which is why we no longer use it."

"The sound quality is good but the video quality needs improvement."

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"I would like to see better support for mobile devices."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"I didn't like the fact that they tried to make their new version look like Zoom."

More GoToMeeting cons

"The sharing of cameras is limited to meeting organizers."

"GoToWebinar would be improved with the inclusion of support for video endpoints."

"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

"The platform feels old and a little rusty, more could be invested into the look and feel of it."

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

"Negotiate for discounts."

"It is a monthly subscription and the price is quite expensive if you're not paying annually."

"This is a free solution."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

17%

Educational Organization

15%

Real Estate/Law Firm

11%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about GoToMeeting?

Reduced the need for physically commuting between offices.

See all answers

What is your experience regarding pricing and costs for GoToMeeting?

This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.

See all answers

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

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Comparisons

Skype for Business vs GoToMeeting

Compared 57% of the time

Zoom vs GoToMeeting

Compared 43% of the time

More GoToMeeting Competitors

Microsoft Teams vs GoToWebinar

Compared 100% of the time

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Product Reports

Buyer's Guide

GoToMeeting

February 2025

Download GoToMeeting product report

Buyer's Guide

GoToWebinar

February 2025

Download GoToWebinar product report

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Web conferencing SaaS for larger webinars

GoTo

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction

Buyer's Guide

GoToMeeting vs. GoToWebinar

January 2025

Free Report: GoToMeeting vs. GoToWebinar

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.