GoToWebinar vs Microsoft Teams comparison

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #24, while Microsoft is ranked #4 with an average rating of 8.4. GoTo holds a 2.0% mindshare in VM, compared to Microsoft’s 2.7% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

GoToWebinar

Read 8 GoToWebinar reviews

253 Views
165 Comparison Views

100% willing to recommend

Microsoft Teams

Read 166 Microsoft Teams reviews

456 Views
183 Comparison Views

95% willing to recommend

GoToWebinar

Microsoft Teams

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToWebinar and Microsoft Teams are products in the web conferencing category, each addressing unique business requirements. Microsoft Teams seems to have the upper hand due to its extensive feature set, catering to a broader range of collaboration needs.

Features: GoToWebinar offers high-quality webinar capabilities with features like automatic recording and transcription, polling, and in-depth analytics. Microsoft Teams provides a comprehensive suite for team collaboration, integrating chat, file sharing, and video conferencing.

Room for Improvement: GoToWebinar could enhance its integration with other business tools, improve user interface flexibility, and expand its mobile platform capabilities. Microsoft Teams might improve its interface speed, reduce resource demands, and expand its webinar-specific features for larger audiences.

Ease of Deployment and Customer Service: GoToWebinar provides an uncomplicated setup with reliable customer support, ideal for standalone webinar services. Microsoft Teams offers seamless integration with Microsoft 365 tools, simplifying deployment for organizations already utilizing these products, ensuring a smoother user experience.

Pricing and ROI: GoToWebinar operates on a subscription-based model focusing on webinar functions, with ROI depending on usage. Microsoft Teams, bundled with most Microsoft 365 plans, emerges as a cost-effective solution with potential for higher ROI due to its varied functionalities.

To learn more, read our detailed GoToWebinar vs. Microsoft Teams Report (Updated: March 2025).

Buyer's Guide

GoToWebinar vs. Microsoft Teams

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToWebinar

Ranking in Virtual Meetings

24th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Teams

Ranking in Virtual Meetings

4th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

166

Ranking in other categories

Enterprise Social Software (1st)

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.0%, up from 1.9% compared to the previous year. The mindshare of Microsoft Teams is 2.7%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

RITA Conroy-Martin

Director of Marketing at a manufacturing company with 51-200 employees

Video library is a great tool and it enables good customization; feels a little antiquated and rusty

I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.

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Arun Srivastav

CEO at Planfirma Technologies Private Limited

Seamless presentation and collaboration enhance organizational productivity

There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."

"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."

"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."

"The interface is browser-based and simple, which is an advantage over other solutions."

"You can ping, chat, and call someone, and at the same time, on the next tab, you can see all the documents related to what someone is referring to."

"The most valuable feature of Microsoft Teams is that I can attach files in any format."

"The tool's integration with OneNote and Power BI is good. The current version of Microsoft Teams is significantly more user-friendly compared to previous versions. I find it easy to handle any user needs and provide assistance. The device installation process is straightforward, and configuring it for users is not complicated. This seamless and user-friendly experience makes it easy to connect with everyone."

"I think what the team likes most is the improvements when it comes to communication."

"The most valuable features of Microsoft Teams are video conferencing, chat function, and the one that shows you that you've got new messages."

"The solution has improved internal collaboration. We can seamlessly interact on a number of documents by projecting them on the screen. This experience is not with internal teams but with clients as well."

"I think it is stable when I use it for meetings with my customers...The initial setup of Microsoft Teams is easy."

"The product enables us to create teams for specific projects."

More Microsoft Teams pros

Cons

"The sharing of cameras is limited to meeting organizers."

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

"GoToWebinar would be improved with the inclusion of support for video endpoints."

"The platform feels old and a little rusty, more could be invested into the look and feel of it."

"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

"We face issues related to screen-sharing and stability. It is very difficult to get Microsoft's support to troubleshoot the issues. The product also needs to update its recording features."

"Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."

"The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time."

"User interface could be improved"

"On rare occasions, it freezes and some people will lose sound or they could lose video."

"I have faced issues with connection. Maybe, it's an issue from my side. The company accounts in Teams has some issues as well. I could not establish calls with certain domains, and then the product asked me to buy a professional account. The problem with Teams is that they are split between professional or company accounts and personal accounts. It's not very clear how you can go from one to another. That's the main issue with teams."

"The solution's recording could be improved because it is not as good as other products."

"Microsoft Teams should include the possibility of creating questionnaires or polls during webinars, whereby the people watching can answer the questionnaires in real time."

More Microsoft Teams cons

Pricing and Cost Advice

"This is a free solution."

"It is a monthly subscription and the price is quite expensive if you're not paying annually."

"The pricing for Teams is very competitive."

"You don't buy only the Teams license; you buy it as part of the Microsoft 365 bundle."

"Pricing is free to a threshold and then after that you have to license per user."

"The solution's pricing is average."

"It costs around $12 for SharePoint and Teams per user."

"The solution is part of enterprise Microsoft 365 licensing."

"I would rate the product's pricing an eight out of ten."

"The tool is cheaper than Google Meet. I rate it a three out of four."

More Microsoft Teams pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

72%

Financial Services Firm

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

See all answers

What is your experience regarding pricing and costs for Microsoft Teams?

I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...

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What needs improvement with Microsoft Teams?

Improvements could be made in utilizing AI features, such as getting a transcript of meetings. During my usage, there were no AI features available.

See all answers

Comparisons

Webex vs GoToWebinar

Compared 47% of the time

More GoToWebinar Competitors

Atlassian Confluence vs Microsoft Teams

Compared 31% of the time

Symphony vs Microsoft Teams

Compared 29% of the time

Loom vs Microsoft Teams

Compared 12% of the time

SharePoint vs Microsoft Teams

Compared 11% of the time

More Microsoft Teams Competitors

Product Reports

Buyer's Guide

GoToWebinar

March 2025

Download GoToWebinar product report

Buyer's Guide

Microsoft Teams

March 2025

Download Microsoft Teams product report

Also Known As

No data available

MS Teams

Overview

Web conferencing SaaS for larger webinars

GoTo

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Microsoft

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction

Honeywll, AIRFRANCE, AccuWeather, Lilly

Buyer's Guide

GoToWebinar vs. Microsoft Teams

March 2025

Free Report: GoToWebinar vs. Microsoft Teams

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