Microsoft Teams Reviews

Name: Microsoft Teams
Brand: Microsoft
Rating: 4.1 (163 reviews)

Vendor: Microsoft

4.1 out of 5

163 reviews
95% willing to recommend

380 followers

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What is Microsoft Teams?

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

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Microsoft Teams is the #1 ranked solution in top Enterprise Social Software and #4 ranked solution in top Virtual Meetings solutions. PeerSpot users give Microsoft Teams an average rating of 8.2 out of 10. Based on the analysis of the 163 most recent Microsoft Teams reviews, the overall sentiment is positive, with a sentiment score of 7.9. (Among the highest in the category). Microsoft Teams is most commonly compared to GoToMeeting: Microsoft Teams vs GoToMeeting. Microsoft Teams is popular among the midsize enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 70% of all views.

Helped 824,053 peers since 2012

Featured reviews

Santhosh Varghese

Director - Cloud Security at Mastercard

I would rate Teams's stability as a nine out of ten. However, some recent updates have made it less stable. I find it a little bit choppy. Sometimes, I find the network quality is not very good with low bandwidth. So, sometimes, when you have low bandwidth the quality becomes very poor. So, you have to optimize your usage.

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Dhiman Majhi

Associate Network Engineer at NTT DATA, Inc.

The installation is very, very easy. You can go to Google, search for Microsoft Teams, and easily install the desktop version. It's the easiest process, not complex at all. It's a smooth application. It will take around a few seconds, but it depends on your hardware capability and your devices.

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MikeSmith16

Technical Project Manager at a retailer with 10,001+ employees

I find using Jira to create and share files within the channels very convenient. We can add simple things like spreadsheets or whiteboards to a channel, and all the sharing is done automatically. For example, when working on a project, I start a new channel, and everyone knows to go there to find all our documentation. In a previous company, we set up tenants in every country and replaced expensive telephony solutions with phone numbers directly connected to those tenants, reducing costs. It has helped me manage tasks in projects. In a channel, when tasks are open in a Jira board, you can assign them there, and they're constantly visible to all the tech people assigned to that project. It's easier for everyone to see where we are and what's outstanding. Microsoft has recently introduced Copilot in Teams. It's great for transcribing meetings and providing summaries. By the time you finish a meeting, the full summary is complete, which means less note-taking. You can also input multiple documents and get Copilot to summarize them. While it still needs some fine-tuning and sense-checking, it certainly saves time.

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Microsoft Teams mindshare

Product category:

As of December 2024, the mindshare of Microsoft Teams in the Virtual Meetings category stands at 2.7%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Virtual Meetings

PeerAnalyst reports

Type	Title	Date
Category	Virtual Meetings	Dec 20, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 20, 2024	Download
Comparison	Microsoft Teams vs Zoom	Dec 20, 2024	Download
Comparison	Microsoft Teams vs Webex	Dec 20, 2024	Download
Comparison	Microsoft Teams vs Skype for Business	Dec 20, 2024	Download

Title	Rating	Mindshare	Recommending
GoToMeeting	4.0	3.9%	88%	26 interviews Add to research
GoToWebinar	4.2	2.0%	100%	8 interviews Add to research

Valuable Features

"All the functions I needed were supported very well, making the product very effective."
"The installation is very, very easy."
"I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls."

Room for Improvement

"Improvements could be made in utilizing AI features, such as getting a transcript of meetings."
"Teams requires a stronger network for joining conversations and meetings."
"Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and other video conferencing tools."

ROI

Pricing

"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
"I don't think the solution is as expensive as big Webex licenses. It doesn't usually offer one-on-one licenses, so it's hard to compare. It's more expensive than the Google equivalent, but you can't replace Microsoft Teams with Google's offering."
"The solution's pricing is average."

Deployment

Stability

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Teams Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

70%

Financial Services Firm

Government

Computer Software Company

Manufacturing Company

University

Healthcare Company

Insurance Company

Energy/Utilities Company

Retailer

Non Profit

Comms Service Provider

Transportation Company

Compare Microsoft Teams with alternative products

Learn more about Microsoft Teams

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Microsoft Teams was previously known as MS Teams.