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Microsoft Teams pros and cons

Vendor: Microsoft
4.1 out of 5
Badge Ranked 1
382 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Teams is an excellent all-around communication tool for business purposes, enabling improved interaction between teams and within each team.
The chat functionality is highly valued, supporting instant messaging with enhanced capabilities for team collaboration.
Video conferencing and audio calls offer clear communication with features like background customization and the ability to host large meetings seamlessly.
Microsoft Teams supports real-time collaboration and file sharing, integrating smoothly with Microsoft solutions and apps like OneDrive, SharePoint, and Power BI.
Integration capabilities with other tools, robust security, scalability, and ease of use make Microsoft Teams a trusted choice for organizations worldwide.

CONS

Synchronization and stability issues need improvement, as Teams occasionally experiences freezes and sound or video loss.
The mobile app lacks many features available on desktop and web versions, which leads to inconsistent user experiences across platforms.
Teams is quite demanding on bandwidth, causing issues during heavy usage, especially in home environments lacking enterprise-class bandwidth.
Integration with Outlook could be improved, which can cause compatibility issues and hinder seamless operation.
Handling of meetings and file sharing can be cumbersome, requiring more clicks compared to competitors, which affects efficiency.
 

Microsoft Teams Pros review quotes

TB
Nov 23, 2020
This solution is great for ad hoc video conferencing. It's so easy to start a meeting.
JV
Jul 13, 2020
The integration of online jobs and documents is one of the most valuable aspects of the solution. The ability to integrate tasks and to assign tasks to certain people is great.
reviewer1140330 - PeerSpot reviewer
Oct 17, 2019
It is an excellent all-around communications tool that works well for business purposes.
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,161 professionals have used our research since 2012.
reviewer1209240 - PeerSpot reviewer
Oct 16, 2019
The product is continually growing to add new features and functionality.
SB
Jun 25, 2020
Microsoft Teams has helped us improve collaboration through the use of chats, as well as conferencing, voice calls, knowledge management, and maintaining a repository.
reviewer1074798 - PeerSpot reviewer
Oct 15, 2019
I think what the team likes most is the improvements when it comes to communication.
Anthony Alvarico - PeerSpot reviewer
Jun 15, 2020
Message and chat retention is a valuable feature.
MS
Feb 20, 2024
One of the most valuable aspects is the ability to record sessions on Teams, which is a beneficial feature.
Johnson Mwambingu - PeerSpot reviewer
Jul 19, 2024
I like the whiteboard feature as well. I'm able to scribble some stuff if I need to explain a couple of items.
Cory Bergstrom - PeerSpot reviewer
Jun 30, 2023
The product has improved communication in our organization.
 

Microsoft Teams Cons review quotes

TB
Nov 23, 2020
The solution should standardize the options across platforms. What I mean by that is, sometimes, on the mobile, there are not the same options and set up features and functions as are available on the web or on the desktop app. Everything should have the exact same functionality, otherwise, it's difficult if some people are on mobile and others are on desktop.
JV
Jul 13, 2020
I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look.
reviewer1140330 - PeerSpot reviewer
Oct 17, 2019
It may be a little daunting to learn and is still a tool in development.
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,161 professionals have used our research since 2012.
reviewer1209240 - PeerSpot reviewer
Oct 16, 2019
The product is immature and lacks some of the features and functionality you would expect in a collaboration tool.
SB
Jun 25, 2020
Microsoft Teams is quite demanding on bandwidth, which has been a problem during the COVID situation because we don't get enterprise-class bandwidth at home.
reviewer1074798 - PeerSpot reviewer
Oct 15, 2019
I would say that Microsoft Team invitations from the calendar within the solution could be improved.
Anthony Alvarico - PeerSpot reviewer
Jun 15, 2020
Technical support could be improved.
MS
Feb 20, 2024
At times, we encounter difficulties with remote access through Teams, which requires improvement.
Johnson Mwambingu - PeerSpot reviewer
Jul 19, 2024
We had some upstream outages which impacted collaboration.
Cory Bergstrom - PeerSpot reviewer
Jun 30, 2023
The integration with SharePoint can be cumbersome at times.