GoToMeeting vs Microsoft Teams comparison

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #9 with an average rating of 8.0, while Microsoft is ranked #4 with an average rating of 8.4. GoTo holds a 3.6% mindshare in VM, compared to Microsoft’s 2.6% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

816 Views
369 Comparison Views

88% willing to recommend

Microsoft Teams

Read 163 Microsoft Teams reviews

385 Views
151 Comparison Views

95% willing to recommend

GoToMeeting

Microsoft Teams

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between GoToMeeting and Microsoft Teams based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed GoToMeeting vs. Microsoft Teams Report (Updated: January 2025).

Buyer's Guide

GoToMeeting vs. Microsoft Teams

January 2025

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Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

9th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Teams

Ranking in Virtual Meetings

4th

Average Rating

8.2

Reviews Sentiment

7.9

Number of Reviews

163

Ranking in other categories

Enterprise Social Software (1st)

Mindshare comparison

As of January 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.6%, down from 4.1% compared to the previous year. The mindshare of Microsoft Teams is 2.6%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Jacky Hood

CEO at FieldDay Solutions, Inc.

A straightforward setup with good stability and decent pricing

The new version crashes my ISP. I don't like the new version. I hope they continue to support the Classic version. I didn't like the fact that LogMeIn tried to make their new version look like Zoom. The feature in the Classic version includes a little panel for GoToMeeting to be off to the side, and it doesn't interfere with your browser. It is much better. All these companies, including the new version of GoToMeeting, have a useless bunch of controls at the top that blocks the tabs of your browser. This makes it so that you can't jump around from tab to tab when you're showing your screen. Those controls are so tiny. Yesterday I was on a session on one of the products (not GTM), and it had shrunk it down to one inch by one inch. It was so small that I couldn't find the tab to make it bigger. That's a big issue. In this attempt to look like Zoom, GTM has gone to the extent where the controls are a little skinny line above your browser. That's not good. The controls need to be highly visible, and contrast so they are easy to read and find. It would be nice if they would have a whiteboard where everybody in the meeting can draw or write on it. We use Google Docs for that purpose, but Google Docs doesn't really allow you to draw. When I was running a different college system, the college system had a whiteboard. All the students and the teachers could all write on the whiteboard with their fingers, as I recall. It'd be nice if they would have something similar available in the future.

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Dhiman Majhi

Associate Network Engineer at NTT DATA, Inc.

Offers good background effects for video, and very light, smooth, and reliable

Compared to Zoom, which also requires a subscription-like Teams, Teams requires a stronger network for joining conversations and meetings. Ssometimes, there's lagging. Sometimes, there are call log issues. I think maybe the call log shows "bad network connection" even when the network is fine. Sometimes, if you have bad network connectivity, it shows automatically, and the call goes on hold. But when you're continuously in a meeting for one or two hours, screen sharing, or providing remote troubleshooting, sometimes the Teams call goes on hold. That might be something that needs improvement. So the lagging can be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the dial-in capability."

"Reduced the need for physically commuting between offices."

"Even for somebody who does not have a lot of experience, they can easily use it."

"We can record meetings and share the screen with participants."

"It's cost-effective."

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""

"There is no lagging and the meeting interaction is seamless."

More GoToMeeting pros

"The solution's technical support team is helpful."

"Microsoft Teams is much easier to collaborate, and its meetings are quite easy to explain things."

"I think communication is the best feature overall. We use Microsoft Teams for chat, video, and audio communications, so communication is the most valuable feature. Video communication has improved our productivity. We often need to review the code of some developers, which means we need to see their shared screen. So, I think the screen-sharing feature is the best one for us."

"The integration of online jobs and documents is one of the most valuable aspects of the solution. The ability to integrate tasks and to assign tasks to certain people is great."

"The most valuable features are visual and audio, as they are very clear with no interruptions."

"The most valuable feature is the ability to have remote meetings with customers and colleagues."

"Sharing screens is valuable."

"Multiple channels and tools for recording."

More Microsoft Teams pros

Cons

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"GoToMeeting is too slow, which is why we no longer use it."

"I would like to see better support for mobile devices."

"The interface is a little outdated and could be better."

"The newer user interface takes a bit longer to get used to."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

More GoToMeeting cons

"The solution’s pricing could be improved."

"The solution needs to improve the APIs."

"Teams requires a stronger network for joining conversations and meetings."

"One thing that needs improvement in the solution is licensing tools within the application, preferably on a per-user basis. Also, it would be great if the contacts list could be synced between it and Outlook. If I receive an email in Outlook, I can easily create a meeting with that person's credentials. But I must manually find and enter their email address in Microsoft Teams. It's a small thing, but it can be frustrating."

"The solution's security features could be improved."

"They could enhance the product's stability and integration features."

"The solution needs to be more stable. I have found Zoom to be more stable than Teams."

"The solution should include features like scripting, meeting summarization, and automated notes."

More Microsoft Teams cons

Pricing and Cost Advice

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."

"The challenge with Microsoft's licensing model is that the prices are on the higher side, especially for companies that have more users where spending a lot on licenses may be required."

"There is a need to pay for the licensing... I know that the payments are made on a yearly basis...There are no extra costs in addition to the standard licensing."

"It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."

"I would rate the product's pricing an eight out of ten."

"Its pricing is reasonable."

"I rate Microsoft Teams an eight out of ten for its pricing."

"The solution has a reasonable price in the market."

More Microsoft Teams pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

University

19%

Computer Software Company

17%

Educational Organization

15%

Financial Services Firm

14%

Educational Organization

72%

Financial Services Firm

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about GoToMeeting?

Reduced the need for physically commuting between offices.

See all answers

What is your experience regarding pricing and costs for GoToMeeting?

This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.

See all answers

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

See all answers

What is your experience regarding pricing and costs for Microsoft Teams?

I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...

See all answers

What needs improvement with Microsoft Teams?

Improvements could be made in utilizing AI features, such as getting a transcript of meetings. During my usage, there were no AI features available.

See all answers

Comparisons

Skype for Business vs GoToMeeting

Compared 60% of the time

Zoom vs GoToMeeting

Compared 40% of the time

More GoToMeeting Competitors

Atlassian Confluence vs Microsoft Teams

Compared 27% of the time

Symphony vs Microsoft Teams

Compared 19% of the time

SharePoint vs Microsoft Teams

Compared 17% of the time

Loom vs Microsoft Teams

Compared 10% of the time

GoToWebinar vs Microsoft Teams

Compared 8% of the time

More Microsoft Teams Competitors

Product Reports

Buyer's Guide

GoToMeeting

January 2025

Download GoToMeeting product report

Buyer's Guide

Microsoft Teams

January 2025

Download Microsoft Teams product report

Also Known As

No data available

MS Teams

Learn More

GoTo

Microsoft

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Honeywll, AIRFRANCE, AccuWeather, Lilly

Buyer's Guide

GoToMeeting vs. Microsoft Teams

January 2025

Free Report: GoToMeeting vs. Microsoft Teams

Find out what your peers are saying about GoToMeeting vs. Microsoft Teams and other solutions. Updated: January 2025.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.