GoToMeeting vs Microsoft Teams comparison

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #9 with an average rating of 8.0, while Microsoft is ranked #4 with an average rating of 8.4. GoTo holds a 3.9% mindshare in VM, compared to Microsoft’s 2.7% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

844 Views
384 Comparison Views

88% willing to recommend

Microsoft Teams

Read 163 Microsoft Teams reviews

347 Views
144 Comparison Views

95% willing to recommend

GoToMeeting

Microsoft Teams

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between GoToMeeting and Microsoft Teams based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed GoToMeeting vs. Microsoft Teams Report (Updated: December 2024).

Buyer's Guide

GoToMeeting vs. Microsoft Teams

December 2024

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Helped 824,053 peers since 2012

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

9th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Teams

Ranking in Virtual Meetings

4th

Average Rating

8.2

Reviews Sentiment

7.9

Number of Reviews

163

Ranking in other categories

Enterprise Social Software (1st)

Mindshare comparison

As of December 2024, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.9%, down from 4.1% compared to the previous year. The mindshare of Microsoft Teams is 2.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

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Santhosh Varghese

Director - Cloud Security at Mastercard

Whiteboard and content sharing features are good

I would rate Teams's stability as a nine out of ten. However, some recent updates have made it less stable. I find it a little bit choppy. Sometimes, I find the network quality is not very good with low bandwidth. So, sometimes, when you have low bandwidth the quality becomes very poor. So, you have to optimize your usage.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can record meetings and share the screen with participants."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"The most important feature for me was the iPhone app."

"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."

"Even for somebody who does not have a lot of experience, they can easily use it."

"It's cost-effective."

"The key advantage of GoToMeeting is the ability to use it without installing anything."

"It's easy to set up."

More GoToMeeting pros

"The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly."

"I like the tool's screen share feature."

"The solution's stability is quite good, and it doesn't crash and freeze up when you have a large number of users."

"We didn't face any problems with the product's scalability. Scalability-wise, I rate the solution a ten out of ten."

"We can build a team with a group of people and upload documents."

"I think what the team likes most is the improvements when it comes to communication."

"The corporate world widely accepts the solution for virtual meetings. Also, it has good availability."

"This is a stable solution, I have not faced any problems using the video conferencing."

More Microsoft Teams pros

Cons

"I didn't like the fact that they tried to make their new version look like Zoom."

"The interface is a little outdated and could be better."

"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."

"The solution could scale a bit easier if you need to add more people to meetings."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

"GoToMeeting is too slow, which is why we no longer use it."

More GoToMeeting cons

"This solution is not as popular for companies to use as other solutions making it a disadvantage."

"The solution's security feature needs enhancement for external collaborations with business partners and vendors."

"Sometimes, other participants cannot see the shared screen during meetings. The tool also needs to automatically switch to devices as we change them. When I try to switch audio from speaker to Bluetooth, I have to manually do that."

"The product is immature and lacks some of the features and functionality you would expect in a collaboration tool."

"One area where the product could be improved is its operational memory utilization."

"In future releases, short voice messages would be useful."

"We occasionally have issues with synchronization between different dates. This aspect of stability needs improvement."

"It is challenging to navigate the setting for the screen-sharing feature."

More Microsoft Teams cons

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"I rate the pricing as a five on a scale of one to ten, where one is cheap, and ten is expensive."

"The solution's pricing is reasonable and I would rate it an eight out of ten."

"The challenge with Microsoft's licensing model is that the prices are on the higher side, especially for companies that have more users where spending a lot on licenses may be required."

"The solution's cost is high."

"It costs around $12 for SharePoint and Teams per user."

"The tool's price is high and I would rate it an eight out of ten."

"The solution has a reasonable price in the market."

"The tool comes as part of the Office 365 bundle and you don't have to pay anything extra."

More Microsoft Teams pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

University

25%

Computer Software Company

17%

Educational Organization

14%

Financial Services Firm

13%

Educational Organization

70%

Financial Services Firm

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about GoToMeeting?

Reduced the need for physically commuting between offices.

See all answers

What is your experience regarding pricing and costs for GoToMeeting?

This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.

See all answers

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

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What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

See all answers

What is your experience regarding pricing and costs for Microsoft Teams?

I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...

See all answers

What needs improvement with Microsoft Teams?

Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and othe...

See all answers

Comparisons

Skype for Business vs GoToMeeting

Compared 60% of the time

Zoom vs GoToMeeting

Compared 40% of the time

More GoToMeeting Competitors

Atlassian Confluence vs Microsoft Teams

Compared 27% of the time

Symphony vs Microsoft Teams

Compared 19% of the time

SharePoint vs Microsoft Teams

Compared 17% of the time

Loom vs Microsoft Teams

Compared 10% of the time

GoToWebinar vs Microsoft Teams

Compared 8% of the time

More Microsoft Teams Competitors

Product Reports

Buyer's Guide

GoToMeeting

December 2024

Download GoToMeeting product report

Buyer's Guide

Microsoft Teams

December 2024

Download Microsoft Teams product report

Also Known As

No data available

MS Teams

Learn More

GoTo

Microsoft

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Honeywll, AIRFRANCE, AccuWeather, Lilly

Buyer's Guide

GoToMeeting vs. Microsoft Teams

December 2024

Free Report: GoToMeeting vs. Microsoft Teams

Find out what your peers are saying about GoToMeeting vs. Microsoft Teams and other solutions. Updated: December 2024.

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824,053 professionals have used our research since 2012.

See our GoToMeeting vs. Microsoft Teams report.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.