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GoToMeeting vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
9th
Average Rating
8.0
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Virtual Meetings
4th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
162
Ranking in other categories
Enterprise Social Software (1st)
 

Mindshare comparison

As of November 2024, in the Virtual Meetings category, the mindshare of GoToMeeting is 4.0%, down from 4.1% compared to the previous year. The mindshare of Microsoft Teams is 2.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Steve Abshire - PeerSpot reviewer
It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.
Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.
Santhosh Varghese - PeerSpot reviewer
Whiteboard and content sharing features are good
I would rate Teams's stability as a nine out of ten. However, some recent updates have made it less stable. I find it a little bit choppy. Sometimes, I find the network quality is not very good with low bandwidth. So, sometimes, when you have low bandwidth the quality becomes very poor. So, you have to optimize your usage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature for me was the iPhone app."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"Even for somebody who does not have a lot of experience, they can easily use it."
"We can record meetings and share the screen with participants."
"It's easy to set up."
"It's cost-effective."
"Its feature that allows for meetings is very good. Also, the solution's performance has been good, and there have been no issues. I rate the performance of the solution a ten out of ten."
"It provides a collaborative space for efficient work processes."
"The chat functionality is the solution's most valuable feature."
"The most valuable feature is the ability to collaborate."
"Microsoft Teams can facilitate the broadcast of information and distribution of tasks through a single platform."
"The solution's stability is quite good, and it doesn't crash and freeze up when you have a large number of users."
"The video conferencing is good."
"I don't have to physically go to the meetings; I can do it virtually."
 

Cons

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"The solution could scale a bit easier if you need to add more people to meetings."
"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."
"Manageability needs to be improved."
"I would like to see better support for mobile devices."
"GoToMeeting is too slow, which is why we no longer use it."
"The interface is a little outdated and could be better."
"I didn't like the fact that they tried to make their new version look like Zoom."
"Screen sharing sometimes causes the solution to crash."
"In the next release, I would like to have the interface modernized and brought more up to date."
"The biggest issue is web content."
"Since Microsoft Teams is a typical Microsoft product, inviting guest users to the conversation can be problematic if they're not in the active directory."
"In terms of functionality, I would like to see support for multi-user or multiple windows for the File structure."
"This solution is not as popular for companies to use as other solutions making it a disadvantage."
"The solution needs to be integrated with Microsoft Planner. I have also faced issues with stability in the first month."
"I had to type the team members versus being able to set up a team's group of names as you can do with Outlook."
 

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"Negotiate for discounts."
"I use Teams' free version."
"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
"We have a license for the solution."
"The tool is cheaper than Google Meet. I rate it a three out of four."
"The solution's pricing is fair enough and not expensive. Teams' licensing costs are yearly. However, Zoom is less expensive."
"I rate Microsoft Teams an eight out of ten for its pricing."
"The solution is expensive and I would rate it a nine out of ten."
"The pricing for Teams is very competitive."
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Top Industries

By visitors reading reviews
University
22%
Computer Software Company
15%
Educational Organization
13%
Financial Services Firm
12%
Educational Organization
70%
Financial Services Firm
7%
Government
3%
Computer Software Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GoToMeeting?
Reduced the need for physically commuting between offices.
What is your experience regarding pricing and costs for GoToMeeting?
This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...
What needs improvement with Microsoft Teams?
Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and othe...
 

Comparisons

 

Also Known As

No data available
MS Teams
 

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Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about GoToMeeting vs. Microsoft Teams and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.