Try our new research platform with insights from 80,000+ expert users

GoToMeeting vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
9th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Virtual Meetings
4th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
163
Ranking in other categories
Enterprise Social Software (1st)
 

Mindshare comparison

As of February 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.5%, down from 4.1% compared to the previous year. The mindshare of Microsoft Teams is 2.7%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Jacky Hood - PeerSpot reviewer
A straightforward setup with good stability and decent pricing
The new version crashes my ISP. I don't like the new version. I hope they continue to support the Classic version. I didn't like the fact that LogMeIn tried to make their new version look like Zoom. The feature in the Classic version includes a little panel for GoToMeeting to be off to the side, and it doesn't interfere with your browser. It is much better. All these companies, including the new version of GoToMeeting, have a useless bunch of controls at the top that blocks the tabs of your browser. This makes it so that you can't jump around from tab to tab when you're showing your screen. Those controls are so tiny. Yesterday I was on a session on one of the products (not GTM), and it had shrunk it down to one inch by one inch. It was so small that I couldn't find the tab to make it bigger. That's a big issue. In this attempt to look like Zoom, GTM has gone to the extent where the controls are a little skinny line above your browser. That's not good. The controls need to be highly visible, and contrast so they are easy to read and find. It would be nice if they would have a whiteboard where everybody in the meeting can draw or write on it. We use Google Docs for that purpose, but Google Docs doesn't really allow you to draw. When I was running a different college system, the college system had a whiteboard. All the students and the teachers could all write on the whiteboard with their fingers, as I recall. It'd be nice if they would have something similar available in the future.
Santhosh Varghese - PeerSpot reviewer
Whiteboard and content sharing features are good
I would rate Teams's stability as a nine out of ten. However, some recent updates have made it less stable. I find it a little bit choppy. Sometimes, I find the network quality is not very good with low bandwidth. So, sometimes, when you have low bandwidth the quality becomes very poor. So, you have to optimize your usage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"There is no lagging and the meeting interaction is seamless."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"The solution worked well specifically for audio meetings."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"It's cost-effective."
"Reduced the need for physically commuting between offices."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"The tool is very useful since it helps us to share documents and make calls."
"This is a reliable and stable solution."
"SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature."
"The chat functionality is the solution's most valuable feature."
"The platform has facilitated our communication and collaboration, especially in a remote or hybrid work environment."
"The instant messaging and video meeting features in Microsoft Teams improve my productivity the most. Instant messaging allows for faster responses compared to email. With many colleagues working remotely, video meetings are often the only way to connect. I could even participate in my last meeting while driving to another city. Having meetings, with some people in a meeting room and others joining remotely, is also very useful."
"I think what the team likes most is the improvements when it comes to communication."
"The initial setup was okay."
 

Cons

"The interface is a little outdated and could be better."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."
"The sound quality is good but the video quality needs improvement."
"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"The solution could always be more secure."
"The solution could scale a bit easier if you need to add more people to meetings."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"The solution needs to integrate ChatGPT so that the solution can summarize the meetings. The solution needs integration with AI. Copilot is already in the pipeline."
"I would say that Microsoft Team invitations from the calendar within the solution could be improved."
"The whiteboarding area in the tool has certain shortcomings where improvements are required."
"The solution should offer a way for people to virtually raise their hands in a meeting so that everyone can speak. There's a user voice for this already, but it would help if there was some sort of visual cue as well."
"It could be improved if it was easier to use and the interface was revamped."
"The integration with SharePoint can be cumbersome at times."
"On rare occasions, it freezes and some people will lose sound or they could lose video."
"The solution needs to improve the APIs."
 

Pricing and Cost Advice

"Negotiate for discounts."
"GoToMeeting is a little bit expensive compared to other products."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"It is the standard license which is part of many Office packets."
"The solution is expensive and I would rate it a nine out of ten."
"There is a need to pay for the licensing... I know that the payments are made on a yearly basis...There are no extra costs in addition to the standard licensing."
"The standalone license is not cheap."
"It is moderately expensive than other Microsoft products."
"It is a bit more than moderately expensive."
"The product is expensive."
"Microsoft Teams is priced less than other solutions, such as Bridge."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
837,501 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
17%
Educational Organization
16%
Real Estate/Law Firm
11%
Educational Organization
73%
Financial Services Firm
7%
Government
3%
Computer Software Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GoToMeeting?
Reduced the need for physically commuting between offices.
What is your experience regarding pricing and costs for GoToMeeting?
This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...
What needs improvement with Microsoft Teams?
Improvements could be made in utilizing AI features, such as getting a transcript of meetings. During my usage, there were no AI features available.
 

Comparisons

 

Also Known As

No data available
MS Teams
 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about GoToMeeting vs. Microsoft Teams and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.