Atlassian Confluence and Microsoft Teams both compete in the collaborative software solutions category. Based on feature strengths and integration capabilities, Microsoft Teams has an upper hand in communication and integration with Microsoft 365 tools, while Confluence excels in document management and collaborative editing.
Features: Atlassian Confluence offers flexible content creation, an advanced permissions system, and seamless Jira integration, ideal for document management and collaboration. Microsoft Teams stands out with robust video conferencing, team communication, and file management, integrating tightly with Microsoft 365, enhancing productivity for existing Microsoft users.
Room for Improvement: Atlassian Confluence could enhance its search functionality, improve integrations with external content, and make user permissions more intuitive. Microsoft Teams faces challenges with high memory usage, mobile app features, and SharePoint integration stability, with some users noting it can be bandwidth-heavy and lacking certain intuitive features.
Ease of Deployment and Customer Service: Both offer flexible deployment options; Confluence is noted for hybrid deployment capabilities, while Teams offers a robust cloud-based approach with Microsoft 365 integration. While Confluence generally has positive support feedback, Teams benefits from extensive online resources, though direct support can be slower to access.
Pricing and ROI: Confluence is initially cost-effective but can become expensive with more users and plugin requirements, suitable for smaller document-centric teams. Microsoft Teams, included in Microsoft 365 packages, offers competitive pricing and cost savings, especially benefiting organizations already using Microsoft services.
Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.
Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.
Confluence has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
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We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.
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