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Atlassian Confluence vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
103
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Knowledge Management Software (1st)
Microsoft Teams
Ranking in Enterprise Social Software
1st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
163
Ranking in other categories
Virtual Meetings (4th)
 

Mindshare comparison

As of January 2025, in the Enterprise Social Software category, the mindshare of Atlassian Confluence is 10.4%, down from 17.8% compared to the previous year. The mindshare of Microsoft Teams is 11.7%, down from 18.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Massimo Banzi - PeerSpot reviewer
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.
Dhiman Majhi - PeerSpot reviewer
Offers good background effects for video, and very light, smooth, and reliable
Compared to Zoom, which also requires a subscription-like Teams, Teams requires a stronger network for joining conversations and meetings. Ssometimes, there's lagging. Sometimes, there are call log issues. I think maybe the call log shows "bad network connection" even when the network is fine. Sometimes, if you have bad network connectivity, it shows automatically, and the call goes on hold. But when you're continuously in a meeting for one or two hours, screen sharing, or providing remote troubleshooting, sometimes the Teams call goes on hold. That might be something that needs improvement. So the lagging can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"The most valuable feature of Atlassian Confluence it's very easy to use and there are different options."
"I love the reports and the Confluence board."
"Confluence can link any ticket or task from JIRA to be included on the Confluence page."
"The solution is very intuitive and provides excellent content management."
"The solution offers a lot of freedom when drafting directly online."
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area."
"With Confluence, everything is in one place, so it's easy to find documentation."
"It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you can easily share presentations."
"The tool's user interface is very good."
"The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat."
"It's great for meeting conferences."
"The chat functionality is the solution's most valuable feature."
"The solution's most valuable feature is connecting calls to concerned people anytime. It works much faster."
"It is a stable solution."
"I use the solution to chat with my team."
 

Cons

"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"The UX is a little bit all over the place."
"The one way in which this solution could be improved is by offering better design and UI."
"When editing a page with many iterations, it takes time to scroll down to the last iteration."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"Confluence could incorporate stronger records management and automation features. The current management structure is too open, which becomes an issue."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"Atlassian Confluence could improve the stability, there are timeouts sometimes."
"Microsoft Teams' current features are not user-friendly, making it difficult for end-users to locate and understand them. There have also been issues with crashes, which is a concern in the current scenario."
"The solution is very expensive and I won't be able to afford it personally."
"The way we test the audio devices must be improved."
"The product's performance has certain shortcomings that require improvement."
"The interface must be more user-friendly."
"For future releases, I would like to see Microsoft Teams to make a lighter application and drop some features."
"The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools."
"I would like to get less frequent updates from the solution."
 

Pricing and Cost Advice

"Licenses are quite expensive"
"There is a license needed to use Atlassian Confluence."
"The price of the on-premises data center version is too expensive."
"Maybe we're only using 10% of it, but we have to pay for everything."
"This is a very expensive solution."
"For us, it's free to use. We don't pay any licensing."
"We pay $350 a month to use the solution."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"The product is expensive, and I rate its pricing a ten out of ten."
"There is a need to pay for the licensing... I know that the payments are made on a yearly basis...There are no extra costs in addition to the standard licensing."
"Microsoft Teams comes free if you're using it in an organization."
"If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
"Microsoft Teams' pricing is fine."
"The solution is affordable."
"The tool's price is part of MS Office 365 and I would rate its pricing five out of ten. The tool's licensing costs are monthly."
"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
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Answers from the Community

NC
Nov 17, 2021
Nov 17, 2021
Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki. And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again. We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the lic...
See 2 answers
TS
Oct 18, 2021
Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki. And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again. We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the licensing for on-premise is exorbitantly high and you are practically forced to store the data on the Atlassian servers. That's why we have several projects underway that aim to replace JIRA, Confluence, etc. And it is a great joy and relief for all team members to be getting closer to this goal.
Nov 17, 2021
Microsoft Teams has good conference call quality and is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything very easy. One click to schedule the meeting, one click activates the meeting. It's that easy. They offer different options with backgrounds, which our teams like very much. One favorite feature is the repository, which is great for knowledge management. We can store and retrieve documents, maintain control, and collaborate freely and easily with each other. We would like to see the same functionality between mobile and desktop applications, though. Some of the features vary greatly and this can make things difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video. The Wiki software that comes with Atlassian Confluence is great. Atlassian Confluence is extremely intuitive and user-friendly; you don’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are one of our favorite features. Atlassian Confluence recently stopped offering the self-hosted version of the product. The cloud-based service currently offered can be very expensive for smaller companies. There could also be more flexibility when it comes to editing a page to make it look the way you want it to look. Conclusion For what we were looking for, we felt Microsoft Teams was the best fit. You get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the Microsoft ecosystem made it a very easy choice for us.
 

Top Industries

By visitors reading reviews
Educational Organization
73%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Educational Organization
72%
Financial Services Firm
7%
Government
3%
Computer Software Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Atlassian products, including Confluence, have yearly price increases of approximately five to twenty percent.
What needs improvement with Atlassian Confluence?
There is a significant difference between the data center version and the cloud version of Confluence. Providing the same features in both versions would be beneficial. Additionally, there is no fu...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...
What needs improvement with Microsoft Teams?
Improvements could be made in utilizing AI features, such as getting a transcript of meetings. During my usage, there were no AI features available.
 

Also Known As

Confluence
MS Teams
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Atlassian Confluence vs. Microsoft Teams and other solutions. Updated: January 2025.
831,481 professionals have used our research since 2012.