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Atlassian Confluence vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Atlassian Confluence
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
103
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Knowledge Management Software (1st)
Microsoft Teams
Ranking in Enterprise Social Software
1st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
163
Ranking in other categories
Virtual Meetings (4th)
 

Mindshare comparison

As of December 2024, in the Enterprise Social Software category, the mindshare of Atlassian Confluence is 10.0%, down from 17.8% compared to the previous year. The mindshare of Microsoft Teams is 11.9%, down from 18.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Massimo Banzi - PeerSpot reviewer
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.
Santhosh Varghese - PeerSpot reviewer
Whiteboard and content sharing features are good
I would rate Teams's stability as a nine out of ten. However, some recent updates have made it less stable. I find it a little bit choppy. Sometimes, I find the network quality is not very good with low bandwidth. So, sometimes, when you have low bandwidth the quality becomes very poor. So, you have to optimize your usage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions"
"The solution is very intuitive and provides excellent content management."
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"As for valuable features, the team management features help us to share information very easily."
"The solution is stable."
"It seems highly scalable. There are 500 end users using this solution."
"It is stable and reliable."
"I like the solution's chat and meeting feature. We have different teams and the product helps us to communicate fastly. Within five minutes all the teams can be on the same page."
"The most valuable features of Microsoft Teams are video conferencing, chat function, and the one that shows you that you've got new messages."
"I find the ability to maintain group and conference information for project-related work useful."
"Using the solution's screen-sharing feature, we can go through a document together and take control."
"Its feature that allows for meetings is very good. Also, the solution's performance has been good, and there have been no issues. I rate the performance of the solution a ten out of ten."
"The most valuable feature of the solution is its newest rolled-out feature, called the town hall meeting feature."
"It is easy to coordinate with the technical support team in case of queries."
"The tool's integration with OneNote and Power BI is good. The current version of Microsoft Teams is significantly more user-friendly compared to previous versions. I find it easy to handle any user needs and provide assistance. The device installation process is straightforward, and configuring it for users is not complicated. This seamless and user-friendly experience makes it easy to connect with everyone."
 

Cons

"The dashboards should be improved."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"I would like to see more macros provided by the company included in the license."
"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"It lacks ease of integration."
"Atlassian needs to provide the source editor or a built-in plugin."
"There's a feature that can send a notification to Team's channel, but I think there's no way to have it escalated on something like that."
"We have experienced response delays with the product. It can be hard to understand where to click in the solution. Also, the solution should incorporate videos like 'How to use Teams' that can be popularized among customers."
"The solution's customer support should be faster and more responsive."
"The solution's security feature needs enhancement for external collaborations with business partners and vendors."
"To Do tasks’ ease of use should be improved."
"Inability to see large numbers of participants."
"I'd like Microsoft to start adding more AI functionality into Teams."
"The user interface is slightly weak in Microsoft Teams and could be improved."
 

Pricing and Cost Advice

"The issues I have with the pricing are in respect to the add-ons."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"Maybe we're only using 10% of it, but we have to pay for everything."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"Licenses are quite expensive"
"Confluence charges an extra fee for analytics."
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
"When you purchase this solution you get some support."
"Microsoft Teams comes free if you're using it in an organization."
"I rate the pricing as a five on a scale of one to ten, where one is cheap, and ten is expensive."
"My understanding is that there are licensing fees, but I'm not sure how much they might be."
"The product is expensive, and I rate its pricing a ten out of ten."
"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
"We have a license for the solution."
"I would rate the product's pricing an eight out of ten."
"Microsoft Teams comes with a yearly subscription, which is not very expensive."
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Answers from the Community

NC
Nov 17, 2021
Nov 17, 2021
Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki. And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again. We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the lic...
See 2 answers
TS
Oct 18, 2021
Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki. And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again. We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the licensing for on-premise is exorbitantly high and you are practically forced to store the data on the Atlassian servers. That's why we have several projects underway that aim to replace JIRA, Confluence, etc. And it is a great joy and relief for all team members to be getting closer to this goal.
Nov 17, 2021
Microsoft Teams has good conference call quality and is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything very easy. One click to schedule the meeting, one click activates the meeting. It's that easy. They offer different options with backgrounds, which our teams like very much. One favorite feature is the repository, which is great for knowledge management. We can store and retrieve documents, maintain control, and collaborate freely and easily with each other. We would like to see the same functionality between mobile and desktop applications, though. Some of the features vary greatly and this can make things difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video. The Wiki software that comes with Atlassian Confluence is great. Atlassian Confluence is extremely intuitive and user-friendly; you don’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are one of our favorite features. Atlassian Confluence recently stopped offering the self-hosted version of the product. The cloud-based service currently offered can be very expensive for smaller companies. There could also be more flexibility when it comes to editing a page to make it look the way you want it to look. Conclusion For what we were looking for, we felt Microsoft Teams was the best fit. You get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the Microsoft ecosystem made it a very easy choice for us.
 

Top Industries

By visitors reading reviews
Educational Organization
72%
Computer Software Company
4%
Financial Services Firm
4%
Manufacturing Company
3%
Educational Organization
71%
Financial Services Firm
7%
Government
3%
Computer Software Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Atlassian products, including Confluence, have yearly price increases of approximately five to twenty percent.
What needs improvement with Atlassian Confluence?
There is a significant difference between the data center version and the cloud version of Confluence. Providing the same features in both versions would be beneficial. Additionally, there is no fu...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...
What needs improvement with Microsoft Teams?
Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and othe...
 

Also Known As

Confluence
MS Teams
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Atlassian Confluence vs. Microsoft Teams and other solutions. Updated: December 2024.
824,106 professionals have used our research since 2012.