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Atlassian Confluence vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Atlassian Confluence centralizes knowledge, reduces onboarding time, and offers cost-effective advantages by enhancing information sharing and process management.
Sentiment score
7.5
Organizations achieve cost savings with SharePoint, boosting efficiency, centralizing data, and enhancing stability, despite unspecified ROI metrics.
 

Customer Service

Sentiment score
6.6
Atlassian Confluence support is responsive but seen as limited, with premium support and a strong online community aiding users.
Sentiment score
5.9
SharePoint support quality varies significantly based on subscription, with users often relying on communities due to mixed satisfaction.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
I deal with a third-party service provider, which is a Microsoft partner, and they have been very good to me.
technical support has been efficient and reactive to problems we encountered with SharePoint.
Microsoft support could be better, especially for enterprise troubleshooting.
 

Scalability Issues

Sentiment score
7.3
Atlassian Confluence is praised for effective scalability, handling growth smoothly, though some cost and performance issues may arise.
Sentiment score
7.7
SharePoint is highly scalable with proper planning, despite some initial configuration challenges and storage constraints in the cloud version.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
 

Stability Issues

Sentiment score
7.9
Atlassian Confluence is stable with rare issues, usually due to hardware, memory, or storage constraints, rated highly by users.
Sentiment score
8.2
SharePoint's stability varies; it is generally stable with proper setup, but issues arise with updates and large data volumes.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
The stability of SharePoint is high; it is quite stable and resilient.
 

Room For Improvement

Atlassian Confluence struggles with search, pricing, user interface, editing, integration, administrative roles, and reporting features needing improvement.
SharePoint needs improvements in co-authoring, permissions, search, integration, mobile optimization, user interface, workflows, and interoperability for better usability.
The software does not currently have any kind of AI integration.
This chart used AI to offer users the option to create it based on the data.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
A chat support or chatbot feature could also improve the response time of technical support.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
 

Setup Cost

Atlassian Confluence's pricing varies by setup choice, user licensing, and plugins, with potential annual increases of 5-10%.
SharePoint offers variable pricing influenced by CAL agreements, requiring careful planning and expert consultation for tailored organizational needs.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Ten dollars might be cheap, but if everyone else is charging one dollar, it is very expensive.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
 

Valuable Features

Atlassian Confluence offers intuitive navigation, flexible collaboration, JIRA integration, and plugins, making it a versatile document management tool.
SharePoint offers collaboration, Office integration, document management, search, version control, multi-device access, customization, and robust workflow features.
This tool provides a single repository for interacting with the entire team.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
105
Ranking in other categories
Enterprise Social Software (2nd), Knowledge Management Software (1st)
SharePoint
Ranking in Corporate Portals (Enterprise Information Portals)
1st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
158
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Enterprise Intranet (1st)
 

Mindshare comparison

As of March 2025, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 16.0%, down from 19.4% compared to the previous year. The mindshare of SharePoint is 24.5%, down from 30.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…
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842,388 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Educational Organization
73%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Government
13%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
With SharePoint, we save by not needing multiple external licenses. Unlike Drupal ( /products/drupal-reviews ), all necessary applications are included in the Microsoft license, making it cost-effe...
 

Also Known As

Confluence
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Atlassian Confluence vs. SharePoint and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.