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Atlassian Confluence vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Atlassian Confluence centralizes knowledge, reduces onboarding time, and offers cost-effective advantages by enhancing information sharing and process management.
Sentiment score
8.5
SharePoint reduces costs, enhances efficiency, and offers document accessibility, providing financial benefits through centralized data management and comprehensive training.
 

Customer Service

Sentiment score
6.6
Atlassian Confluence support is responsive but seen as limited, with premium support and a strong online community aiding users.
Sentiment score
5.8
SharePoint customer support varies widely, often requiring additional purchases or external help, with better service for specific agreements.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
Microsoft support could be better, especially for enterprise troubleshooting.
 

Scalability Issues

Sentiment score
7.3
Atlassian Confluence is praised for effective scalability, handling growth smoothly, though some cost and performance issues may arise.
Sentiment score
7.7
SharePoint scales well with proper configuration, especially in the cloud, effectively supporting thousands of users with minimal issues.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
 

Stability Issues

Sentiment score
7.9
Atlassian Confluence is stable with rare issues, usually due to hardware, memory, or storage constraints, rated highly by users.
Sentiment score
8.0
SharePoint is generally stable with proper practices, but may experience deployment issues and requires good governance and planning.
The stability of SharePoint is high; it is quite stable and resilient.
SharePoint is quite stable, rated at nine point five.
 

Room For Improvement

Atlassian Confluence struggles with search, pricing, user interface, editing, integration, administrative roles, and reporting features needing improvement.
Users are dissatisfied with SharePoint's co-authoring, permissions, integration, interface, customization, search, third-party tools, documentation, scalability, and costs.
More options similar to those available in Word or Google Docs in terms of formatting and other features could enhance its functionality.
This chart used AI to offer users the option to create it based on the data.
The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues.
The introduction of AI and automation with Copilot could be a beneficial improvement.
 

Setup Cost

Atlassian Confluence's pricing varies by setup choice, user licensing, and plugins, with potential annual increases of 5-10%.
Enterprise buyers can choose between cloud or on-premises SharePoint versions, balancing cost, flexibility, and organizational goals.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
 

Valuable Features

Atlassian Confluence offers intuitive navigation, flexible collaboration, JIRA integration, and plugins, making it a versatile document management tool.
SharePoint integrates Office 365, enhances productivity with collaboration tools, document management, customization, and robust security, supporting varied business needs.
This tool provides a single repository for interacting with the entire team.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously.
 

Categories and Ranking

Atlassian Confluence
Ranking in Corporate Portals (Enterprise Information Portals)
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
105
Ranking in other categories
Enterprise Social Software (2nd), Knowledge Management Software (1st)
SharePoint
Ranking in Corporate Portals (Enterprise Information Portals)
1st
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
154
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (3rd), Enterprise Intranet (1st)
 

Mindshare comparison

As of February 2025, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of Atlassian Confluence is 16.1%, down from 19.4% compared to the previous year. The mindshare of SharePoint is 25.4%, down from 31.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

RabindraMaharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…
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837,501 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Educational Organization
74%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Government
13%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
I am not involved in the licensing, but Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
 

Also Known As

Confluence
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Atlassian Confluence vs. SharePoint and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.