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ShareFile vs SharePoint comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
Sentiment score
7.5
Organizations achieve cost savings with SharePoint, boosting efficiency, centralizing data, and enhancing stability, despite unspecified ROI metrics.
 

Customer Service

Sentiment score
8.0
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
Sentiment score
5.9
SharePoint support quality varies significantly based on subscription, with users often relying on communities due to mixed satisfaction.
technical support has been efficient and reactive to problems we encountered with SharePoint.
I deal with a third-party service provider, which is a Microsoft partner, and they have been very good to me.
Microsoft support could be better, especially for enterprise troubleshooting.
 

Scalability Issues

Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
Sentiment score
7.7
SharePoint is highly scalable with proper planning, despite some initial configuration challenges and storage constraints in the cloud version.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
Making it easy to scale from a load-balancing and infrastructure perspective.
 

Stability Issues

Sentiment score
9.0
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
Sentiment score
8.2
SharePoint's stability varies; it is generally stable with proper setup, but issues arise with updates and large data volumes.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
The stability of SharePoint is high; it is quite stable and resilient.
 

Room For Improvement

Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
SharePoint needs improvements in co-authoring, permissions, search, integration, mobile optimization, user interface, workflows, and interoperability for better usability.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
A chat support or chatbot feature could also improve the response time of technical support.
 

Setup Cost

<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
SharePoint offers variable pricing influenced by CAL agreements, requiring careful planning and expert consultation for tailored organizational needs.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Ten dollars might be cheap, but if everyone else is charging one dollar, it is very expensive.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
 

Valuable Features

ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
SharePoint offers collaboration, Office integration, document management, search, version control, multi-device access, customization, and robust workflow features.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
SharePoint provides security for documents, allowing them to remain private and not shared publicly.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
 

Categories and Ranking

ShareFile
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (6th), Content Collaboration Platforms (7th), Cloud Data Exchange Services (3rd)
SharePoint
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
158
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Featured Reviews

David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…
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Use our free recommendation engine to learn which Cloud Data Exchange Services solutions are best for your needs.
842,388 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Legal Firm
10%
Financial Services Firm
10%
Government
7%
Government
13%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
With SharePoint, we save by not needing multiple external licenses. Unlike Drupal ( /products/drupal-reviews ), all necessary applications are included in the Microsoft license, making it cost-effe...
 

Comparisons

 

Also Known As

Citrix RightSignature, Citrix ShareFile
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.