Box vs ShareFile comparison

Box and ShareFile are both solutions in the Content Collaboration Platforms category. Box is ranked #4 with an average rating of 8.0, while ShareFile is ranked #8 with an average rating of 9.0. Additionally, 85% of Box users are willing to recommend the solution, compared to 90% of ShareFile users who would recommend it.

Box

Read 40 Box reviews

2,714 Views
1,497 Comparison Views

85% willing to recommend

ShareFile

Read 11 ShareFile reviews

1,817 Views
1,522 Comparison Views

90% willing to recommend

Box

ShareFile

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Box and ShareFile based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Box vs. ShareFile Report (Updated: December 2024).

Buyer's Guide

Box vs. ShareFile

December 2024

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Helped 823,875 peers since 2012

Categories and Ranking

Box

Ranking in Content Collaboration Platforms

4th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Cloud Storage (12th), Digital Asset Management (3rd), Document Management Software (2nd)

ShareFile

Ranking in Content Collaboration Platforms

8th

Average Rating

8.4

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)

Featured Reviews

Parthasarathy Chellapillai

Program Administrator at Flextronics

Used for data storage and data collaboration, but its data security could be improved

If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.

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David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface is very good."

"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."

"It is really easy to load files to and from this solution."

"The collaboration of the solution is good."

"The system's performance is impressive, and file sharing is notably straightforward."

"We can provide controlled access to documents using the product."

"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."

"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."

More Box pros

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"Easy to manage and fully secure."

"It's user-friendly for end users."

"The solution is scalable."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"This provides us with a secure way of sending tax returns without having to use passwords."

"Citrix has a very good file auditing features and security features."

Cons

"I find their API to be quite complex and it could be more straightforward."

"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."

"One thing that Box would benefit from is a records management component."

"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."

"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."

"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."

"The solution's data security should be improved."

"Maturity of the enterprise security around user management."

More Box cons

"Some of our customers are facing issues if they've deployed in hybrid mode."

"They should integrate the solution with more email services."

"There are sometimes scalability issues after updates."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"Everything they have should be integrated into one item."

"My only issue with this solution is the cost, which should be improved."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"The user interface is not very intuitive."

Pricing and Cost Advice

"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."

"I believe Box is cheaper than SharePoint."

"Box needs to improve with their pricing in terms of licensing costs."

"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."

"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."

"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."

"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."

"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"

More Box pricing and cost advice

"Citrix has a very good file auditing features and security features."

"You have to work hard in order to get the suitable licenses."

"I give the cost of the solution a five out of five."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

See which vendors are best for you

Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.

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823,875 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

58%

Computer Software Company

Financial Services Firm

Healthcare Company

Computer Software Company

13%

Legal Firm

10%

Financial Services Firm

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Box?

The solution is used for data storage and any kind of visualization.

See all answers

What is your experience regarding pricing and costs for Box?

The solution is expensive when it comes to API calls.

See all answers

What needs improvement with Box?

The price must be lowered.

See all answers

What do you like most about Citrix ShareFile?

The solution is scalable.

See all answers

What needs improvement with Citrix ShareFile?

They should integrate the solution with more email services. That would be very helpful.

See all answers

What is your primary use case for Citrix ShareFile?

We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.

See all answers

Comparisons

SharePoint vs Box

Compared 18% of the time

Microsoft OneDrive vs Box

Compared 13% of the time

Egnyte vs Box

Compared 9% of the time

Nasuni vs Box

Compared 6% of the time

IBM FileNet vs Box

Compared 6% of the time

More Box Competitors

SharePoint vs ShareFile

Compared 40% of the time

Microsoft OneDrive vs ShareFile

Compared 11% of the time

Dropbox vs ShareFile

Compared 10% of the time

Egnyte vs ShareFile

Compared 7% of the time

Google Workspace vs ShareFile

Compared 6% of the time

More ShareFile Competitors

Product Reports

Buyer's Guide

Box

December 2024

Download Box product report

Buyer's Guide

ShareFile

November 2024

Download ShareFile product report

Also Known As

No data available

Citrix RightSignature, Citrix ShareFile

Learn More

Box

ShareFile

Overview

Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

ShareFile is widely used by organizations for secure emailing of tax returns and document transfers, especially during COVID, supporting multifactor authentication and a high file size limit.

Offered by cloud service providers, ShareFile aids in migrating on-premises file servers to the cloud and sending large files blocked by other platforms. It is essential for secure data sharing with features like multifactor authentication and encryption. ShareFile integrates with cloud services, supports high-speed operations, and maintains enterprise-level security with automatic synchronization. It also allows for multiplatform accessibility, including an Outlook plugin and mobile apps. Administrative benefits include Active Directory integration for automatic account creation.

What are ShareFile's most important features?

Ease of use: User-friendly interface for easy navigation
Security features: Robust security protocols including data encryption
File auditing: Comprehensive tracking and reporting of file activities
Cloud integration: Seamless integration with OneDrive, G Drive, and Dropbox
Multifactor authentication: Enhanced security with multiple verification steps
Automatic synchronization: Real-time sync across devices and platforms
Active Directory integration: Streamlined user account management
Multiplatform access: Supports Outlook plugin and mobile applications

What benefits or ROI should users look for in reviews?

Cost-effectiveness: Evaluate the pricing against features and security
Enhanced security: Look for reviews on data protection and GDPR compliance
Collaboration options: Check user feedback on collaboration functionalities
Intuitive experience: Consider reviews on ease of use and navigation
Custom branding: Assess customization options for tailored branding
Performance: Gauge user insights on network speed and reliability
Unified platform: Benefits of integrated services in one platform

ShareFile is implemented across sectors like Law Firms, CPAs, and Manufacturing companies, supporting secure and efficient data sharing. For example, law firms use it for confidential client documents, CPAs rely on it for secure tax return handling, and manufacturing firms leverage it for transferring large design files. Multifactor authentication and platform accessibility ensure data security and ease of access.

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Buyer's Guide

Box vs. ShareFile

December 2024

Free Report: Box vs. ShareFile

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