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Box vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Box's scalable storage and integration improved collaboration, reduced costs, enhanced security, and increased productivity for better project management.
Sentiment score
8.3
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
 

Customer Service

Sentiment score
6.9
Users report varying experiences with Box support, finding it quick and accurate but sometimes delayed and repetitive.
Sentiment score
8.0
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
 

Scalability Issues

Sentiment score
7.9
Box handles scalability well, offering consistent performance and speed, accommodating large files and multiple users without significant issues.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
 

Stability Issues

Sentiment score
8.0
Users praise Box's stability and reliability, with consistent performance, no issues, and strong security over seventeen years.
Sentiment score
9.0
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
 

Room For Improvement

Box requires better integration, improved features, enhanced security, lower pricing, streamlined API, and better reporting and device compatibility.
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
 

Setup Cost

Box is seen as cost-effective but experiences with pricing vary, with some finding licensing high and API calls expensive.
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
 

Valuable Features

Box excels in security, user-friendly interface, efficient collaboration, and offers excellent version control, metadata tagging, and governance features.
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
 

Categories and Ranking

Box
Ranking in Content Collaboration Platforms
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
40
Ranking in other categories
Enterprise Content Management (6th), Cloud Storage (12th), Digital Asset Management (3rd), Document Management Software (2nd)
ShareFile
Ranking in Content Collaboration Platforms
7th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Shrikant Pillay - PeerSpot reviewer
Allows you to upload and download files quickly but lacks integration with Office 365
For enterprise users, the data is in a local repository. We use it for files for the end user process. This is a cloud solution. In my current organization, we have over 10,000 people using this solution. I use it very extensively. Users these days are working remotely You can upload your bin,…
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
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842,296 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
60%
Computer Software Company
5%
Financial Services Firm
5%
Healthcare Company
3%
Computer Software Company
13%
Legal Firm
10%
Financial Services Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
 

Comparisons

 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Box vs. ShareFile and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.