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Box vs IBM FileNet comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Box
Ranking in Enterprise Content Management
5th
Average Rating
8.4
Number of Reviews
40
Ranking in other categories
Cloud Storage (11th), Digital Asset Management (3rd), Document Management Software (1st), Content Collaboration Platforms (4th)
IBM FileNet
Ranking in Enterprise Content Management
4th
Average Rating
8.2
Number of Reviews
95
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2024, in the Enterprise Content Management category, the mindshare of Box is 4.3%, down from 6.9% compared to the previous year. The mindshare of IBM FileNet is 10.4%, up from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Jan 26, 2024
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
Moshe Elbaz - PeerSpot reviewer
Jan 23, 2024
A stable content management solution for document management
IBM FileNet is an enterprise content management solution. We use the solution for document management in the legal, insurance, and banking sectors We're implementing an on-premise solution. We're handling the installation of the product and customizing it to build a customized application…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The collaboration of the solution is good."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"Sharing and collaborating across files and folders has been a massive game changer."
"We can provide controlled access to documents using the product."
"Box is very realistic when it comes to sharing capabilities."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"Gves us the ability to create an end-to-end [document] transaction."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"The most valuable feature for me is the possibility to share and to collaborate, the possibility to connect FileNet with many other IBM products as well. It helps avoid the possibility of creating "island applications." We have an ecosystem where everything can be interconnected."
"It has increased our productivity."
"We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone."
"The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA."
"The important features to me are that it is stable, scalable, and the integration between this platform and the other platforms is very good."
"It is a user-friendly system and easy to manage for anyone with basic knowledge."
 

Cons

"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"One thing that Box would benefit from is a records management component."
"Maturity of the enterprise security around user management."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"In future releases, there could be encryption, to have better security."
"Better integration with other solutions is needed."
"The solution's data security should be improved."
"The upload speed needs improvement."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"A little better control into the ACLs of FileNet and databases."
"We do have some individuals that do need to come up to speed on it technically, and the only onsite training for Case Manager is in Europe, there is not a lot of US-based training. So they have to do all their training online rather than being able to go and have a good bootcamp-style training somewhere nearby."
"​I would like to see the dashboard be a little bit more robust and a little more user-friendly"
"We would like to see, in FileNet, the ability to manage video and audio.​"
"I think the support could be better, and it could improve."
"In Content Navigator we want to see the ability to view different types of video... We are using HTML 5 but it's very limited... We definitely want to see support for most types of video formats in the market."
"Needs a better administration tool."
 

Pricing and Cost Advice

"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"Box's pricing is excellent."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"Box needs to improve with their pricing in terms of licensing costs."
"FileNet is quite expensive, although Documentum is expensive too."
"The licensing cost of FileNet is comparable."
"It has reduced operating costs by reducing the amount of manual work needed."
"The platform is inexpensive."
"​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."
"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."
"IBM FileNet is an expensive solution."
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Top Industries

By visitors reading reviews
Educational Organization
56%
Computer Software Company
6%
Financial Services Firm
5%
Manufacturing Company
4%
Financial Services Firm
22%
Computer Software Company
11%
Government
11%
Insurance Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What needs improvement with IBM FileNet?
The solution’s pricing could be improved.
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Find out what your peers are saying about Box vs. IBM FileNet and other solutions. Updated: October 2024.
814,325 professionals have used our research since 2012.