Executive SummaryUpdated on Jul 27, 2025
SharePoint and Box are notable contenders in the document management and collaboration field. SharePoint appears to have the upper hand in terms of integration with Microsoft's suite and extensive customization, while Box is favored for its user-friendly interface and robust security compliance.
Features: SharePoint offers strong document management and collaboration capabilities, deep integration with Microsoft Office, and powerful search functions. It provides comprehensive customization options, making it suitable for organizations requiring detailed workflows. Box excels in its easy-to-use interface across all devices, efficient file sharing, robust collaboration aids, and secure management of metadata, appealing to teams valuing simplicity and security.
Room for Improvement: SharePoint faces challenges with complex configurations, its co-authoring features, and basic search functionalities. Its complexity often demands extensive customization, which can be costly. Box users have reported issues with its search functions, integration with external apps, and high cost for some enterprise features. Additionally, Box's permissions management can be less intuitive than expected.
Ease of Deployment and Customer Service: SharePoint's deployment process is more complex, particularly for on-premises solutions requiring customization, with varied support quality that might necessitate additional investment. Box's deployment is simpler as a cloud service with less technical overhead, offering more consistent customer service experiences but sometimes challenging transitions due to the learning curve.
Pricing and ROI: SharePoint, commonly bundled with Office 365, can deliver significant ROI through its integration capabilities despite its initial higher costs, yet additional functionalities may drive costs up. Box provides competitive pricing with enterprise features and offers favorable pricing models for sectors like higher education, delivering ROI by simplifying teamwork and collaboration.
To learn more, read our detailed
Box vs. SharePoint Report (Updated: July 2025).
