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DocuSign vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuSign
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (1st)
SharePoint
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
154
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (3rd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

While both are Knowledge Management solutions, they serve different purposes. DocuSign is designed for eSignature (Electronic Signature) and holds a mindshare of 31.1%, down 32.9% compared to last year.
SharePoint, on the other hand, focuses on Enterprise Content Management, holds 17.7% mindshare, down 20.7% since last year.
eSignature (Electronic Signature)
Enterprise Content Management
 

Featured Reviews

Timpa D Angaye - PeerSpot reviewer
Reduces paper, makes collecting signatures easy and offers helpful workflow capabilities
Resolution from customer service and their response rate in resolving issues needs to be improved. When a ticket is raised, customer service actually contacts you for resolution. The issue is that they hardly resolve anything for you. They rather refer you to their FAQ or other links with tutorials. This could be frustrating as you may expect technical assistance, however, what you get is a link to a tutorial that usually may not solve the issue that has been raised. Their technical support team should engage more with customers when tickets are raised.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can structure the signature."
"DocuSign is easy to use. I also like the document tracking features."
"This speeds up the sign-off process."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"The solution is reasonably priced."
"The most valuable feature of DocuSign is its ability to save time."
"You can customize how you want to use the solution."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file."
"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."
"It has made us faster and more efficient."
"Its configuration management ability is critical for document-based systems."
"Information is now available instantly to managers on all devices."
"OneDrive and SharePoint provide a secure, fully auditable way of storing information."
"It allows for simultaneous users to be on it."
"The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news."
 

Cons

"There are sometimes delays in user communication."
"The support is not accessible sometimes to African businesses."
"We'd like to have some integration with some of our IT services."
"It should automatically be datestamped beside the signature."
"I would like for this solution to send me a copy of the signed document automatically."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"DocuSign's mobile application could be better. It has some compatibility issues."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"It will fully use your system resources."
"It should have more user-friendly customization, as it still requires developers to get engaged and build sites."
"The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"This solution would benefit from the implementation of enhanced online forms and template development capabilities."
"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
"SharePoint’s scalability could be improved."
 

Pricing and Cost Advice

"The tool is expensive."
"Any extended support from Microsoft is expensive."
"The pricing works for us."
"The platform has medium pricing."
"The product is reasonably priced."
"The replacement costs for it are cheaper if you use only SharePoint."
"Licensing can be by server or by seat."
"The cost is expensive, but worthwhile."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Government
9%
Manufacturing Company
7%
Government
13%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...
What needs improvement with DocuSign eSignature?
The support is not accessible sometimes to African businesses.
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
I am not involved in the licensing, but Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
 

Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Docusign, Adobe, Dropbox and others in eSignature (Electronic Signature). Updated: February 2025.
837,501 professionals have used our research since 2012.