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DocuSign vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuSign
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (1st)
SharePoint
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
158
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

While both are Knowledge Management solutions, they serve different purposes. DocuSign is designed for eSignature (Electronic Signature) and holds a mindshare of 31.6%, up 31.5% compared to last year.
SharePoint, on the other hand, focuses on Enterprise Content Management, holds 16.7% mindshare, down 20.6% since last year.
eSignature (Electronic Signature)
Enterprise Content Management
 

Featured Reviews

Timpa D Angaye - PeerSpot reviewer
Reduces paper, makes collecting signatures easy and offers helpful workflow capabilities
Resolution from customer service and their response rate in resolving issues needs to be improved. When a ticket is raised, customer service actually contacts you for resolution. The issue is that they hardly resolve anything for you. They rather refer you to their FAQ or other links with tutorials. This could be frustrating as you may expect technical assistance, however, what you get is a link to a tutorial that usually may not solve the issue that has been raised. Their technical support team should engage more with customers when tickets are raised.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"We can structure the signature."
"DocuSign is easy to use. I also like the document tracking features."
"This speeds up the sign-off process."
"The solution is reasonably priced."
"The solution is stable."
"Very convenient, saves dealing with hard copies of documents."
"You can customize how you want to use the solution."
"The access control is definitely a good feature. We also appreciate the improvements they've made to the online applications, where multiple users can work on the same documents simultaneously. Everything syncs automatically."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"Helps with document collaboration and workflow."
"It facilitates collaboration and the ability to create custom workflows."
"No code and low code, scalable, and stable collaboration platform. Straightforward to set up. Its support system is good and offers fast issue resolution."
"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."
"The solution is easy to use."
"The most valuable features of SharePoint Online are content management, document management, and approval processes. Additionally, there are a number of features that provide integration with multiple Office services and external services."
 

Cons

"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"The support is not accessible sometimes to African businesses."
"It should automatically be datestamped beside the signature."
"DocuSign's mobile application could be better. It has some compatibility issues."
"There are sometimes delays in user communication."
"I would like for this solution to send me a copy of the signed document automatically."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"We'd like to have some integration with some of our IT services."
"The initial setup is complex and has room for improvement."
"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
"SharePoint designer workflows can be buggy sometimes without any apparent reason."
"There's a challenge with desktop applications synchronizing with online documents in real-time. If someone is working on a document in the desktop version of Excel, for example, and someone else is editing the same document online, the changes won't sync immediately. That's the only real challenge we've encountered."
"It should have more user-friendly customization, as it still requires developers to get engaged and build sites."
"The navigation is confusing."
"There's room for improvement in the search functionality, although it has matured significantly over the years."
"It will fully use your system resources."
 

Pricing and Cost Advice

"The tool is expensive."
"The cost is expensive, but worthwhile."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"Any extended support from Microsoft is expensive."
"The replacement costs for it are cheaper if you use only SharePoint."
"It is very expensive.​"
"It comes bundled with the Microsoft 365 pricing plans."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
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Use our free recommendation engine to learn which eSignature (Electronic Signature) solutions are best for your needs.
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Government
8%
Manufacturing Company
6%
Government
13%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...
What needs improvement with DocuSign eSignature?
The support is not accessible sometimes to African businesses.
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
With SharePoint, we save by not needing multiple external licenses. Unlike Drupal ( /products/drupal-reviews ), all necessary applications are included in the Microsoft license, making it cost-effe...
 

Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Docusign, Adobe, Dropbox and others in eSignature (Electronic Signature). Updated: March 2025.
845,040 professionals have used our research since 2012.