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DocuSign vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuSign
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (1st)
SharePoint
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
154
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (3rd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

While both are Knowledge Management solutions, they serve different purposes. DocuSign is designed for eSignature (Electronic Signature) and holds a mindshare of 31.1%, down 32.9% compared to last year.
SharePoint, on the other hand, focuses on Enterprise Content Management, holds 17.7% mindshare, down 20.7% since last year.
eSignature (Electronic Signature)
Enterprise Content Management
 

Featured Reviews

Timpa D Angaye - PeerSpot reviewer
Reduces paper, makes collecting signatures easy and offers helpful workflow capabilities
Resolution from customer service and their response rate in resolving issues needs to be improved. When a ticket is raised, customer service actually contacts you for resolution. The issue is that they hardly resolve anything for you. They rather refer you to their FAQ or other links with tutorials. This could be frustrating as you may expect technical assistance, however, what you get is a link to a tutorial that usually may not solve the issue that has been raised. Their technical support team should engage more with customers when tickets are raised.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DocuSign is easy to use. I also like the document tracking features."
"The solution is reasonably priced."
"You can customize how you want to use the solution."
"Very convenient, saves dealing with hard copies of documents."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"This speeds up the sign-off process."
"We can structure the signature."
"The solution is stable."
"It allows for simultaneous users to be on it."
"It improved transparency around work products."
"The most valuable aspect of SharePoint is its integration with Teams. T"
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"The most valuable feature of SharePoint is its ease of use."
"The ability to take Excel files and make them dynamic SharePoint lists with instant reporting capabilities has been a major benefit."
"The most valuable features are the Integrations, web site, and search."
"The initial setup is easy."
 

Cons

"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"It should automatically be datestamped beside the signature."
"I could always use better security around the solution."
"The support is not accessible sometimes to African businesses."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"There are sometimes delays in user communication."
"DocuSign's mobile application could be better. It has some compatibility issues."
"I would like for this solution to send me a copy of the signed document automatically."
"The product must provide more automation."
"Too many versions being released in a short time period. Too much time being devoted to migration planning."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
"The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to the cloud can also use improvement."
"​Improve the user-friendliness."
"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."
"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."
"No good process to import emails from several users into a single comprehensive SP repository."
 

Pricing and Cost Advice

"The tool is expensive."
"Any extended support from Microsoft is expensive."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"The pricing is competitive."
"The cost is expensive, but worthwhile."
"The pricing works for us."
"The replacement costs for it are cheaper if you use only SharePoint."
"The pricing is competitive."
"The platform has medium pricing."
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Use our free recommendation engine to learn which eSignature (Electronic Signature) solutions are best for your needs.
837,501 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Government
9%
Manufacturing Company
7%
Government
13%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...
What needs improvement with DocuSign eSignature?
The support is not accessible sometimes to African businesses.
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
I am not involved in the licensing, but Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
 

Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Docusign, Adobe, Dropbox and others in eSignature (Electronic Signature). Updated: February 2025.
837,501 professionals have used our research since 2012.