Try our new research platform with insights from 80,000+ expert users

DocuSign vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuSign
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (1st)
SharePoint
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
154
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

While both are Knowledge Management solutions, they serve different purposes. DocuSign is designed for eSignature (Electronic Signature) and holds a mindshare of 32.8%, down 33.8% compared to last year.
SharePoint, on the other hand, focuses on Enterprise Content Management, holds 18.2% mindshare, down 20.8% since last year.
eSignature (Electronic Signature)
Enterprise Content Management
 

Featured Reviews

Timpa D Angaye - PeerSpot reviewer
Reduces paper, makes collecting signatures easy and offers helpful workflow capabilities
Resolution from customer service and their response rate in resolving issues needs to be improved. When a ticket is raised, customer service actually contacts you for resolution. The issue is that they hardly resolve anything for you. They rather refer you to their FAQ or other links with tutorials. This could be frustrating as you may expect technical assistance, however, what you get is a link to a tutorial that usually may not solve the issue that has been raised. Their technical support team should engage more with customers when tickets are raised.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is reasonably priced."
"The solution is stable."
"Very convenient, saves dealing with hard copies of documents."
"DocuSign is easy to use. I also like the document tracking features."
"The most valuable feature of DocuSign is its ability to save time."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"We can structure the signature."
"This speeds up the sign-off process."
"Its most valuable feature is the document library."
"It is well supported by Microsoft."
"SharePoint manages version control, which makes it easier to track and amend documentation accurately, maintaining document integrity and enabling quick recovery if necessary."
"Information is much more readily available."
"Its configuration management ability is critical for document-based systems."
"The search feature is valuable."
"The most valuable features of SharePoint Online are content management, document management, and approval processes. Additionally, there are a number of features that provide integration with multiple Office services and external services."
"It allows for simultaneous users to be on it."
 

Cons

"The support is not accessible sometimes to African businesses."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"It should automatically be datestamped beside the signature."
"We'd like to have some integration with some of our IT services."
"I could always use better security around the solution."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"DocuSign's mobile application could be better. It has some compatibility issues."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"SharePoint sometimes cannot handle the amount of co-editing that we do."
"Flexibility and extensibility, above everything, could be improved."
"The solution's support services and GenAI could be improved and made faster and more knowledgeable."
"The solution should be made more user-friendly for technical and business people."
"No good process to import emails from several users into a single comprehensive SP repository."
"I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools."
"There's room for improvement in the search functionality, although it has matured significantly over the years."
"You still need a bit of expertise to add branding."
 

Pricing and Cost Advice

"The tool is expensive."
"The pricing works for us."
"It is very expensive.​"
"The data classification and search elements are cheap."
"Licensing can be by server or by seat."
"The solution's pricing is relatively expensive because it's bundled with other products."
"They are about an eight in comparison to other similar products."
"The cost is expensive, but worthwhile."
"Any extended support from Microsoft is expensive."
report
Use our free recommendation engine to learn which eSignature (Electronic Signature) solutions are best for your needs.
831,265 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Government
8%
Manufacturing Company
7%
Government
13%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...
What needs improvement with DocuSign eSignature?
The support is not accessible sometimes to African businesses.
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
I am not involved in the licensing, but Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
 

Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Docusign, Adobe, Dropbox and others in eSignature (Electronic Signature). Updated: January 2025.
831,265 professionals have used our research since 2012.