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DocuSign vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
DocuSign enhances efficiency and cost savings, notably reducing time spent on document handling, especially during remote operations.
Sentiment score
5.6
SharePoint enhances efficiency, collaboration, and remote access, boosting savings, though ROI measurement remains challenging for some organizations.
In terms of working hours, the time saved per contract is significant.
Senior Consultant at a consultancy with 51-200 employees
I've seen cost savings since setting up my sister team, as they no longer need to print documents or sign manually.
Program Caseworker at a performing arts with 51-200 employees
Time spent searching for documents has reduced significantly, and I saw a noticeable drop in duplicate or outdated documents, speeding up the search system by more than thirty to forty percent.
Software Engineer at Netaji Subhash Engineering College
 

Customer Service

Sentiment score
3.6
DocuSign support receives mixed reviews; some praise its responsiveness, while others experience delays or competency issues.
Sentiment score
5.9
Opinions on Microsoft SharePoint support vary, with effectiveness dependent on contracts, often leading users to third-party or community solutions.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
Practice Manager at a consultancy with 201-500 employees
The quality of Microsoft's technical support is very high.
Consultant/Administrator O365 solutions at a manufacturing company with 10,001+ employees
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
Supervisor at a comms service provider with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.0
DocuSign is highly scalable, adaptable for different company sizes, supports multilingual use, and efficiently handles increased workloads.
Sentiment score
6.6
SharePoint is scalable and adaptable for large deployments, though skilled IT teams are critical for successful implementation.
It is highly scalable.
Senior Consultant at a consultancy with 51-200 employees
Making it easy to scale from a load-balancing and infrastructure perspective.
Cloud Security & Governance at a financial services firm with 10,001+ employees
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
Cloud Architect at Freelance
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
PM at EUIPO - European Union Intellectual Property Office
 

Stability Issues

Sentiment score
8.1
DocuSign is praised for its reliability and stability, with users consistently rating it high due to no crashes or issues.
Sentiment score
7.6
SharePoint's stability depends on proper infrastructure planning, with issues mainly from poor architecture and configuration, but generally reliable.
I've never noticed any crashes, downtimes, or performance issues with DocuSign.
Program Caseworker at a performing arts with 51-200 employees
From my experience, it offers high availability and reliability, and I have not faced any major downtime issues.
Software Engineer at Netaji Subhash Engineering College
The stability of SharePoint is high; it is quite stable and resilient.
Cloud Security & Governance at a financial services firm with 10,001+ employees
Everything runs smoothly, and I have no problems with its stability.
Financial Director at Est
 

Room For Improvement

DocuSign faces formatting issues, integration challenges, and user dissatisfaction with pricing, customer service, and functionality improvements needed.
SharePoint's interface and integration challenges hinder usability, requiring third-party solutions and expertise for customization and efficient enterprise use.
Integrating with Microsoft Azure or similar solutions would be very helpful for the daily workflow of IT employees.
Soc Analyst at ISECURION
The preview looks different from what I see during editing.
Program Caseworker at a performing arts with 51-200 employees
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
Practice Manager at a consultancy with 201-500 employees
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Lead Consultant at a tech vendor with 10,001+ employees
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
 

Setup Cost

Enterprise users experience varied DocuSign pricing, with costs seen as reasonable yet sometimes expensive due to regional differences.
Enterprise SharePoint pricing involves Microsoft 365 bundling, on-premises licensing, hybrid flexibility, and careful planning for scalability and features.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
PM at EUIPO - European Union Intellectual Property Office
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Cloud Security & Governance at a financial services firm with 10,001+ employees
Enterprise licensing is generally cost-effective compared to individual purchases.
Lead Consultant at a tech vendor with 10,001+ employees
 

Valuable Features

DocuSign offers secure, real-time document handling, simplifying workflows with templates, integration, mobile accessibility, efficiency, and scalability.
SharePoint enhances collaboration and document management with powerful search, customization, and seamless Microsoft Office integration for improved productivity.
The DocuSign CLM platform can be directly integrated with the DocuSign e-signature platform, which enables documents or contracts to be e-signed by vendors.
Senior Consultant at a consultancy with 51-200 employees
The security aspect in DocuSign is important since we work with individuals and their personal identifiable information, so we value that it's a secure site.
Program Caseworker at a performing arts with 51-200 employees
The best features DocuSign offers include an easy digital signature process, secure document handling, email notification, and an audit trail for signatures.
Soc Analyst at ISECURION
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Cloud Architect at Freelance
Its rights management capabilities and ability to restrict access to certain people are also very useful.
Lead Consultant at a tech vendor with 10,001+ employees
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
Financial Director at Est
 

Categories and Ranking

DocuSign
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
14
Ranking in other categories
eSignature (Electronic Signature) (1st)
SharePoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
165
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

While both are Knowledge Management solutions, they serve different purposes. DocuSign is designed for eSignature (Electronic Signature) and holds a mindshare of 14.7%, down 31.6% compared to last year.
SharePoint, on the other hand, focuses on Enterprise Content Management, holds 11.4% mindshare, down 16.4% since last year.
eSignature (Electronic Signature) Mindshare Distribution
ProductMindshare (%)
DocuSign14.7%
Adobe Sign6.2%
SignNow3.8%
Other75.3%
eSignature (Electronic Signature)
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.4%
OpenText Content Management7.2%
Alfresco7.1%
Other74.3%
Enterprise Content Management
 

Featured Reviews

AshishKumar13 - PeerSpot reviewer
Senior Consultant at a consultancy with 51-200 employees
Advanced management and seamless integration improve document workflows
The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation reviews into the normal workflows while generating documents and creating templates. DocuSign still needs to offer more built-in integration tools such as the Coupa connector. They already have many integrations, such as Google Docs and Google Drive, but some major ones are still in the pipeline. Scalability, in terms of the workflow structure and maintenance, needs improvement. If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved. System availability should see fewer crashes or server errors.
RK
Software Engineer at Netaji Subhash Engineering College
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.
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890,124 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
7%
Government
7%
Manufacturing Company
6%
Government
11%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise39
Large Enterprise81
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
Our IT team handles all pricing aspects, including setup and licensing costs for DocuSign, so I don't have information about these details.
What needs improvement with DocuSign eSignature?
I find the new updated formatting and template system in DocuSign problematic. When I format and create content in their new updated system, the preview looks different from what I see during editi...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifi...
What is your primary use case for SharePoint?
My main use case for SharePoint is storing data, and it has primarily served as our document management and team collaboration platform. I have used it to organize and share documents, manage versi...
 

Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Docusign, SignNow, Dropbox and others in eSignature (Electronic Signature). Updated: April 2026.
890,124 professionals have used our research since 2012.