IBM FileNet vs Newgen OmniDocs comparison

IBM and Newgen are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 7.9, while Newgen is ranked #12 with an average rating of 9.0. IBM holds a 10.1% mindshare in ECM, compared to Newgen’s 2.6% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

IBM FileNet

Read 99 IBM FileNet reviews

3,951 Views
2,539 Comparison Views

91% willing to recommend

Newgen OmniDocs

Read 3 Newgen OmniDocs reviews

566 Views
487 Comparison Views

100% willing to recommend

IBM FileNet

Newgen OmniDocs

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

IBM FileNet and Newgen OmniDocs are enterprise content management solutions. Newgen OmniDocs seems to have an edge due to its comprehensive features and quicker deployment process despite its higher price.

Features: IBM FileNet offers scalability, robust content management, and suitability for large organizations with complex workflows. Newgen OmniDocs provides advanced document management, intelligent automation, and tighter integration, which enhance operational efficiency.

Ease of Deployment and Customer Service: IBM FileNet can require significant IT involvement for deployment, but its customer service is reliable. Newgen OmniDocs offers a more agile deployment process with exceptional customer support, including proactive assistance and customized solutions.

Pricing and ROI: IBM FileNet has a substantial initial setup cost but provides long-term ROI through high reliability and scalability in large-scale environments. Newgen OmniDocs, while more expensive, is seen as offering a stronger ROI due to its advanced features and quicker deployment, leading to immediate productivity gains.

To learn more, read our detailed IBM FileNet vs. Newgen OmniDocs Report (Updated: December 2024).

Buyer's Guide

IBM FileNet vs. Newgen OmniDocs

December 2024

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Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Newgen OmniDocs

Ranking in Enterprise Content Management

12th

Average Rating

8.6

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.1%, up from 9.5% compared to the previous year. The mindshare of Newgen OmniDocs is 2.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

WolfgangPichler

Senior Consultant at pITsolutions e.U.

Provides a compact solution for midsized companies

IBM does not do very good marketing for FileNet. Initially, after IBM acquired the product, there was good marketing support, but this has dwindled as IBM has lost personnel. More could be done to highlight the benefits to customers. Additionally, there are no visually appealing interfaces or apps for the product, which can influence customer buying decisions.

Read full review

GopalakrishnaParimi

Strategic Relations at Eugen Software

Innovative compression, document management efficiency, and optimizes storage

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If we run into problems, which is inevitable (and we run into problems all the time), we get quick responses and good solutions back from the technical support."

"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."

"There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement."

"It has a very broad market share and a lot of people know about it."

"It is a faster, robust solution. The platform compatibility is very good."

"It allows for multiple people to access content simultaneously."

"We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone."

"The main features we find impactful are the workflow and document management along with FileNet file stores."

More IBM FileNet pros

"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."

"The document management system (DMS) has a fast retrieval time regardless of the stored volume."

Cons

"We would like to see, in FileNet, the ability to manage video and audio."

"The application's processing engineer needs to be more advanced."

"It is ability to display legacy content needs improvement."

"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team."

"The analytics in FileNet are too complicated and they consume too much infrastructure, memory, and CPU. They're too expensive to work with."

"I would like to have an offline DR deployment. If that is doable, then it would be a big win."

"I know it took them seven months to convert, so the initial setup was, probably to some degree, complex."

"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."

More IBM FileNet cons

"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."

"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."

Pricing and Cost Advice

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."

"The tool is expensive, and I rate its pricing a ten out of ten."

"The licensing cost of FileNet is comparable."

"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."

"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."

"The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."

"It has reduced operating costs by reducing the amount of manual work needed."

"Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not."

More IBM FileNet pricing and cost advice

"I rate the tool's pricing a seven out of ten."

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Government

12%

Computer Software Company

11%

Insurance Company

Computer Software Company

15%

Real Estate/Law Firm

13%

Financial Services Firm

13%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

It depends on the business partner providing the solution to the customer. We have an ESA contract with IBM which allows us to offer the solution at a competitive price, providing added value when ...

See all answers

What needs improvement with IBM FileNet?

The setup process is very complex, and I would prefer if it were easier. A modern interface would also be an enhancement.

See all answers

What is your experience regarding pricing and costs for Newgen OmniDocs?

This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...

See all answers

What needs improvement with Newgen OmniDocs?

Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...

See all answers

What is your primary use case for Newgen OmniDocs?

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.

See all answers

Comparisons

SharePoint vs IBM FileNet

Compared 17% of the time

OpenText Documentum vs IBM FileNet

Compared 17% of the time

OpenText Extended ECM vs IBM FileNet

Compared 16% of the time

Hyland OnBase vs IBM FileNet

Compared 9% of the time

Box vs IBM FileNet

Compared 4% of the time

More IBM FileNet Competitors

SharePoint vs Newgen OmniDocs

Compared 28% of the time

OpenText Extended ECM vs Newgen OmniDocs

Compared 19% of the time

Alfresco vs Newgen OmniDocs

Compared 8% of the time

OpenText Documentum vs Newgen OmniDocs

Compared 8% of the time

Box vs Newgen OmniDocs

Compared 6% of the time

More Newgen OmniDocs Competitors

Product Reports

Buyer's Guide

IBM FileNet

December 2024

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

December 2024

Download Newgen OmniDocs product report

Also Known As

No data available

OmniDocs

Learn More

IBM

Newgen

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

An Enterprise Document Management (EDM) platform for creating, capturing, managing, delivering and archiving large volumes of documents and contents. Also integrates seamlessly with other enterprise applications. OmniDocs handles Scanned Document Images, Electronic Documents, Emails and Electronic Data Output from other applications with equal efficiency and ease. OmniDocs powers seamlessly collaborate, communicate and share knowledge across and beyond the Enterprise.

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Coca Cola

Buyer's Guide

IBM FileNet vs. Newgen OmniDocs

December 2024

Free Report: IBM FileNet vs. Newgen OmniDocs

Find out what your peers are saying about IBM FileNet vs. Newgen OmniDocs and other solutions. Updated: December 2024.

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