IBM FileNet vs Newgen OmniDocs comparison

IBM and Newgen are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 8.0, while Newgen is ranked #11 with an average rating of 9.0. IBM holds a 10.5% mindshare in ECM, compared to Newgen’s 3.0% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

IBM FileNet

Read 101 IBM FileNet reviews

3,501 Views
2,225 Comparison Views

91% willing to recommend

Newgen OmniDocs

Read 3 Newgen OmniDocs reviews

594 Views
512 Comparison Views

100% willing to recommend

IBM FileNet

Newgen OmniDocs

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 4, 2024

IBM FileNet and Newgen OmniDocs are enterprise content management solutions. Newgen OmniDocs seems to have an edge due to its comprehensive features and quicker deployment process despite its higher price.

Features: IBM FileNet offers scalability, robust content management, and suitability for large organizations with complex workflows. Newgen OmniDocs provides advanced document management, intelligent automation, and tighter integration, which enhance operational efficiency.

Ease of Deployment and Customer Service: IBM FileNet can require significant IT involvement for deployment, but its customer service is reliable. Newgen OmniDocs offers a more agile deployment process with exceptional customer support, including proactive assistance and customized solutions.

Pricing and ROI: IBM FileNet has a substantial initial setup cost but provides long-term ROI through high reliability and scalability in large-scale environments. Newgen OmniDocs, while more expensive, is seen as offering a stronger ROI due to its advanced features and quicker deployment, leading to immediate productivity gains.

To learn more, read our detailed IBM FileNet vs. Newgen OmniDocs Report (Updated: March 2025).

Buyer's Guide

IBM FileNet vs. Newgen OmniDocs

March 2025

Download the complete report

Helped 845,040 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

No ranking in other categories

Newgen OmniDocs

Ranking in Enterprise Content Management

11th

Average Rating

8.6

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.5%, up from 9.7% compared to the previous year. The mindshare of Newgen OmniDocs is 3.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

Read full review

GopalakrishnaParimi

Strategic Relations at Eugen Software

Innovative compression, document management efficiency, and optimizes storage

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If we run into problems, which is inevitable (and we run into problems all the time), we get quick responses and good solutions back from the technical support."

"It is a faster, robust solution. The platform compatibility is very good."

"The usability is really good. Our business users are pleased with it. They seem to get what they are looking for, and it's very efficient."

"It has a straightforward approach to the install."

"I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself."

"The most critical benefit has been ease of use. It speeds along our development helping us go to market a lot sooner."

"The ability to tag data, as it seems to be indexed well. It is a good space to manage data, keep track of it, and organize it."

"It has given us a whole new environment to do document management and document storage."

More IBM FileNet pros

"The document management system (DMS) has a fast retrieval time regardless of the stored volume."

"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."

Cons

"The usability is fair. It could be a bit better. It could be better designed. They could put more effort into the user experience and do a better job of integrating other components, like Datacap, to be a bit more seamless."

"FileNet needs improvement in pricing as it has become very expensive."

"I would like to see Azure AD added."

"I would like IBM to improve with each release, continue moving towards a continual, tighter integration, and build solutions that take advantage of all the different modules the platform has from one place."

"It could be simpler to use, considering multiple use cases."

"During the initial setup, all the details and different technical things that we were trying to figure out became complex."

"The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy.... In that area, they really must improve."

"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."

More IBM FileNet cons

"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."

"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."

Pricing and Cost Advice

"Yearly, we pay for the maintenance, which is $20,000."

"Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not."

"The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."

"The cost is about $40,000, plus yearly maintenance."

"FileNet is quite expensive, although Documentum is expensive too."

"There are lots of components to the product. Make sure before you invest that you know which components you need."

"IBM FileNet is an expensive solution."

"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."

More IBM FileNet pricing and cost advice

"I rate the tool's pricing a seven out of ten."

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

See recommendations

845,040 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

12%

Government

10%

Insurance Company

Computer Software Company

15%

Real Estate/Law Firm

13%

Financial Services Firm

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

The product has become more expensive and requires significant investment for enterprise solutions.

See all answers

What needs improvement with IBM FileNet?

FileNet needs improvement in pricing as it has become very expensive. Also, in comparison to local solutions, the need for coding is a disadvantage.

See all answers

What is your experience regarding pricing and costs for Newgen OmniDocs?

This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...

See all answers

What needs improvement with Newgen OmniDocs?

Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...

See all answers

What is your primary use case for Newgen OmniDocs?

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.

See all answers

Comparisons

OpenText Extended ECM vs IBM FileNet

Compared 17% of the time

SharePoint vs IBM FileNet

Compared 16% of the time

OpenText Documentum vs IBM FileNet

Compared 16% of the time

Hyland OnBase vs IBM FileNet

Compared 8% of the time

M-Files vs IBM FileNet

Compared 5% of the time

More IBM FileNet Competitors

SharePoint vs Newgen OmniDocs

Compared 26% of the time

OpenText Extended ECM vs Newgen OmniDocs

Compared 18% of the time

Alfresco vs Newgen OmniDocs

Compared 15% of the time

OpenText Documentum vs Newgen OmniDocs

Compared 10% of the time

Box vs Newgen OmniDocs

Compared 6% of the time

More Newgen OmniDocs Competitors

Product Reports

Buyer's Guide

IBM FileNet

March 2025

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

March 2025

Download Newgen OmniDocs product report

Also Known As

No data available

OmniDocs

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

An Enterprise Document Management (EDM) platform for creating, capturing, managing, delivering and archiving large volumes of documents and contents. Also integrates seamlessly with other enterprise applications. OmniDocs handles Scanned Document Images, Electronic Documents, Emails and Electronic Data Output from other applications with equal efficiency and ease. OmniDocs powers seamlessly collaborate, communicate and share knowledge across and beyond the Enterprise.

Newgen

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Coca Cola

Buyer's Guide

IBM FileNet vs. Newgen OmniDocs

March 2025

Free Report: IBM FileNet vs. Newgen OmniDocs

Find out what your peers are saying about IBM FileNet vs. Newgen OmniDocs and other solutions. Updated: March 2025.

DOWNLOAD NOW

845,040 professionals have used our research since 2012.

See our IBM FileNet vs. Newgen OmniDocs report.

See our list of best Enterprise Content Management vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.