Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.
The bigger products like IBM FileNet can handle billions of documents and thousands of users.
At this level, companies don't buy a ready-made solution.
The main features we find impactful are the workflow and document management along with FileNet file stores.
The response time and resolution of issues by technical support need improvement.
There are only a few products large enterprises can choose from, and it doesn't really matter which one as it often depends on the consultants and the team implementing the solution.
In terms of stability, we haven't experienced any big technical issues or downtime with IBM FileNet.
People come from all over the world, and they have specialists at the other end of the world to help if needed.
The product-level support is better now than before.
The price is high, with yearly subscriptions increasing day by day.
FileNet and similar enterprise-level tools require substantial costs, starting in the millions.
IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.
There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.
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