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Newgen OmniDocs vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Newgen OmniDocs
Ranking in Enterprise Content Management
10th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OpenText Documentum Content...
Ranking in Enterprise Content Management
3rd
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Enterprise Content Management category, the mindshare of Newgen OmniDocs is 2.5%, down from 2.5% compared to the previous year. The mindshare of OpenText Documentum Content Management is 8.0%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management8.0%
Newgen OmniDocs2.5%
Other89.5%
Enterprise Content Management
 

Featured Reviews

GP
Strategic Relations at Eugen Software
Innovative compression, document management efficiency, and optimizes storage
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The document management system (DMS) has a fast retrieval time regardless of the stored volume."
"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."
"We like Documentum for its capacity and reliability."
"OpenText Documentum has improved availability and performance in our organization."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The most valuable feature of OpenText Documentum is the versioning."
"The product is user-friendly."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
 

Cons

"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."
"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."
"The BPM side should be improved."
"The price is quite high as the licensing prices are significant."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"The biggest issue for us is the price of the product."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
 

Pricing and Cost Advice

"I rate the tool's pricing a seven out of ten."
"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It is quite an expensive product."
"The product is expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
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Top Industries

By visitors reading reviews
Educational Organization
16%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
7%
Financial Services Firm
16%
Computer Software Company
10%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniDocs?
This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...
What needs improvement with Newgen OmniDocs?
Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...
What is your primary use case for Newgen OmniDocs?
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
 

Also Known As

OmniDocs
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Coca Cola
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Newgen OmniDocs vs. OpenText Documentum Content Management and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.