Newgen OmniDocs vs OpenText Documentum comparison

Newgen and OpenText are both solutions in the Enterprise Content Management category. Newgen is ranked #13 with an average rating of 9.0, while OpenText is ranked #3 with an average rating of 7.6. Newgen holds a 2.3% mindshare in ECM, compared to OpenText’s 11.8% mindshare. Additionally, 100% of Newgen users are willing to recommend the solution, compared to 82% of OpenText users who would recommend it.

Newgen OmniDocs

Read 3 Newgen OmniDocs reviews

554 Views
480 Comparison Views

100% willing to recommend

OpenText Documentum

Read 29 OpenText Documentum reviews

3,835 Views
2,897 Comparison Views

82% willing to recommend

Newgen OmniDocs

OpenText Documentum

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

OpenText Documentum and Newgen OmniDocs compete in enterprise content management systems. OpenText Documentum has an advantage with its comprehensive features, while Newgen OmniDocs is noted for cost-effectiveness and innovative functionalities.

Features: OpenText Documentum provides advanced document management, offers compliance capabilities suitable for large-scale enterprises with strict regulatory needs, and supports intricate compliance requirements. Newgen OmniDocs is known for its user-friendly interface, adapts to various industries, and enhances collaboration and integration with other business applications.

Ease of Deployment and Customer Service: OpenText Documentum requires a complex deployment process with significant IT resources, but customer support is comprehensive for managing complexities. Newgen OmniDocs provides straightforward deployment, minimizing downtime with responsive customer support that resolves deployment issues effectively.

Pricing and ROI: OpenText Documentum involves higher initial setup costs and a longer ROI period due to its extensive features. Newgen OmniDocs offers competitive pricing with quicker ROI, making it appealing for businesses looking for cost-efficient solutions.

To learn more, read our detailed Newgen OmniDocs vs. OpenText Documentum Report (Updated: October 2024).

Buyer's Guide

Newgen OmniDocs vs. OpenText Documentum

October 2024

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Categories and Ranking

Newgen OmniDocs

Ranking in Enterprise Content Management

13th

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Documentum

Ranking in Enterprise Content Management

3rd

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of Newgen OmniDocs is 2.3%, up from 1.4% compared to the previous year. The mindshare of OpenText Documentum is 11.8%, up from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

GopalakrishnaParimi

Strategic Relations at Eugen Software

Oct 8, 2024

Innovative compression, document management efficiency, and optimizes storage

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…

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Santosh Koppu

Lead software engineer at Chevron

Oct 20, 2023

Has strong records management,, security, and integration capabilities

It provides extensive accessibility to our content, and it's a vital component in our work processes. We've gained access to a plethora of applications through OpenText, which enables us to enhance our services for customers. One notable example is the integration with Xfinity ECM, a solution that seamlessly integrates with SAP. For instance, when someone working with SAP needs to access a specific invoice document, SAP itself doesn't store these documents, instead, the content related to the invoice number seamlessly flows through Documentum. It offers robust security features and it allows to leverage a variety of plugins from OpenText to enhance security. For example, there are plugins like Trusted Content Services that allow you to encrypt entire documents for added security, though it's essential to be aware that this might impact performance. It is a highly potent content management tool. It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."

"The document management system (DMS) has a fast retrieval time regardless of the stored volume."

"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."

"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."

"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."

"It is quite good."

"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."

"The most valuable feature is the management."

"The most valuable features of this solution are the security, storage, and document search capability."

"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."

Cons

"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."

"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."

"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."

"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"

"An area that needs to improve is how to reduce storage space on the AWS site."

"The vertical application could be improved."

"The user interface can be improved."

"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."

"Sometimes DocBroker cannot see the DocBase."

"I would like to see performance improvements, especially regarding slow response times."

Pricing and Cost Advice

"I rate the tool's pricing a seven out of ten."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The product is expensive."

"The price is considered affordable now."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"It is quite an expensive product."

"OpenText Documentum's pricing is good."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Real Estate/Law Firm

14%

Financial Services Firm

13%

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

12%

Government

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniDocs?

This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...

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What needs improvement with Newgen OmniDocs?

Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...

See all answers

What is your primary use case for Newgen OmniDocs?

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.

See all answers

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft g...

See all answers

Comparisons

SharePoint vs Newgen OmniDocs

Compared 33% of the time

IBM FileNet vs Newgen OmniDocs

Compared 27% of the time

OpenText Extended ECM vs Newgen OmniDocs

Compared 24% of the time

Alfresco vs Newgen OmniDocs

Compared 9% of the time

More Newgen OmniDocs Competitors

OpenText Extended ECM vs OpenText Documentum

Compared 22% of the time

SharePoint vs OpenText Documentum

Compared 21% of the time

IBM FileNet vs OpenText Documentum

Compared 15% of the time

Hyland OnBase vs OpenText Documentum

Compared 9% of the time

Product Reports

Buyer's Guide

Enterprise Content Management

October 2024

Download Newgen OmniDocs product report

Buyer's Guide

OpenText Documentum

October 2024

Download OpenText Documentum product report

Also Known As

OmniDocs

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Learn More

Newgen

OpenText

Overview

An Enterprise Document Management (EDM) platform for creating, capturing, managing, delivering and archiving large volumes of documents and contents. Also integrates seamlessly with other enterprise applications. OmniDocs handles Scanned Document Images, Electronic Documents, Emails and Electronic Data Output from other applications with equal efficiency and ease. OmniDocs powers seamlessly collaborate, communicate and share knowledge across and beyond the Enterprise.

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

Sample Customers

Coca Cola

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Newgen OmniDocs vs. OpenText Documentum

October 2024

Free Report: Newgen OmniDocs vs. OpenText Documentum

Find out what your peers are saying about Newgen OmniDocs vs. OpenText Documentum and other solutions. Updated: October 2024.

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