Newgen OmniDocs vs OpenText Documentum comparison

Newgen and OpenText are both solutions in the Enterprise Content Management category. Newgen is ranked #11 with an average rating of 9.0, while OpenText is ranked #2 with an average rating of 7.8. Newgen holds a 2.7% mindshare in ECM, compared to OpenText’s 12.4% mindshare. Additionally, 100% of Newgen users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

Newgen OmniDocs

Read 3 Newgen OmniDocs reviews

562 Views
489 Comparison Views

100% willing to recommend

OpenText Documentum

Read 31 OpenText Documentum reviews

3,534 Views
2,675 Comparison Views

83% willing to recommend

Newgen OmniDocs

OpenText Documentum

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

OpenText Documentum and Newgen OmniDocs compete in enterprise content management systems. OpenText Documentum has an advantage with its comprehensive features, while Newgen OmniDocs is noted for cost-effectiveness and innovative functionalities.

Features: OpenText Documentum provides advanced document management, offers compliance capabilities suitable for large-scale enterprises with strict regulatory needs, and supports intricate compliance requirements. Newgen OmniDocs is known for its user-friendly interface, adapts to various industries, and enhances collaboration and integration with other business applications.

Ease of Deployment and Customer Service: OpenText Documentum requires a complex deployment process with significant IT resources, but customer support is comprehensive for managing complexities. Newgen OmniDocs provides straightforward deployment, minimizing downtime with responsive customer support that resolves deployment issues effectively.

Pricing and ROI: OpenText Documentum involves higher initial setup costs and a longer ROI period due to its extensive features. Newgen OmniDocs offers competitive pricing with quicker ROI, making it appealing for businesses looking for cost-efficient solutions.

To learn more, read our detailed Newgen OmniDocs vs. OpenText Documentum Report (Updated: January 2025).

Buyer's Guide

Newgen OmniDocs vs. OpenText Documentum

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Newgen OmniDocs

Ranking in Enterprise Content Management

11th

Average Rating

8.6

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Documentum

Ranking in Enterprise Content Management

2nd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Enterprise Content Management category, the mindshare of Newgen OmniDocs is 2.7%, up from 1.5% compared to the previous year. The mindshare of OpenText Documentum is 12.4%, up from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

GopalakrishnaParimi

Strategic Relations at Eugen Software

Innovative compression, document management efficiency, and optimizes storage

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…

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Sunil Mudambi

Founder & Managing Director at 3 Cubed Business Consulting Pte Ltd

Saves time and increases an organization's productivity

It's a great enterprise content management product. Our customers love the product for its stability and scalability. Search is the most useful feature of the solution. The way we retrieve documents is more important than how we store them. There's no use if we can't find a document. It's the most critical feature. My organization works with other customers. We are consultants for OpenText. Our customers have seen a lot of benefits in terms of regulatory compliance. Industries like banking are highly regulated. The product captures the information centrally so everybody in the bank can see the right information at the right time. It is tamper-proof and enables us to return to the document source, which is helpful with legal issues.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The document management system (DMS) has a fast retrieval time regardless of the stored volume."

"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."

"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."

"I appreciate Documentum's scalability, allowing for vast volumes of content storage."

"The most impactful thing is the size, which is almost 25 TB."

"OpenText Documentum has improved availability and performance in our organization."

"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."

"We like Documentum for its capacity and reliability."

"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."

"Documentum is a highly scalable document management solution because it's built on a solid platform."

Cons

"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."

"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."

"OpenText Documentum's user interface could be improved a little bit."

"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."

"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."

"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."

"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."

"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."

"The price is quite high as the licensing prices are significant."

"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."

Pricing and Cost Advice

"I rate the tool's pricing a seven out of ten."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The price is considered affordable now."

"OpenText Documentum's pricing is good."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"The product is expensive."

"It is quite an expensive product."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

13%

Real Estate/Law Firm

11%

Manufacturing Company

Financial Services Firm

19%

Computer Software Company

13%

Government

11%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniDocs?

This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...

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What needs improvement with Newgen OmniDocs?

Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...

See all answers

What is your primary use case for Newgen OmniDocs?

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.

See all answers

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The price is quite high as the licensing prices are significant.

See all answers

Comparisons

SharePoint vs Newgen OmniDocs

Compared 27% of the time

IBM FileNet vs Newgen OmniDocs

Compared 23% of the time

OpenText Extended ECM vs Newgen OmniDocs

Compared 19% of the time

Alfresco vs Newgen OmniDocs

Compared 12% of the time

Box vs Newgen OmniDocs

Compared 6% of the time

More Newgen OmniDocs Competitors

SharePoint vs OpenText Documentum

Compared 21% of the time

OpenText Extended ECM vs OpenText Documentum

Compared 19% of the time

IBM FileNet vs OpenText Documentum

Compared 13% of the time

Alfresco vs OpenText Documentum

Compared 11% of the time

Drupal vs OpenText Documentum

Compared 2% of the time

Product Reports

Buyer's Guide

Enterprise Content Management

January 2025

Download Newgen OmniDocs product report

Buyer's Guide

OpenText Documentum

February 2025

Download OpenText Documentum product report

Also Known As

OmniDocs

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

An Enterprise Document Management (EDM) platform for creating, capturing, managing, delivering and archiving large volumes of documents and contents. Also integrates seamlessly with other enterprise applications. OmniDocs handles Scanned Document Images, Electronic Documents, Emails and Electronic Data Output from other applications with equal efficiency and ease. OmniDocs powers seamlessly collaborate, communicate and share knowledge across and beyond the Enterprise.

Newgen

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

OpenText

Sample Customers

Coca Cola

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Newgen OmniDocs vs. OpenText Documentum

January 2025

Free Report: Newgen OmniDocs vs. OpenText Documentum

Find out what your peers are saying about Newgen OmniDocs vs. OpenText Documentum and other solutions. Updated: January 2025.

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