Try our new research platform with insights from 80,000+ expert users

Dropbox vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dropbox
Ranking in Content Collaboration Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
89
Ranking in other categories
Cloud Storage (5th)
ShareFile
Ranking in Content Collaboration Platforms
7th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dropbox has a simple interface, and it's pretty straightforward."
"What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it."
"The solution is easy to use, everyone can use it."
"The most valuable feature of Dropbox is its user-friendliness. You can drag and drop files you want to store easily. Additionally, the speed of the solution is great if you have a fast connection."
"One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy."
"File syncing is the most valuable feature. I use it every day to sync files across to the cloud."
"It is straightforward and works seamlessly."
"The solution is easy to use."
"Easy to manage and fully secure."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"It's user-friendly for end users."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"Citrix has a very good file auditing features and security features."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The solution is scalable."
 

Cons

"The solution could improve by being more secure and having more storage."
"The tool must be better protected."
"Dropbox could be improved by reducing the storage price."
"Dropbox could improve by being more secure."
"The price for storage space is a little expensive."
"The solution could provide more capacity for free."
"The Security and privacy of this solution need improvement."
"The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."
"My only issue with this solution is the cost, which should be improved."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"They should integrate the solution with more email services."
"There are sometimes scalability issues after updates."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"Everything they have should be integrated into one item."
"The user interface is not very intuitive."
 

Pricing and Cost Advice

"The solution is expensive."
"The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity."
"I am using the free version of the solution."
"There is a subscription-based pricing model and I pay monthly."
"I don't pay any licensing costs."
"A basic version of Dropbox is available for free with a paid subscription from Microsoft."
"While the pricing is comparable, especially for users of Microsoft Office 365, the value proposition might not be as competitive for those seeking primarily storage options."
"The amount of free space they provide is sufficient for me. However, if you want more space I don't believe is very expensive."
"You have to work hard in order to get the suitable licenses."
"Citrix has a very good file auditing features and security features."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"I give the cost of the solution a five out of five."
report
Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.
839,422 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
63%
Computer Software Company
5%
Financial Services Firm
3%
Government
3%
Computer Software Company
13%
Financial Services Firm
10%
Legal Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
I would like to have a document flow. Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal. Working online would...
What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
 

Comparisons

 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Dropbox vs. ShareFile and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.