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Dropbox vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dropbox
Ranking in Content Collaboration Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
89
Ranking in other categories
Cloud Storage (5th)
ShareFile
Ranking in Content Collaboration Platforms
7th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers convenience. It can connect with all devices that you own."
"The search functionality and the ability to preview images are quite good."
"A valuable feature is that it stores my files and photos. I'm satisfied with this product."
"It offers security, accessibility, and user-friendly features."
"As the solution is cloud-based, installation is easy."
"Availability of dedicated Apps on any kind of OS."
"It's very easy to use and quite accessible for everybody."
"The solution is easy to use."
"The solution is scalable."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"Citrix has a very good file auditing features and security features."
"It's user-friendly for end users."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"Easy to manage and fully secure."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
 

Cons

"They should archive the data."
"Security could be enhanced."
"2 Gb of free space and then a not so cheap subscription (also if the competitors have similar proposals for customers)."
"File version control can be improved. It generates a lot of conflicts when people are working on the same file. Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience."
"The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."
"The storage is not large enough."
"The free storage amount should be increased."
"Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity."
"My only issue with this solution is the cost, which should be improved."
"There are sometimes scalability issues after updates."
"The user interface is not very intuitive."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"They should integrate the solution with more email services."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"Everything they have should be integrated into one item."
 

Pricing and Cost Advice

"We must pay when we upsize to a larger space."
"We are using the free version of Dropbox which has approximately two gigabytes of data capacity."
"While the pricing is comparable, especially for users of Microsoft Office 365, the value proposition might not be as competitive for those seeking primarily storage options."
"The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount."
"Dropbox is one of the cheapest tools in the market."
"Dropbox offers a freemium model which is very convenient and affordable. Beyond that, the pricing is favorable."
"The subscription could be cheaper."
"I am using the free solution, which provides me with 2GBs of storage, and for me, it's sufficient."
"You have to work hard in order to get the suitable licenses."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"I give the cost of the solution a five out of five."
"Citrix has a very good file auditing features and security features."
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Top Industries

By visitors reading reviews
Educational Organization
66%
Computer Software Company
4%
Financial Services Firm
3%
University
3%
Computer Software Company
13%
Financial Services Firm
10%
Legal Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
I would like to have a document flow. Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal. Working online would...
Ask a question
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Comparisons

 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Dropbox vs. ShareFile and other solutions. Updated: April 2025.
849,475 professionals have used our research since 2012.