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Dropbox vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dropbox
Ranking in Content Collaboration Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
89
Ranking in other categories
Cloud Storage (5th)
ShareFile
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For me, the biggest thing is version history. I can easily go back and view older versions."
"The solution is very clear and easy to use."
"File syncing is the most valuable feature. I use it every day to sync files across to the cloud."
"The user interface is very user-friendly."
"I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document. It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised."
"As the solution is cloud-based, installation is easy."
"The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them."
"It is very practical and so easy to upload and download files and carry on without my computer."
"This provides us with a secure way of sending tax returns without having to use passwords."
"Citrix has a very good file auditing features and security features."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"Easy to manage and fully secure."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"It's user-friendly for end users."
"The solution is scalable."
 

Cons

"The pricing could be better and/or more clear. Right now, they have a strange way of splitting pricing. It's a bit complicated and not clear for users."
"The tool must be better protected."
"2 Gb of free space and then a not so cheap subscription (also if the competitors have similar proposals for customers)."
"Sometimes, it takes a while to start Dropbox services and files are not synced."
"While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features."
"There is a potential improvement regarding storage capacity and offering more than its current four gigabytes."
"The solution could provide more capacity for free."
"The scalability of the product is an area with certain shortcomings where improvements are required."
"The user interface is not very intuitive."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"There are sometimes scalability issues after updates."
"My only issue with this solution is the cost, which should be improved."
"Everything they have should be integrated into one item."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"They should integrate the solution with more email services."
 

Pricing and Cost Advice

"Users need to pay to increase the solution's capacity."
"We pay a monthly subscription fee."
"I was using the free version of the product."
"I don't pay any licensing costs."
"I need to pay towards the licensing costs attached to the solution. The solution is expensive."
"Its price is quite cheap. It is quite competitive. You just need to pay for the license. There are no additional costs."
"Dropbox is one of the cheapest tools in the market."
"The subscription could be cheaper."
"I give the cost of the solution a five out of five."
"Citrix has a very good file auditing features and security features."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"You have to work hard in order to get the suitable licenses."
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Top Industries

By visitors reading reviews
Educational Organization
62%
Computer Software Company
5%
University
3%
Financial Services Firm
3%
Computer Software Company
13%
Financial Services Firm
10%
Legal Firm
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
I would like to have a document flow. Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal. Working online would...
What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
 

Comparisons

 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Dropbox vs. ShareFile and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.