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Dropbox vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Users find Dropbox easy to use, with mixed feedback on technical and billing support response times and varying regional experiences.
Sentiment score
8.0
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
 

Room For Improvement

Sentiment score
4.9
Dropbox requires enhancements in security, pricing clarity, collaboration, storage, synchronization, integration, and user interface to compete with rivals.
Sentiment score
8.4
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
 

Scalability Issues

Sentiment score
7.1
Dropbox is highly scalable with easy storage upgrades for paid plans, though some users find competitors easier for scaling up.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
 

Setup Cost

No sentiment score available
Dropbox offers a free version with 2GB storage and competitive paid plans, with annual subscriptions typically cheaper.
No sentiment score available
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
 

Stability Issues

Sentiment score
8.7
Dropbox is highly rated for its stability and reliability, with users rarely reporting significant technical issues or performance glitches.
Sentiment score
9.0
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
 

Valuable Features

Sentiment score
8.3
Dropbox offers device accessibility, seamless sharing, user-friendly interface, Office integration, synchronization, collaboration, security, stability, backup, access control, organization, and versatile storage.
Sentiment score
8.8
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
 

Categories and Ranking

Dropbox
Ranking in Content Collaboration Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
88
Ranking in other categories
Cloud Storage (5th)
ShareFile
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Anton Krivonosov - PeerSpot reviewer
An easy-to-use solution that can be used to store files in the cloud and share them with different people
Dropbox is a cloud-based solution. Dropbox is a nice solution to use if you have nothing to hide or aren't afraid that others will view some secrets because you don't know how the company protects them. If you store normal files you don't care much about, you can use Dropbox. Overall, I rate Dropbox a nine out of ten.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
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Top Industries

By visitors reading reviews
Educational Organization
57%
Computer Software Company
5%
University
4%
Financial Services Firm
3%
Computer Software Company
13%
Legal Firm
10%
Financial Services Firm
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration. I would also like to see features rel...
What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
 

Comparisons

 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Learn More

 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Dropbox vs. ShareFile and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.